This document is a resume for Garrett Hall that outlines his professional experience and education. It details his work history at Spectrum Health in various patient access and scheduling roles from 2014 to present. It also lists previous roles in environmental services, assembly, valet parking, call centers, and clerical work. The resume notes Garrett's education at Grand Rapids Community College where he is pursuing an Administration degree and lists his skills including attention to detail, proficiency in Microsoft Office, and strong communication abilities.

1. GARRETT HALL
681 York Creek Dr. NW Apt 10 Comstock Park, Michigan 49321 616.337.2682
garrett.hall@spectrumhealth.org
PROFESSIONAL EXPERIENCE
Spectrum Health
Patient Access Representative 2, Sept 2014 – Present
 Patient registrations using multiple systems
 Immense insurance knowledge
 Guided training for new coming employees
 Conflict resolution with patients & families
 Steller customer service skills
Spectrum Health
PAS - Staff Scheduler, Apr 2014 – Sept 2014
 Helped schedule over 290+ employees
 Able to deal with multiple interruptions
 Worked closely with management in problem solving
 Multiple meetings on process improvement
Spectrum Health
Patient Access Representative, Jan 2014 – Apr 2014
 Traveled to multiple locations to fill gaps in shifts
 Learn multiple locations and the different systems used
 Involved in test runs with management for better work processes
Spectrum Health
Environmental Services Technician, Jul 2013 – Jan 2014
 Cleaned and learned about ES protocol
 Trained new hires on normal work procedure

2. Wynalda Litho
Assembly, May 2012 – Jul 2013
 Helped train new employees on company protocol
 Material handling and packaging
Ellis Parking
Lead Valet, Jul 2011 – Mar 2012
 Kept client info private
 Conflict resolution and being time sensitive
 Supreme customer service with high profile individuals
 Managed cash flow
Davenport University
Call Center Specialist, Oct 2010 – Jun 2011
 Multi-line switchboard trained
 Problem solving and answer finder
 Microsoft Office user
 Apart of the process improvement team
NewHorizons
Data Entry Specialist, Apr 2010 – Sep 2010
 Immense data entry experience
 Microsoft office use
 Telephone interruptions and sat in on developmental meetings
Belding High School
Clerical Receptionist,Sep 2009 – Apr 2010
 Administrative duties and filing
 Worked closely administrative staff
 Multi-line operation

3. EDUCATION
Grand Rapids Community College
Administration Candidate May 2016
 GPA - 3.6
 Student Congress
Belding High School
 GPA - 3.5
 Drum Major
 Student Council Vice President
ADDITIONAL SKILLS
 Keen Attention to Detail
 Proficient in Microsoft Office, Advanced Clerical Skills (Both MAC and PC Computer Savvy)
 Commitment (First Person In, Last Person to Leave Mentality)
 Professional Demeanor
 Detail Orientated, Accurate, Flexible and Reliable
 Team Player with the Ability to Work Effectively in any Environment
 Ability to Develop, Execute, Integrate, and Track Creative Materials
 Strong Verbal and Written Communication Skills
