Daniel W. Moore seeks an IT position utilizing his associate's degree in computer science and bachelor's degree from Old Dominion University. He has over 15 years of experience in various technical roles including technical support, hardware sales, IT technician, and security. Moore also has competency in programming, networking, and graphic design software.

1. Daniel W. Moore
328 Green St.
Portsmouth, VA 23704
Mobile :( 757)751-7638
Email: dmoor009@odu.edu
Objective: To obtain a position as an IT Professional that will allow to utilize my associate’s degree in
computer science and enable me to gain more experience.
Education:
Old Dominion University Norfolk, VA
Bachelor of Science August, 2016
Major: Computer Science Minor: Physics
Tidewater Community College Portsmouth, VA
Associate of Science May, 2014
Major: Computer Science
GPA: 3.5
Related Courses: Object Oriented Programming with C++, Object Oriented Programming with Java SE7,
Graphics Design in Adobe CS6
Professional Experience:
Technical Support Agent
Liberty Tax Technical Support Division December 2014- Present
• Support all US and Canada Liberty Tax offices via remote assistance sessions
• Troubleshoot network connectivity and configuration issues
• Install and support Liberty Tax Proprietary Software
• Perform data backups and migrations
• Change office configuration types
Mobil DJ/Event Consultant
Dr. DJ Entertainment May 2008- Present
• Responsible for marketing services and developing new clients.
• Conduct meetings with clients to assist them in event planning and coordination
• Install and maintain computer based Audio/Visual equipment in support of a variety of events
Hardware Sales Associate
The Home Depot March 2012- August 2013
• Continually sought out by customers to assist in obtaining the proper tools and materials to complete a
wide range of projects.
• Assisted in the design and construction of store displays.
• Supervised large-scale in-store construction projects to include the renovation of the employee break
room and numerous other store spaces.
Alignment/ IT Technician
Mike Duman Used Car Supercenter July 2010- August 2011
• Troubleshot and repaired the office PC's and other Network devices.

2. • Maintained Network connectivity throughout the dealership.
• Responsible for the installation and configuration of network computers, printers, scanners, and other
devices.
• Performed routine maintenance of engine components
• Troubleshot, repaired, and replaced faulty engine components
• Troubleshot, repaired, and replaced faulty vehicle steering and suspension components
Millworks Installer for Home Depot At-Home Services
Mish Inc. January 2007- July 2010
• Installed residential entry and interior doors sold by The Home Depot At-home Services
• Resolved warranty and installation issues from other millworks installers
• Constructed Custom Carpentry- Decorative interior and Exterior trim
• Fabricated Custom-bent of metal sheathing for windows, doors, and facial boards
Duty Supervisor
Citywide Protection Services July, 2003 – September 2004
• Managed duty rotation roster
• Interviewed, hired, and trained new Security officers
• Conducted regular officer safety checks
• Provided armed security services and enforced all Virginia state laws on client's properties
Military Experience:
US Navy: December 1999- July 2001
Boatswains Mate Seaman:
Qualifications Completed:
• Helmsman
• Small Boat Coxswain
• Basic Damage Control and First Aid
• Fire Watch
• Rigger for Special Sea and Anchor Detail
Technical Competencies:
Proficient:
• Microsoft Office Suite and Apache Open Office
• Network administration and configuration of peripheral devices
• Object Oriented Application Development in C++ and Java SE7
Intermediate:
• Graphic Design in Adobe Illustrator and Photoshop Version 6
• Linux Command Line navigation and operation
Campus Involvement:
• Member of Society of Physics Students at Old Dominion University

3. • Member of Phi Theta Kappa – National Junior College Honor Society at Tidewater Community College