Walid el Sayed Mohamed el Sayed is a senior sales executive at Bavarian Auto Group BMW and Mini Cooper with over 10 years of experience in sales and hospitality. He has a degree from the Institute of tourism and hotels and is fluent in Arabic and proficient in English. His responsibilities include analyzing the sales area, updating marketing materials, coordinating appointments, conducting customer needs analyses, presenting vehicles, negotiating deals, and maintaining customer relationships. His objective is to learn and develop in a multinational organization by utilizing his potential and flexibility.

1. Walid el Sayed Mohamed el Sayed
Senior sales Executive
5, Street El hag Badawy Deswky Saket Meky Giza
T: +2010-61010510 - +2010-10102079 -+2010-97777967
E : Walid.Elsayed@bmw-eg.com / Walid55_24@hotmail.com
Walid.elsayed939@gmail.com
PERSONAL SUMMARY
Starting my career life early, while still pursuing my undergraduate degree, has given me the opportunity to gain
valuable knowledge that I am still multiplying on. Over my years of experience, I have been given successful
opportunities to work on Hospitality and Sales projects,
CAREER OBJECTIVE
I am seeking a job in a multinational organization in which I could mainly learn, develop & gain experience
due to my potential, previous work experience and my flexibility, coping with all atmospheres of different fields.
Objectives of the post
Full utilisation of all possibilities for selling used automobiles.
Evaluation of the requests of interested parties / buyers according to their financial situation.
Correct and professional used automobile sales finalisation under consideration of all legal and contractual
provisions  helps to establish a positive vehicle dealership image.
Market-oriented acceptance of vehicles.
Use of specialised dealer qualities, e.g. specialised consulting, financing, leasing, warranty, follow-up service,
registration service, etc., to build trust.
Creation and development of an individual used automobile image. Stabilisation and continuous expansion of the
dealer-customer base.
WORK EXPERIENCE
Bavarian Auto Group BMW and Mini Cooper ( Senior sales Executive ) (Sep 2009 - Present)
Key Duties:
- Analysing the sales area and market potential.
- Updating the sales literature and promotional flyers.

2. - Coordinating interested party and customer appointments and delivery dates.
- Providing information about improvements and expansions to the vehicle programs to be offered and to
the vehicle presentation and providing recommendations to the sales manager.
- Planning and conducting acquisition activities in the case of select target groups in the particular market
area (e.g. used automobiles days).
- Creating & systematically administering customer and interested party files as well as entering
ascertained & current customer data (address generation via in-store contact, marketing measures, e.g.
events).
- Establishing and securing contacts with interested parties.
- Systematically developing recommendation potential (includes "customers recruiting customers" and
recommendations from colleagues).
- Professional customer/interested party approach and consulting:
• Via e-mail
• Via telephone
• Customer approach on company grounds
• At events
- Follow-up after initial contact
- Customer demand analysis:
• Collecting customer data
• Identifying price range
• Vehicle usage (business, family, animals, etc.)
• Desired model
• Product features and colour
• Information about current vehicle
• Financing
- Presenting the vehicle in a structured manner while creating a clear customer connection:
• Statement of benefits based on the reasons for purchase.
• Helping the customer to experience the vehicle with all five senses.
• Targeted vehicle selection based on customer and business interests.

3. - Explaining the advantages of the BMW Selection Program.
- Handling complaints.
- Price/conditions negotiation (including FS-offers and trade-in and under consideration of current sales
promotion measures).
- Offer follow-up.
- Organising the test drive with the desired vehicle.
• Initiating vehicle preparation (including license plate provision).
• Handing over the vehicle with clear operating instructions.
• Taking back the vehicle with evaluation of the test drive with the customer.
- Processing the used automobile evaluation:
• Initiating a technical evaluation
• Conducting commercial evaluation
• Establishing the acceptance price in coordination with the sales manager
- Contract preparation: Drafting the contract, defining the price / conditions under consideration of trade-
in.
- Finalising sales / obtaining order confirmation.
- Concluding insurance policies and used automobiles warranties.
- Clarifying delivery modalities.
- Accepting and initiating implementation of customer change requests.
- Organising and coordinating the date for used automobile take-back including evaluation.
- Delivery scheduling.
- Initiating preparation of the vehicle in the contractually stipulated delivery condition.
- Creating necessary vehicle and customer documents.
- Arranging delivery in a customer-oriented manner.
• Providing vehicle information.
• Information regarding the range of services of the vehicle dealership; service colleague introduction.
- Providing customer support in the case of complaints and warranty and goodwill cases.

4. - Maintaining and securing customer contact via telephone and written correspondence (including internet
contact and after delivery).
- Regularly checking the inventory and fair market prices and using these to derive recommendations for
the sales manager.
- Regularly checking pricing.
- Assuming responsibility for the cleanliness, flawlessness, and operational readiness of the vehicles.
EDUCATION
Institute of tourism and hotels
Language :-
• Arabic (Mother Tongue)
• English (good)
SKILLS AND COMPETENCIES
• Customer Service
• Tourism
• Customer Satisfaction
• Public Relations
• Computer Skills (Word , Excel , Power Point , Internet)
TRAININGS & COURSES ACQUIRED
- Sales Team Building
BMW
- Efficient Dynamics workshop
BMW
- Service Excellent
BMW
- Leadership and 3F
BMW
- Solve Complain
BMW

5. HOBBIES
Computer – Tuning cars – Travelling
Personal information:
Name Walid el Sayed Mohamed el Sayed
Address 5, Street El hag Badawy Deswky Saket meky Giza
Mobile +2 016-10-10-5-10 - +201010102079 -+201097777967
Home +2 02 357 0 57 36
Place of Birth Giza
Date of Birth 8/02/1975
Marital Status Married
Driving license Valid
Notes: Owner for car

6. HOBBIES
Computer – Tuning cars – Travelling
Personal information:
Name Walid el Sayed Mohamed el Sayed
Address 5, Street El hag Badawy Deswky Saket meky Giza
Mobile +2 016-10-10-5-10 - +201010102079 -+201097777967
Home +2 02 357 0 57 36
Place of Birth Giza
Date of Birth 8/02/1975
Marital Status Married
Driving license Valid
Notes: Owner for car