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Creating Inspired Workplaces
- 1. Creating Inspired Workplaces Laura Rohde April 11, 2017
- 2. - 2 - • Highly engaged employees are 38% more likely to have above average productivity • Increasing employee engagement investments by 10% can increase profits by $2,400 per employee, per year • Companies with engaged employees outperform those without by 202% • Only 25% of business leaders have an employee engagement strategy STATISTICS
- 3. - 3 - TALENT SELECTION AND TALENT DEVELOPMENT
- 4. - 4 - HIRING RIGHT • Core Values • Questions o Cultural Fit o Motivational Fit • Behavioral Based Interviewing Training • The Birkman Method® o Strengths and Personal Motivators
- 5. - 5 - ONBOARDING • First impression • Living your culture • Skills development • Activity-based / Making learning fun • Networking / Collaborating with others • The Birkman Method® o Puzzle pieces o Phone directory / Jabber
- 6. - 6 - ASSESSMENT TOOL THE BIRKMAN METHOD® Powerful tool that identifies a person’s: • Passions • Behaviors • Motivation • Interests
- 7. - 7 - TRAINING & DEVELOPMENT Employee Development / Training Programs • Essential / Soft skills training • Team development • Leadership development • EQ more important than IQ
- 8. - 8 - TRAINING & DEVELOPMENT Visual, Auditory and Kinesthetic (VAK) Learning • How adults learn • Train-the-Trainer programs • How to design and deliver effective training
- 9. - 9 - COACHING • Coaching Programs o Set the tone from the top o Developing great coaches o Coach to the individual • The Birkman Method® o One-page coaching report o How to provide effective feedback o Differences to watch report
- 10. - 10 - COACHING HR’s Handbook for Implementing Coaching • Set and communicate expectations • Educate managers on their role as “coach” • Create structure / templates • Set a frequency for coaching sessions • Encourage two-way conversation • Track, monitor and measure progress
- 11. - 11 - COACHING 1. What motivates you? 2. What do you want out of work? 3. How do you want work organized? 4. How do you want to receive feedback? 5. What does work / life balance mean to you?
- 12. - 12 - TALENT MANAGEMENT
- 13. - 13 - PERFORMANCE • Performance review process • Coaching notes • 360 feedback • 9-Box talent management tool • Stay interviews
- 14. - 14 - 360 FEEDBACK • Stop, start, continue • 3 Questions 1. Strengths 2. Areas that need to improve 3. Other
- 15. - 15 - MANAGEMENT TOOL 9-BOX TALENT
- 16. - 16 - INTERVIEW QUESTIONS STAY 1. What about your job makes you want jump out of bed? 2. What about your job makes you want to hit the snooze button? 3. What are you passionate about? 4. What is your dream job? 5. If you won the lottery and didn’t have to work, what would you miss?
- 17. - 17 - OUR WORKFORCE UNDERSTANDING
- 18. - 18 - WORKFORCE 2020 Traditionalists , 1% Baby Boomers, 22% Gen X, 20% Millennials, 50% Gen Z, 7%
- 19. - 19 - GENERTIONS ACTIVITY Final Score Your thoughts are similar to a: 20-17 points Traditionalist 16-13 points Baby Boomer 12-9 points Generation X (Gen X) 8 points Millennial Thinking Like a Generation Activity
- 20. - 20 - EMBRACING GENERATIONAL • Boost productivity • Sharpen effectiveness • Develop well rounded teams • Aid in succession planning DIFFERENCES
- 21. - 21 - GENERATIONAL HARMONY 1. Show Respect 2. Be Flexible 3. Avoid Stereotyping 4. Learn from one another 5. Adjust communication style 6. Focus on similarities 7. Appreciate and value differences CREATE MULTI-
- 22. - 22 - QUOTE “We honor the generations that have come before and are mindful of those yet to come.” - Anonymous
- 23. - 23 - EMPLOYEE ENGAGEMENT
- 24. - 24 - EMPLOYEE ENGAGEMENT High engagement is the organization’s best predictor of success
- 25. - 25 - EMPLOYEE ENGAGEMENT Engaged Employees lead to… • Higher service, quality, and productivity which leads to… • Higher customer satisfaction, which leads to… Increased sales (repeat business and referrals) which leads to… • Higher levels of profit which leads to… Higher shareholder returns/stock price
- 26. - 26 - QUOTE “The task of leadership is to create an alignment of strengths making systems weakness irrelevant.” - Pete Drucker, Management consultant, educator and author
- 27. - 27 - STRENGTHS How often do I get to use my strengths at work?
- 28. - 28 - BOUNDLESS ENGAGEMENT How do we create “boundless engagement?”
- 29. - 29 - BOUNDLESS ENGAGEMENT • Treat employees like owners in the company • Hold meetings / forums to give them a voice • Listen to them and follow up with actions • Be approachable and accessible • Get employees involved at every level of the organization • Play to employees’ strengths • Respect every individual for what they bring to the table
- 30. - 30 - QUOTE “The world we have created is a product of our thinking; it cannot be changed without changing our thinking.” - Albert Einstein, theoretical physicist
- 31. - 31 - HR CONSULTING • Hiring best practices • Onboarding programs • Train the Trainer • Core values initiatives • Recognition programs • Coaching programs • Training and development • Developing leaders / Succession planning
- 32. - 32 - Laura Rohde HR Director lrohde@skodaminotti.com 440-449-6800 CONTACT ME
- 33. - 33 - Skoda Minotti CPAs, Business & Financial Advisors 440-449-6800 skodaminotti.com THANK YOU Linkedin.com/company/skoda-minotti Twitter.com/SkodaMinotti Facebook.com/SkodaMinotti
Editor's Notes
- Source – Dale Carnegie and Workplace Research Foundation
- Right Seats/Right Bus
- I am a Birkman Consultant….
- 79% of employees who said their organization had a formal employee development program were engaged compared to only 57.8% who said they didn’t have an employee development program (Quantum Workplace) Studies prove that employees want to work at an organization that offers them opportunities to learn and grow.
- VAK Quiz Averages (per familyeducation.com) Visual Learners 40% - responding well to visual cues such as pictures, notes and diagrams Auditory Learners 30% - retains information after hearing it Kinesthetic Learners 30% - picks things up through touch or imitation We all have the capability to learn via all three styles but are usually dominate in one
- 85% of highly disengaged employees do not receive enough coaching from their boss. (Quantum Workplace)
- Increase Employee Performance with Manager Coaching. People will produce more than they think they can if they are challenged. Stretch goals and S.M.A.R.T. Goals
- 360 Feedback : 73.4% of managers said peer feedback is valuable Organizations that utilize 360 feedback as a means of peer coaching are more likely to be engaged
- Effective Talent Management Tool Evaluation based on Performance and Potential Tie Comp to Performance
- Get ahead of the exit interview process. Be Proactive.
- Add the percentage of generations in the Skoda Minotti Workplace. Skoda Minotti 2017 workforce: Traditionalist 1% Baby Boomers 20% Gen X 25% Millennials 53% Gen Z 1%
- THIS SLIDE HAS ANIMATION BUILT IN TO REMOVE PHOTO AND THEN DISPLAY SCORES Generations Quiz
- Examples Collaborative discussions Decision-making opportunities Generations in the Workplace Session if you want to learn more – 90 minute session
- Increasing employee engagement investments by 10% can increase profits by $2,400 per employee, per year. Highly engaged employees are 38% more likely to have above-average productivity. (Source: Workplace Research Foundation).
- Companies with engaged employees, outperform those without by 202%. (Source: Dale Carnegie)
- How do we create “boundless engagement?” Clifton StrengthFinder (top 5 strengths) (top 2 leadership strengths) Birkman Method (individual strengths validated)
- We need to think differently if we are going to change. Let’s pause to recollect 1-2 things we would like to try that we heard today.
- As a recap of today, here are some things we can help with as it relates to employee engagement