1. RESUME
PERSONAL DETAILS
NAME: Ann Marie Johnston
DOB: 7th August 1960
ADDRESS: PO Box 1814 Port Augusta SA 5700
PHONE: 0417829869 (m) 86424613 (w)
EMAIL: annmjohnston@bigpond.com
EDUCATION BACKGROUND
2015 currently completing Certificate IV Training & Assessor
2009 Certificate III Hospitality Regency TAFE
2001 Certificate IV Workplace Training & Assessor
1999 & 2000 Student Member Australian Counselling Association
- Stress & Stress Management Seminar
- Practicalities of Counselling Seminar
I have also completed many other workshops
Critical Incident Debriefing & Defusing Training
Sexual Harassment Contact Officer Training
Case Management Coordinator Training
Crisis Intervention and Post Trauma Support
Heling within boundaries training
Domestic Violence workshop
Responding to Victims of Recent Rape
& Sexual Assault
Lifeline Basic Telephone counselling skills
Drug & Alcohol Training and consultation
Myers Briggs

2. 1976 Completed Year 11 Marymount College (Adelaide)
WORK HISTORY
July 2009 to current Owner The Office Café & Catering
2004 – 2009 Project Officer Rural Solutions SA (Dept PIRSA)
This included 2 years as Regional Coordinator Outback
Connect, DFEEST project bring the Internet into the homes
of Outback people including Remote stations and towns.
Facilitating EC (Exceptional Circumstance) workshops and
grant writing, including sustainability and business plans.
2000- 2004 Regional Coordinator Networks for you (DFEEST )
Supervising Project Officers and Trainees in remote SA,
facilitating workshops for towns, communities and
individuals in these communities.
1989 – 2000 Department Correctional Services
Adelaide Remand Centre
Adelaide Women’s Centre
Port Augusta Prison
Project Officer Director of Prison
Professional Development Consultant
Case Management Coordinator
Training Coordinator Port Augusta Prison
Over my working career I have needed to develop high level communication
skills, whether this is for customer service, engagement of consumers from a
range of backgrounds to enter a therapeutic relationship, supervising staff or
presenting training sessions.
Similarly, I have highly refined written skills that I have applied to writing case
notes, grant writing and business plans. I am able to develop communication
strategies that are relevant the audience that I am targeting.
In my role as case manager at the Port Augusta Prison and Community
Corrections I was able to develop sound working relationships with people who
had a range of issues. I would work with them to discover their personal goals
and develop an action plan with them. Much of my work was using a range of
intervention techniques to ensure that they achieved the goals that they had set
themselves.

3. The majority of my working life has been working within a team environment,
both remotely or working close by. I pride myself on my abilities to ensure that
the team is working well and to shared goals as well ensuring that problems are
identified quickly and resolved to ensure a positive outcome for all parties.
Travel was a major part of my work load during 2000 to 2009 the area that I was
responsible for was Port Augusta to Northern Territory boarder, the Mid North
including the North east to Cockburn and west to Ceduna.
As a long term resident of Port Augusta, I have established great networks in this
and its surrounding communities, either by way as a well-known small business
person, a sporting member or from my previous working roles in Rural Solutions
(PIRSA) or Committee member with Country Health. Further to this, working as
case manager in both a correctional facility and community has ensured that I
have a good understanding of the resources to vulnerable people.
During the past 10 years of either working my own business or working for a
Government agencies I have worked to maintain budgets and targets. As a
project officer with the Commonwealth Government I was required to keep
accurate financial and statistical records to demonstrate that targets had been
achieved.
I believe given the opportunity I can value add to your organization, with my
broad range of skills and knowledge of our community.
PROFESSIONAL SUMMARY
 Previous experience as a correctional officer and communicate well with
diverse personality types.
 I am an accomplished operations manager with 30+ years' experience of
driving regulatory compliance, business development and staff training in
diverse environments.
 Expertise in coaching and mentoring staff to meet the needs of the
organisation
 Devise innovative programs to meet community needs whilst exceeding
revenue goals.
RECENT ACCOMPLISHMENTS
 Successfully exceeded performance, budget, and team goals.
 Maximized revenue and customer satisfaction by developing diverse menus,
pricing, and special food offerings.
 Improved business from 6 kilos Coffee weekly to 15kilos coffee weekly
within 4 years.

4.  Consistently prepare and pass health inspection audits by monitoring food
temperature, delivery, and quality during all operational hours.
 Designed and launched a breakfast menu and expanded business operations
to meet market needs.
 Conceptualized and created menus to meet restricted dietary needs
including gluten-free.
SKILLS
Developing therapeutic relationships High level communication skills
Needs identification Develop plans to address needs
Community development Training and Development
Operations Management Business Development
Group presentation skills Risk Management
Payroll Administration Regulatory Compliance
Employee Relations Strategic Planning
HOBBIES & INTERESTS
Councilor Port Augusta City Council
Previous Chair Port Augusta Hospital Board
Previous Board member Country Health SA Advisory Board
President Port Augusta Pistol Club
Past President Port Augusta Softball Association
Pas t President Port Augusta 4WD Association
Member of South Australia State Team Pistol Shooting
Cooking
Fishing
REFEREES
Sam Johnson ANZ Bank / Mayor Port Augusta 0423291127
Beverly Osborne President South Australia Revolver & Pistol
Association 0419704169