This document provides biographical and professional details about an individual seeking a customer service position. It summarizes their qualifications including a diploma in administration from Exeter College in the UK from 1974-1976. Their objective is to work in a customer service role where they can apply over 20 years of experience in distribution and customer service management. Their skills and achievements include designing and managing distribution cycles, extensive experience working with publishers and distributors, and receiving awards for reducing costs and increasing sales. Their most recent role was as a distribution manager for a newspaper in western province.