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An Introduction to  Compliance Program at  Tri-City Health Center Presented by Linh Phan
“  Any health care entity which does not have a compliance program is  ‘  institutionally nuts’ ” Karen Morrisette Deputy Chief of Criminal Division U.S. Department of Justice
What is a Compliance Program? ,[object Object],[object Object],[object Object],[object Object]
Why Develop a Compliance Program? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Compliance programs are essential? ,[object Object],[object Object],[object Object],[object Object],[object Object]
How an Effective Compliance Program should be? ,[object Object],[object Object],[object Object],[object Object]
A Comprehensive Compliance Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A Comprehensive Compliance Program
HHS Office of Inspector General ,[object Object],[object Object],[object Object]
Benefits of adopting the Compliance Program Guidance by the OIG ,[object Object],[object Object],[object Object]
Benefits of adopting the Compliance Program Guidance by the OIG ,[object Object],[object Object],[object Object]
Benefits of adopting the Compliance Program Guidance by the OIG ,[object Object],[object Object],[object Object]
Who should be included in the Compliance Program? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Board of Directors ,[object Object],[object Object],[object Object],[object Object]
Compliance Oversight Committee ,[object Object],[object Object],[object Object]
Compliance Oversight Committee ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Compliance Officer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managers & Supervisors ,[object Object],[object Object],[object Object],[object Object],[object Object]
Physicians ,[object Object],[object Object]
Staff ,[object Object],[object Object],[object Object]
Why Involve Everyone? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Obstacles to an effective Compliance program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ A compliance program is never finished; it should always be a work in progress.” “No Compliance officer can master all applicable rules, regulations, codes, etc
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Policies & Procedures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Policies & Procedures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Policies & Procedures ,[object Object],[object Object],[object Object],[object Object]
Education & Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Auditing & Monitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Auditing & Monitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reporting & Investigating ,[object Object],[object Object],[object Object],[object Object]
Reporting & Investigating ,[object Object],[object Object],[object Object]
Enforcement and Discipline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Response and Prevention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Needed Resources  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Action Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tentative Timeline  for Development of the Compliance Plan CO  Training & Launching the Program CO Reporting & Investigating, disciplinary & remediation mechanisms   July 2009 August 2009 Sep-Oct 2009 CO Risk Assessment CO & Department leads Auditing & Monitoring Vendor Compliance Education & Training  Designees 1 st  quarter 2010 Nov- Dec 2009 Action Plan CO Establishment of the Code of Conduct, Policies & Procedures, Hotline CO, Committee & Board Program evaluation Committee & Board Review & Approval
Compliance Strategies Improved Compliance Processes Compliance Laws Rules Regulations Quality Excellent Brilliant Superior
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations AKS & Stark: What to know AKS Intent based Criminal/Civil Any Federal Healthcare Program Requires Proof of Improper Intent Applies to Any Referral Source Safe Harbors OIG Advisory Opinions STARK Fact based Civil only Medicare only Strict liability Must be a Physician & an Entity in the mix Exceptions CMS Advisory Opinions * Both AKS & STARK are difficult to defend * The absence of one does not preclude the other
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Important Laws & Regulations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring Effectiveness Awareness External Review Outcomes Repayments
Measuring Effectiveness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Program Evaluation Structure The capacity to promote compliance with applicable regulatory requirement Process How the compliance program operates in practice to address identified risk areas Outcome Actual performance of the organization on identified compliance standards Effectiveness

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An Introduction To Compliance Program

  • 1. An Introduction to Compliance Program at Tri-City Health Center Presented by Linh Phan
  • 2. “ Any health care entity which does not have a compliance program is ‘ institutionally nuts’ ” Karen Morrisette Deputy Chief of Criminal Division U.S. Department of Justice
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
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  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. “ A compliance program is never finished; it should always be a work in progress.” “No Compliance officer can master all applicable rules, regulations, codes, etc
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. Tentative Timeline for Development of the Compliance Plan CO Training & Launching the Program CO Reporting & Investigating, disciplinary & remediation mechanisms July 2009 August 2009 Sep-Oct 2009 CO Risk Assessment CO & Department leads Auditing & Monitoring Vendor Compliance Education & Training Designees 1 st quarter 2010 Nov- Dec 2009 Action Plan CO Establishment of the Code of Conduct, Policies & Procedures, Hotline CO, Committee & Board Program evaluation Committee & Board Review & Approval
  • 38. Compliance Strategies Improved Compliance Processes Compliance Laws Rules Regulations Quality Excellent Brilliant Superior
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59. Important Laws & Regulations AKS & Stark: What to know AKS Intent based Criminal/Civil Any Federal Healthcare Program Requires Proof of Improper Intent Applies to Any Referral Source Safe Harbors OIG Advisory Opinions STARK Fact based Civil only Medicare only Strict liability Must be a Physician & an Entity in the mix Exceptions CMS Advisory Opinions * Both AKS & STARK are difficult to defend * The absence of one does not preclude the other
  • 60.
  • 61.
  • 62.
  • 63. Measuring Effectiveness Awareness External Review Outcomes Repayments
  • 64.
  • 65. Program Evaluation Structure The capacity to promote compliance with applicable regulatory requirement Process How the compliance program operates in practice to address identified risk areas Outcome Actual performance of the organization on identified compliance standards Effectiveness