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ASK Consulting culture code
- 1. VALUES+ CULTURE Creating a company that works for everyone
- 2. What do you mean by CULTURE?
- 3. CULTURE A set of shared values, goals and practices that characterize an organization* *We’re talking about people here, not biology…
- 4. A COUPLE OF THINGS ABOUT CULTURE Leadership + People = Culture Culture is a fact of life Your organization will develop a culture no matter what you do
- 5. So, we developed a culture we like A strong, positive, functional culture requires ongoing attention + energy You have to live it every day Everyone has to be included No exceptions, take backs or do-overs We’re still working on it…this is an ongoing thing
- 6. People are our business Our culture supports our founding principles: agility, service, knowledge We rely on each other to ensure our candidates, clients, employees and communities thrive OUR CULTURE IS OUR CENTER
- 7. WHAT’S A CULTURE CODE*? 9 Core Values describing where we came from, who we are and who we want to be *It provides a direction, so we’re all focused on the same things
- 8. ASK CULTURE CODE 1. We Live by One Rule: Build it and They will Come 2. We are Obsessively Responsive 3. We Believe Hard Work > Everything 4. We Have a People First Mentality 5. We Earn Trust 6. We are Driven by Innovation 7. We Work as One Team 8. We Think Serving Others is a Selfish act we Should Commit Often 9. We are Passionate About Creating Positive Experiences
- 9. Build it and They Will Come We Live by One Rule:
- 10. Yes, like that movie with the corn field and baseball We believe if we build… Effective delivery, clients will come Positive experiences, candidates will come A great culture, amazing people will come It’s worked pretty well for more than a decade
- 11. *mistakes are the best teachers We have faith in our ability to deliver Nothing happens without risk Agility + Adaptability = Making it Work Yes, building proactive solutions can be risky*
- 13. WE’RE ALL ABOUT CONNECTIONS People, services, solutions…yep, we connect all of them Responsiveness is critical to positive connection
- 14. RESPONSIVE TO? Everyone… Clients Candidates Each other* *Especially each other Responses should be timely, thorough + straightforward
- 15. Hard Work > Everything We Believe
- 16. The best idea in the world isn’t going anywhere unless you work for it The gears fit, but nothing is spinning…
- 17. Collaboration, cooperation + teamwork keep us moving forward Hard work is what got us here + makes us thrive This is a top-to- bottom thing around here – from the CEO down, we walk the talk
- 19. Whether they’re a client, candidate or employee they are a person first We treat everyone the way we want to be treated – with respect, integrity + transparency
- 20. It’s always + only about people Everything we do is focused on people, and that’s how we like it
- 21. We Earn Trust
- 22. WE DON’T MEAN TO BRAG… It’s not bragging to say our employees and clients trust us because we: Always do what we say Are transparent + honest Act fairly + use good judgement Okay, maybe we’re bragging a little… We work hard to do good + be good at what we do
- 23. We expect every employee to do the right thing, always We earn and give trust We deliver on our promises See, trustworthy Yes, even the CEO, especially the CEO
- 25. We’re relentless about providing solutions There is no “how it’s always been done” Delivering no matter what demands new ideas THERE IS NO BOX We’re all in – everyone shares creative solutions
- 26. Innovations should… Improve on the current Solve for the client Be fair + equitable Follow our core values Be shared widely Some innovations are short term solutions… Then, we innovate some more
- 27. We Work as One Team
- 28. PULLING TOGETHER We’re not rowing or pulling heavy things, but… Delivering excellent results requires cooperation We are competitive and collaborative We rely on each other to deliver and get the job done
- 29. Everyone on the boat helps get us where we’re going The driver may not be rowing, but she’s vital to reaching the finish line
- 30. Serving Others is a Selfish Act we Should Commit Often We Think
- 31. Heroes don’t have to save the day They choose to come to the rescue
- 32. WE SERVE OTHERS BECAUSE IT MAKES US HAPPY Seriously, there’s a bunch of TED talks about this Engaging with and serving our communities is a core part of who we are at ASK Consulting
- 33. SELFLESS SERVICE IS GOOD FOR THE SOUL Just like healthy food and exercise are good for our bodies And healthy relationships are good for our hearts There’s a certain selfishness in being selfless – it makes your soul happy! So, on purpose, we try to commit this selfish act often
- 34. This is why we give back to and serve* our communities Plus, thriving communities benefit everyone + it makes us feel good *Collectively and individually, ASK gives money, time, resources and expertise to help those less privileged
- 36. We create positive experiences for everyone: candidates, clients + employees When people feel good, they do good Positivity pays forward making every interaction better POSITIVITY MULTIPLIES positivity x positivity = even more positivity We’re positively thrilled to make a difference every day!
- 37. Our commitment to positive experiences is why we have 4.6 stars* on Glassdoor *Well above the industry average 3.5 stars
- 38. *Over 20% more likely to leave a review about a negative experience than a positive one Everyone knows* people are more likely to leave bad reviews than good We’re proud to inspire so many people to give us positive feedback
- 39. TO RECAP… TL;DR Culture is everything People are the center of everything we do Great Culture = Great People = Great Results
- 40. Building a strong, positive, functional culture is a continual process… Guided by our 9 Core Values Shared values are essential to a successful relationship
- 41. Agility Service Knowledge ASK It’s more than just our name, it’s a statement of our principles* *They’re the foundation of how we do EVERYTHING
- 42. We’re all in Together Working hard, responding, innovating, collaborating, serving, delivering Being people who care* about our clients, our candidates, and each other…every day *This is why we’re here + thriving
- 43. THANK YOU feedback@askconsulting.com We love getting feedback! It offers introspection + fuels innovation