Thoughts on how to use design and data when developing customer experiences.
Slides from a 30-minute keynote given in Helsinki in March, 2016.
For more information, please read my blog post on how to use customer data to provide personalized omnichannel experiences: http://affecto.com/insights/blog/every-customer-deserves-vip-treatment/
A five minute rant on the importance of letting data be your guide when making tactical design decisions. An introduction for managers of design teams who are driven from a heuristic, or "genius" perspective.
The Right Research Method For Any Problem (And Budget)Leah Buley
The mighty user research toolkit is packed with techniques. It can do everything from blue sky innovation research, to need-finding and requirements gathering, to product validation and testing. But many teams don't exploit the full toolkit, sticking instead to one side or the other of the quant versus qual divide, or returning again and again to that tired old workhorse—usability testing. This presentation is a primer on the range of research methods available, and a guide for determining which is the best technique for what you’re trying to learn now (and for your budget).
The UX Lexicon is Born – clear communication and understanding for all resear...Ray Poynter
Presentation by Michele Ronsen, Founder, Curiosity Tank.
The UX Lex is “an evolving, interactive glossary,” which started with UX research terms, and has since evolved to include market research terms too.
Several confusions and questions inspired the search for a trusted source to define our terms, to spark dialogue with colleagues and clients, and to recommend to students. Surprisingly, nothing comprehensive exists!
Join us to hear how we created the UX Lex, what we hope it will accomplish for our industry, and how you and your colleagues can benefit from this robust resource.
Access the full recording via NewMR.org/Play-Again
Presenter: Hira Javed, Service Design Lead, Canadian Broadcasting Corporation
Solving meaningful problems requires collaboration across multiple disciplines. Adaptive and learning oriented organizations actively work towards breaking down silos, in order to enable a culture of collaboration. Their nimbleness becomes their super power when it comes to creating exceptional user experiences. Achieving true collaboration though, is hard work. The journey towards it is akin to therapy for the organization. It requires deep reflection, courage to accept challenges, commitment to work on them, and most of all, embracing vulnerability.
This talk will focus on how service blueprinting can be used a therapeutic tool to kick-start these conversations, and help an organization reflect, learn and grow.
Thoughts on how to use design and data when developing customer experiences.
Slides from a 30-minute keynote given in Helsinki in March, 2016.
For more information, please read my blog post on how to use customer data to provide personalized omnichannel experiences: http://affecto.com/insights/blog/every-customer-deserves-vip-treatment/
A five minute rant on the importance of letting data be your guide when making tactical design decisions. An introduction for managers of design teams who are driven from a heuristic, or "genius" perspective.
The Right Research Method For Any Problem (And Budget)Leah Buley
The mighty user research toolkit is packed with techniques. It can do everything from blue sky innovation research, to need-finding and requirements gathering, to product validation and testing. But many teams don't exploit the full toolkit, sticking instead to one side or the other of the quant versus qual divide, or returning again and again to that tired old workhorse—usability testing. This presentation is a primer on the range of research methods available, and a guide for determining which is the best technique for what you’re trying to learn now (and for your budget).
The UX Lexicon is Born – clear communication and understanding for all resear...Ray Poynter
Presentation by Michele Ronsen, Founder, Curiosity Tank.
The UX Lex is “an evolving, interactive glossary,” which started with UX research terms, and has since evolved to include market research terms too.
Several confusions and questions inspired the search for a trusted source to define our terms, to spark dialogue with colleagues and clients, and to recommend to students. Surprisingly, nothing comprehensive exists!
Join us to hear how we created the UX Lex, what we hope it will accomplish for our industry, and how you and your colleagues can benefit from this robust resource.
Access the full recording via NewMR.org/Play-Again
Presenter: Hira Javed, Service Design Lead, Canadian Broadcasting Corporation
Solving meaningful problems requires collaboration across multiple disciplines. Adaptive and learning oriented organizations actively work towards breaking down silos, in order to enable a culture of collaboration. Their nimbleness becomes their super power when it comes to creating exceptional user experiences. Achieving true collaboration though, is hard work. The journey towards it is akin to therapy for the organization. It requires deep reflection, courage to accept challenges, commitment to work on them, and most of all, embracing vulnerability.
This talk will focus on how service blueprinting can be used a therapeutic tool to kick-start these conversations, and help an organization reflect, learn and grow.
Design Thinking for Data Science #StrataHadoopIntuit Inc.
O'Reilly #StrataHadoop Presentation- George Roumeliotis
This talk describes a Design Thinking methodology for tackling Data Science projects. Be warned that the talk is not about machine learning, and it is not about user interfaces. It's about being an effective Data Science practitioner. The talk was originally presented in 2015 at the O'Reilly Strata Conference in San Jose, CA, by George Roumeliotis, a Data Scientist working at Intuit.
To view the presentation, visit: http://youtu.be/LQ9HWNtlggU
As we move into a new AI-enabled world, the role and decisions of User Experience designers become increasingly important. User Experience Design is at a crossroads with emerging technology, IT business models, and societal trends and needs. Human-centered Design and user advocacy are being challenged by algorithm-driven and manipulative interfaces (think social media) as well as business, and technology models that clash with user control and civil rights. New strategies are required for us to reduce bad, unethical, and embarrassing user experiences.
In this webinar, we will explore what causes ethical issues in UX, how to turn this around, and start practicing 'UX with Ethics' in our day-to-day work. This webinar aims to provide practical understanding, tips, and techniques to help you educate your team (a copy of the PPT will be made available) as well as to take a more influential role in your organization or design decision making role.
Recording of webinar given Jan 2021: https://youtu.be/EJcF75fOBYU
Facilitating Complexity: A Pervert's Guide to ExplorationWilliam Evans
A talk given at the Melbourne Cynefin meetup. A set of riffs on how to facilitate teams exploring the Complex Domain.
Will Evans explores the convergence of practice and theory using Lean Systems, Design Thinking, DevOps, and LeanUX with global corporations from NYC to Berlin to Singapore. As Chief Design Officer at PraxisFlow, he works with a select group of corporate clients undergoing Lean and Agile transformations across the entire organization. Will is also the Design Thinker-in-Residence at New York University's Stern Graduate School of Management.
Will was previously the Managing Director of TLCLabs, the world's leading Lean Design Innovation consultancy where he brought LeanUX and Design Thinking to large media, finance, and healthcare companies.
Before TLC, he led experience design and research for TheLadders in New York City. He has over 15 years industry experience in service design innovation, user experience strategy and research. His roles include directing UX for social network alanysis & terrorism modeling at AIR Worldwide, UX Architect for social media site Gather.com, and UX Architect for travel search engine Kayak.com. He worked at Lotus/IBM where he was the senior information architect working in Knowledge Management, and for Curl - a DARPA-funded MIT project when he was at the MIT Laboratory for Computer Science.
He lives in New York, NY, and drinks far too much coffee. He Co-Founded and Co-Chaired the LeanUX NYC conference now in it’s 6th year, founded the LEAD SUMMIT NYC, and was also the User Experience track chair for the Agile 2013 and Agile 2014 conferences.
Outside in, Better Design by Looking Outwards, UXSEA Summit 2019Kuldeep Kulshreshtha
This is the presentation deck from UX Conference session by Khai Seng of Studio Dojo as a part of UXSEA Summit 2019 in Singapore. UXSEA Summit 2019 was held from 18th to 20th November, 2019. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
Redesigning the Table: The Case For Organizational DesignAdam Connor
As design talent becomes more sought after and designers achieve higher levels of leadership in organizations, it's becoming more and more apparent that having design talent does not ensure design success. An organization's culture - its shared beliefs and behaviors - have a tremendous effect on how that company utilizes and capitalizes on design talent. If we want our organizations to make the most of not only designers, but the creative talent and innovative ideas of all and any of it's people, then we must make a focused effort to change our organizations culture and the various aspects and facets of an organization in which culture manifests. This is Organizational Design, a practice focused on optimizing the structures of an organization to achieve a desired outcome.
Data visualization is about transforming numbers into knowledge, making information meaningful. I was one of 50 contributors to this free, Creative Commons licensed eBook, which provides a comprehensive overview of how to approach, develop, design, and publish great data visualizations.
Learn more about the project, interact with the eBook online, and get involved in future iterations at https://infoactive.co/data-design
Learn how to set your product strategy, identify key metrics, forecast those metrics, and ship. Learn about the pitfalls of running a metric-driven product team and how to avoid them.
UX STRAT 2014: Jim Kalbach, "Applying 'Jobs to be Done' to UX Strategy"UX STRAT
A case study of how Turner Broadcasting approached creating a multichannel experience for March Madness Live that extended from Android and iPhones to iPads and desktops. The presentation will cover how the pillars of the cool project where implemented in the product, what worked and what did not work and how the UX design strategy set the team up for continued success.
The user-centered view of the interactions and experience led to the fulfillment of the business goals of improving the brand image which is expressed in the title of the presentation "March Madness is my BFF!" This is one of thousands of tweets expressing the joy fans felt while using the application.
Whats the story? Story strategy for productsHollie Lubbock
Stories help us connect with people, we use them daily to communicate and entertain each other. But how and why should we use these skills to improve our products and services. Design and interaction is a form of story telling, designers must become story tellers to push their products to the next level.
UX STRAT USA 2019: Rina Tambo Jensen, Mozilla UX STRAT
This is a talk about how Mozilla, the open source browser company, through mixed research methods, defined a strategy for building open source communities at Mozilla. It will detail, how the team used data to prove the findings, coupled with ethnography to shine light on the why and how of those findings. The talk will do this by discussing the key insights and how these fueled recommendation and subsequent change in the organization. It will further outline the argument that the subsequent change achieved could only have been accomplished by a mixed method research approach.
A talk on how to build digital products – apps, websites, and other kinds of software or digital media – to take advantage of machine learning and artificial intelligence to make them more compelling. This talk takes some of the concepts of lean startups and lean product development and turns them on their head. It discusses how to identify a good problem or opportunity to solve with machine learning, and how to go about solving it in a staged way without spending huge amounts of money up front.
Design the Right thing ... and then Design things Right - UXSEA Summit 2019Kuldeep Kulshreshtha
This is the presentation deck from UX Conference session by Victor Ong of Bain and Company as a part of UXSEA Summit 2019 in Singapore. UXSEA Summit 2019 was held from 18th to 20th November, 2019. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
Is big data handicapped by "design"? Seven design principles for communicatin...Zach Gemignani
Is big data handicapped by "design"? This presentation shares the seven design principles for effective data communication. Good and bad examples for data visualizations highlight the choices designers make in helping non-analytical audiences understand the meaning in data.
Design Thinking for Data Science #StrataHadoopIntuit Inc.
O'Reilly #StrataHadoop Presentation- George Roumeliotis
This talk describes a Design Thinking methodology for tackling Data Science projects. Be warned that the talk is not about machine learning, and it is not about user interfaces. It's about being an effective Data Science practitioner. The talk was originally presented in 2015 at the O'Reilly Strata Conference in San Jose, CA, by George Roumeliotis, a Data Scientist working at Intuit.
To view the presentation, visit: http://youtu.be/LQ9HWNtlggU
As we move into a new AI-enabled world, the role and decisions of User Experience designers become increasingly important. User Experience Design is at a crossroads with emerging technology, IT business models, and societal trends and needs. Human-centered Design and user advocacy are being challenged by algorithm-driven and manipulative interfaces (think social media) as well as business, and technology models that clash with user control and civil rights. New strategies are required for us to reduce bad, unethical, and embarrassing user experiences.
In this webinar, we will explore what causes ethical issues in UX, how to turn this around, and start practicing 'UX with Ethics' in our day-to-day work. This webinar aims to provide practical understanding, tips, and techniques to help you educate your team (a copy of the PPT will be made available) as well as to take a more influential role in your organization or design decision making role.
Recording of webinar given Jan 2021: https://youtu.be/EJcF75fOBYU
Facilitating Complexity: A Pervert's Guide to ExplorationWilliam Evans
A talk given at the Melbourne Cynefin meetup. A set of riffs on how to facilitate teams exploring the Complex Domain.
Will Evans explores the convergence of practice and theory using Lean Systems, Design Thinking, DevOps, and LeanUX with global corporations from NYC to Berlin to Singapore. As Chief Design Officer at PraxisFlow, he works with a select group of corporate clients undergoing Lean and Agile transformations across the entire organization. Will is also the Design Thinker-in-Residence at New York University's Stern Graduate School of Management.
Will was previously the Managing Director of TLCLabs, the world's leading Lean Design Innovation consultancy where he brought LeanUX and Design Thinking to large media, finance, and healthcare companies.
Before TLC, he led experience design and research for TheLadders in New York City. He has over 15 years industry experience in service design innovation, user experience strategy and research. His roles include directing UX for social network alanysis & terrorism modeling at AIR Worldwide, UX Architect for social media site Gather.com, and UX Architect for travel search engine Kayak.com. He worked at Lotus/IBM where he was the senior information architect working in Knowledge Management, and for Curl - a DARPA-funded MIT project when he was at the MIT Laboratory for Computer Science.
He lives in New York, NY, and drinks far too much coffee. He Co-Founded and Co-Chaired the LeanUX NYC conference now in it’s 6th year, founded the LEAD SUMMIT NYC, and was also the User Experience track chair for the Agile 2013 and Agile 2014 conferences.
Outside in, Better Design by Looking Outwards, UXSEA Summit 2019Kuldeep Kulshreshtha
This is the presentation deck from UX Conference session by Khai Seng of Studio Dojo as a part of UXSEA Summit 2019 in Singapore. UXSEA Summit 2019 was held from 18th to 20th November, 2019. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
Redesigning the Table: The Case For Organizational DesignAdam Connor
As design talent becomes more sought after and designers achieve higher levels of leadership in organizations, it's becoming more and more apparent that having design talent does not ensure design success. An organization's culture - its shared beliefs and behaviors - have a tremendous effect on how that company utilizes and capitalizes on design talent. If we want our organizations to make the most of not only designers, but the creative talent and innovative ideas of all and any of it's people, then we must make a focused effort to change our organizations culture and the various aspects and facets of an organization in which culture manifests. This is Organizational Design, a practice focused on optimizing the structures of an organization to achieve a desired outcome.
Data visualization is about transforming numbers into knowledge, making information meaningful. I was one of 50 contributors to this free, Creative Commons licensed eBook, which provides a comprehensive overview of how to approach, develop, design, and publish great data visualizations.
Learn more about the project, interact with the eBook online, and get involved in future iterations at https://infoactive.co/data-design
Learn how to set your product strategy, identify key metrics, forecast those metrics, and ship. Learn about the pitfalls of running a metric-driven product team and how to avoid them.
UX STRAT 2014: Jim Kalbach, "Applying 'Jobs to be Done' to UX Strategy"UX STRAT
A case study of how Turner Broadcasting approached creating a multichannel experience for March Madness Live that extended from Android and iPhones to iPads and desktops. The presentation will cover how the pillars of the cool project where implemented in the product, what worked and what did not work and how the UX design strategy set the team up for continued success.
The user-centered view of the interactions and experience led to the fulfillment of the business goals of improving the brand image which is expressed in the title of the presentation "March Madness is my BFF!" This is one of thousands of tweets expressing the joy fans felt while using the application.
Whats the story? Story strategy for productsHollie Lubbock
Stories help us connect with people, we use them daily to communicate and entertain each other. But how and why should we use these skills to improve our products and services. Design and interaction is a form of story telling, designers must become story tellers to push their products to the next level.
UX STRAT USA 2019: Rina Tambo Jensen, Mozilla UX STRAT
This is a talk about how Mozilla, the open source browser company, through mixed research methods, defined a strategy for building open source communities at Mozilla. It will detail, how the team used data to prove the findings, coupled with ethnography to shine light on the why and how of those findings. The talk will do this by discussing the key insights and how these fueled recommendation and subsequent change in the organization. It will further outline the argument that the subsequent change achieved could only have been accomplished by a mixed method research approach.
A talk on how to build digital products – apps, websites, and other kinds of software or digital media – to take advantage of machine learning and artificial intelligence to make them more compelling. This talk takes some of the concepts of lean startups and lean product development and turns them on their head. It discusses how to identify a good problem or opportunity to solve with machine learning, and how to go about solving it in a staged way without spending huge amounts of money up front.
Design the Right thing ... and then Design things Right - UXSEA Summit 2019Kuldeep Kulshreshtha
This is the presentation deck from UX Conference session by Victor Ong of Bain and Company as a part of UXSEA Summit 2019 in Singapore. UXSEA Summit 2019 was held from 18th to 20th November, 2019. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
Is big data handicapped by "design"? Seven design principles for communicatin...Zach Gemignani
Is big data handicapped by "design"? This presentation shares the seven design principles for effective data communication. Good and bad examples for data visualizations highlight the choices designers make in helping non-analytical audiences understand the meaning in data.
Data-Driven Design. You’ve got the data, so, now what? - Aaron Huang - KontagentSociality Rocks!
Now that you have the data, what's the plan? Using customer data to understand and optimize your social or mobile game can produce huge returns. But, there are also dangers of relying too heavily on data without the proper level of controls, data science and overall process. Fortunately, there are now tools, technology and talent available in the market that are enabling forces for studios who want to be more data-driven. This session will analyze what it takes to become a data-driven organization, and look at some lessons learned from our experience working with some of the top grossing social and mobile game studios.
Building a presentation that illustrates your story. These slides are exclusively for in-person presentation support. My slides have very little text so they serve to visually enhance what I say, and would not be complete without being part of a spoken presentation.
What's killing your brand? (And how to kill it before it kills you.) by David...DBD International, Ltd.
http://www.risingabovethenoise.com From brand identity expert and Fast Company expert blogger David Brier, "What's killing your brand? (And how to kill it before it kills you.)" Also known as "How to sell more and live longer." Premiered at the 2010 American Marketing Association's Conference in Minneapolis. More info: http://www.risingabovethenoise.com
BROKEN MEETINGS (and how you'll fix them)merlinmann
There's a big elephant in the office today that's becoming harder to ignore—meetings.
Even the best meetings can eat up massive person-hours, but those really awful ones will just kill you. You know the type.
Those time-wasting, rudderless, repetitious, zombie meetings where "deep dives," "drill downs," and "face time" often mean much is debated, little is accomplished, and everybody leaves feeling broken--AND, often as not, late for their next meeting.
In the premiere of this all-new presentation, Merlin Mann attacks Bad Meeting Culture with the same brand of practical, funny, and thought-provoking advice that his popular Inbox Zero talks brought to the topic of email.
You'll learn:
- what got us into this meeting mess
- why meetings have special powers to waste time at scale
- how "The 'Meh' Virus" propogates
- why even scrums and one-on-ones aren't immune
- how your meeting needs a parent
- 10 insanely practical tactics for improving your own meetings--starting today
Slides from my talk about sketchnoting at WebExpo Prague 2010.
The video of the talk is now online: http://webexpo.net/talk/sketchnotes/
Detailed notes to go with the slides can be found here: http://evalottalamm.wordpress.com/2010/10/11/sketchnoting-talk-at-webexpo-2010-in-prague/
We all need some inspiration, when the slow time arrives. Whether it is after lunch, after vacation or early in the morning, here are some great quotes from awesome people.
Let's get the week done!
This deck was presented by JESS3 co-founder, president and COO Leslie Bradshaw at the Future M / Startup Marketing Bootcamp on October 8, 2010 in Boston.
The focus of the presentation was giving CEOs and other decision makers insights from the world class JESS3 team regarding design best practices.
Leading Without Seeing: managing distributed teamsShane Pearlman
The rules are the same. Treat people well. Expect great things from them. Be human. The details though, they make all the difference. Managing the nuances of engagement and productivity with a couple thousand miles between you and your team is both science and art. My name is Shane. I have been running a fully distributed team of 20-40 North American creatives for the last 5 years. Our success has come from a cohesive set of technical and cultural systems: the right people, the right environment and the right tools.
* Build the right team: happy, helpful, curious & accountable
* The rhythm: offer consistency
* Relationships in the void
* Use the right tools
7 Tips to Beautiful PowerPoint by @itseugenecEugene Cheng
Short talk about presentations given at Startup Dynamo, a workshop held by Startup@Singapore NUS using the Learn Startup Methodology.
My segment was on Presentation Design to make an impact on VCs. Many thanks to @ryanlou for the invite. And not to forget Emiland De Cubber for his amazing slide deck inspirations and invaluable advice. Disclaimer: this is a reimagination off some of Emiland's presentations. I do not make any money of this.
Download for just a tweet: http://goo.gl/fbM4j
Want something similar done for your next pitch? Contact me at my site: http://itseugene.me/contact/
This close Brand Battle between two competing national drug stores proves that a hyperlocal marketing is essential to improving your engagement strategy to your customers.
My talk from Adaptive Path's MX Conference on April 22nd, 2008 in San Francisco. I cover the lessons service and customer experience designers can learn from how restaurants are run - merging the needs and capabilities of the front and back of the house to deliver compelling experiences.
Optimize Digital Marketing Success with Your Site Launch or RedesignPerficient, Inc.
Designing a new website, launching international sites, or even starting from scratch in the digital space, are all common challenges facing our customers. Often, budgets are spent crafting the ideal user experience without much attention to maintaining traffic and retaining customers after the project goes live. We covered our best practices for addressing these common challenges and showed you how to look like a rock star within months after launch. The digital marketing ecosystem is complex with many factors impacting site speed, search engine optimization (SEO), paid search effectiveness, advertising, and conversion rates.
We broke down these factors with a 9-step approach to digital marketing success through a redesign that enables you to make the smartest and most cost-effective decisions.
When it comes to design, everyone has an opinion! However, during reviews and discussions it’s those with more than an opinion that fair the best. Successful design solutions require a deep understanding of audiences, clear strategy, and good ole data.
In this session you’ll learn:
- common data sources for design,
- how to build a data-informed approach,
- what data-informed design looks like in the wild (aka case studies).
Whether you’re trying to prove a point, make an improvement, or discover something new, data-informed design moves your team from gut-feelings to fact-based decisions.
Drinking from the Digital Data Fire HoseGigi Johnson
Digital change expert Dr. Gigi Johnson, Executive Director of the Maremel Institute, will share on April 17, 2014, this webinar with the US Department of Housing and Urban Development's OCIO Learning Sessions online. She will discuss five (5) steps to both grow and simplify how we can use abundant data to make better daily and strategic decisions. She will address questions such as: How can I use the data that I can get now at a reasonable price with reasonable use of time to help my work thrive? How can I find ways to SAVE time and energy around data? How can I have the right data when I need it for decisions? and Can I create systems and structures to make this daunting task a little simpler? These slides share the content planned for this event. More information can be found at http://portal.hud.gov/hudportal/HUD?src=/press/multimedia/videos.
How Data Science Builds Better Products - Data Science Pop-up SeattleDomino Data Lab
Data Science and Big Data are ushering in a new era in adaptive applications that learn from large and varied datasets and adjust their features based on the changing environment. This talk will look at how Data Science can be successfully bridged with Big Data Architectures and Agile Software Delivery to create a new class of software that answers the demands of today's rapidly-changing enterprises. Practical techniques and real-world case studies will highlight the approaches required to successfully build these exciting new enterprise tools. Presented by Sean McClure, Ph.D. Data Scientist, Senior Consultant at ThoughtWorks.
Anyone that works with data downstream in an organization has seen things go...wrong, while upstream managers and business leaders are being held accountable. Whether it's a failure in process, or something technically goes wrong, working with data is not always easy. What happened? How can we prevent it from happening again? What's next?
This talk, given at the Portland Data Science Group on October 27, 2016, uncovers 4 common foibles of working with organizational data.
Data Informed Design - Good Tech Test - May 2018Courtney Clark
When it comes to design, everyone has an opinion! However, during reviews and discussions it’s those with more than an opinion that fair the best. Successful design solutions require a deep understanding of audiences, clear strategy, and good ole data.
In this session you’ll learn:
- Common data sources for design
- How to build a data-informed approach (not data-driven)
- What data-informed design looks like in the wild (aka case studies).
Whether you’re trying to prove a point, make an improvement, or discover something new, data-informed design moves your team from gut-feelings to fact-based decisions.
Warren Buffet would often think of companies as castles with a competitive moat protecting the business. Products or companies that figure out how to build and leverage differentiated data assets will be best positioned to win their respective markets. This talk describes the properties of a good data moat, why it matters, and how to go about building them within your organization.
Then, Now, Next: Evolution of the Design Business – Bucharest Tech Week 2018Josh Silverman
In this talk for Bucharest Tech Week, I look at three distinct eras of the practice of design, talked about how teams have organized or (re)configured in each era, and unpack the benefits and opportunities within each.
Converge 2014: BREAKOUT SESSION 2B (DAVIDSON)
Digital Analytics - Getting Leadership Buy-in
SHELBY THAYER
Everyone knows that digital analytics can help optimize websites and show the effectiveness of marketing campaigns. To do this efficiently and effectively takes resources—time, money, and people—but, more often than not, we just can't seem to make the case to get those resources. So, how do we get leadership buy-in?
KEY TAKEAWAYS:
Know when to ask for resources
Tell stories with their data
Get leadership buy-in to get the resources they need
SearchLove London 2018 - Els Aerts - User Research Done RightDistilled
User research, understanding your users and finding out what makes them tick, is crucial to driving growth. In this talk, Els will share some of her favourite tools and showcase where user research made all the difference.
SearchLove London 2018 - Els Aerts - User Research Done RightDistilled
User research, understanding your users and finding out what makes them tick, is crucial to driving growth. In this talk, Els will share some of her favourite tools and showcase where user research made all the difference.
Business leaders everywhere are looking to data to inform their decision making. Accompanying this demand are misunderstandings of what it takes to transform data into something that can inform a decision. What is the data infrastructure required? In this talk, I'll dispel some of these misunderstandings and discuss what it takes to build good data infrastructure. I'll discuss the components of a good data infrastructure. The best practices and available tools for gathering data, processing it, storing it, analyzing it and communicating the results. The goal is for these components to create a data infrastructure which can evolve from simple reporting to sophisticated insights for decision making.
Presented at OpenWest 2018
Similar to Inspiration and data-driven design. Yes, they work well together. (20)
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Explore the essential graphic design tools and software that can elevate your creative projects. Discover industry favorites and innovative solutions for stunning design results.
Visual Style and Aesthetics: Basics of Visual Design
Visual Design for Enterprise Applications
Range of Visual Styles.
Mobile Interfaces:
Challenges and Opportunities of Mobile Design
Approach to Mobile Design
Patterns
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
Fonts play a crucial role in both User Interface (UI) and User Experience (UX) design. They affect readability, accessibility, aesthetics, and overall user perception.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
31. “Yes, it’s true that a team at Google
couldn’t decide between two blues, so
they’re testing 41 shades between each
blue to see which one performs better.”
http://stopdesign.com/archive/2009/03/20/goodbye-google.html