Rajendra Karki has over 12 years of experience in strategic retail operations and management. He has expertise in business development, profit and loss management, and people management. He held several retail operations management roles between 2002-2015, where he increased sales turnover by 45% and developed new business avenues. Most recently, as Retail Operations Manager at Colours Hypermarket LLC from 2014-2015, he spearheaded the opening of two new stores and increased monthly sales from 3.5 to 5.4 million dirhams through customer-oriented strategies and cost-cutting measures.

1. Profile Summary
Area of Excellence
Strategic Operations Specialist with over 12 years of cross-cultural experience
in Retail Operations.; acquired considerable portion of existing market and
increased sales turnover by 45%. Identified new business avenues and
managed & developed stores of various sectors like FMCG, clothes, footwear,
cosmetics & furniture. Expertise in maximizing sales and profitability through
excellent service and effective management of retail space. Proficiency in
administering retail stores including sales & business development operations
and attaining the pre-designated business targets. Front-led budgetary and
merchandise management along with brand management within brand
guidelines. Experience in effective inventory control through setting up
quantity and quality limits based on sales and business plans. Possess
excellent communication, leadership and people management skills.
Strategic Planning
Retail Operations
Branch Management
Profit & Loss Management
People Management
Business Development
Distribution / Channel Management
Market & Competitive Analysis
Product / Brand Management
Education
Bachelor of Business Administration (Production & Sales Management
Marketing Research) from IIMA, Bangalore, India in 2005
Trainings / Seminars
Retail Management Training Program
Product Training
GIMA & GOLD System Training
RMS (Retail Management System & Inventory Management Software)
Training Program
Retail Edge System Training
Career Timeline
RAJENDRA KARKI
RETAIL OPERATIONS
Expertise in business development with hands-on experience in formulation of short
term strategic plans to enhance operations, profitability & revenue targets
rajivkarki@outlook.com +971-557022122
Great Eastern,
Kolkata (India)
Géant Hypermarket
Saudi Arabia
Hyper Panda-
Riyadh Saudi
Arabia
2002-2005
2005-2007
2007-2009
2010-2014
Alam Group of
Company / Future
Group of Company
Colours
Hypermarket LLC
(Abu Dhabi)
2014-2015

2. Work Experience
Jan’14 – Nov’15
Colours Hypermarket LLC, Abu Dhabi as Retail Operations Manager (Reported to the CEO)
Spearheaded the activities of opening 2 stores of 1800 sq. m. & 800 sq. m. with a 76 Million turnover per annum. Managed strategic
account service management, sales forecasting / demand planning, vendor management and retail return policy along with business
operations. Recruited sales and retail staff; organised training and induction programs for new staff members. Worked closely with
visual merchandisers. Controlled shrinkage, wages, write-off, and cash and store expenditure. Marketed the company by organizing
special promotional events.
Significant Achievements:
Successfully increased sales from 3.5 to 5.4 Million Dirham per month by using
customer orientation and sales push techniques
Implemented plans on cost cutting measures across the board that reduced
expenditure of 5K by AED 4K monthly in one store
Increased sales turnover by 45% with a very high gross margin by creating business
case and working with Sales to support customer demand
Developed and implemented innovative customer retention strategies to achieve
record 28% retention in 2014
Credit of opening 2 new stores, formulating MIS for the for senior management on
performance and developing business to achieve significant turnover and
profitability by taking employing energy efficient tactics without compromising on
the outlook of the company
Jun’11 – Jan’14
Alam Group of Company, Abu Dhabi as Retail Store Manager (Reported to the Retail Operations Manager)
Administered merchandising activities of negotiating with the vendors and selecting & purchasing products. Directed the yearly and
monthly budget for all sections and departments. Managed the stock level according to purchasing budget and monthly turnover.
Negotiated with the suppliers on new products based on price, exclusive, promotion (discount sale) on company terms and policies.
Significant Achievements:
Monitored the requirement and procurement of stores, was successful in blocking the pilferage after a detailed analysis; this
resulted in annual savings of 50000 AED
Ensured smooth movement of stock from the store by taking in house promotion & clearance measures
Increased sales 30000 AED in six months by employing aggressive marketing and sales strategy
Previous Experience
Jan’10 – Mar’11: Future Group of Company, Kolkata, India as Retail Store Manager (Reported to Area Manager)
Dec’07 – Oct’09: Géant Hypermarket (Fawaz AL Hokair Group), Jeddah Saudi Arabia as Manager – Heavy Household
Dept. (Reported to Store Manager)
Oct’05 – Oct’07: Hyper Panda (The Savola Group), Riyadh, Saudi Arabia as Supervisor - Heavy Household (Reported to
Section Manager)
Apr’02 – Jan’05: Great Eastern, Kolkata as Store Supervisor
Personal Details
Date of Birth: 28th October 1981
Nationality: Nepalese
Languages Known: English, Nepali, Bengali, Urdu & Hindi and Arabic (Spoken only)
Address : Tourist Club Area, Abu Dhabi, UAE
Marital Status: Married
Passport Details: 08565550