ANTON GRANT
Phoenix, AZ 85015
602-875-3113 Antongrant425@yahoo.com
Experienced Trainer
SUMMARY
 Experienced working with a management team
 Trained existing associates and supervisors on properly picking, securing and staging delivery orders
 10+ years of experience in building highly efficient teams to meet all company goals, while also
possessing the proven ability to effect change,identify opportunities, research solutions, request
resources,sustain results, and share learnings
 Ability to multi-task, take direction, work efficiently in a fast-paced environment while utilizing time
management with strong communication and people skills
 Forklift licensed and experience.
EDUCATION ANDCERTIFICATION
Associate of Applied Science in General Business – Phoenix College – Phoenix, Arizona 2017
 Lift Truck License
 Sit-Down Forklift
 Reach Truck
 Order Picker
 Electric Pallet Jack
 Pacer Unit
 Lift Truck License through Home Depot
 National Retail Federation Customer Service Certification
 American Hotel and Lodging Educational Institute START Certification
 American Heart Association HeartSaver CPR Certification, First Aid, et.al
EXPERIENCE
Rent A Center – Phoenix, Arizona – 2016 thru 2017
Sales Assistant Manager
 Responsible for BOR and Revenue growth/maintenance
 Greet and assist customers on the sales floor
 Obtain new rental orders on the sales floor and over the phone
 Complete new rental agreements as required
 Prospect for new business by telemarketing and distributing print materials
 Keep coworkers informed of promotions and product
 Assisted Store Manager with training and managing all coworkers
 Assign coworkers to specific duties and assist with work schedule assignments
 Assisted in managing daily operations when necessary
 Kept showroom clean and organized, including vacuuming, dusting, and handling household cleaning
materials
 Assisted in maintaining accurate records of customer account activity, to include current and past due
accounts
 Proceed as needed in reviewing past due accounts and communicate in – person and via phone with to
promote timely payments
 Gave assistance to coworker with loading/ unloading truck, or other vehicle, per policy to safely protect
coworkers and merchandise
 Responsible as needed in delivering merchandise in company provided vehicle to customer homes, as
well as retrieving merchandise from customer homes
 In charge performing inventory audit twice a week to maintain accurate product accountability
AirServ – Phoenix, Arizona – 2016
Passenger Assistant Supervisor
 Responsible for supervising 15-30 employees on a daily basis including a dispatcher and 4 coordinators
 Provided great customer care to over one hundred thousand passengers per week
 Ensured that flight itineraries were met in a timely fashion and customer satisfaction was maintained
 Interacted with TSA & Southwest supervisors and upper management to achieve all contractual
obligations in a professional manner
 Capable of utilizing word and excel to properly read flight boards and dispatch PA’s accordingly to their
assigned concourses and gates
 Professionally and responsibly followed all safety protocol and procedures while maintaining a positive
work environment
Home Depot – Phoenix, Arizona – 2015 thru 2016
Order Fulfillment Associate/Delivery Driver
 Drive vehicles with capacities under three tons to transport materials to and from specified destinations,
such as,residences and offices
 Verify the contents of inventory loads against shipping papers
 Load and unload trucks and vans
 Confer and correspond with establishment representatives to rectify problems, such as damages, shortages
and nonconformance to specifications, such if the delivery is a thresh hold, can it be left unattended, and
would there be any product being returned
 Prepare documents,such as work orders, bills of lading and shipping orders, to route materials.
 Examine shipment contents and compare with records such as manifests, invoices and orders to verify
accuracy.
 Contact carrier representatives to make arrangements and to issue instructions for shipping and delivery
of materials
 Assisted customers with all inquiries and pulled, tagged and staged orders for deliveries while
occasionally stocking shelves.
 Prepared, deliveries and pickups requiring verification of orders while utilizing first phone to maintain
customer satisfaction and accuracy
 Delivered products/merchandise to customers while verifying ordered merchandise and performing final
delivery procedure guidelines.
 Worked with Word and Excel to track drivers, ensure that product is being shipped on the proper truck,
accurately picked product in the system and closed orders out within the allotted time frame to meet all
deadlines
 Performed shipping and receiving duties, created transfers within the system, located product to be
retained from other stores to fulfil orders,
 Processed inventory and received shipments, ensured that labels were not broken on trucks and verified
shipping codes
United States Census Bureau – Phoenix, Arizona – 2015
Supervisor
 Supervised team of 10-15 enumerators who interviewed residents
 Communicated with regional supervisors daily, providing status updates while maintaining contact with
team, answering questions and providing guidance to solve problems.
 Approved and submitted time sheets for payroll and ensured compliance with all Privacy Act Policy
requirements.
Family Dollar Store – Phoenix, Arizona – 2013
Assistant Manager Trainee
Facilitated, monitored and reviewed daily store functions including financial transactions.
 Managed five to seven team members to maintain a positive and constructive work environment
 Ensured proper opening and closing procedures were maintained while focusing on security
Pizza Studio – Phoenix, Arizona – 2014
CrewMember
 Prepared orders,food preparation and provided customer assistance while handling all monetary
transactions.
 Handled closing procedures at the end of the night shift while stocking supplies as needed while
maintaining a clean and safe work environment
Burger King – Phoenix, Arizona – 2013 thru 2014
CrewMember
 Cooked ordered foods, cashiered,provided exceptional customer service and served meals.
 Stocked supplies, ensured proper equipment safety guidelines and maintained kitchen sanitation while
ensuring proper health code standards
East Valley Consulting – Scottsdale, Arizona – 2013
Consultant
 Met with client’s daily, introducing products to meet acquisition and retention standards
5Linx Network Marketing – Chicago, Illinois – 2012 thru 2013
Executive Trainee
 Built solid professional relationships with individuals and business owners
 Overseen and maintained personal and team financial reports
 Held public speeches about different money saving opportunities
Fresh Food Management – Chicago, Illinois – 2011 thru 2012
Supervisor
 Accurately completed and monitored retail inventory and financial transactions.
 Managed customer service inquiries/issues while supervising 3-5 team members
 Ensured that all customer orders were processed and delivered in a timely fashion to maintain customer
satisfaction

Grant, Anton 2016 Resume completely updated

  • 1.
    ANTON GRANT Phoenix, AZ85015 602-875-3113 Antongrant425@yahoo.com Experienced Trainer SUMMARY  Experienced working with a management team  Trained existing associates and supervisors on properly picking, securing and staging delivery orders  10+ years of experience in building highly efficient teams to meet all company goals, while also possessing the proven ability to effect change,identify opportunities, research solutions, request resources,sustain results, and share learnings  Ability to multi-task, take direction, work efficiently in a fast-paced environment while utilizing time management with strong communication and people skills  Forklift licensed and experience. EDUCATION ANDCERTIFICATION Associate of Applied Science in General Business – Phoenix College – Phoenix, Arizona 2017  Lift Truck License  Sit-Down Forklift  Reach Truck  Order Picker  Electric Pallet Jack  Pacer Unit  Lift Truck License through Home Depot  National Retail Federation Customer Service Certification  American Hotel and Lodging Educational Institute START Certification  American Heart Association HeartSaver CPR Certification, First Aid, et.al EXPERIENCE Rent A Center – Phoenix, Arizona – 2016 thru 2017 Sales Assistant Manager  Responsible for BOR and Revenue growth/maintenance  Greet and assist customers on the sales floor  Obtain new rental orders on the sales floor and over the phone  Complete new rental agreements as required  Prospect for new business by telemarketing and distributing print materials  Keep coworkers informed of promotions and product  Assisted Store Manager with training and managing all coworkers  Assign coworkers to specific duties and assist with work schedule assignments  Assisted in managing daily operations when necessary  Kept showroom clean and organized, including vacuuming, dusting, and handling household cleaning materials  Assisted in maintaining accurate records of customer account activity, to include current and past due accounts  Proceed as needed in reviewing past due accounts and communicate in – person and via phone with to promote timely payments  Gave assistance to coworker with loading/ unloading truck, or other vehicle, per policy to safely protect coworkers and merchandise  Responsible as needed in delivering merchandise in company provided vehicle to customer homes, as well as retrieving merchandise from customer homes  In charge performing inventory audit twice a week to maintain accurate product accountability
  • 2.
    AirServ – Phoenix,Arizona – 2016 Passenger Assistant Supervisor  Responsible for supervising 15-30 employees on a daily basis including a dispatcher and 4 coordinators  Provided great customer care to over one hundred thousand passengers per week  Ensured that flight itineraries were met in a timely fashion and customer satisfaction was maintained  Interacted with TSA & Southwest supervisors and upper management to achieve all contractual obligations in a professional manner  Capable of utilizing word and excel to properly read flight boards and dispatch PA’s accordingly to their assigned concourses and gates  Professionally and responsibly followed all safety protocol and procedures while maintaining a positive work environment Home Depot – Phoenix, Arizona – 2015 thru 2016 Order Fulfillment Associate/Delivery Driver  Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as,residences and offices  Verify the contents of inventory loads against shipping papers  Load and unload trucks and vans  Confer and correspond with establishment representatives to rectify problems, such as damages, shortages and nonconformance to specifications, such if the delivery is a thresh hold, can it be left unattended, and would there be any product being returned  Prepare documents,such as work orders, bills of lading and shipping orders, to route materials.  Examine shipment contents and compare with records such as manifests, invoices and orders to verify accuracy.  Contact carrier representatives to make arrangements and to issue instructions for shipping and delivery of materials  Assisted customers with all inquiries and pulled, tagged and staged orders for deliveries while occasionally stocking shelves.  Prepared, deliveries and pickups requiring verification of orders while utilizing first phone to maintain customer satisfaction and accuracy  Delivered products/merchandise to customers while verifying ordered merchandise and performing final delivery procedure guidelines.  Worked with Word and Excel to track drivers, ensure that product is being shipped on the proper truck, accurately picked product in the system and closed orders out within the allotted time frame to meet all deadlines  Performed shipping and receiving duties, created transfers within the system, located product to be retained from other stores to fulfil orders,  Processed inventory and received shipments, ensured that labels were not broken on trucks and verified shipping codes United States Census Bureau – Phoenix, Arizona – 2015 Supervisor  Supervised team of 10-15 enumerators who interviewed residents  Communicated with regional supervisors daily, providing status updates while maintaining contact with team, answering questions and providing guidance to solve problems.  Approved and submitted time sheets for payroll and ensured compliance with all Privacy Act Policy requirements.
  • 3.
    Family Dollar Store– Phoenix, Arizona – 2013 Assistant Manager Trainee Facilitated, monitored and reviewed daily store functions including financial transactions.  Managed five to seven team members to maintain a positive and constructive work environment  Ensured proper opening and closing procedures were maintained while focusing on security Pizza Studio – Phoenix, Arizona – 2014 CrewMember  Prepared orders,food preparation and provided customer assistance while handling all monetary transactions.  Handled closing procedures at the end of the night shift while stocking supplies as needed while maintaining a clean and safe work environment Burger King – Phoenix, Arizona – 2013 thru 2014 CrewMember  Cooked ordered foods, cashiered,provided exceptional customer service and served meals.  Stocked supplies, ensured proper equipment safety guidelines and maintained kitchen sanitation while ensuring proper health code standards East Valley Consulting – Scottsdale, Arizona – 2013 Consultant  Met with client’s daily, introducing products to meet acquisition and retention standards 5Linx Network Marketing – Chicago, Illinois – 2012 thru 2013 Executive Trainee  Built solid professional relationships with individuals and business owners  Overseen and maintained personal and team financial reports  Held public speeches about different money saving opportunities Fresh Food Management – Chicago, Illinois – 2011 thru 2012 Supervisor  Accurately completed and monitored retail inventory and financial transactions.  Managed customer service inquiries/issues while supervising 3-5 team members  Ensured that all customer orders were processed and delivered in a timely fashion to maintain customer satisfaction