Nikki Stacy has over 25 years of experience in office administration and clerical roles. She has held positions as a typist, secretary, and office manager. Her responsibilities have included typing, filing, answering phones, managing supplies, overseeing facilities, and assisting clients. She has strong computer skills and experience training and managing employees. Stacy aims to take over a computer company upon the owner's retirement, having worked closely with him for many years without direct supervision.

1. N I K K I S T A C Y
11705 Walnut Creek Pike Ashville, Ohio 7409838709 nstacy8383@gmail.com
W O R K E X P E R I E N C E
COMPUTER CREDIT CORPORATION, COLUMBUS, OH
Typist, Mar 1991 – Dec 2015
Check completed work for spelling, grammar, punctuation, and format.
Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands
or sending faxes.
Gather, register, and arrange the material to be typed, following instructions.
Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice
recordings, dictation or previous versions, using a computer, word processor, or typewriter.
File and store completed documents on computer hard drive or disk, and/or maintain a computer filing
system to store, retrieve, update and delete documents.
Print and makes copies of work.
Keep records of work performed.
Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.
Collate pages of reports and other documents prepared.
Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as
required.
Reformat documents, moving paragraphs and/or columns.
Search for specific sets of stored, typed characters in order to make changes.
Adjust settings for format, page layout, line spacing, and other style requirements.
Address envelopes or prepare envelope labels, using typewriter or computer.
Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and
loading blank tapes, cards, or disks into equipment.
Verify accuracy of billing data and revise any errors.
Use data entry devices, such as optical scanners, to input data into computers for revision or editing.
Operate typing, adding, calculating, or billing machines.
Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services
rendered.
Keep records of invoices and support documents.
Resolve discrepancies in accounting records.
Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or
computers.
Contact customers to obtain or relay account information.
Answer mail or telephone inquiries regarding rates, routing, or procedures.
Update manuals when rates, rules, or regulations are amended.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and
personal computers.

2. Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a
computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or
explain information, take orders, and address complaints.
Add new material to file records or create new records as necessary.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Gather materials to be filed from departments or employees.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Sort or classify information according to guidelines, such as content, purpose, user criteria, or
chronological, alphabetical, or numerical order.
Compute, record, and proofread data and other information, such as records or reports.
Find and retrieve information from files in response to requests from authorized users.
Scan or read incoming materials to determine how and where they should be classified or filed.
Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to
classification and identification information.
Modify or improve filing systems or implement new filing systems.
Secretary, Mar 1994 – Dec 2015
Acquire, distribute and store supplies.
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
Office Manager, Jul 1995 – Dec 2015
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking
messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to
specific destinations.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or
operating calculators or computers to work with pay records, invoices, balance sheets, or other
documents.
File and maintain records.
Provide information about establishment, such as location of departments or offices, employees within the
organization, or services provided.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Receive payment and record receipts for services.
Schedule appointments and maintain and update appointment calendars.
Analyze data to determine answers to questions from customers or members of the public.
Keep a current record of staff members' whereabouts and availability.

3. E D U C A T I O N
TEAYS VALLEY HIGH SCHOOL, ASHVILLE, OH
High School Diploma
EASTLAND VOCATIONAL SCHOOL, COLUMBUS, OH
Computer ProgrammingAug 1988-May 1990
A D D I T I O N A L S K I L L S
Worked directly under owner who was in line to retire and was to take over company upon his retirement.
Handled every aspect of owners personal and business life.Worked diligently with no supervision with
owner, trained and managed employees and answered all client questions.