This document provides an overview and guidelines for JCCS's annual staff training on their corporate compliance program and code of conduct. It discusses the purpose and components of policies and procedures, including definitions, processes, and maps. It also outlines JCCS's corporate compliance program, code of conduct, reporting procedures for violations, and investigations process. Staff are expected to comply with all applicable laws and regulations and maintain high ethical standards.

1. ANNUAL STAFF TRAINING ON THE JCCS CORPORATE COMPLIANCE PROGRAM & THE CODE OF CONDUCT AND STANDARDS OF PERFORMANCE

7. MAP

11. External input : input comes from outside JCCS i.e. referral Step: an action that must be performed i.e. “Call staff member” Decision: actor answers a question to determine where to go next in the process. i.e. “Is today Thursday?” Self- Defined Process : process exist for the actions but listing the steps individually is not necessary. Terminator : end of actionable actions Connectors : on-page /off page

12. Retrieve mail from box Sort mail Stop. Incoming mail Input comes in the office Actor does this All mail sorted Perform this process 1 1 Answer yes / no Ends the process Look for this shape and # on the page no yes

38. OBLIGATION To report IMMEDIATELY Report Freedom from reprisal Report Violations separately