My ambitions are to make an impact to this world and to know that my work made a difference for the improvement of society

1. ALI BAYAT
45 pine creek drive, Carlisle, PA 17013 | H: 717-713-7305 | bayatal@dickinson.edu
PROFESSIONAL SUMMARY
An undergraduate student from Dickinson College in order to pursue a career in pharmaceuticals with
great customer service abilities along with extensive knowledge in medical drug policies. Detail-
oriented student with strong technical skills and the ability to learn concepts quickly.
SKILL HIGHLIGHTS
Exceptional patient care and
interaction
Excellent telephone etiquette
Strong background in FDA drug
safety guidelines
Expert understanding of
Medicare and Medicaid
processes
Customer service-oriented
Customer service mindset
Excellent verbal communication
Receive return merchandise
Sales proficiency
PROFESSIONAL EXPERIENCE
12/2013 to 06/2014 Sub maker/ cashier
Subway -Carlisle, PA
Exposed to constant communication between co-workers and customers.
Dealt with money and overseeing a shift to run the store
Supervisor of the store Had the responsible to close the store with constant
in flow of customers.
Experience with POS system
managed money, counted money
06/2016 to 08/2016 Warehouse worker
Office Depot - Carlisle, PA
- Worked with a team to get accomplish deliveries
- Constant teamwork and communication with co-workers
-Fast paced environment
-Manual labor

2. 07/2016 to 09/2016 Pharmacy service associate ( Pharmacy technician)
Kmart -Carlisle, PA
- Telephoned customers about their prescriptions
-Refilled some prescriptions
-Helped customer find drugs inside store
-constant communication with customers regarding their prescriptions, side
effects, and the drug's function
-Followed FDA Policy regarding drugs
-Privacy regarding prescriptions
- very precise measurements of drug refiling
06/2017 to 12/2017 Apple Drive Diner
- Manager
- Interviewed and hired employees
- Worked with companies such as Yelp and Clipper Magazine for advertising purposes
- Formed a business plan for improving and projecting business sales for the
establishment
- Was in constant contact with employees and customers in order to run the business
smoothly
EDUCATION AND TRAINING
2015 High School Diploma
Carlisle High school - Carlisle, PA, USA
Member of the key club
- relay for life
-Community service
- Philanthropy
- Charity donations
Academic Achievements
- Honor roll
-3.3 GPA
Coursework
-Honors chemistry
-Honors Physics
-Honors Biology
-AP Spanish
2019 Bachelor of Science: Biochemistry
Dickinson college -Carlisle ,PA, USA
Member of neuroscience club
-new understanding of the brain
-philanthropy
Relay for Life
-Community Service
-Philanthropy
Member of Delta Sigma Phi
-Philanthropy chair
-School community engagement
-Academic chair

3. -Philanthropy
-Community service
Course work
-Biochemistry
COMMUNITY SERVICE
Dream catchers
-Student tutor for ESL students in middle school
-Assist middle school students in becoming a role model within their community
-Planned extracurricular activities for students
Pre-health society
-Attended seminars relating to the science field
Relay for Life
-Support breast cancer
-Set up charity events
-Philanthropy
Key Club
-Pennies for kids
-Philanthropy
-Community service (Project Share, food pantry) - 50+ hours
Delta sigma Phi
-Philanthropy chair
-Philanthropy (American Red cross)
-Community service (Project share) (Susquehanna dog services)
- Academic chair- tutor students that were struggling in their course work, and recommended them to
advisors for additional support

4. REFERENCES
References Prof. Mckay Mathematics professor Dickinson College Email- mckaytr@dickinson.edu
Phone number - (717) 245-1048 Prof. Wohlbach Biology professor- Dickinson college Email-
wohlbacd@dickinson.edu Phone number- (717) 254-8131
SKILLS
Languages
-Proficient in English
-Proficient in Farsi
-Spanish
Computer systems
-POS system
-Microsoft PowerPoint, Excel, Word
-simple web designs
Communication
-Telephone etiquette
-good verbal communication
-customer service experience