Aliki Tsatsou has 12 years of experience in retail management for apparel companies in Greece. She has consistently achieved high sales targets and developed leadership, organizational, and training skills. Her experience includes serving as store manager for Diesel SA, managing a central warehouse that supplied 4 stores, and supervising 3 shops in Athens.

1. TSATSOU ALIKI
SUPERVISOR -STORE MANAGER DIESEL SA
aliki_tsatsou@yahoo.com
Summary
Retail executive with 12 years experience in the apparel space in Greek and Multinational
companies. Achieve high sales targets. Leadership Skills, Organization, Training and Great Seller
Group Management
PROFILE
Areas of expertise:
• Business Growth, New Product Development, Branding and Strategy Retail
• Communication, research, brand management, relationship management, correct
representation of the brand
Basic skills: analytical skills, creativity, team building and leadership skills, achieve high goals,
organization.
EXPERIENCE
NOVEMBER 2003-JANUARY 2016
DIESEL SA: A leading company in the clothing market

2. STORE MANAGER IN STORE MCARTHUR GLEN 200m2 (8 staff):
RESPONSIBLE FOR PROPER OPERATION OF STORE FOR THE ORDER OF THE GOODS, THE
PRESERVATION OF HIGH SALES RESULTS, TEST THE RIGHT CUSTOMER SERVICE (M.C. MYSTERY
SHOPPER REASULTS 97%) CREATION LOYAL CLIENTELE, CONTROL AND KNOWLEDGE OF VISUAL
ON CORRECT PROMOTION OF COMMODITIES
HUMAN RESEARCH: SELECTION AND TRAINING
OUTLET STOCK MANAGER (20,000 pieces): MANAGEMENT OF CENTRAL WAREHOUSE TO 4
STORES (FOA-FOP-ONE SALONICA-MCARTHUR GLEN) (2013-2016) -8 PEOPLE STAFF
STORE MANAGER AT DIESEL KOLONAKI STORE 1000m2 (2009-2011) -14 employees
SUPERVISOR IN 3 SHOPS IN THE CENTER OF ATHENS * KOLONAKI DIESEL STORE, ATTICA
CORNER AND DIESEL KID ATTIKA CORNER PANEPISTINIOU. (2011-2013), HUMAN RESEARCH
AND TRAININING FOR 3 STORES-25 PERSONS STAFF
Responsible for :
the retail development
employees training
organization of weekly, monthly meetings for the above stores
training new managers
organizing seminars for retail staff training all retail partners in the new goods (D DAY)
Staff selection
Customer service training
Fabrics training
Reporting to the CEO, responsible for all stores
Scrutineering, marking and filling out personal Feed back * associate performance report
Knowledge of entry of new stores (GOLDEN HALL)

3. Pickup and Return merchandise
Organization of annual inventories
Publicity, programming events
Visual Merchandising
Personal service in Celebrities for promotion and advertising goods
Product knowledge training
High Customer service results * tracking of shops working MYSTERY SHOPPER on average 97%
success
Retail Action Plan (Promos)
Operated - revenue expenses of each store
Development and organization of the department centralized warehouse management -Details
Sampling for retailers that I was manager
Software support (Windows & Microsoft Office, RBO)
Weekly report about net sales and best sellers
Weekly report concerning movements of competitors
Floor coverage
Pickup and Return merchandise
CRM
STORE STORE MANAGER IN DIESEL IN GOLDEN HALL 200m2 (2008-2009) -10 employees
Responsible for :
the retail development
employees training
Operated -revenue expenses of each store
Floor coverage

4. Product knowledge training
Customer service training
High sales results
Scrutineering, marking and filling out personal Feed back * associate performance report
ASISTANT STORE MANAGER IN DIESEL AND MORE ON STAGE (CITILINK) 100 m2 -5 employees
(2007-2008)
Responsible for :
employees training
Scrutineering, marking and filling out personal Feed back * associate performance report
Operated -REVENUE expenses of each store
Floor coverage
Pickup and Return merchandise
FLOOR MANAGER IN THE KOLONAKI SHOP IN MEN'S SECTION STAFF 100m2-4 PEOPLE (2006-
2007)
Responsible for:
The correct functioning of male Section
Control Fill up
Maintaining high sales
check KPIS
Checking, staff members and filling out Feed Back
IN STORE VISUAL AND SALES ASSOCIATE STORE IN DIESEL OF PIRAEUS (2005-2006)
SALES ASSOCIATE IN DIESEL PATISION STORE(2003-2005)

5. 2003
SALES ASSOCIATE IN STORE MADARINO PATISION
2001-2003
SALES ASSOCIATE (PART TIME) IN STORE KINO CLUB AGIOU MELETIOU * PARALLEL WITH MY
SCHOOL
Also working to CLASSICAL DANCE SCHOOL LIANAS KATSOULI Oropos. (2001-2003)
EDUCATION
AKMI: business administration, accounting, services marketing (2002-2004)
Seminars:
Premium customer service
How to increase the KPI 'S (CR, AVT, UPT, ASP)
Visual mini quiz
Secretarial school (MS OFFICE, touch typist)
ISTD: Imperial society of teachers of dancing * imperial classical ballet (2000-2004) (exam at the
British Council in which he passed)
Free classical lessons with Daniel Lomel

6. History of music
Anatomy body
School victory dance KONTAXAKI
Eniaio lyceum: grade 17.4
Foreign Languages
English- Very Good
French section-A1, A2, A3, A4

7. History of music
Anatomy body
School victory dance KONTAXAKI
Eniaio lyceum: grade 17.4
Foreign Languages
English- Very Good
French section-A1, A2, A3, A4