SlideShare a Scribd company logo
Cross-culturalcommunications  By : Alokkumarsingh PONDICHERRY UNIVERSITY
Culture. What   is   culture? Culture is the arts elevatedtoa set of beliefs---Tom Wolfe Culture is the lens through which  we view the world
Cultural differences visible Communication styles Attitudes towards conflict Decision making styles Approaching to knowing unvisible Beliefs Values Expectation Attitudes
communication Communication is the sending of message from a source to  a receiver with the least possible loss of meaning . The  speaker sends a messages that is in some kind of code . The listener decodes the messages and responds thereby giving the speaker feedback
Why cross culture is important ?  Globalization Business opportunities Job  opportunities Sharing of views and ideas Talent improvisation  An understanding of diverse market
Context cultures High context culture---cultures that rely heavily on  non-verbal and subtle situational cues in communication . Japanese Arabs  Latin Americans Iitalians British French North americans Scandinavians  Germans  Swiss Low context cultures---cultures that rely heavily on words to convey meaning in communication .
Eye In some cultures, looking people in the eyes is assumed to indicate honesty and straightforwardness , in others it is seen as challenging and rude .  In Arab culture too little eye contact is regarded as disrespectful .  In English culture certain amount of  eye contact is necessary but too much makes people uncomfortable    In South- Asian countries direct eye contact is regarded aggressive & rude .
Gestures  JAPAN = MONEY U S = O K  RUSSIA = ZERO                       BRAZIL = INSULT
Welcome topics during conversation Indonesia – family, travel,      sports, local cuisine Germany – sports, politics,current events, beer.
Blocks to cultural communication Stereotyping—Generalizingabout a person while ignoring presence of individual differences Discrimination-differential treatment of an individual due to minority status ;actual & percieved
Continued----- Tone difference- Formal tone change becomes embarrassing & off-putting in some cultures.  Cultural imposition-
Skills to overcome differences  To handle  yourself ,use your head  To handle others ,use your heart.
Continued--- Respect differences while working together
Continued--- Building trust across cultural differences  Connecting people
Precautions in cross- cultural communication  Slow down  Separate question Use easy words Write it down  Be supportive   Check meaning  Avoid Slang  Watch the humour  Avoid negative question  Maintain etiquette
Cross culturalcommunication-090929193737-phpapp01

More Related Content

What's hot

Cross Cultural Understanding
Cross Cultural UnderstandingCross Cultural Understanding
Cross Cultural Understanding
Mss Rizky Harmiyanti
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
Rythima Kalra
 
Importance of cutural awareness for business people
Importance of cutural awareness for business peopleImportance of cutural awareness for business people
Importance of cutural awareness for business people
LyLy Tran
 
Cultural Differences in Nonverbal Communication
Cultural Differences in Nonverbal CommunicationCultural Differences in Nonverbal Communication
Cultural Differences in Nonverbal Communication
Abbie Laudato
 
Cross cultural-communication
Cross cultural-communicationCross cultural-communication
Cross cultural-communication
DAVIS THOMAS
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
sohrab642
 
Cross communication culture
Cross communication cultureCross communication culture
Cross communication culture
Jitin Kollamkudy
 
Communicating with cultural awareness
Communicating with cultural awarenessCommunicating with cultural awareness
Communicating with cultural awareness
afinn302
 
Sanjay cross cultural-communication-ppt
Sanjay cross cultural-communication-pptSanjay cross cultural-communication-ppt
Sanjay cross cultural-communication-ppt
dabhisanjay
 
Cultural Sensitivity & Etiquette
Cultural Sensitivity & EtiquetteCultural Sensitivity & Etiquette
Cultural Sensitivity & Etiquette
rkCity007
 
Cross culrural conflict and adjusment
Cross culrural conflict and adjusmentCross culrural conflict and adjusment
Cross culrural conflict and adjusment
Fatmawati Khodijah
 
How culture Affect On Business Communication?
How culture Affect On Business Communication?How culture Affect On Business Communication?
How culture Affect On Business Communication?
Rubel Islam
 
Cross culture dynamics
Cross culture dynamicsCross culture dynamics
Cross culture dynamics
kohlisudeep18
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
Faisal Khan
 
Cultural Awareness
Cultural AwarenessCultural Awareness
Cultural Awareness
guest0f813d
 
Cultural misunderstanding
Cultural misunderstandingCultural misunderstanding
Cultural misunderstanding
Alan Bessette
 
Non verbal communication
Non verbal communicationNon verbal communication
Non verbal communication
PSYCH245
 
Verbal communication Cross Cultural Communication
Verbal communication Cross Cultural  CommunicationVerbal communication Cross Cultural  Communication
Verbal communication Cross Cultural Communication
Sofiyana Danistha
 
Cross Cultural Conflict and Adjustment
Cross Cultural Conflict and AdjustmentCross Cultural Conflict and Adjustment
Cross Cultural Conflict and Adjustment
Elviyasa Siregar
 
Cross cultural communication (2)
Cross cultural communication (2)Cross cultural communication (2)
Cross cultural communication (2)
trivikramansrinivasa
 

What's hot (20)

Cross Cultural Understanding
Cross Cultural UnderstandingCross Cultural Understanding
Cross Cultural Understanding
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
 
Importance of cutural awareness for business people
Importance of cutural awareness for business peopleImportance of cutural awareness for business people
Importance of cutural awareness for business people
 
Cultural Differences in Nonverbal Communication
Cultural Differences in Nonverbal CommunicationCultural Differences in Nonverbal Communication
Cultural Differences in Nonverbal Communication
 
Cross cultural-communication
Cross cultural-communicationCross cultural-communication
Cross cultural-communication
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
 
Cross communication culture
Cross communication cultureCross communication culture
Cross communication culture
 
Communicating with cultural awareness
Communicating with cultural awarenessCommunicating with cultural awareness
Communicating with cultural awareness
 
Sanjay cross cultural-communication-ppt
Sanjay cross cultural-communication-pptSanjay cross cultural-communication-ppt
Sanjay cross cultural-communication-ppt
 
Cultural Sensitivity & Etiquette
Cultural Sensitivity & EtiquetteCultural Sensitivity & Etiquette
Cultural Sensitivity & Etiquette
 
Cross culrural conflict and adjusment
Cross culrural conflict and adjusmentCross culrural conflict and adjusment
Cross culrural conflict and adjusment
 
How culture Affect On Business Communication?
How culture Affect On Business Communication?How culture Affect On Business Communication?
How culture Affect On Business Communication?
 
Cross culture dynamics
Cross culture dynamicsCross culture dynamics
Cross culture dynamics
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
 
Cultural Awareness
Cultural AwarenessCultural Awareness
Cultural Awareness
 
Cultural misunderstanding
Cultural misunderstandingCultural misunderstanding
Cultural misunderstanding
 
Non verbal communication
Non verbal communicationNon verbal communication
Non verbal communication
 
Verbal communication Cross Cultural Communication
Verbal communication Cross Cultural  CommunicationVerbal communication Cross Cultural  Communication
Verbal communication Cross Cultural Communication
 
Cross Cultural Conflict and Adjustment
Cross Cultural Conflict and AdjustmentCross Cultural Conflict and Adjustment
Cross Cultural Conflict and Adjustment
 
Cross cultural communication (2)
Cross cultural communication (2)Cross cultural communication (2)
Cross cultural communication (2)
 

Viewers also liked

Resmeth1 1229538350976106-1
Resmeth1 1229538350976106-1Resmeth1 1229538350976106-1
Resmeth1 1229538350976106-1
Radost Sviridon
 
Challenge activity for iPads
Challenge activity for iPads Challenge activity for iPads
Challenge activity for iPads
Liz Diamond
 
Beriman kepada malaikat
Beriman kepada malaikatBeriman kepada malaikat
Beriman kepada malaikat
Naimah Musa
 
036.ple.liz diamondppt
036.ple.liz diamondppt036.ple.liz diamondppt
036.ple.liz diamondppt
Liz Diamond
 
Beriman kepada rasul
Beriman kepada rasulBeriman kepada rasul
Beriman kepada rasul
Naimah Musa
 
PLE eliz diamond
PLE eliz diamondPLE eliz diamond
PLE eliz diamond
Liz Diamond
 
Use business technology
Use business technologyUse business technology
Use business technology
Liz Diamond
 

Viewers also liked (8)

Wujud
WujudWujud
Wujud
 
Resmeth1 1229538350976106-1
Resmeth1 1229538350976106-1Resmeth1 1229538350976106-1
Resmeth1 1229538350976106-1
 
Challenge activity for iPads
Challenge activity for iPads Challenge activity for iPads
Challenge activity for iPads
 
Beriman kepada malaikat
Beriman kepada malaikatBeriman kepada malaikat
Beriman kepada malaikat
 
036.ple.liz diamondppt
036.ple.liz diamondppt036.ple.liz diamondppt
036.ple.liz diamondppt
 
Beriman kepada rasul
Beriman kepada rasulBeriman kepada rasul
Beriman kepada rasul
 
PLE eliz diamond
PLE eliz diamondPLE eliz diamond
PLE eliz diamond
 
Use business technology
Use business technologyUse business technology
Use business technology
 

Similar to Cross culturalcommunication-090929193737-phpapp01

crossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptx
crossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptxcrossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptx
crossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptx
abdulhaseeb333331
 
Cross cultural communication in business world
Cross cultural communication in business worldCross cultural communication in business world
Cross cultural communication in business world
onlyvvek
 
Cross cultural-communication-ppt
Cross cultural-communication-pptCross cultural-communication-ppt
Cross cultural-communication-ppt
jigar_moradiya
 
Cross Culture Communication
Cross Culture CommunicationCross Culture Communication
Cross Culture Communication
venkat
 
dokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdf
dokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdfdokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdf
dokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdf
SariAstuti12
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
forece
 
cross-cultural-communication1.ppt
cross-cultural-communication1.pptcross-cultural-communication1.ppt
cross-cultural-communication1.ppt
SakuraKinomoto45
 
Oral expression strategies
Oral expression strategiesOral expression strategies
Oral expression strategies
Anna Pham
 
Intercultural non verbal communication
Intercultural non verbal communicationIntercultural non verbal communication
Intercultural non verbal communication
Talha Ghaffar
 
Vijay makwana 130210125067 cross cultural-communication
Vijay makwana 130210125067 cross cultural-communicationVijay makwana 130210125067 cross cultural-communication
Vijay makwana 130210125067 cross cultural-communication
G.E.C BHAVNAGAR
 
Business communication 4
Business communication 4Business communication 4
Business communication 4
Trichelle Christian
 
Cross cultural communication.pptx
Cross cultural communication.pptxCross cultural communication.pptx
Cross cultural communication.pptx
AkshatGupta349724
 
Communicating Across Cultures
Communicating Across CulturesCommunicating Across Cultures
Communicating Across Cultures
Rajiv Bajaj
 

Similar to Cross culturalcommunication-090929193737-phpapp01 (20)

crossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptx
crossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptxcrossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptx
crossculturalcommunicationinbusinessworld-110906213335-phpapp01 (1).pptx
 
Cross cultural communication in business world
Cross cultural communication in business worldCross cultural communication in business world
Cross cultural communication in business world
 
Cross cultural-communication-ppt
Cross cultural-communication-pptCross cultural-communication-ppt
Cross cultural-communication-ppt
 
Cross Culture Communication
Cross Culture CommunicationCross Culture Communication
Cross Culture Communication
 
dokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdf
dokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdfdokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdf
dokumen.tips_cross-cultural-communication-ppt-55948e319728e.pdf
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
Cross-Cultural Communication
Cross-Cultural CommunicationCross-Cultural Communication
Cross-Cultural Communication
 
cross-cultural-communication1.ppt
cross-cultural-communication1.pptcross-cultural-communication1.ppt
cross-cultural-communication1.ppt
 
Oral expression strategies
Oral expression strategiesOral expression strategies
Oral expression strategies
 
Intercultural non verbal communication
Intercultural non verbal communicationIntercultural non verbal communication
Intercultural non verbal communication
 
Vijay makwana 130210125067 cross cultural-communication
Vijay makwana 130210125067 cross cultural-communicationVijay makwana 130210125067 cross cultural-communication
Vijay makwana 130210125067 cross cultural-communication
 
Business communication 4
Business communication 4Business communication 4
Business communication 4
 
Cross cultural communication.pptx
Cross cultural communication.pptxCross cultural communication.pptx
Cross cultural communication.pptx
 
Communicating Across Cultures
Communicating Across CulturesCommunicating Across Cultures
Communicating Across Cultures
 

Recently uploaded

Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.
Ashokrao Mane college of Pharmacy Peth-Vadgaon
 
Film vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movieFilm vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movie
Nicholas Montgomery
 
A Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in EducationA Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in Education
Peter Windle
 
DRUGS AND ITS classification slide share
DRUGS AND ITS classification slide shareDRUGS AND ITS classification slide share
DRUGS AND ITS classification slide share
taiba qazi
 
Top five deadliest dog breeds in America
Top five deadliest dog breeds in AmericaTop five deadliest dog breeds in America
Top five deadliest dog breeds in America
Bisnar Chase Personal Injury Attorneys
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
Scholarhat
 
How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17
Celine George
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
tarandeep35
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
David Douglas School District
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
Jean Carlos Nunes Paixão
 
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama UniversityNatural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Akanksha trivedi rama nursing college kanpur.
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
Nicholas Montgomery
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
heathfieldcps1
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
camakaiclarkmusic
 
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold MethodHow to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
Celine George
 
A Independência da América Espanhola LAPBOOK.pdf
A Independência da América Espanhola LAPBOOK.pdfA Independência da América Espanhola LAPBOOK.pdf
A Independência da América Espanhola LAPBOOK.pdf
Jean Carlos Nunes Paixão
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
Colégio Santa Teresinha
 
PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.
Dr. Shivangi Singh Parihar
 
Liberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdfLiberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdf
WaniBasim
 

Recently uploaded (20)

Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.Biological Screening of Herbal Drugs in detailed.
Biological Screening of Herbal Drugs in detailed.
 
Film vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movieFilm vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movie
 
A Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in EducationA Strategic Approach: GenAI in Education
A Strategic Approach: GenAI in Education
 
DRUGS AND ITS classification slide share
DRUGS AND ITS classification slide shareDRUGS AND ITS classification slide share
DRUGS AND ITS classification slide share
 
Top five deadliest dog breeds in America
Top five deadliest dog breeds in AmericaTop five deadliest dog breeds in America
Top five deadliest dog breeds in America
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
 
How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
 
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama UniversityNatural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
 
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold MethodHow to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
 
A Independência da América Espanhola LAPBOOK.pdf
A Independência da América Espanhola LAPBOOK.pdfA Independência da América Espanhola LAPBOOK.pdf
A Independência da América Espanhola LAPBOOK.pdf
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
 
PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.
 
Liberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdfLiberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdf
 

Cross culturalcommunication-090929193737-phpapp01

  • 1. Cross-culturalcommunications By : Alokkumarsingh PONDICHERRY UNIVERSITY
  • 2. Culture. What is culture? Culture is the arts elevatedtoa set of beliefs---Tom Wolfe Culture is the lens through which we view the world
  • 3. Cultural differences visible Communication styles Attitudes towards conflict Decision making styles Approaching to knowing unvisible Beliefs Values Expectation Attitudes
  • 4. communication Communication is the sending of message from a source to a receiver with the least possible loss of meaning . The speaker sends a messages that is in some kind of code . The listener decodes the messages and responds thereby giving the speaker feedback
  • 5. Why cross culture is important ? Globalization Business opportunities Job opportunities Sharing of views and ideas Talent improvisation An understanding of diverse market
  • 6. Context cultures High context culture---cultures that rely heavily on non-verbal and subtle situational cues in communication . Japanese Arabs Latin Americans Iitalians British French North americans Scandinavians Germans Swiss Low context cultures---cultures that rely heavily on words to convey meaning in communication .
  • 7. Eye In some cultures, looking people in the eyes is assumed to indicate honesty and straightforwardness , in others it is seen as challenging and rude . In Arab culture too little eye contact is regarded as disrespectful . In English culture certain amount of eye contact is necessary but too much makes people uncomfortable In South- Asian countries direct eye contact is regarded aggressive & rude .
  • 8. Gestures JAPAN = MONEY U S = O K RUSSIA = ZERO BRAZIL = INSULT
  • 9. Welcome topics during conversation Indonesia – family, travel, sports, local cuisine Germany – sports, politics,current events, beer.
  • 10. Blocks to cultural communication Stereotyping—Generalizingabout a person while ignoring presence of individual differences Discrimination-differential treatment of an individual due to minority status ;actual & percieved
  • 11. Continued----- Tone difference- Formal tone change becomes embarrassing & off-putting in some cultures. Cultural imposition-
  • 12. Skills to overcome differences To handle yourself ,use your head To handle others ,use your heart.
  • 13. Continued--- Respect differences while working together
  • 14. Continued--- Building trust across cultural differences Connecting people
  • 15. Precautions in cross- cultural communication Slow down Separate question Use easy words Write it down Be supportive Check meaning Avoid Slang Watch the humour Avoid negative question Maintain etiquette