The document provides 3 tips for new leaders: 1) Collaborate by engaging followers and empowering them through collaboration rather than having all the answers. 2) Have empathy for followers by understanding their psychology, getting to know them personally, and asking how you can support them. 3) Be credible by portraying a professional personal brand through your appearance, always acting professionally, and ensuring you have strong knowledge of topics relevant to your role. The overall message is that effective leadership requires whole system teamwork through these collaborative, empathetic, and credible approaches.

2. 3
Tips for
New Leaders

3. “Leadership occurs when
one person induces others to
work towards some
predetermined objectives”
Massie

4. Collaborate
#1

5. • Leaders do not need to have
all of the answers.
• Collaboration engages and
empowers your followers.
• Engaged followers want to
do more, work harder and
go the extra mile.

6. Have
Empathy
#2

7. “Leadership is about compelling
people to action through your
own strength of character.”
To achieve this, your followers
must believe you care.

8. How to do it…
• Invest time in understanding a
little of the psychology of the
team you lead.
• Get to know your people –
what’s important to them in and
out of work?
• Be brave and ask “What can I
do to better support you?”

9. Be Credible
#3

10. There are just 3
things to
remember

11. Look
Professional
Consider your personal brand.
What image do you want to
portray?

12. Act Professionally
Always.
Whether with colleagues, clients,
in or out of the office.
You are always the leader.

13. Know your stuff
You don’t need to know
everything.
But…
…be sure that you know the stuff
you really should.

14. To recap…

15. 1. Collaborate
1. Have Empathy
1. Be Credible

16. Whole
System
Teamwork

17. engage@twentyoneleadership.com
@benmorton2
www.twentyoneleadership.com
+44 (0) 191280 4249