1. MRS EMMA BRESLAN
26 JACKSON MEADOW, LYMPSTONE, EXMOUTH, DEVON EX8 5GZ
TEL: (01395) 282736 MOBILE: 07411090212
PERSONAL INFORMATION
Marital status: Married
Nationality: British/English
D.O.B: 04/12/1970
Place of Birth: High Wycombe/Hampshire
EDUCATION
1982-1986 Ousedale School, Newport Pagnell/Berkshire
GSE Grade B English Language
GSE Grade C Science
GSE Grade B Home Economics
GSE Grade B Mathematics
EMPLOYMENT HISTORY
04/2015 – Present: Ashfield Residential Home, 18 Windsor
Square, Exmouth, Devon, EX8 1JX
Job Title: Deputy Manager
Responsibilities: Responsible for monitoring standards of care,
ensuring that all clients receive quality medical and personal
cantered care. Prepare staff Rotas ensuring appropriate staffing
levels at all times. Induction of all staff in safe systems of work.
Overseeing all medication and training staff in safe handling of
medication. Supervisions and appraisals, training staff in
manual handling.
08/2014 – 04/15 Premier Community Services,Exmouth
Job Title: Team Leader
Responsibilities: To provide a service for clients in their own
homes. Providing information on client’s benefit’s. Completing
client assessments, best interest forms, risk assessments,
supervisions, appraisals and training. Providing care and
support to service users who have different levels of health
needs and Dependency. Induct new staff and assist with their
training needs so they can fully understand their job role. To
ensure procedures and policies comply with CQC regulations
and the mental health act.
Reason for leaving: Redundancy

2. 05/2011 – 08/2014 DCC Davey Court, Buckingham Close,
Exmouth, EX8 2JB
Job Title: Team Leader
Responsibilities: To make sure the staff on shift deliver care in
a sensitive and personal centered way, placing are clients at the
forefront of the care given. Reviewing of clients care plans, risk
assessments, to ensure that care and service are delivered in
accordance with CQC requirements.
Dealing with difficult and sometimes confrontational situations,
to challenge (non-confrontational) manner and manage conflict
and use my negotiating skills.
To support all clients health needs by involving health care
professionals regarding concerns or change to their condition.
To provide clients within are a warm and safe environment and
Encourage to make their own choices.
Reason for leaving: Redundancy
09/2007 - 04/2011 Mr. Peter S J Bond Lympstone/Devon
Job title: Care manager
Responsibilities: Assessing the client’s mental health and
disabilities.
Help and support the client’s voluntary work
Attending care reviews with social services
Managing medication working with the mental health team.
Reason for leaving: Made redundant due to change in care.
03/2006 - 09/2007 Somerset Redstone Trust Exmouth
Job title: Team Leader
10/2005 - 02/2006 Sanctuary Housing Association, Exeter
Job title: Home Care Coordinator/social housing sector
.11/2004 - 11/2005 Mulberry EMI Home, Exmouth

3. Job Title: Deputy Manager
02/2002 - 10/2004 Abby Care Village /North Yorkshire
Job title: Senior Ward Assistant
09/1998 - 03/2002 Mapleton D C C Home Newton
Abbot/Devon
Job title: Senior Team Leader
06/1987 - 02/1997 S Twigg, Wheedon/ North Hampshire
Job title: Senior Key Worker
Courses Attended: Diploma level, Level 3 Social care, Coping with
aggression & Violence, Supervisory & management development,
Diabetes/epilepsy/choking, Three day first aid, Advance medication, Level 2
in health Safety, Fire safety training, Malnutrition universal screening tool,
Supervision & appraisal skill, Risk assessments, Managing absence,
Introduction to sharing personal data, Data protection act, Supporting and
improving practice, Mental capacity act training (Alerters Level), Infection
control, Advance Medication, Food & hygiene, Emergency first aid at work,
Patients Handling, Coping with Aggression & Violence workshop, Diabetes,
Better services for Vulnerable people, Supervisory development,
Understanding Behavior as Communication course, Life after stroke, Mental
Capacity Act, Adult Safeguarding. Manual handling trainer Diploma level 3-4
communication in dementia. Started health & safety level 5
Management
I currently work as a deputy manager. I communicate information effectively
with my team and feel this is an important part of team work to provide
continuity for our clients. In my role, I support a team of care staff,
housekeepers and cooks. I keep them informed and updated of any changes
to clients individual needs and monitor their work to ensure they work to the
best of their ability. I carry out supervisions and appraisals, ensuring staff feel
supported and their training needs are met.
Experience

4. I have had lots of experience working with dementia and challenging behavior
within my current role and feel I used appropriate techniques to help minimize
this. Over my career I have gained invaluable experience working with the
elderly, ensuring we deliver a better service for vulnerable people, making
sure their voice is heard. Creating care plans that are personally centered to
the individual’s needs. I implement risk assessments to reduce the risk to
clients and staff. I have some experience of working in the social housing
sector giving advice on benefits.
Practical Skills
I am involved in the formulation of Support Plans for the clients coming in to
the home sector and have an active role in the regular review and update of
these plans, ensuring all their care needs are met. I completed assessments,
emergency admissions and short respite stays.
Communication
I feel that my verbal communication during hand over, meetings, supervisions
and generally when interacting with staff, residents, families, outside
professionals and others I come into contact with during my daily work, is
very effective. I am able to listen to others points of view and to keep my
voice low and calm in all situations.
Personal Qualities
I feel that I am calm, outgoing person with a good sense of humor. I get on
well with colleagues and work well within a team and on my own. I am
physically fit. Through my previous experiences of working with people who
present challenging behavior, I feel that I would be able to physically
intervene in situations where this would be appropriate.
Technology/IT Skills
I feel that my computer skills are more than adequate for my current role,
regularly using Word, Spreadsheets, online ordering etc.
Equal Opportunities
I am a firm believer in equal opportunities for all and feel that I always
practice in a non-discriminatory way when dealing with any situation arising
at work.