Baljeet Hiren Shah is a Human Resource Manager with over 14 years of experience in areas such as recruitment, performance management, compensation, payroll, benefits administration, training and development. She currently works for Larsen & Toubro Limited in Hazira, Surat, Gujarat, where her responsibilities include manpower planning, recruitment, performance management, training, employee engagement, and ensuring compliance with policies. She has expertise in HR systems like SAP HCM and has received training in areas such as interpersonal skills, quality tools, and Six Sigma.

1. Curriculum vita
Mrs. Baljeet Hiren Shah
901, Rivera Tower No-4, Near Lalji Nagar, Surat-395009, State: Gujarat. Country: India
Tel:00 91 261 6594440(R), 00 91 9879383190(M), Email: baljeet_h_shah@yahoo.com
Profile Summary
Human Resource Manager with over 14 years of comprehensive human resource
experience including recruitment and selection, performance management, compensation
management, payroll and benefit administration, SAP-R/3 – HCM (OM, PA, TEM, TA,
PMS), training and development. Proven experience in collaborating with senior
management to conduct Human Resource planning in order to support and further
organizational goals. Possess knowledge of human resource in sectors including union
and non-union environments. Demonstrated experience initiating cost containment
strategies resulting in significant savings.
Expertise in
♦ Recruitment & Selection ♦ Training and Development ♦ Performance Management
♦ Orientation and On-boarding ♦ Payroll & Benefits ♦ Human Resource Information
Systems (SAP - HCM – OM, PA, TA, PMS modules) ♦ Employee Engagement
♦ Event Management
♦ Workplace Management System ♦ Kaizen-Manthan ♦ Total Preventive Maintenance
♦ Process Improvement Projects / Small Group Activity ♦ Voice of User Sessions
Work Experience
April, 2006 to till date working in Larsen & Toubro Limited, Hazira, Surat, Gujarat
Work Experience as Manager in Human Resource & Total Quality Management
Key Result Areas:
♦ To carry out Manpower budget exercise in consultation with Unit Head.
♦ End-to-end recruitment for budgeted positions and tracking of recruitment process.
♦ Responsible for Performance Management system and reward distribution.
♦ Align HR Strategies with business objectives.
♦ Develop competencies of people based on current and future requirements of business.
♦ Position Clarification exercise for Managers and above.
♦ Payroll and benefits administration.

2. ♦ Carrying out Employee Training Need Identification and ensure training to
employees.
♦ Conducting LTSSHF Specific Technical and Comprehensive Development Program.
♦ Training feedback analysis and to carry out periodic assessment of training
effectiveness in coordination with concern HOD and maintain records.
♦ Responsible for Conducting Employee engagement survey and implementing the
action plan based on the survey.
♦ Conducting various employee engagement initiatives.
♦ Employee Connect - To build a network between HR and employees. Giving
platform to employees for expressing and sharing views, problems, suggestions with
HR.
♦ Conducting Team Building Workshop.
♦ Monthly Communication Meeting - Purpose is to provide useful information to the
employees.
♦ Ensuring compliance of SOPs and company policies.
♦ Administer joining and smooth on-boarding of new employees.
♦ Appraisals of new joinees and trainees for confirmation.
♦ Preparation of Service & Relieving certificates. Preparation of Separation data,
♦ Conducting Exit Interviews and analysis the same for Retention strategy.
♦ Legal action against abandoned employees.
♦ Session on Protection of Women’s Right at Workplace and Gender Sensitization
♦ Maintaining relationship with School at Surat and Assisting employees for children’s
school admission
♦ Responsible for CSR intiative. Visiting various schools and NGOs for CSR
activities.
♦ Editor of L&T in house magazine
Professional Training Attended
♦ Attended SAP-HCM-Functional Training at Larsen & Toubro Ltd (Powai).
♦ SAP implemented in HR as Core Team member one full life cycle End to End process.
♦ Trainer for ‘Interpersonal Skills & Personal Effectiveness’.
♦ Work Place Management System Certified Auditor from QCFI.

3. ♦ Quality Tools: Attended training Programme imparted by Qimpro Consultants.
♦ Certified ISO 9001:2015 Auditor.
♦ SIX SIGMA:- Completed & Qualified Six sigma Green belt Programme of 7 days
certified by Qimpro Consultants on Six Sigma.
Achievements
♦ Won Trophy for SAP-HCM-Champions User.
♦ Secured excellent score twice in 360 degree Multi Rating Feedback.
♦ Team Member in IQRS (International Quality Rating System) for HR section.
♦ Committee Member of Protection of Women’s Right at Workplace.
♦ Council Member of Organizational Excellence Committee.
Organizational Excellence & Total Quality Management
An integrative philosophy of management for continually improving the quality of
products and processes.
♦ Workplace Management System- Conducting various internal and external audits for
WMS, e-WMS Module. Based on 5s concept.
♦ Kaizen-Manthan – System to generate and implement ideas to improve. Best Kaizens
are presented at National Level.
♦ Total Preventive Maintenance - Conducting various internal and external audits for
TPM following CLIT concept.
♦ Process Improvement Projects / Small Group Activity - A continual improvement
process and evaluation & recognition of employees. Using basic 7-QC tools.
♦ Participating in External forums like QCFI, Kaizen Conference etc. Achieved many
National Awards.
♦ Worked on “Six Sigma Project “To increase near miss reporting and implement an
effective system to improve safety performance” as Six sigma Green belt.
♦ Voice of User Sessions - initiative which deals with removing irritant from the process
to make it flow less by bringing service providers & users at same platform.
♦ Organizing & Imparting training in WMS, TPM, Quality tools to staff and workers.
Previous Experiences
Feb, 2004 TO Dec 2004 Essar Limited, Hazira, Surat, Gujarat
♦ Prepare Job Description in consultation with HODs.
♦ Recruitment for budgeted positions and tracking of recruitment
♦ Salary & Wage Administration.
♦ To carry out Training for employees in consultation with concerned department
heads.
♦ Prepare training calendar for identified and approved training.

4. ♦ Organize and administer training programs.
Oct, 2003 to Jan, 2004 Growth Avenues, Surat
♦ Joining formalities and filling up various PF, Gratuity, EPS forms etc.
♦ Verification of Education & Service Certificates.
♦ Salary & Wage Administration.
♦ Various MIS reports to the Management.
Nov, 2002 to Aug, 2003 Lumiere Business Solutions., Mumbai
Consultant of Hindustan Uniliver Limited., Mumbai.
♦ Filling up Joining Dockets. Verification of Education & Service Certificates.
♦ Handling Salary & Wage Administration.
♦ Managing data of all employees in system
♦ Indentifying Employee Training Need and coordinating with employees for
training
Jan, 2001 to Oct, 2002 Speedage Express Cargo Service, Nagpur & Mumbai
♦ Joining formalities and filling up various PF, Gratuity, EPS forms etc.
♦ Salary & Wage Administration.
♦ Indentifying Employee Training Need and coordinating with employees for
training
♦ Assist in payroll related activities.
Aug’ 2000 to Jan, 2001 Rajaram Steel Industries Pvt. Ltd Nagpur
♦ Joining and on-boarding of new employees
♦ Handling attendance & leave system.
♦ Salary & Wage Administration
♦ Preparing MIS Reports.
Summer Training
♦ Report on Manpower Planning & HRD of Swaraj Tractors, Chandigarh.
♦ Analysis and Interpretation of Financial Statements of Hindustan Lever Ltd,
Nagpur.
Skills
♦ Interpersonal ♦ Planning ♦ Decision Making ♦ Communication
Software Skills
♦ MS Office ♦ SAP R/3
Educational Qualification

5. ♦ Master's Degree in Business Administration (MBA) specializing in Personnel
Management and Finance from Nagpur University in 2000 with 1st
division.
♦ Bachelor Degree in Commerce from Nagpur University in 1998 with 1st
division.
♦ Higher Secondary Education from Maharashtra State Board in 1995 with 2nd
division.
♦ Secondary Education from Central Board of Secondary Education in 1993 with
2nd
division.
Extra Curricular Activities
♦ Winner of Ms. Manager Contest in MBA.
♦ Senior State Handball Championship-Gold Medalist.
♦ Successfully participated in Rock-Climbing & Parasailing Course conducted
by
National Adventure Foundation, Nagpur and Rajasthan Chapter.
♦ Participate in dance and drama competition at college level as well as in annual
functions of L & T.
♦ Participating in CSR activities, visiting various schools and NGOs
Personal Details
Date of Birth : 23rd April 1976
Passport : Holding valid Indian passport
Nationality : Indian
Languages Known : English, Hindi, Punjabi, and Gujarati
Countries Visited : Oman, Thailand, Malaysia & Singapore
Date:
Place:

6. Baljeet Hiren Shah

7. Baljeet Hiren Shah