SlideShare a Scribd company logo
Marisa Hankey
4645 Plano Parkway Apt. 5101, Carrollton, TX 75010
817.907.2366 • mommahakey@gmail.com
PROFESSIONAL EXPERIENCE
THE NATURAL MIDDLE ISLAND, NY & CARROLLTON, TX
Marketing Coordinator & Nutritionist 3/2012 - October 2015
Work with on-line clients and in store clients to offer nutrition help on products and what products would help suit their specific
nutritional needs.
● Perform Customer Service Representative duties including (but not limited to) placing orders, answering questions via
phone,email, Facebook and Twitter, live chat, lost package investigations,calling manufactures for out of stock items,
QA testing on software, writing blogs.Updated Google, Amazon, Priceline, Nextag, Shopzilla, etc. ecommerce sites.
CONNECTICUT WEIGHT AND WELLNESS HAMDEN, CT
Sales Representative & Nutritionist 10/2006 - 10/ 2010
● One-on-one nutrition consultations with patients to provide them with a medically supervised diet for weight loss.
● Provided food and supplements as well as emotional and medical support for patients on a weekly basis.
NORTH TEXAS LAPAROSCOPIC & GENERAL SURGERY DALLAS, TX
Nutritionist 4/2004 - 6/2006
● Plan and conduct training programs to educate patients about post operative life and making choices that will bettertheir
quality of life.
● Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to
improve their quality of life.
PLANO INDEPENDENT SCHOOL DISTRICT (PISD) PLANO, TX
Food Service Division Supervisor 6/ 2003 - 4/2004
● Managed 12-16 school kitchens and overall food service operations to ensure conformance to nutritional, safety,
sanitation and quality standards. Front of house and back of house management included ordering of food, keeping
inventory, training & hiring staff, maintaining equipment & equipment purchasing.
● Direct supervision to ensure compliance with federal regulations regarding National School Lunch Program & Offer vs.
Serve. Served as a liaison between schoolprincipals and FANS department.
AMERICAN MEDICAL SECURITY RICHARDSON, TX
Sales Office Customer Service 6/2001 - 6/2003
● Worked with Sales Agents providing customer service to their clients, which were independent insurance sales. Provided
them with answers about the plans we offered and what was covered and what was not.
● Provided Insurance Agents with plans and paperwork for them to enroll both individual plans and groups. Once they
enrolled the group,I would go over the paperwork so that it was ready for corporate.
● Worked with agents and underwriting to get proper information about pre existing conditions.
US PERSONAL – SPECTRUM INSURANCE IRVING, TX
New Business Accounts 6/1999 - 6/2001
● Worked with sales staff on new business accounts. I would provide the sales staff with several options of health
insurance companies and quotes for their small businesses.
● Assisted with the New Enrollment process when customers had open enrollment. Provided materials and helped
employees complete paperwork. Scrubbed the paperwork so that it was ready to give to insurance companies.
● Compiled quotes for the clients.
DALLAS INDEPENDENT SCHOOL DISTRICT (DISD) DALLAS, TX
Food Service Division Supervisor 11/ 1998 - 6/1999
● Managed 12 schoolkitchens and overall food service operations to ensure conformance to nutritional, safety, sanitation
and quality standards. Front of house and back of house management included ordering of food & equipment, training &
hiring staff.
● Direct supervision to ensure compliance with federal regulations regarding National School Lunch Program & Offer vs.
Marisa Hankey
4645 Plano Parkway Apt. 5101, Carrollton, TX 75010
817.907.2366 • mommahakey@gmail.com
Serve. Served as a liaison between schoolprincipals and nutrition department.
ARAMARK BUSINESS DINING DIVISION IRVING, MCKINNEY, ARLINGTON, TX
Food Service Director for Boeing/Blockbuster Headquarters/American Airlines 7/1997 - 10/1998
● Managed business cafeterias and catering services. Placed all orders, planned all menus, hired and trained 10-20
employees.
ARAMARK SCHOOL NUTRITION DIVISION -LUBBOCK INDEPENDENT SCHOOLS (LISD) LUBBOCK, TX
Assistant Food Service Director 1/ 1996 - 07/1997
● Managed 22 schoolkitchens and overall food service operations to ensure conformance to nutritional, safety, sanitation
and quality standards. Front of house and back of house management included ordering of food & equipment, training &
hiring staff, maintaining district-wide POS system. Maintained operating and expense reports and forecasting for future
schoolyear. Responsible for accounts payable and receivable. Responsible for payroll. Responsible for classroom
education of the students.
EDUCATION
TEXAS WOMAN'S UNIVERSITY
B.S. Degree in Dietetics and Institutional Administration, DENTON TEXAS 1995
THE AMERICAN ASSOCIATION OF NUTRITIONAL CONSULTANTS
Certified Nutrition Consultant,2006
TEXAS WOMAN'S UNIVERSITY
B.A. Degree in Business,Minor in HR, DENTON TEXAS 2012 - Present
ADDITIONAL SKILLS
● Experience in all areas of business (forecasting,budgeting,AP/AR, marketing, HR, training, purchasing,inventory)
● Management experience with supervision of 50 to 100+ employees
● 5+ years experience hiring and training employees and food service management
● Computer skills include both PC or Mac operations as well as Microsoft Office 2010 & 2013 applications (Word, Excel,
Access,Powerpoint)
● Excellent verbal and written communication skills
PROFESSIONAL TRAINING/ORGANIZATIONS
American School Food Service Association Member ID 440264
The American Association of Nutritional Consultants ProfessionalMember# 05H192949
Personal Member of the American Obesity Association Member # 31812

More Related Content

What's hot

Maritza Molina Dietetic Resume 316
Maritza Molina Dietetic Resume 316Maritza Molina Dietetic Resume 316
Maritza Molina Dietetic Resume 316
Maritza Molina
 
Resume 4 (1)
Resume 4 (1)Resume 4 (1)
Resume 4 (1)
Sunny Schemery
 
Brandon Ralston Resume
Brandon Ralston ResumeBrandon Ralston Resume
Brandon Ralston Resume
Brandon Ralston
 
Executive Work History Examples Using Sequential Formatting
Executive Work History Examples Using Sequential FormattingExecutive Work History Examples Using Sequential Formatting
Executive Work History Examples Using Sequential Formatting
Career Impressions
 
Sonya Parasram Resume.doc
Sonya Parasram Resume.docSonya Parasram Resume.doc
Sonya Parasram Resume.doc
Sonya Parasram
 
Resume
ResumeResume
DBResume
DBResumeDBResume
DBResume
Dianne Burgess
 
PublicHealthResearchBrief
PublicHealthResearchBriefPublicHealthResearchBrief
PublicHealthResearchBrief
Samuel Cho
 
Kayla Holler Resume 1-2-16
Kayla Holler Resume 1-2-16Kayla Holler Resume 1-2-16
Kayla Holler Resume 1-2-16
Kayla Mitchell
 
JosephineGuiterrez (1)
JosephineGuiterrez (1)JosephineGuiterrez (1)
JosephineGuiterrez (1)
Josephine Gutierrez
 
Updated Resume 2016 general revised
Updated Resume 2016 general revisedUpdated Resume 2016 general revised
Updated Resume 2016 general revised
William Fisher
 
Resume 2016..................
Resume 2016..................Resume 2016..................
Resume 2016..................
Paul Keifer
 
Resume.4.2015
Resume.4.2015Resume.4.2015
Resume.4.2015
Susan Von Behren
 
GretaCoxResume
GretaCoxResumeGretaCoxResume
GretaCoxResume
greta cox
 
RESUME
RESUMERESUME
Benjamin Andrus Resume
Benjamin Andrus ResumeBenjamin Andrus Resume
Benjamin Andrus Resume
Benjamin Andrus
 
Ryker J
Ryker JRyker J
Resume
ResumeResume
ivyresume
ivyresumeivyresume
ivyresume
Ivy Beh
 
buggcv_2016
buggcv_2016buggcv_2016
buggcv_2016
Kimarie Bugg
 

What's hot (20)

Maritza Molina Dietetic Resume 316
Maritza Molina Dietetic Resume 316Maritza Molina Dietetic Resume 316
Maritza Molina Dietetic Resume 316
 
Resume 4 (1)
Resume 4 (1)Resume 4 (1)
Resume 4 (1)
 
Brandon Ralston Resume
Brandon Ralston ResumeBrandon Ralston Resume
Brandon Ralston Resume
 
Executive Work History Examples Using Sequential Formatting
Executive Work History Examples Using Sequential FormattingExecutive Work History Examples Using Sequential Formatting
Executive Work History Examples Using Sequential Formatting
 
Sonya Parasram Resume.doc
Sonya Parasram Resume.docSonya Parasram Resume.doc
Sonya Parasram Resume.doc
 
Resume
ResumeResume
Resume
 
DBResume
DBResumeDBResume
DBResume
 
PublicHealthResearchBrief
PublicHealthResearchBriefPublicHealthResearchBrief
PublicHealthResearchBrief
 
Kayla Holler Resume 1-2-16
Kayla Holler Resume 1-2-16Kayla Holler Resume 1-2-16
Kayla Holler Resume 1-2-16
 
JosephineGuiterrez (1)
JosephineGuiterrez (1)JosephineGuiterrez (1)
JosephineGuiterrez (1)
 
Updated Resume 2016 general revised
Updated Resume 2016 general revisedUpdated Resume 2016 general revised
Updated Resume 2016 general revised
 
Resume 2016..................
Resume 2016..................Resume 2016..................
Resume 2016..................
 
Resume.4.2015
Resume.4.2015Resume.4.2015
Resume.4.2015
 
GretaCoxResume
GretaCoxResumeGretaCoxResume
GretaCoxResume
 
RESUME
RESUMERESUME
RESUME
 
Benjamin Andrus Resume
Benjamin Andrus ResumeBenjamin Andrus Resume
Benjamin Andrus Resume
 
Ryker J
Ryker JRyker J
Ryker J
 
Resume
ResumeResume
Resume
 
ivyresume
ivyresumeivyresume
ivyresume
 
buggcv_2016
buggcv_2016buggcv_2016
buggcv_2016
 

Similar to Customer Service/Insurance

Curriculum Vita 2015
Curriculum Vita 2015Curriculum Vita 2015
Curriculum Vita 2015
Jack Steigerwald
 
Christopher_Hall_Resume_9_2016
Christopher_Hall_Resume_9_2016Christopher_Hall_Resume_9_2016
Christopher_Hall_Resume_9_2016
christopher hall
 
Knofs Lisa RES
Knofs Lisa RESKnofs Lisa RES
Knofs Lisa RES
lisa ashford
 
dietitian resume of mariana mekari 2014
dietitian resume of mariana mekari 2014dietitian resume of mariana mekari 2014
dietitian resume of mariana mekari 2014
Mariana Mekari
 
Shantia-Davis (1)
Shantia-Davis (1)Shantia-Davis (1)
Shantia-Davis (1)
Shantia Davis
 
PamelaLimbaughResume
PamelaLimbaughResumePamelaLimbaughResume
PamelaLimbaughResume
Pamela Ann Limbaugh
 
Jose r borges cv
Jose r borges cvJose r borges cv
Jose r borges cv
Jose Borges
 
Rochelle King Resume
Rochelle King ResumeRochelle King Resume
Rochelle King Resume
Rochelle King
 
Michael Pittman Resume 2016
Michael Pittman Resume  2016Michael Pittman Resume  2016
Michael Pittman Resume 2016
Michael Pittman
 
Cory_Rivers_Resume
Cory_Rivers_ResumeCory_Rivers_Resume
Cory_Rivers_Resume
Cory Rivers
 
2015Resume
2015Resume2015Resume
2015Resume
Angela Harvey
 
Resume16
Resume16Resume16
Resume16
Holly Chruszcz
 
Mishelia hodges resume
Mishelia hodges resumeMishelia hodges resume
Mishelia hodges resume
Hodges Mishelia
 
Tanya Resume 2015 Office
Tanya Resume 2015 OfficeTanya Resume 2015 Office
Tanya Resume 2015 Office
Tanya Schlegel-Ryden
 
FINAL-Lamont Hill Resume 2016 (2)
FINAL-Lamont Hill Resume 2016 (2)FINAL-Lamont Hill Resume 2016 (2)
FINAL-Lamont Hill Resume 2016 (2)
Lamont Hill
 
Hannah DeSantis 2017 Resume
Hannah DeSantis 2017 ResumeHannah DeSantis 2017 Resume
Hannah DeSantis 2017 Resume
Hannah Desantis
 
hortas 08172015 anthem ii
hortas 08172015 anthem iihortas 08172015 anthem ii
hortas 08172015 anthem ii
Salvador Horta
 
One Page Resume 1
One Page Resume 1One Page Resume 1
One Page Resume 1
Renesha Foster
 
meulemanr
meulemanrmeulemanr
meulemanr
Rosalie Meuleman
 
Resume 2016
Resume 2016Resume 2016
Resume 2016
Nicholas Lavelle
 

Similar to Customer Service/Insurance (20)

Curriculum Vita 2015
Curriculum Vita 2015Curriculum Vita 2015
Curriculum Vita 2015
 
Christopher_Hall_Resume_9_2016
Christopher_Hall_Resume_9_2016Christopher_Hall_Resume_9_2016
Christopher_Hall_Resume_9_2016
 
Knofs Lisa RES
Knofs Lisa RESKnofs Lisa RES
Knofs Lisa RES
 
dietitian resume of mariana mekari 2014
dietitian resume of mariana mekari 2014dietitian resume of mariana mekari 2014
dietitian resume of mariana mekari 2014
 
Shantia-Davis (1)
Shantia-Davis (1)Shantia-Davis (1)
Shantia-Davis (1)
 
PamelaLimbaughResume
PamelaLimbaughResumePamelaLimbaughResume
PamelaLimbaughResume
 
Jose r borges cv
Jose r borges cvJose r borges cv
Jose r borges cv
 
Rochelle King Resume
Rochelle King ResumeRochelle King Resume
Rochelle King Resume
 
Michael Pittman Resume 2016
Michael Pittman Resume  2016Michael Pittman Resume  2016
Michael Pittman Resume 2016
 
Cory_Rivers_Resume
Cory_Rivers_ResumeCory_Rivers_Resume
Cory_Rivers_Resume
 
2015Resume
2015Resume2015Resume
2015Resume
 
Resume16
Resume16Resume16
Resume16
 
Mishelia hodges resume
Mishelia hodges resumeMishelia hodges resume
Mishelia hodges resume
 
Tanya Resume 2015 Office
Tanya Resume 2015 OfficeTanya Resume 2015 Office
Tanya Resume 2015 Office
 
FINAL-Lamont Hill Resume 2016 (2)
FINAL-Lamont Hill Resume 2016 (2)FINAL-Lamont Hill Resume 2016 (2)
FINAL-Lamont Hill Resume 2016 (2)
 
Hannah DeSantis 2017 Resume
Hannah DeSantis 2017 ResumeHannah DeSantis 2017 Resume
Hannah DeSantis 2017 Resume
 
hortas 08172015 anthem ii
hortas 08172015 anthem iihortas 08172015 anthem ii
hortas 08172015 anthem ii
 
One Page Resume 1
One Page Resume 1One Page Resume 1
One Page Resume 1
 
meulemanr
meulemanrmeulemanr
meulemanr
 
Resume 2016
Resume 2016Resume 2016
Resume 2016
 

Recently uploaded

PET CT beginners Guide covers some of the underrepresented topics in PET CT
PET CT  beginners Guide  covers some of the underrepresented topics  in PET CTPET CT  beginners Guide  covers some of the underrepresented topics  in PET CT
PET CT beginners Guide covers some of the underrepresented topics in PET CT
MiadAlsulami
 
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...
rightmanforbloodline
 
Feeding plate for a newborn with Cleft Palate.pptx
Feeding plate for a newborn with Cleft Palate.pptxFeeding plate for a newborn with Cleft Palate.pptx
Feeding plate for a newborn with Cleft Palate.pptx
SatvikaPrasad
 
CCSN_June_06 2024_jones. Cancer Rehabpptx
CCSN_June_06 2024_jones. Cancer RehabpptxCCSN_June_06 2024_jones. Cancer Rehabpptx
CCSN_June_06 2024_jones. Cancer Rehabpptx
Canadian Cancer Survivor Network
 
Professional Secrecy: Forensic Medicine Lecture
Professional Secrecy: Forensic Medicine LectureProfessional Secrecy: Forensic Medicine Lecture
Professional Secrecy: Forensic Medicine Lecture
DIVYANSHU740006
 
Vicarious movements or trick movements_AB.pdf
Vicarious movements or trick movements_AB.pdfVicarious movements or trick movements_AB.pdf
Vicarious movements or trick movements_AB.pdf
Arunima620542
 
Gemma Wean- Nutritional solution for Artemia
Gemma Wean- Nutritional solution for ArtemiaGemma Wean- Nutritional solution for Artemia
Gemma Wean- Nutritional solution for Artemia
smuskaan0008
 
Bringing AI into a Mid-Sized Company: A structured Approach
Bringing AI into a Mid-Sized Company: A structured ApproachBringing AI into a Mid-Sized Company: A structured Approach
Bringing AI into a Mid-Sized Company: A structured Approach
Brian Frerichs
 
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...
The Lifesciences Magazine
 
Stem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac Care
Stem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac CareStem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac Care
Stem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac Care
Dr. David Greene Arizona
 
Trauma Outpatient Center .
Trauma Outpatient Center                       .Trauma Outpatient Center                       .
Trauma Outpatient Center .
TraumaOutpatientCent
 
Dr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in Cardiology
Dr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in CardiologyDr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in Cardiology
Dr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in Cardiology
R3 Stem Cell
 
Top massage center in ajman chandrima Spa
Top massage center in ajman chandrima  SpaTop massage center in ajman chandrima  Spa
Top massage center in ajman chandrima Spa
Chandrima Spa Ajman
 
DRAFT Ventilator Rapid Reference version 2.4.pdf
DRAFT Ventilator Rapid Reference  version  2.4.pdfDRAFT Ventilator Rapid Reference  version  2.4.pdf
DRAFT Ventilator Rapid Reference version 2.4.pdf
Robert Cole
 
Time line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGY
Time line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGYTime line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGY
Time line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGY
DianaRodriguez639773
 
Pediatric Emergency Care for Children | Apollo Hospital
Pediatric Emergency Care for Children | Apollo HospitalPediatric Emergency Care for Children | Apollo Hospital
Pediatric Emergency Care for Children | Apollo Hospital
Apollo 24/7 Adult & Paediatric Emergency Services
 
Pneumothorax and role of Physiotherapy in it.
Pneumothorax and role of Physiotherapy in it.Pneumothorax and role of Physiotherapy in it.
Pneumothorax and role of Physiotherapy in it.
Vishal kr Thakur
 
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondEmpowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Health Catalyst
 
Hypertension and it's role of physiotherapy in it.
Hypertension and it's role of physiotherapy in it.Hypertension and it's role of physiotherapy in it.
Hypertension and it's role of physiotherapy in it.
Vishal kr Thakur
 
Luxurious Spa In Ajman Chandrima Massage Center
Luxurious Spa In Ajman Chandrima Massage CenterLuxurious Spa In Ajman Chandrima Massage Center
Luxurious Spa In Ajman Chandrima Massage Center
Chandrima Spa Ajman
 

Recently uploaded (20)

PET CT beginners Guide covers some of the underrepresented topics in PET CT
PET CT  beginners Guide  covers some of the underrepresented topics  in PET CTPET CT  beginners Guide  covers some of the underrepresented topics  in PET CT
PET CT beginners Guide covers some of the underrepresented topics in PET CT
 
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...
 
Feeding plate for a newborn with Cleft Palate.pptx
Feeding plate for a newborn with Cleft Palate.pptxFeeding plate for a newborn with Cleft Palate.pptx
Feeding plate for a newborn with Cleft Palate.pptx
 
CCSN_June_06 2024_jones. Cancer Rehabpptx
CCSN_June_06 2024_jones. Cancer RehabpptxCCSN_June_06 2024_jones. Cancer Rehabpptx
CCSN_June_06 2024_jones. Cancer Rehabpptx
 
Professional Secrecy: Forensic Medicine Lecture
Professional Secrecy: Forensic Medicine LectureProfessional Secrecy: Forensic Medicine Lecture
Professional Secrecy: Forensic Medicine Lecture
 
Vicarious movements or trick movements_AB.pdf
Vicarious movements or trick movements_AB.pdfVicarious movements or trick movements_AB.pdf
Vicarious movements or trick movements_AB.pdf
 
Gemma Wean- Nutritional solution for Artemia
Gemma Wean- Nutritional solution for ArtemiaGemma Wean- Nutritional solution for Artemia
Gemma Wean- Nutritional solution for Artemia
 
Bringing AI into a Mid-Sized Company: A structured Approach
Bringing AI into a Mid-Sized Company: A structured ApproachBringing AI into a Mid-Sized Company: A structured Approach
Bringing AI into a Mid-Sized Company: A structured Approach
 
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...
 
Stem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac Care
Stem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac CareStem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac Care
Stem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac Care
 
Trauma Outpatient Center .
Trauma Outpatient Center                       .Trauma Outpatient Center                       .
Trauma Outpatient Center .
 
Dr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in Cardiology
Dr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in CardiologyDr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in Cardiology
Dr. David Greene R3 stem cell Breakthroughs: Stem Cell Therapy in Cardiology
 
Top massage center in ajman chandrima Spa
Top massage center in ajman chandrima  SpaTop massage center in ajman chandrima  Spa
Top massage center in ajman chandrima Spa
 
DRAFT Ventilator Rapid Reference version 2.4.pdf
DRAFT Ventilator Rapid Reference  version  2.4.pdfDRAFT Ventilator Rapid Reference  version  2.4.pdf
DRAFT Ventilator Rapid Reference version 2.4.pdf
 
Time line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGY
Time line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGYTime line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGY
Time line.ppQAWSDRFTGYUIOPÑLKIUYTREWASDFTGY
 
Pediatric Emergency Care for Children | Apollo Hospital
Pediatric Emergency Care for Children | Apollo HospitalPediatric Emergency Care for Children | Apollo Hospital
Pediatric Emergency Care for Children | Apollo Hospital
 
Pneumothorax and role of Physiotherapy in it.
Pneumothorax and role of Physiotherapy in it.Pneumothorax and role of Physiotherapy in it.
Pneumothorax and role of Physiotherapy in it.
 
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondEmpowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
Empowering ACOs: Leveraging Quality Management Tools for MIPS and Beyond
 
Hypertension and it's role of physiotherapy in it.
Hypertension and it's role of physiotherapy in it.Hypertension and it's role of physiotherapy in it.
Hypertension and it's role of physiotherapy in it.
 
Luxurious Spa In Ajman Chandrima Massage Center
Luxurious Spa In Ajman Chandrima Massage CenterLuxurious Spa In Ajman Chandrima Massage Center
Luxurious Spa In Ajman Chandrima Massage Center
 

Customer Service/Insurance

  • 1. Marisa Hankey 4645 Plano Parkway Apt. 5101, Carrollton, TX 75010 817.907.2366 • mommahakey@gmail.com PROFESSIONAL EXPERIENCE THE NATURAL MIDDLE ISLAND, NY & CARROLLTON, TX Marketing Coordinator & Nutritionist 3/2012 - October 2015 Work with on-line clients and in store clients to offer nutrition help on products and what products would help suit their specific nutritional needs. ● Perform Customer Service Representative duties including (but not limited to) placing orders, answering questions via phone,email, Facebook and Twitter, live chat, lost package investigations,calling manufactures for out of stock items, QA testing on software, writing blogs.Updated Google, Amazon, Priceline, Nextag, Shopzilla, etc. ecommerce sites. CONNECTICUT WEIGHT AND WELLNESS HAMDEN, CT Sales Representative & Nutritionist 10/2006 - 10/ 2010 ● One-on-one nutrition consultations with patients to provide them with a medically supervised diet for weight loss. ● Provided food and supplements as well as emotional and medical support for patients on a weekly basis. NORTH TEXAS LAPAROSCOPIC & GENERAL SURGERY DALLAS, TX Nutritionist 4/2004 - 6/2006 ● Plan and conduct training programs to educate patients about post operative life and making choices that will bettertheir quality of life. ● Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life. PLANO INDEPENDENT SCHOOL DISTRICT (PISD) PLANO, TX Food Service Division Supervisor 6/ 2003 - 4/2004 ● Managed 12-16 school kitchens and overall food service operations to ensure conformance to nutritional, safety, sanitation and quality standards. Front of house and back of house management included ordering of food, keeping inventory, training & hiring staff, maintaining equipment & equipment purchasing. ● Direct supervision to ensure compliance with federal regulations regarding National School Lunch Program & Offer vs. Serve. Served as a liaison between schoolprincipals and FANS department. AMERICAN MEDICAL SECURITY RICHARDSON, TX Sales Office Customer Service 6/2001 - 6/2003 ● Worked with Sales Agents providing customer service to their clients, which were independent insurance sales. Provided them with answers about the plans we offered and what was covered and what was not. ● Provided Insurance Agents with plans and paperwork for them to enroll both individual plans and groups. Once they enrolled the group,I would go over the paperwork so that it was ready for corporate. ● Worked with agents and underwriting to get proper information about pre existing conditions. US PERSONAL – SPECTRUM INSURANCE IRVING, TX New Business Accounts 6/1999 - 6/2001 ● Worked with sales staff on new business accounts. I would provide the sales staff with several options of health insurance companies and quotes for their small businesses. ● Assisted with the New Enrollment process when customers had open enrollment. Provided materials and helped employees complete paperwork. Scrubbed the paperwork so that it was ready to give to insurance companies. ● Compiled quotes for the clients. DALLAS INDEPENDENT SCHOOL DISTRICT (DISD) DALLAS, TX Food Service Division Supervisor 11/ 1998 - 6/1999 ● Managed 12 schoolkitchens and overall food service operations to ensure conformance to nutritional, safety, sanitation and quality standards. Front of house and back of house management included ordering of food & equipment, training & hiring staff. ● Direct supervision to ensure compliance with federal regulations regarding National School Lunch Program & Offer vs.
  • 2. Marisa Hankey 4645 Plano Parkway Apt. 5101, Carrollton, TX 75010 817.907.2366 • mommahakey@gmail.com Serve. Served as a liaison between schoolprincipals and nutrition department. ARAMARK BUSINESS DINING DIVISION IRVING, MCKINNEY, ARLINGTON, TX Food Service Director for Boeing/Blockbuster Headquarters/American Airlines 7/1997 - 10/1998 ● Managed business cafeterias and catering services. Placed all orders, planned all menus, hired and trained 10-20 employees. ARAMARK SCHOOL NUTRITION DIVISION -LUBBOCK INDEPENDENT SCHOOLS (LISD) LUBBOCK, TX Assistant Food Service Director 1/ 1996 - 07/1997 ● Managed 22 schoolkitchens and overall food service operations to ensure conformance to nutritional, safety, sanitation and quality standards. Front of house and back of house management included ordering of food & equipment, training & hiring staff, maintaining district-wide POS system. Maintained operating and expense reports and forecasting for future schoolyear. Responsible for accounts payable and receivable. Responsible for payroll. Responsible for classroom education of the students. EDUCATION TEXAS WOMAN'S UNIVERSITY B.S. Degree in Dietetics and Institutional Administration, DENTON TEXAS 1995 THE AMERICAN ASSOCIATION OF NUTRITIONAL CONSULTANTS Certified Nutrition Consultant,2006 TEXAS WOMAN'S UNIVERSITY B.A. Degree in Business,Minor in HR, DENTON TEXAS 2012 - Present ADDITIONAL SKILLS ● Experience in all areas of business (forecasting,budgeting,AP/AR, marketing, HR, training, purchasing,inventory) ● Management experience with supervision of 50 to 100+ employees ● 5+ years experience hiring and training employees and food service management ● Computer skills include both PC or Mac operations as well as Microsoft Office 2010 & 2013 applications (Word, Excel, Access,Powerpoint) ● Excellent verbal and written communication skills PROFESSIONAL TRAINING/ORGANIZATIONS American School Food Service Association Member ID 440264 The American Association of Nutritional Consultants ProfessionalMember# 05H192949 Personal Member of the American Obesity Association Member # 31812