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NOHA MOHAMED FATHI
E-mail: noha_80@msn.com
7 Ali Fahmy Kamel street – Heliopolis, Cairo, Egypt
Mobile tel.:+20-10-1689273 / Home tel.: +20-2-26366561
EDUCATION
Bachelor of Arts, Accounting Specialization, 2003
Faculty of Commerce - Ain Shams University, Cairo, Egypt
Egyptian Thanawiya Amma, 1998
Armenian Catholic Sisters’ School Cairo, Egypt
WORK EXPERIENCE
Arab Steel Fabrication (El Sewedy)
Senior Galvanizing sales Specialist, 2008 – till now
• Create offers for clients and follow up with them till signing them.
• Follow up with the key clients to know if there are any complaints or not.
• Follow up with the sales team to make sure that there are not any unresolved problems.
• Negotiate prices with the clients to get the best price for the company and the client as well.
• Solve customers’ problems if any.
• Supervise the daily work of Sales Specialists and Customer Service Specialist.
• Follow up with the current key customers to maintain the good relations
• Meet with the potential new customers.
• Discuss the contracts’ conditions with the customers.
• Discuss the payment methods with the clients to facilitate it and create a credit limit to them.
• Offer the customers discounts aligned with the company policies.
• Prepare monthly Customers lists, Offers, and offers reports and submit it to the Sales Manager.
• Prepare monthly sales charts to compare the sales volumes comparing to the previous charts.
• Compare the yearly sales volume by the previous year to identify the progress.
• Receive and meet with Customer Service department to discuss customers’ feedback regarding
the quality of the service and prices.
• Train the new employees at Sales department.
• Classify customers into A, B, and C classes upon the volume of dealing.
• Conduct tenders and prepare the financial and technical offers to the clients.
Arab Steel Fabrication (El Sewedy)
Galvanizing sales Specialist, 2006 – 2008
• Call the new customers to offer them the company’s service.
• Follow up with the clients to know if there are any complaints or not.
• Negotiate prices with the clients to get the best price for the company and the client as well.
• Solve customers’ problems if any.
• Follow up with the current customers to maintain the good relations
• Update the customers’ database.
• Perform quarterly customer satisfaction survey.
Perform other related duties as requiredMass-S – Construction Company
Accountant, 2004 – 2006
• Handle the process of issuing invoices for the contractors
• Gather payroll data from departments concerning cash collection, payroll variables, incentives and
over time,
• Prepare the payroll sheet
• Perform other duties as required
INTERNSHIP EXPERIENCE
Arab Watni Bank (AWB)
Trainee
TRAINING EXPERIENCE
• Spin Selling skills, Huthwaite improving sales performance international, Logic , 2010
•Customer Service Course at hands, management consulting
COMPUTER SKILLS
Application Packages: Working knowledge of Microsoft Word, Excel and PowerPoint
Operating Systems: Windows ( 98, 2000, XP, Vista and windows 7)
LANGUAGE SKILLS
Arabic : Native speaker
English : Excellent
PERSONAL INFORMATION
Date of Birth : 24/12/1980
Nationality : Egyptian
Marital Status : Single

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CV

  • 1. NOHA MOHAMED FATHI E-mail: noha_80@msn.com 7 Ali Fahmy Kamel street – Heliopolis, Cairo, Egypt Mobile tel.:+20-10-1689273 / Home tel.: +20-2-26366561 EDUCATION Bachelor of Arts, Accounting Specialization, 2003 Faculty of Commerce - Ain Shams University, Cairo, Egypt Egyptian Thanawiya Amma, 1998 Armenian Catholic Sisters’ School Cairo, Egypt WORK EXPERIENCE Arab Steel Fabrication (El Sewedy) Senior Galvanizing sales Specialist, 2008 – till now • Create offers for clients and follow up with them till signing them. • Follow up with the key clients to know if there are any complaints or not. • Follow up with the sales team to make sure that there are not any unresolved problems. • Negotiate prices with the clients to get the best price for the company and the client as well. • Solve customers’ problems if any. • Supervise the daily work of Sales Specialists and Customer Service Specialist. • Follow up with the current key customers to maintain the good relations • Meet with the potential new customers. • Discuss the contracts’ conditions with the customers. • Discuss the payment methods with the clients to facilitate it and create a credit limit to them. • Offer the customers discounts aligned with the company policies. • Prepare monthly Customers lists, Offers, and offers reports and submit it to the Sales Manager. • Prepare monthly sales charts to compare the sales volumes comparing to the previous charts. • Compare the yearly sales volume by the previous year to identify the progress. • Receive and meet with Customer Service department to discuss customers’ feedback regarding the quality of the service and prices. • Train the new employees at Sales department. • Classify customers into A, B, and C classes upon the volume of dealing. • Conduct tenders and prepare the financial and technical offers to the clients. Arab Steel Fabrication (El Sewedy) Galvanizing sales Specialist, 2006 – 2008 • Call the new customers to offer them the company’s service. • Follow up with the clients to know if there are any complaints or not. • Negotiate prices with the clients to get the best price for the company and the client as well. • Solve customers’ problems if any. • Follow up with the current customers to maintain the good relations • Update the customers’ database. • Perform quarterly customer satisfaction survey. Perform other related duties as requiredMass-S – Construction Company Accountant, 2004 – 2006 • Handle the process of issuing invoices for the contractors
  • 2. • Gather payroll data from departments concerning cash collection, payroll variables, incentives and over time, • Prepare the payroll sheet • Perform other duties as required INTERNSHIP EXPERIENCE Arab Watni Bank (AWB) Trainee TRAINING EXPERIENCE • Spin Selling skills, Huthwaite improving sales performance international, Logic , 2010 •Customer Service Course at hands, management consulting COMPUTER SKILLS Application Packages: Working knowledge of Microsoft Word, Excel and PowerPoint Operating Systems: Windows ( 98, 2000, XP, Vista and windows 7) LANGUAGE SKILLS Arabic : Native speaker English : Excellent PERSONAL INFORMATION Date of Birth : 24/12/1980 Nationality : Egyptian Marital Status : Single