Uploaded byAndrea Darabos
Creating Happy Workplaces with Henry Stewart
The document discusses methods for creating a happy workplace, focusing on management strategies that empower employees and foster self-motivation. Key principles include trust, freedom with guidelines, and hiring for attitude while training for skills. It emphasizes the importance of a supportive environment and celebrating mistakes to enhance productivity and employee satisfaction.
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Creating Happy Workplaces with Henry Stewart
- 1. London M3.0 Meetup Changingthe way we manage Andrea Darabos Lean Agile Coach, Trainer LEAN ADVANTAGE Ltd. Andrea@leanadvantage.co.uk Ryan Behrman Agile Coach EPAM Systems Ryan_Behrman@epam.com
- 2. Creating a Happy Workplace &Great Customer Service Henry Stewart Happy Ltd
- 3. Less than 2 Years Morethan 2 Years Been at your organisation
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- 7. NoYes Each day atwork I get to do what I am best at
- 8. Being told what todo Complete Freedom I prefer Freedom Within Guidelines
- 9. No Yes I havea good work-life balance
- 10.
- 11. I believe peopleare… (Theory X) Unmotivated Work only for reward Need supervision (Theory Y) Self-motivated Want to do well Eager to learn
- 12. My company believes… (TheoryX) Unmotivated Work only for reward Need supervision (Theory Y) Self-motivated Want to do well Eager to learn
- 13. Nice to HaveKeyPriority Happy Workplace
- 14. Creating a Happy Workplace HenryStewart Happy Ltd
- 15. Best Workplaces: UKTop 20
- 16. People work bestwhen they feel good about themselves
- 17. How would yourorganisation be different if the focus of management was making people feel good?
- 18. Alex Edmans, WhartonBusiness School £100,000 £231,000
- 20. Its not aboutfun….
- 21. Maslow’s Hierarchy ofNeeds Self -actualisation Self-esteem Belonging Safety Physical Needs: Eat, Sleep
- 22. Pyramid of ManagementNeeds Trust Freedom Challenge Support Communication Reward
- 23.
- 24. What could youpre-approve?
- 25. Good communicator Express interest Beproductive and results-oriented Empower, don't micromanage Help with career development Key technical skills Be a good coach Clear vision Project Oxygen
- 26. 1. Be agood coach 2. Empower, don't micromanage 3. Express interest 4. Be productive and results-oriented 5. Good communicator 6. Help with career development 7. Clear vision 8. Key technical skills. Project Oxygen
- 27.
- 28. Who would yourecruit?
- 29. Choose who managespeople based on how good they are at ….
- 30. Choose who managespeople based on how good they are at …. managing people
- 31. Roles of Management Strategy DecisionMaking Supporting Challenging Coaching
- 32. Roles of Management RoleA Strategy Decision Making Role B Supporting Challenging Coaching
- 33.
- 34. Play to yourstrengths
- 35.
- 36. 1. Get peopleto do what they are good at 2. Give them the freedom to do it well 3. Make them happy
- 37. One thing Ilike about these ideas...
- 38. Creating a Happy Workplace HenryStewart henry@happy.co.uk 07870 682442 Twitter: happyhenry
- 39. 1. Trust YourPeople 2. Make Your People Feel Good 3. Give Freedom within Clear Guidelines 4. Be Open and Transparent 5. Recruit for Attitude, Train for Skill 6. Celebrate Mistakes 7. Community: Create Mutual Benefit 8. Love Work, Get a Life 9. Select Managers Who are Good at Managing 10. Play to your strengths