SlideShare a Scribd company logo
Managing a Distributed Team
LEADING WITHOUT SEEING
@justlikeair #remotemgt
Hi, I’m Shane & I run a
 100% DISTRIBUTED
 company.	
  
(some people call them clients)
ACOUPLE OF OUR FRIENDS
www.shaneandpeter.com
CHALLENGES FOR DISTRIBUTEDTEAMS
•  Leadership
•  Accountability
•  Synchronicity
•  Trust
•  Culture
•  Isolation
•  Balance
1.  The Future of Teams 
2.  Building the Right team
3.  Rhythm
4.  Relationships
5.  Communication & Technology 
6.  Conclusion
DISTRIBUTEDTEAMS REQUIRE
AUNIQUEAPPROACH
The Future ofTeams
1. THE FUTURE OFTEAMS
A team of people using technology
to work on the same stuff from
different places.
DISTRIBUTED TEAM
Team Structures
Co-located
Co-located part time
Remote offices
Distributed w/
overlapping hours
Distributed w/
different hours
Increasing Distribution
50-FOOT RULE
Teams on separate floors (more than 50 feet apart)
actually talk less than a distributed team. 
Distance 
 
 
 
 
 
Probability of collaboration
Same corridor……………………………………. 10.3% 
Same floor………………………………………... 1.9%
Different floor……………………………………... 0.3%
Different building………………………………….. 0.4%
Study by Bell Labs & University of Arizona 1988
ADVANTAGES
•  Talent
•  Productivity
•  Diversity
•  Minimal infrastructure
•  Cost savings
•  Ecological
•  Work - life balance
•  Individual control
•  The future of work
•  Highly productive
•  Major benefits
•  Significant challenges
•  Calling all leaders
FUTURE OFTEAMS REVIEW
2. BUILDINGTHE RIGHTTEAMS
THE RIGHT PEOPLE
•  Talented
•  Happy
•  Helpful
•  Curious
•  Accountable
TALENTED
1)  Normal interviews often don’t work 
2)  Remote interviews certainly don’t
3)  Try before you buy
4) Hire slowly and fire quickly
PERSONALITYMATTERS MORETHANTALENT
When it comes to Distributed Teams:
HAPPY
HAPPY
HELPFUL
HELPFUL
CURIOUS
CURIOUS
ACCOUNTABLE
get multiple contracts
Not everyone is going to be the perfect fit
* In 2010, we tried 43 contractors of which 15 have multiple contracts (good year)
1 OUT OF 3*
•  Failures are inevitable, plan for them
•  Try before you buy
•  Figure out YOUR culture
•  S&P’s: Happy, Helpful, Curious, 
•  Accountable
THE RIGHT TEAM REVIEW
Can anyone succeed as a valuable member of
distributed team with the right training and support?
Do people have specific predispositions that make
them more likely to succeed? 
CHALLENGEBreak	
  into	
  groups	
  and	
  discuss	
  the	
  following	
  ques6on:	
  
3. THE RHYTHM: OFFER CONSISTENCY
I can predict the long-term outcome of
your success if you show me your daily
habits.
John Maxwell
“
How do I win?If your team can’t answer this right off the bat, stop what you are doing.
You are about to loose a lot more money.
•  What’s next?
•  Why, who, how and when
•  Why more Is less
AREYOU MANAGINGTHE QUEUE?
•  What did you do last?
•  What will you do next?
•  What is in your way?
•  Do you need a meeting?
We	
  call	
  it	
  a	
  “Scrum”	
  
THE REGULAR STANDUP: SCRUM
Everything has an
Just because you asked for help or for
someone else to collaborate does not relinquish
accountability. It is yours until it is done.
OWNER
Clear Feedback is Not Optional
The only true measure of feedback quality: WTFs / Minute
Adapted froman OSNews.com comic
MEASURE PERFOMANCE NOT HOURS
We should focus on what people get done,
not how many hours or days worked. Just as
we don't have a nine-to-five day policy, we
don't need a vacation policy.
From the Netflix “Reference Guide on our Freedom & Responsibility Culture”
“
Flex time
is contingent on availability
within communication patterns.
OPEN DOOR
OFFICE HOURS
It’s your call, just be available
OR
Help your team with scheduling. Even our PMs need this.
It’s not out of sight
if it’s in your calendar!
Every time I break rhythm
MYTEAM LOSES DAYS.
Rhythm Review
•  Create regular habits
•  Make sure everyone knows how to win
•  Manage the queue artfully
•  Run a regular standup meeting
•  Everything has an owner
•  Provide clear and explicit feedback
•  Figure out a consistent communication pattern
•  Measure performance not time
•  Help people with their time management
•  Respect personal load and priorities
A couple times a year, one of our highest performers
will simply vanish mid-sprint. No explanations, no
warnings, no call-backs. 98% of the time we can
count of him, but those time he disappears are
painful. The cause is burnout. How do you monitor
your distributed team’s mental health? How is it
different with a remote worker? 
CHALLENGEBreak	
  into	
  groups	
  and	
  discuss	
  the	
  following	
  ques6on:	
  
4. RELATIONSHIPS INTHEVOID
Hello?	
  
Anyone	
  there?	
  
LOVE
Where is the
?
BEARTFULLY
It is the natural state of things to be disconnected
from a distance. It takes additional effort to create
camaraderie through commonality.
INTRUSIVE
D	
   I	
  
S	
  C	
  
Outgoing	
  
Reserved	
  
Task	
   People	
  
Dominant	
  
Driving	
  
Do’er	
  
Inspiring	
  
InteracDve	
  
InteresDng	
  
SupporDve	
  
Stable	
  
SensiDve	
  
ConscienDous	
  
Competent	
  
Careful	
  
SocialHR does it when hiring, shouldn’t you?
Online“Water Cooler”: life.shaneandpeter.com
Dear	
  Bullies,	
  You	
  made	
  me	
  cry	
   Painted	
  Pelicans	
  on	
  My	
  SurKoard	
  
Ladybug	
  Family	
  on	
  Halloween	
   New	
  Floors!!	
  
Brandon	
  &	
  Alaire’s	
  Puppy	
  
Serenity	
  Walks	
  on	
  Her	
  Own!	
  
Dan	
   Peter	
   Brandon	
  
Shane	
   Reid	
   Shane	
  
CO-WORKING:ALONETOGTHER
COMINGTOGETHER Meeting people builds trust
S&P Trip: Panama 2010
HIT SOME HOME RUNS
Motivation & trust comes
from hitting home runs. 
You pitch to hit their bat.
©	
  Ed	
  Yourdon	
  via	
  flickr	
  
WAIT FOR ME!
It is incredibly easy to become disconnected. As a
leader, you might want to pause and see if anyone
is following you. Ask your team “How can I be a
better manager”?
I’m your leader!
6TH SENSE Working with people you can’t see is like surfing in the dark.
Relationship Review
•  Be open, honest and nosy
•  Pay attention to personality
•  Hit home runs
•  Engage using social media
•  Create online social spaces
•  Check out Co-Working
•  You can’t replace face to face
•  Intuition & self reflection
CHALLENGE
What are good ways to reward remote workers? 
I want to give a small reward to my developer for accomplishing
a goal, such as taking them to lunch. However, we are a remote
team, so I cannot take them to lunch. Yet, it seems like just
sending them a gift card or something doesn't convey the same
sense of gratitude. In other words, it isn't about the money...it's
the thought that counts. ”
“
Question from Quora: http://b.qr.ae/eWqvEg
Break	
  into	
  groups	
  and	
  discuss	
  the	
  following	
  ques6on:	
  
5. COMMUNICATION &TECHNOLOGY
THE PROBLEMS FOR WHICH WE USE TOOLS
•  Communication
•  Community
•  Meetings
•  Track Work / Accountability
•  Knowledge Tracking
•  Source Control
•  Collaboration
SYNCHRONOUS vsASYNCHRONOUS
COMMUNAL vs PRIVATE
Avdi Grimm, Wide Teams
The more universally captured, visible,
and searchable communication mediums
you use, the better.
“
Your systems should fit into a user’s habitual
workflow. The less they have to change, the
higher the rate of adoption.
WORK COMFORTABLY
Adium
One Duck to rule them all
WORK COMFORTABLY
Email	
   RSS	
   Web	
   API	
   Mobile	
  
Get your tasks & comments in any way you like
WORK COMFORTABLY
One-on-One Meetings
Group Meetings
•  Conference call : iPhone & freeconferencecall.com
•  Conference suites : Go to Meeting, Adobe Connect
•  Group chat : Campfire / ICQ / Skype
GROUP MEETINGS
Getting an idea across
•  Files & screen shots : CloudApp
•  Doodles and notes : Skitch
•  Screen-casts and audio : Jing
•  Screen sharing : Team Viewer, Skype, iChat, join.me
•  Code : Jsfiddle, Pastebin
Group MeetingsGETTING THE IDEAACROSS
EMAIL:TOOL OF LAST RESORT
•  Not transparent
•  Not accountable
ASSET MANAGEMENT
What happens when you can’t get a
hold of a file from a key person?
BAD
Source	
  
GOOD
You	
  
Team	
  
Team	
  
Team	
  
You	
  
Team	
  
Team	
  
Team	
  
Team	
  
Control the Source
•  Dropbox
•  SVN / GIT 
 

•  Shared drives
•  Google Docs, Open Office
•  Documentation (Wikis)
CONTROLTHE SOURCE
Try things
•  Be agile with your systems
•  Have reviews and elicit feedback from your
whole team.
•  Ask people: “What do you know about our
team & tools that I don’t see?”
Synchronize your watchesControl the SourceTRYTHINGS
S&PTools Chest
•  Be agile with your systems
•  Synchronous vs asynchronous
•  Work comfortably
•  Email is the last option
•  Control the source
•  Collaboration is easy with the right tools
•  Review for feedback
Technology Review
PEOPLE
PATTERNSCOMMUNICATION
6. CONCLUSION
If you ask most people, they love the idea of
working from home, and would gladly leave your
company for the opportunity.
This is not a fad
Be On Scope, Budget & Time
No matter where you work from
Find the Right PeopleTo accomplish your goals while having a great time!
Set them up to winProvide the information, support and consistency they will
need to succeed fabulously.
Bring people togetherThe art of management is in transforming a group into a team.
Use the toolsand find the ones you are missing.
And in the famous words of Bobby McFerrin
Don’t Worry, Be Happy
@justlikeair shanepearlman.com

More Related Content

What's hot

4 super fast ways to find out the questions your audience are already asking ...
4 super fast ways to find out the questions your audience are already asking ...4 super fast ways to find out the questions your audience are already asking ...
4 super fast ways to find out the questions your audience are already asking ...
Jo Gifford
 
Old Business Development Vs New Business Development
Old Business Development Vs New Business DevelopmentOld Business Development Vs New Business Development
Old Business Development Vs New Business Development
Deeallan
 
Solopreneuring Lessons Learned - Phoenix Startup Week
Solopreneuring Lessons Learned - Phoenix Startup WeekSolopreneuring Lessons Learned - Phoenix Startup Week
Solopreneuring Lessons Learned - Phoenix Startup Week
Guy Bieber
 
8 Easy Steps to Writing Killer Landing Page Copy
8 Easy Steps to Writing Killer Landing Page Copy8 Easy Steps to Writing Killer Landing Page Copy
8 Easy Steps to Writing Killer Landing Page Copy
Continuum Analytics
 
Beyond usability: Designing with persuasive patterns
Beyond usability: Designing with persuasive patternsBeyond usability: Designing with persuasive patterns
Beyond usability: Designing with persuasive patterns
Anders Toxboe
 
The Uncomfortable Truth of Why Teams Fail
The Uncomfortable Truth of Why Teams FailThe Uncomfortable Truth of Why Teams Fail
The Uncomfortable Truth of Why Teams Fail
Neil Patel
 
How to land a Great Job In Videogames
How to land a Great Job In VideogamesHow to land a Great Job In Videogames
How to land a Great Job In Videogames
Chris Ansell
 
Online Reputation and Influence - How to Create, Grow and Maintain Influence ...
Online Reputation and Influence - How to Create, Grow and Maintain Influence ...Online Reputation and Influence - How to Create, Grow and Maintain Influence ...
Online Reputation and Influence - How to Create, Grow and Maintain Influence ...
Jeff Bullas
 
Making money online
Making money onlineMaking money online
Making money online
vishnumv28
 
How To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up EmailsHow To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up Emails
HubSpot
 
Content Marketing Inspiration From John Cleese And Other Creative Innovators
Content Marketing Inspiration From John Cleese And Other Creative InnovatorsContent Marketing Inspiration From John Cleese And Other Creative Innovators
Content Marketing Inspiration From John Cleese And Other Creative Innovators
Content Marketing Institute
 
Top 10 creative interview questions with answers
Top 10 creative interview questions with answersTop 10 creative interview questions with answers
Top 10 creative interview questions with answers
alexandersmith561
 
CULTURE OF INNOVATION
CULTURE OF INNOVATIONCULTURE OF INNOVATION
CULTURE OF INNOVATION
Digital Natives
 
SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)
SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)
SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)
Susanna Frazier
 
The Social Experiment: A Presentation from Staffing World 2016
The Social Experiment: A Presentation from Staffing World 2016The Social Experiment: A Presentation from Staffing World 2016
The Social Experiment: A Presentation from Staffing World 2016
Haley Marketing
 
How We (Unexpectedly) Got 60K Users in 60 Hours
How We (Unexpectedly) Got 60K Users in 60 HoursHow We (Unexpectedly) Got 60K Users in 60 Hours
How We (Unexpectedly) Got 60K Users in 60 Hours
Mattan Griffel
 
PebbleStorm Immersion Learn, Create & Launch 011510
PebbleStorm Immersion Learn, Create & Launch 011510PebbleStorm Immersion Learn, Create & Launch 011510
PebbleStorm Immersion Learn, Create & Launch 011510
Aaron Ross
 
Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...
Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...
Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...
Next Jump
 
How To Be A Successful Entrepreneur
How To Be A Successful Entrepreneur How To Be A Successful Entrepreneur
How To Be A Successful Entrepreneur
Motivate Design
 
Recruiter brand on Linkedin
Recruiter brand on LinkedinRecruiter brand on Linkedin
Recruiter brand on Linkedin
Sarah Dunbar
 

What's hot (20)

4 super fast ways to find out the questions your audience are already asking ...
4 super fast ways to find out the questions your audience are already asking ...4 super fast ways to find out the questions your audience are already asking ...
4 super fast ways to find out the questions your audience are already asking ...
 
Old Business Development Vs New Business Development
Old Business Development Vs New Business DevelopmentOld Business Development Vs New Business Development
Old Business Development Vs New Business Development
 
Solopreneuring Lessons Learned - Phoenix Startup Week
Solopreneuring Lessons Learned - Phoenix Startup WeekSolopreneuring Lessons Learned - Phoenix Startup Week
Solopreneuring Lessons Learned - Phoenix Startup Week
 
8 Easy Steps to Writing Killer Landing Page Copy
8 Easy Steps to Writing Killer Landing Page Copy8 Easy Steps to Writing Killer Landing Page Copy
8 Easy Steps to Writing Killer Landing Page Copy
 
Beyond usability: Designing with persuasive patterns
Beyond usability: Designing with persuasive patternsBeyond usability: Designing with persuasive patterns
Beyond usability: Designing with persuasive patterns
 
The Uncomfortable Truth of Why Teams Fail
The Uncomfortable Truth of Why Teams FailThe Uncomfortable Truth of Why Teams Fail
The Uncomfortable Truth of Why Teams Fail
 
How to land a Great Job In Videogames
How to land a Great Job In VideogamesHow to land a Great Job In Videogames
How to land a Great Job In Videogames
 
Online Reputation and Influence - How to Create, Grow and Maintain Influence ...
Online Reputation and Influence - How to Create, Grow and Maintain Influence ...Online Reputation and Influence - How to Create, Grow and Maintain Influence ...
Online Reputation and Influence - How to Create, Grow and Maintain Influence ...
 
Making money online
Making money onlineMaking money online
Making money online
 
How To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up EmailsHow To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up Emails
 
Content Marketing Inspiration From John Cleese And Other Creative Innovators
Content Marketing Inspiration From John Cleese And Other Creative InnovatorsContent Marketing Inspiration From John Cleese And Other Creative Innovators
Content Marketing Inspiration From John Cleese And Other Creative Innovators
 
Top 10 creative interview questions with answers
Top 10 creative interview questions with answersTop 10 creative interview questions with answers
Top 10 creative interview questions with answers
 
CULTURE OF INNOVATION
CULTURE OF INNOVATIONCULTURE OF INNOVATION
CULTURE OF INNOVATION
 
SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)
SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)
SOURCECON: BEST HACKS, LAUGHS, & INSIGHTS (Fall 2016)
 
The Social Experiment: A Presentation from Staffing World 2016
The Social Experiment: A Presentation from Staffing World 2016The Social Experiment: A Presentation from Staffing World 2016
The Social Experiment: A Presentation from Staffing World 2016
 
How We (Unexpectedly) Got 60K Users in 60 Hours
How We (Unexpectedly) Got 60K Users in 60 HoursHow We (Unexpectedly) Got 60K Users in 60 Hours
How We (Unexpectedly) Got 60K Users in 60 Hours
 
PebbleStorm Immersion Learn, Create & Launch 011510
PebbleStorm Immersion Learn, Create & Launch 011510PebbleStorm Immersion Learn, Create & Launch 011510
PebbleStorm Immersion Learn, Create & Launch 011510
 
Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...
Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...
Moneyball of Leadership: Predictors of High Performance | Next Jump Leadershi...
 
How To Be A Successful Entrepreneur
How To Be A Successful Entrepreneur How To Be A Successful Entrepreneur
How To Be A Successful Entrepreneur
 
Recruiter brand on Linkedin
Recruiter brand on LinkedinRecruiter brand on Linkedin
Recruiter brand on Linkedin
 

Viewers also liked

Ten Things CEOs Need to Know About Design
Ten Things CEOs Need to Know About DesignTen Things CEOs Need to Know About Design
Ten Things CEOs Need to Know About Design
JESS3
 
The Zen Aesthetic
The Zen AestheticThe Zen Aesthetic
The Zen Aesthetic
Stewart Mader
 
BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)
merlinmann
 
Sketchnotes / Visual Note Taking @ WebExpo Prague 2010
Sketchnotes / Visual Note Taking @ WebExpo Prague 2010Sketchnotes / Visual Note Taking @ WebExpo Prague 2010
Sketchnotes / Visual Note Taking @ WebExpo Prague 2010
Eva-Lotta Lamm
 
What's killing your brand? (And how to kill it before it kills you.) by David...
What's killing your brand? (And how to kill it before it kills you.) by David...What's killing your brand? (And how to kill it before it kills you.) by David...
What's killing your brand? (And how to kill it before it kills you.) by David...
DBD International, Ltd.
 
Tips on How to Pitch
Tips on How to PitchTips on How to Pitch
Tips on How to Pitch
Byron Stanford
 
Death by PowerPoint
Death by PowerPointDeath by PowerPoint
Death by PowerPoint
Alexei Kapterev
 
SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...
SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...
SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...
Empowered Presentations
 

Viewers also liked (8)

Ten Things CEOs Need to Know About Design
Ten Things CEOs Need to Know About DesignTen Things CEOs Need to Know About Design
Ten Things CEOs Need to Know About Design
 
The Zen Aesthetic
The Zen AestheticThe Zen Aesthetic
The Zen Aesthetic
 
BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)
 
Sketchnotes / Visual Note Taking @ WebExpo Prague 2010
Sketchnotes / Visual Note Taking @ WebExpo Prague 2010Sketchnotes / Visual Note Taking @ WebExpo Prague 2010
Sketchnotes / Visual Note Taking @ WebExpo Prague 2010
 
What's killing your brand? (And how to kill it before it kills you.) by David...
What's killing your brand? (And how to kill it before it kills you.) by David...What's killing your brand? (And how to kill it before it kills you.) by David...
What's killing your brand? (And how to kill it before it kills you.) by David...
 
Tips on How to Pitch
Tips on How to PitchTips on How to Pitch
Tips on How to Pitch
 
Death by PowerPoint
Death by PowerPointDeath by PowerPoint
Death by PowerPoint
 
SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...
SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...
SMOKE - The Convenient Truth [1st place Worlds Best Presentation Contest] by ...
 

Similar to Leading Without Seeing: managing distributed teams

University of Newcastle Faculty of Science and IT Staff Development day
University of Newcastle Faculty of Science and IT Staff Development dayUniversity of Newcastle Faculty of Science and IT Staff Development day
University of Newcastle Faculty of Science and IT Staff Development day
Heidi Alexandra Pollard - CEO Mentor
 
Get to Green in 7 NOT-SO-Easy-Steps[2]
Get to Green in 7 NOT-SO-Easy-Steps[2]Get to Green in 7 NOT-SO-Easy-Steps[2]
Get to Green in 7 NOT-SO-Easy-Steps[2]
Chris Simon
 
Pursuing the Elusive High Performance Team
Pursuing the Elusive High Performance TeamPursuing the Elusive High Performance Team
Pursuing the Elusive High Performance Team
Ben Thorp
 
Models for leadership uxpa 2016 6 3-16
Models for leadership uxpa 2016 6 3-16Models for leadership uxpa 2016 6 3-16
Models for leadership uxpa 2016 6 3-16
Lani Hathaway
 
Transforming the quality of development conversations at scale
Transforming the quality of development conversations at scaleTransforming the quality of development conversations at scale
Transforming the quality of development conversations at scale
Human Capital Media
 
How to Get Started with Agile when You Don't Know Where to Start
How to Get Started with Agile when You Don't Know Where to StartHow to Get Started with Agile when You Don't Know Where to Start
How to Get Started with Agile when You Don't Know Where to Start
Jason Little
 
Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...
Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...
Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...
Agile Montréal
 
Lastconf2017 Synchronous communication is overrated!
Lastconf2017   Synchronous communication is overrated!Lastconf2017   Synchronous communication is overrated!
Lastconf2017 Synchronous communication is overrated!
Kelsey van Haaster
 
How To Be A Secret (change) Agent
How To Be A Secret (change) AgentHow To Be A Secret (change) Agent
How To Be A Secret (change) Agent
Shawn Button
 
KM 101
KM 101KM 101
KM 101
Patti Anklam
 
Building High Performing Teams
Building High Performing TeamsBuilding High Performing Teams
Building High Performing Teams
Marion Stone
 
16 from 16: THE BEST BOOKS OF 2016 SUMMARISED
16 from 16: THE BEST BOOKS OF 2016 SUMMARISED16 from 16: THE BEST BOOKS OF 2016 SUMMARISED
16 from 16: THE BEST BOOKS OF 2016 SUMMARISED
Kevin Duncan
 
Creating Strong and Passionate Communities of Practice
Creating Strong and Passionate Communities of PracticeCreating Strong and Passionate Communities of Practice
Creating Strong and Passionate Communities of Practice
Ty Crockett
 
How to be a secret change agent
How to be a secret change agentHow to be a secret change agent
How to be a secret change agent
Shawn Button
 
Team work - How to achieve it
Team work - How to achieve itTeam work - How to achieve it
Team work - How to achieve it
Atul Kumar Nareda
 
Scrum, Personal Agility and Impact
Scrum, Personal Agility and ImpactScrum, Personal Agility and Impact
Scrum, Personal Agility and Impact
Peter Stevens
 
Teams Eat Ideas For Breakfast
Teams Eat Ideas For BreakfastTeams Eat Ideas For Breakfast
Teams Eat Ideas For Breakfast
PHX Startup Week
 
Managing Hybrid Teams
Managing Hybrid TeamsManaging Hybrid Teams
Managing Hybrid Teams
Engaged Organizations
 
Forming storming norming & preforming a team & management
Forming storming norming & preforming a team & managementForming storming norming & preforming a team & management
Forming storming norming & preforming a team & management
Sultan Giasuddin
 
Leading Volunteers With Agility
Leading Volunteers With AgilityLeading Volunteers With Agility
Leading Volunteers With Agility
Mike Cottmeyer
 

Similar to Leading Without Seeing: managing distributed teams (20)

University of Newcastle Faculty of Science and IT Staff Development day
University of Newcastle Faculty of Science and IT Staff Development dayUniversity of Newcastle Faculty of Science and IT Staff Development day
University of Newcastle Faculty of Science and IT Staff Development day
 
Get to Green in 7 NOT-SO-Easy-Steps[2]
Get to Green in 7 NOT-SO-Easy-Steps[2]Get to Green in 7 NOT-SO-Easy-Steps[2]
Get to Green in 7 NOT-SO-Easy-Steps[2]
 
Pursuing the Elusive High Performance Team
Pursuing the Elusive High Performance TeamPursuing the Elusive High Performance Team
Pursuing the Elusive High Performance Team
 
Models for leadership uxpa 2016 6 3-16
Models for leadership uxpa 2016 6 3-16Models for leadership uxpa 2016 6 3-16
Models for leadership uxpa 2016 6 3-16
 
Transforming the quality of development conversations at scale
Transforming the quality of development conversations at scaleTransforming the quality of development conversations at scale
Transforming the quality of development conversations at scale
 
How to Get Started with Agile when You Don't Know Where to Start
How to Get Started with Agile when You Don't Know Where to StartHow to Get Started with Agile when You Don't Know Where to Start
How to Get Started with Agile when You Don't Know Where to Start
 
Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...
Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...
Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...
 
Lastconf2017 Synchronous communication is overrated!
Lastconf2017   Synchronous communication is overrated!Lastconf2017   Synchronous communication is overrated!
Lastconf2017 Synchronous communication is overrated!
 
How To Be A Secret (change) Agent
How To Be A Secret (change) AgentHow To Be A Secret (change) Agent
How To Be A Secret (change) Agent
 
KM 101
KM 101KM 101
KM 101
 
Building High Performing Teams
Building High Performing TeamsBuilding High Performing Teams
Building High Performing Teams
 
16 from 16: THE BEST BOOKS OF 2016 SUMMARISED
16 from 16: THE BEST BOOKS OF 2016 SUMMARISED16 from 16: THE BEST BOOKS OF 2016 SUMMARISED
16 from 16: THE BEST BOOKS OF 2016 SUMMARISED
 
Creating Strong and Passionate Communities of Practice
Creating Strong and Passionate Communities of PracticeCreating Strong and Passionate Communities of Practice
Creating Strong and Passionate Communities of Practice
 
How to be a secret change agent
How to be a secret change agentHow to be a secret change agent
How to be a secret change agent
 
Team work - How to achieve it
Team work - How to achieve itTeam work - How to achieve it
Team work - How to achieve it
 
Scrum, Personal Agility and Impact
Scrum, Personal Agility and ImpactScrum, Personal Agility and Impact
Scrum, Personal Agility and Impact
 
Teams Eat Ideas For Breakfast
Teams Eat Ideas For BreakfastTeams Eat Ideas For Breakfast
Teams Eat Ideas For Breakfast
 
Managing Hybrid Teams
Managing Hybrid TeamsManaging Hybrid Teams
Managing Hybrid Teams
 
Forming storming norming & preforming a team & management
Forming storming norming & preforming a team & managementForming storming norming & preforming a team & management
Forming storming norming & preforming a team & management
 
Leading Volunteers With Agility
Leading Volunteers With AgilityLeading Volunteers With Agility
Leading Volunteers With Agility
 

More from Shane Pearlman

WordPress in Higher Education
WordPress in Higher EducationWordPress in Higher Education
WordPress in Higher Education
Shane Pearlman
 
WordPress Product Pricing
WordPress Product PricingWordPress Product Pricing
WordPress Product Pricing
Shane Pearlman
 
Common Cents : WordPress Product Pricing
Common Cents : WordPress Product PricingCommon Cents : WordPress Product Pricing
Common Cents : WordPress Product Pricing
Shane Pearlman
 
Real Estate Investing In 10 Minutes
Real Estate Investing In 10 MinutesReal Estate Investing In 10 Minutes
Real Estate Investing In 10 Minutes
Shane Pearlman
 
The Freelance Primer: Your First Year as a Freelancer
The Freelance Primer: Your First Year as a FreelancerThe Freelance Primer: Your First Year as a Freelancer
The Freelance Primer: Your First Year as a Freelancer
Shane Pearlman
 
The Capitalist in the Co-Op: The Art & Science of the Premium WordPress Business
The Capitalist in the Co-Op: The Art & Science of the Premium WordPress BusinessThe Capitalist in the Co-Op: The Art & Science of the Premium WordPress Business
The Capitalist in the Co-Op: The Art & Science of the Premium WordPress Business
Shane Pearlman
 
Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...
Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...
Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...
Shane Pearlman
 
What Should I Charge?
What Should I Charge?What Should I Charge?
What Should I Charge?
Shane Pearlman
 
Freelancers are slutty, but so are you: Strategies for the successful managem...
Freelancers are slutty, but so are you: Strategies for the successful managem...Freelancers are slutty, but so are you: Strategies for the successful managem...
Freelancers are slutty, but so are you: Strategies for the successful managem...
Shane Pearlman
 

More from Shane Pearlman (9)

WordPress in Higher Education
WordPress in Higher EducationWordPress in Higher Education
WordPress in Higher Education
 
WordPress Product Pricing
WordPress Product PricingWordPress Product Pricing
WordPress Product Pricing
 
Common Cents : WordPress Product Pricing
Common Cents : WordPress Product PricingCommon Cents : WordPress Product Pricing
Common Cents : WordPress Product Pricing
 
Real Estate Investing In 10 Minutes
Real Estate Investing In 10 MinutesReal Estate Investing In 10 Minutes
Real Estate Investing In 10 Minutes
 
The Freelance Primer: Your First Year as a Freelancer
The Freelance Primer: Your First Year as a FreelancerThe Freelance Primer: Your First Year as a Freelancer
The Freelance Primer: Your First Year as a Freelancer
 
The Capitalist in the Co-Op: The Art & Science of the Premium WordPress Business
The Capitalist in the Co-Op: The Art & Science of the Premium WordPress BusinessThe Capitalist in the Co-Op: The Art & Science of the Premium WordPress Business
The Capitalist in the Co-Op: The Art & Science of the Premium WordPress Business
 
Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...
Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...
Landing a Big Fish: Key Strategies for the Acquisition of Large Brands and Fo...
 
What Should I Charge?
What Should I Charge?What Should I Charge?
What Should I Charge?
 
Freelancers are slutty, but so are you: Strategies for the successful managem...
Freelancers are slutty, but so are you: Strategies for the successful managem...Freelancers are slutty, but so are you: Strategies for the successful managem...
Freelancers are slutty, but so are you: Strategies for the successful managem...
 

Recently uploaded

Kirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper PresentationKirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip
 
Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
pavelborek
 
High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15
advik4387
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
concepsionchomo153
 
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Easy Earnings Through Refer and Earn Apps Without KYC.pptx
Easy Earnings Through Refer and Earn Apps Without KYC.pptxEasy Earnings Through Refer and Earn Apps Without KYC.pptx
Easy Earnings Through Refer and Earn Apps Without KYC.pptx
Fx Lotus
 
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing
➒➌➎➏➑➐➋➑➐➐  Satta Matka Dpboss Matka Guessing➒➌➎➏➑➐➋➑➐➐  Satta Matka Dpboss Matka Guessing
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
japanese language course in delhi near me
japanese language course in delhi near mejapanese language course in delhi near me
japanese language course in delhi near me
heyfairies7
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
Eternity Paralegal Services
 
➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
Arijit Dutta
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
Cambridge Product Management Network
 
Discover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling ServiceDiscover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling Service
obriengroupinc04
 
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fixKalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
satta Matta matka 143 Kalyan chart jodi 6366249026
 
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...
Niswey
 

Recently uploaded (20)

Kirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper PresentationKirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper Presentation
 
Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
 
High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15High-Quality IPTV Monthly Subscription for $15
High-Quality IPTV Monthly Subscription for $15
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
 
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka KALYAN MATKA |
 
Easy Earnings Through Refer and Earn Apps Without KYC.pptx
Easy Earnings Through Refer and Earn Apps Without KYC.pptxEasy Earnings Through Refer and Earn Apps Without KYC.pptx
Easy Earnings Through Refer and Earn Apps Without KYC.pptx
 
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing
➒➌➎➏➑➐➋➑➐➐  Satta Matka Dpboss Matka Guessing➒➌➎➏➑➐➋➑➐➐  Satta Matka Dpboss Matka Guessing
➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
japanese language course in delhi near me
japanese language course in delhi near mejapanese language course in delhi near me
japanese language course in delhi near me
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
 
➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐ Satta Matta Matka Dpboss Matka Guessing Kalyan panel Chart
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
2024.06 CPMN Cambridge - Beyond Now-Next-Later.pdf
 
Discover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling ServiceDiscover the Beauty and Functionality of The Expert Remodeling Service
Discover the Beauty and Functionality of The Expert Remodeling Service
 
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fixKalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
 
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...
 

Leading Without Seeing: managing distributed teams

  • 1. Managing a Distributed Team LEADING WITHOUT SEEING @justlikeair #remotemgt
  • 2. Hi, I’m Shane & I run a 100% DISTRIBUTED company.  
  • 3. (some people call them clients) ACOUPLE OF OUR FRIENDS www.shaneandpeter.com
  • 4. CHALLENGES FOR DISTRIBUTEDTEAMS •  Leadership •  Accountability •  Synchronicity •  Trust •  Culture •  Isolation •  Balance
  • 5. 1.  The Future of Teams 2.  Building the Right team 3.  Rhythm 4.  Relationships 5.  Communication & Technology 6.  Conclusion DISTRIBUTEDTEAMS REQUIRE AUNIQUEAPPROACH
  • 6. The Future ofTeams 1. THE FUTURE OFTEAMS
  • 7. A team of people using technology to work on the same stuff from different places. DISTRIBUTED TEAM
  • 8. Team Structures Co-located Co-located part time Remote offices Distributed w/ overlapping hours Distributed w/ different hours Increasing Distribution
  • 9. 50-FOOT RULE Teams on separate floors (more than 50 feet apart) actually talk less than a distributed team. Distance Probability of collaboration Same corridor……………………………………. 10.3% Same floor………………………………………... 1.9% Different floor……………………………………... 0.3% Different building………………………………….. 0.4% Study by Bell Labs & University of Arizona 1988
  • 10. ADVANTAGES •  Talent •  Productivity •  Diversity •  Minimal infrastructure •  Cost savings •  Ecological •  Work - life balance •  Individual control
  • 11. •  The future of work •  Highly productive •  Major benefits •  Significant challenges •  Calling all leaders FUTURE OFTEAMS REVIEW
  • 13. THE RIGHT PEOPLE •  Talented •  Happy •  Helpful •  Curious •  Accountable
  • 14. TALENTED 1)  Normal interviews often don’t work 2)  Remote interviews certainly don’t 3)  Try before you buy 4) Hire slowly and fire quickly
  • 15. PERSONALITYMATTERS MORETHANTALENT When it comes to Distributed Teams:
  • 20. get multiple contracts Not everyone is going to be the perfect fit * In 2010, we tried 43 contractors of which 15 have multiple contracts (good year) 1 OUT OF 3*
  • 21. •  Failures are inevitable, plan for them •  Try before you buy •  Figure out YOUR culture •  S&P’s: Happy, Helpful, Curious, •  Accountable THE RIGHT TEAM REVIEW
  • 22. Can anyone succeed as a valuable member of distributed team with the right training and support? Do people have specific predispositions that make them more likely to succeed? CHALLENGEBreak  into  groups  and  discuss  the  following  ques6on:  
  • 23. 3. THE RHYTHM: OFFER CONSISTENCY
  • 24. I can predict the long-term outcome of your success if you show me your daily habits. John Maxwell “
  • 25. How do I win?If your team can’t answer this right off the bat, stop what you are doing. You are about to loose a lot more money.
  • 26. •  What’s next? •  Why, who, how and when •  Why more Is less AREYOU MANAGINGTHE QUEUE?
  • 27. •  What did you do last? •  What will you do next? •  What is in your way? •  Do you need a meeting? We  call  it  a  “Scrum”   THE REGULAR STANDUP: SCRUM
  • 28. Everything has an Just because you asked for help or for someone else to collaborate does not relinquish accountability. It is yours until it is done. OWNER
  • 29. Clear Feedback is Not Optional The only true measure of feedback quality: WTFs / Minute Adapted froman OSNews.com comic
  • 30. MEASURE PERFOMANCE NOT HOURS We should focus on what people get done, not how many hours or days worked. Just as we don't have a nine-to-five day policy, we don't need a vacation policy. From the Netflix “Reference Guide on our Freedom & Responsibility Culture” “
  • 31. Flex time is contingent on availability within communication patterns.
  • 32. OPEN DOOR OFFICE HOURS It’s your call, just be available OR
  • 33. Help your team with scheduling. Even our PMs need this. It’s not out of sight if it’s in your calendar!
  • 34. Every time I break rhythm MYTEAM LOSES DAYS.
  • 35. Rhythm Review •  Create regular habits •  Make sure everyone knows how to win •  Manage the queue artfully •  Run a regular standup meeting •  Everything has an owner •  Provide clear and explicit feedback •  Figure out a consistent communication pattern •  Measure performance not time •  Help people with their time management •  Respect personal load and priorities
  • 36. A couple times a year, one of our highest performers will simply vanish mid-sprint. No explanations, no warnings, no call-backs. 98% of the time we can count of him, but those time he disappears are painful. The cause is burnout. How do you monitor your distributed team’s mental health? How is it different with a remote worker? CHALLENGEBreak  into  groups  and  discuss  the  following  ques6on:  
  • 37. 4. RELATIONSHIPS INTHEVOID Hello?   Anyone  there?  
  • 39. BEARTFULLY It is the natural state of things to be disconnected from a distance. It takes additional effort to create camaraderie through commonality. INTRUSIVE
  • 40. D   I   S  C   Outgoing   Reserved   Task   People   Dominant   Driving   Do’er   Inspiring   InteracDve   InteresDng   SupporDve   Stable   SensiDve   ConscienDous   Competent   Careful  
  • 41. SocialHR does it when hiring, shouldn’t you?
  • 42. Online“Water Cooler”: life.shaneandpeter.com Dear  Bullies,  You  made  me  cry   Painted  Pelicans  on  My  SurKoard   Ladybug  Family  on  Halloween   New  Floors!!   Brandon  &  Alaire’s  Puppy   Serenity  Walks  on  Her  Own!   Dan   Peter   Brandon   Shane   Reid   Shane  
  • 44. COMINGTOGETHER Meeting people builds trust S&P Trip: Panama 2010
  • 45. HIT SOME HOME RUNS Motivation & trust comes from hitting home runs. You pitch to hit their bat. ©  Ed  Yourdon  via  flickr  
  • 46. WAIT FOR ME! It is incredibly easy to become disconnected. As a leader, you might want to pause and see if anyone is following you. Ask your team “How can I be a better manager”? I’m your leader!
  • 47. 6TH SENSE Working with people you can’t see is like surfing in the dark.
  • 48. Relationship Review •  Be open, honest and nosy •  Pay attention to personality •  Hit home runs •  Engage using social media •  Create online social spaces •  Check out Co-Working •  You can’t replace face to face •  Intuition & self reflection
  • 49. CHALLENGE What are good ways to reward remote workers? I want to give a small reward to my developer for accomplishing a goal, such as taking them to lunch. However, we are a remote team, so I cannot take them to lunch. Yet, it seems like just sending them a gift card or something doesn't convey the same sense of gratitude. In other words, it isn't about the money...it's the thought that counts. ” “ Question from Quora: http://b.qr.ae/eWqvEg Break  into  groups  and  discuss  the  following  ques6on:  
  • 51. THE PROBLEMS FOR WHICH WE USE TOOLS •  Communication •  Community •  Meetings •  Track Work / Accountability •  Knowledge Tracking •  Source Control •  Collaboration
  • 54. Avdi Grimm, Wide Teams The more universally captured, visible, and searchable communication mediums you use, the better. “
  • 55. Your systems should fit into a user’s habitual workflow. The less they have to change, the higher the rate of adoption. WORK COMFORTABLY
  • 56. Adium One Duck to rule them all WORK COMFORTABLY
  • 57. Email   RSS   Web   API   Mobile   Get your tasks & comments in any way you like WORK COMFORTABLY
  • 59. Group Meetings •  Conference call : iPhone & freeconferencecall.com •  Conference suites : Go to Meeting, Adobe Connect •  Group chat : Campfire / ICQ / Skype GROUP MEETINGS
  • 60. Getting an idea across •  Files & screen shots : CloudApp •  Doodles and notes : Skitch •  Screen-casts and audio : Jing •  Screen sharing : Team Viewer, Skype, iChat, join.me •  Code : Jsfiddle, Pastebin Group MeetingsGETTING THE IDEAACROSS
  • 61. EMAIL:TOOL OF LAST RESORT •  Not transparent •  Not accountable
  • 62. ASSET MANAGEMENT What happens when you can’t get a hold of a file from a key person?
  • 63. BAD Source   GOOD You   Team   Team   Team   You   Team   Team   Team   Team  
  • 64. Control the Source •  Dropbox •  SVN / GIT •  Shared drives •  Google Docs, Open Office •  Documentation (Wikis) CONTROLTHE SOURCE
  • 65. Try things •  Be agile with your systems •  Have reviews and elicit feedback from your whole team. •  Ask people: “What do you know about our team & tools that I don’t see?” Synchronize your watchesControl the SourceTRYTHINGS
  • 67. •  Be agile with your systems •  Synchronous vs asynchronous •  Work comfortably •  Email is the last option •  Control the source •  Collaboration is easy with the right tools •  Review for feedback Technology Review
  • 69. If you ask most people, they love the idea of working from home, and would gladly leave your company for the opportunity. This is not a fad
  • 70. Be On Scope, Budget & Time No matter where you work from
  • 71. Find the Right PeopleTo accomplish your goals while having a great time!
  • 72. Set them up to winProvide the information, support and consistency they will need to succeed fabulously.
  • 73. Bring people togetherThe art of management is in transforming a group into a team.
  • 74. Use the toolsand find the ones you are missing.
  • 75. And in the famous words of Bobby McFerrin Don’t Worry, Be Happy