CRE8 AIIM Business Processed Focused DT Plan Checklist
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This document provides a checklist for developing a business-process focused digital transformation plan. It outlines steps to establish scope, identify technologies, interview stakeholders, develop reports on processes and costs/benefits, create a multi-year roadmap, map current and future states of key processes, develop change plans, design technology requirements, implement projects, and create a reusable framework for ongoing adjustments. The goal is to help organizations assess processes, issues, risks and improve through technologies like RPA, workflow tools, and AI as part of an enterprise-wide digital transformation.
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CRE8 AIIM Business Processed Focused DT Plan Checklist
- 1. HOW TO DEVELOP A BUSINESS-PROCESS-FOCUSED DIGITAL TRANSFORMATION PLAN CHECKLIST (TAKEAWAY) George Dunn President CRE8 Independent Consultants dunn@cre8inc.com 206-556-5958 www.cre8inc.com
- 2. Digital Transformation Plan Establish Study Scope • Enterprise * • Department • Group • Individual (Repeatable) Identify Digital Technologies to be Assessed Provide Education Interview (Value-Score Score Current Processes) • Description • Issues and Challenges • Errors / Quality • Service /Friction • Compliance • Risk (Audit, Press, Litigation) • Volume / FTE Develop Group, Cross-Functional, Department, and Enterprise Report, Include Cost/Benefit Develop Multi-Year Roadmap BUSINESS-PROCESS-FOCUSED DIGITAL TRANSFORMATION CHECKLIST
- 3. For Top Processes Identified Map Current State • Process / Issues • KPIs Map Future State (Lean, Six Sigma, TQM, Re-engineering) • Goals / Process / Needs • KPIs Identify Procedural (Non-Technology) Change Plan * Develop Technology Application Design Requirements • Conceptual • Detailed (Select Vendor, If Not In Place) Develop Detailed Project Plan and Timeline Implement, Develop Documentation and Quality Assurance Testing Library Measure / Adjust BUSINESS-PROCESS-FOCUSED DIGITAL TRANSFORMATION CHECKLIST
- 4. Important to Develop A Re-usable Framework To Support Ongoing Adjustments To The Organization • Process • Customer • FTE • Risk • New Direction Other Digital Transformation Technologies • RPA • Workflow • ECM/ERM • E-signature • Machine Learning • AI • E-Governance BUSINESS-PROCESS-FOCUSED DIGITAL TRANSFORMATION CHECKLIST
- 5. GEORGE DUNN, PRESIDENT CRE8 INDEPENDENT CONSULTANTS Since 1995, CRE8 Independent Consultants has assisted hundreds of organizations with Digital Transformation Planning, Process Improvement and Update of Governance Programs. • Technology planning includes RPA, digital workflow, electronic content/records management, e-signatures, AI, machine learning, recognition, and complex system replacement planning. • Process improvement services includes total quality management, re-engineering, business process management, lean, six sigma, friction-less, and helping organizations to work better. • Review and update/improve information governance policies, procedures, schedules, and programs. We have assisted over 300 organizations, across all industries, that range in size from 25 to 250,000 employees. As independent consultants we provide an independent voice regarding technology abilities, planning, return on investment, transformation, and vendor selection/management.