David C. Martinez has over 30 years of experience in production operations management. He has a proven track record of motivating teams to exceed goals and has managed print, warehouse, insert, and mailroom operations to meet or exceed customer requirements. His expertise includes overseeing staff, analyzing performance, and implementing process improvements.

1. David C. Martinez
2132 McCoy Rd, Carrollton TX 75006
972/242-7274
David.martinez53@verizon.net
SUMMARY
Production Operations Manager, possessing comprehensive knowledge in
management techniques. Natural leader driven to motivate teams to exceed
business goals and targets while under pressure. Responsible for ensuring
production goals in both print operations and warehouse operations are met so as
to meet or exceed customer requirements. Oversite of staff levels and
competencies. Tracking, analyzing, and improving production performance.
EXPIERENCE
 Broadridge Financial Solutions, Coppell TX, Manager Production Operations, 2007
– March 30 2016
Manage day to day operations ofboth print and warehouse operations ensuring production goals
are either metor exceeded.
Production planning and monitoring to ensure service level attainment.
Responsible for both staff developmentand ensuring all companypolicies are adhered too.
30-35% costsavings achieved by assisting in the departments reorganizing from 3 shifts to two.
Reorganized high speed printers floor layoutto improve efficiency and prepare for growth.
Collaborated with outside vendor to dispose/sell old printers and peripheral equipment.
 ADP, Coppell, TX, Manager Production Operations, 2001 – 2007
Shift Manager responsible for ensuring productions goals for print,warehouse,insert,and
mailroom either meetor exceed customer’s goals.
Identify and develop future team leaders.
 IBM, Dallas, TX, Manager Production Operations, 1997 – 2001
Shift Manager responsible for ensuring productions goals for print,warehouse,insert,and
mailroom either meetor exceed customer’s goals.
Assisted in initial high speed printer floor layout in new location.
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Shift Manager for Data Center operations ensuring mainframe system availabilityand system
maintenance are completed on schedule.
Ensure various online systems are available for various customers.
Ens ure productions jobs are completed as required.
Coordinate 1st
level trouble shooting for any production or main frame s ystem
problems, escalate as necessary.

2.  Advantis, Dallas, TX, Manager Production Services, 1994 – 1997
Shift Manager for Data Center operations ensuring mainframe system availabilityand system
maintenance are completed on schedule.
Ensure various online systems are available for various customers.
Ens ure productions jobs are completed as required.
Coordinate 1st
level trouble shooting for any production or main frame s ystem
problems, escalate as necessary.
 Sears and Roebuck, Dallas, TX, Production Analyst, 1990 – 1994
Monitor production jobs schedules,job recovery utilizing various tools such as TSO, JES, MVS in
the performance ofthese duties.
 Sears and Roebuck, Los Angeles, CA, Supervisor Network Operations, 1985 –
1990
Supervised staffof 12 associates in a 24x7 network environmentmonitoring and troubleshooting
network communications for all sites on the West Coast, Hawaii,and Alaska.
Install / configure data communication devices in supportofSears units.
 Sears and Roebuck, Los Angeles, CA, Network Operations-Lead Operator, 1981 –
1985
Network operations operator responsible for monitoring and troubleshooting network issues
utilizing tools such as NPDA, NLDM, NETVIEW.
Ensure online CICS systems are up and available for all Sears’s sites.
 Sears and Roebuck, Los Angeles, CA, Computer Operator, 1977 – 1981
Responsible for the running,monitoring ofbatch production jobs.
Assisted in the IPL’ing of mainframe systems when required.
 Sears and Roebuck, Los Angeles, CA, Input / Output Clerk, 1977 – 1977
Performed quality functions for operations department.
Ens ured critical production jobs were balanced and processed.
As s isted Computer Room Supervisor when required.
 Sears and Roebuck, Los Angeles, CA, Distribution Clerk, 1976 – 1977
Responsible for decollating,bursting,mailing inserted reports for Sears and Roebuck.
Assisted in the delivery of printed outputto various departments within the company.
Note: Ownership of the above various companies I worked in where either sold or
spun off to other companies, and was able to retain same service date during these
transitions.

3. ACCOMPLISHMENTS
 Leadership
 Served as key contributing member on Leadership Team
 Chaired site Corporate Social Responsibility Committee
 Chaired site Safety Committee as s ite Safety Manager
 Im plemented 5S program at s ite, now being implemented across all other facilities
 Im plemented Database tracking for high s peed printers performance and
im provements
 Drove as sociate development and training
People Management
 Mentored and Managed 2 s ubordinate s upervisors and s taff of 23
 Manage performance requirements of s taff.
 Held Quarterly one on one meetings with staff
 Collaborated with other dept.’s in order to m eet or exceed customer requirements
 Managed vendor relationships
Financial Management
 Monitor print consumable budget
 Monitor both permanent and temporary s taff budget
 Worked with s ubordinate s upervisors in m anaging s taff requirements and overtime
 As s isted in gathering of required data for budget reporting.
 Identified bug in USPS Manifest m ailing s corecard application s aving Broadridge
from potential m onthly fines ranging from 2k – 4k and possible loss of m ailing
dis count for various customers we service.

4. SUMMARY OF QUALIFICATIONS
 Over 30 yrs of Supervisory / Management experience.
 Highly effective in promoting a positive, productive, engaged environment.
 Equally effective in working independently and in cooperation with others.
 Tracking, analyzing, improving, and provide feedback on production performance.
 Rem ain calm and work well under demanding conditions.
 Align team’s activities with the organization’s vis ion and values.
 Continuous development of s taff and future leaders.
 Managed print operations utilizing 23 Ricoh high s peed complex continuous printers and
various cut-sheet printers.
 Managed warehouse operations utilizing WMS application.
 Managed insert operations utilizing 24 various Pitney m ail ins erting m achines.
 Managed Mailroom operations.
 Six Sigm a certified, yellow belt.
 Im plemented 5S Lean program at s ite, presented to Sr. Mgm t. and is now being
im plemented across entire production s ites.
 Safety Manager for s ite, ensuring we stayed OSHA compliant as well as assembled
em ergency evacuation and certified first responder teams.
 Chaired Corp. Social Responsibility committee for s ite.
 Managed various vendor relationships.
 Participated or facilitated various leadership courses, such as 7 -Habits, Micro Inequities,
Divers ity.
 Analyzes problems effectively and takes action to resolve.
 Ens ured required certifications or licenses related to warehouse operations and safety are
up to date.
 Review and update Job Safety Analys is documentation as required.
EDUCATION
 HIGH SCHOOL: MARK KEPPELL HS, ALHAMBRA, CA.