Ricoh helps organizations increase efficiency and effectiveness through document solutions like hardware, services, and workflows. They provide a one-stop source for business solutions to reduce costs, increase flexibility and productivity. Ricoh can help organizations adapt to new digital ways of working and take advantage of opportunities through solutions that make workflows more efficient.
This presentation follows the process of a a group of service design students at SCAD working with CHEP, a pallet pooling company. We researched the company's ins & outs to design a management dashboard to help CHEP better deliver their service. The dashboard we created included three separate views: the first consisting of CHEP's Key Result Indicators (KRIs), helping them maintain a balanced scorecard; the second showing CHEP's Key Performance Indicators (KPIs), helping them keep track of their performance; and the third showing measurements pertaining to service recovery, helping CHEP to keep up with their customers' satisfaction.
This presentation follows the process of a a group of service design students at SCAD working with CHEP, a pallet pooling company. We researched the company's ins & outs to design a management dashboard to help CHEP better deliver their service. The dashboard we created included three separate views: the first consisting of CHEP's Key Result Indicators (KRIs), helping them maintain a balanced scorecard; the second showing CHEP's Key Performance Indicators (KPIs), helping them keep track of their performance; and the third showing measurements pertaining to service recovery, helping CHEP to keep up with their customers' satisfaction.
NIPPON DATA SYSTEMS LIMITED is a provider of IT enabled business solutions which provide our clients competitive business advantage. We partner with our customers to deliver business solutions to their satisfaction and help them ‘Live Your Enterprise Potential™’. We take pride in conducting business with the highest degree of ethics and treat each transaction with fairness and honesty.
For us client satisfaction is our ONLY measure of success.
Since the time NDS was established in 1994, we have built a solid foundation of success on which we continue grow. We specialize in solving your business problems by harnessing technology and applying them for developing and implementing customized and standard information systems. Over the years our professionals have encountered and conquered complex problems relating to various business needs.
Our Industry specific NEWTON solutions help clients afford Enterprise Resource planning that can be implemented faster than any other solution and provides lowest cost of Total Ownership
www.nippondata.com
This presentation outlines our process in researching and creating a management dashboard for the emergency department at Halifax Helath. The goal was to identify a Halifax Health user who would benefit from a management dashboard (showing key performance indicators, key result indicators, and a dashboard related to learning and innovation) related to their experiences within a chaotic emergency department. The design team's assumptions were to create a dashboard for the CEO of the hospital, but were quickly proven otherwise as we realized the real needs of key players working within the emergency room.
Strategically manage data quality in an erp rolloutVerdantis Inc.
Many large companies with complex IT landscapes are consolidating ERP/ EAM platforms to deliver improved operational visibility and decision velocity to business.
While such roll out projects focus on aligning business requirements with ERP/EAM functionalities and configurations, many teams overlook one of the most business-critical factors - Strategic data quality.
View this 40 minute webinar, to learn :
Tactical v/s Strategic approaches to data quality in ERP roll-outs
Case studies of large ERP roll outs - winners and losers
Pitfalls to avoid in ERP/ EAM material data quality projects
Webinar: Driving Real-dollar returns during ERP Implementations: The MDM Pers...Verdantis Inc.
In an evolving and more integrated business world, ERP/EAM implementation and consolidation has become a priority for many businesses.
While such roll outs do provide improved operational efficiencies to companies, it is possible to derive more value out of them using a business critical factor – Master data management.
This webinar will showcase how you can drive Real Dollar benefits from your ERP projects by planning for Master data management.
View this 40 minute webinar, to learn :
• Business Scenarios that necessitate the implementation of MDM
• Attributes to look out for the perfect MDM partner
• Parameters to judge the efficacy of an MDM project
• Case studies of ERP roll outs with MDM in place
The ability to create an agile enterprise means organizations may have to consider portfolio consolidation, modernization, and outsourcing to maximize cost savings and
Return on Investment (ROI). YASH Technologies is dedicated to delivering advanced solutions on the Microsoft platform allowing you to do more.
Lex Nimble Solutions Inc started in 2004 to cater to the information technology needs of the legal fraternity. Our innovative solutions helped establish ourselves as a value provider in immigration case management solutions with our ImmiTrack product suite.
We are leveraging this expertise to build generic case management solutions that are applicable to any domain. These kind of solutions would be beneficial to insurance, banking and financial services companies where most of the processes are controlled yet dynamic. A standard business process management (BPM) solution may delay or obstruct an entire process because a task must progress in a pre-defined path. But our case management solution would help the users to take an ideal course of action depending on a business situation if he has the right privileges to do so, thereby removing bottlenecks in business processes and cutting down delays in decision making.
Appnovation Accelerate Conference - November 18, 2015
Presenter: Chris Tiernan
As a $5 billion company growing 30% YoY, Salesforce prioritizes agility and scalability in everything they do. In this session learn why and how Salesforce leverages open technologies like MuleSoft to create faster time-to-market, increased scalability, and fundamentally change how data is delivered
in their organization.
A Profitability and Cost Management Strategy for Healthcare ProvidersPerficient, Inc.
Experts from Perficient and Oracle discussed how leveraging advanced analytics to manage population health, develop risk models, and examine clinical outcomes based on cost will enable Accountable Care and improve the quality of care.
Attendees learned how to link strategies to plans and then execute and monitor financial and operational results against goals as we explored:
• How to apply analytics to drive enterprise-wide performance improvement
• An innovative approach to link costing, patient analytics, and variance analysis to productivity management in an Accountable Care Organization
• An overview of Hyperion Profitability & Cost Management (PCM) solution differentiators, including micro costing
• How the PCM solution relates to the Oracle enterprise performance management and enterprise health analytics platforms
• A demonstration of multiple reports and dashboards such as patient-level P&L and revenue and cost margin by payer
OfficeMax is a total solutions company that encompasses technology, digital print, furniture, managed print capabilities, jan-san products as well as office products.
Del 12 de Junio al 27 de Julio el Ayuntamiento de Zaragoza ha preparado una variada programación de actividades culturales y deportivas. Estos actos bautizados como “Los Festivales del Ebro” sirven también para promocionar la candidatura de Zaragoza 2016 como Capital Europea de la Cultura ()
Con más de 300 actividades, Los Festivales del Ebro, se inauguran el 12 de junio con los actos de clausura del Bicentenario de los Sitios y concluirán con el concierto de Madonna el 25 de julio.
Durante más de un mes habrá música, folclore, arte urbano, teatro, talleres de aprendizaje, arte, lectura, cine, actividades infantiles, gastronomía creativa y danza.
La programación permanente del Festival se ha establecido en 9 espacios de la Ribera del Ebro:
* Parque del Agua Luis Buñuel: con las playas, Teatro Arbolé y el Pabellón Puente, tendrá conciertos, talleres de naturaleza y actividades deportivas.
* Terraza de Los Ángeles (Almozara): actividades para niños y la tercera edad
* Terraza Luna Morena (Avda. Ranillas): conciertos de jazz y música electrónica, proyecciones de cine y talleres infantiles.
* Terrraza La Riviera (San Pablo): cuentacuentos, monólogos y recitales
* Quiosco y Arboleda de Macanaz (Arboleda): actividades interculturales, folclore, un mercado y el “Árbol de los deseos”.
* El Club Náutico: en el anfiteatro del Club Naútico habrá pequeñas actuaciones de teatro y música además de puestos de flores, libros antiguos y producto aragoneses.
* El Molino (Balcón de San Lázaro): conciertos y talleres de gastronomía
* Le Pastis (Puente de Hierro): música, humos y talleres de creación para jóvenes. Más información sobre la programación de la terraza aquí:
* Terraza Q4 (Tenerías): música, danza, break-dance y skate.
Todas estas actividades coinciden con importantes conciertos en Zaragoza:
* Concierto de Bunbury (13 Junio): más información aquí.
* Concierto de Madonna (25 julio): más información aquí.
* Festival Metalway (19-20-21 y 26-27 junio): más información aquí.
* Zaragoza Ciudad (3-4 julio): festival de rap y hip-hop (más info aquí).
* Zaragoza Trayectos (26 y 28 junio): festival de danza contemporánea en paisajes urbanos (Más información aquí)
* Obras y música en el Teatro Principal y el Auditorio.
NIPPON DATA SYSTEMS LIMITED is a provider of IT enabled business solutions which provide our clients competitive business advantage. We partner with our customers to deliver business solutions to their satisfaction and help them ‘Live Your Enterprise Potential™’. We take pride in conducting business with the highest degree of ethics and treat each transaction with fairness and honesty.
For us client satisfaction is our ONLY measure of success.
Since the time NDS was established in 1994, we have built a solid foundation of success on which we continue grow. We specialize in solving your business problems by harnessing technology and applying them for developing and implementing customized and standard information systems. Over the years our professionals have encountered and conquered complex problems relating to various business needs.
Our Industry specific NEWTON solutions help clients afford Enterprise Resource planning that can be implemented faster than any other solution and provides lowest cost of Total Ownership
www.nippondata.com
This presentation outlines our process in researching and creating a management dashboard for the emergency department at Halifax Helath. The goal was to identify a Halifax Health user who would benefit from a management dashboard (showing key performance indicators, key result indicators, and a dashboard related to learning and innovation) related to their experiences within a chaotic emergency department. The design team's assumptions were to create a dashboard for the CEO of the hospital, but were quickly proven otherwise as we realized the real needs of key players working within the emergency room.
Strategically manage data quality in an erp rolloutVerdantis Inc.
Many large companies with complex IT landscapes are consolidating ERP/ EAM platforms to deliver improved operational visibility and decision velocity to business.
While such roll out projects focus on aligning business requirements with ERP/EAM functionalities and configurations, many teams overlook one of the most business-critical factors - Strategic data quality.
View this 40 minute webinar, to learn :
Tactical v/s Strategic approaches to data quality in ERP roll-outs
Case studies of large ERP roll outs - winners and losers
Pitfalls to avoid in ERP/ EAM material data quality projects
Webinar: Driving Real-dollar returns during ERP Implementations: The MDM Pers...Verdantis Inc.
In an evolving and more integrated business world, ERP/EAM implementation and consolidation has become a priority for many businesses.
While such roll outs do provide improved operational efficiencies to companies, it is possible to derive more value out of them using a business critical factor – Master data management.
This webinar will showcase how you can drive Real Dollar benefits from your ERP projects by planning for Master data management.
View this 40 minute webinar, to learn :
• Business Scenarios that necessitate the implementation of MDM
• Attributes to look out for the perfect MDM partner
• Parameters to judge the efficacy of an MDM project
• Case studies of ERP roll outs with MDM in place
The ability to create an agile enterprise means organizations may have to consider portfolio consolidation, modernization, and outsourcing to maximize cost savings and
Return on Investment (ROI). YASH Technologies is dedicated to delivering advanced solutions on the Microsoft platform allowing you to do more.
Lex Nimble Solutions Inc started in 2004 to cater to the information technology needs of the legal fraternity. Our innovative solutions helped establish ourselves as a value provider in immigration case management solutions with our ImmiTrack product suite.
We are leveraging this expertise to build generic case management solutions that are applicable to any domain. These kind of solutions would be beneficial to insurance, banking and financial services companies where most of the processes are controlled yet dynamic. A standard business process management (BPM) solution may delay or obstruct an entire process because a task must progress in a pre-defined path. But our case management solution would help the users to take an ideal course of action depending on a business situation if he has the right privileges to do so, thereby removing bottlenecks in business processes and cutting down delays in decision making.
Appnovation Accelerate Conference - November 18, 2015
Presenter: Chris Tiernan
As a $5 billion company growing 30% YoY, Salesforce prioritizes agility and scalability in everything they do. In this session learn why and how Salesforce leverages open technologies like MuleSoft to create faster time-to-market, increased scalability, and fundamentally change how data is delivered
in their organization.
A Profitability and Cost Management Strategy for Healthcare ProvidersPerficient, Inc.
Experts from Perficient and Oracle discussed how leveraging advanced analytics to manage population health, develop risk models, and examine clinical outcomes based on cost will enable Accountable Care and improve the quality of care.
Attendees learned how to link strategies to plans and then execute and monitor financial and operational results against goals as we explored:
• How to apply analytics to drive enterprise-wide performance improvement
• An innovative approach to link costing, patient analytics, and variance analysis to productivity management in an Accountable Care Organization
• An overview of Hyperion Profitability & Cost Management (PCM) solution differentiators, including micro costing
• How the PCM solution relates to the Oracle enterprise performance management and enterprise health analytics platforms
• A demonstration of multiple reports and dashboards such as patient-level P&L and revenue and cost margin by payer
OfficeMax is a total solutions company that encompasses technology, digital print, furniture, managed print capabilities, jan-san products as well as office products.
Del 12 de Junio al 27 de Julio el Ayuntamiento de Zaragoza ha preparado una variada programación de actividades culturales y deportivas. Estos actos bautizados como “Los Festivales del Ebro” sirven también para promocionar la candidatura de Zaragoza 2016 como Capital Europea de la Cultura ()
Con más de 300 actividades, Los Festivales del Ebro, se inauguran el 12 de junio con los actos de clausura del Bicentenario de los Sitios y concluirán con el concierto de Madonna el 25 de julio.
Durante más de un mes habrá música, folclore, arte urbano, teatro, talleres de aprendizaje, arte, lectura, cine, actividades infantiles, gastronomía creativa y danza.
La programación permanente del Festival se ha establecido en 9 espacios de la Ribera del Ebro:
* Parque del Agua Luis Buñuel: con las playas, Teatro Arbolé y el Pabellón Puente, tendrá conciertos, talleres de naturaleza y actividades deportivas.
* Terraza de Los Ángeles (Almozara): actividades para niños y la tercera edad
* Terraza Luna Morena (Avda. Ranillas): conciertos de jazz y música electrónica, proyecciones de cine y talleres infantiles.
* Terrraza La Riviera (San Pablo): cuentacuentos, monólogos y recitales
* Quiosco y Arboleda de Macanaz (Arboleda): actividades interculturales, folclore, un mercado y el “Árbol de los deseos”.
* El Club Náutico: en el anfiteatro del Club Naútico habrá pequeñas actuaciones de teatro y música además de puestos de flores, libros antiguos y producto aragoneses.
* El Molino (Balcón de San Lázaro): conciertos y talleres de gastronomía
* Le Pastis (Puente de Hierro): música, humos y talleres de creación para jóvenes. Más información sobre la programación de la terraza aquí:
* Terraza Q4 (Tenerías): música, danza, break-dance y skate.
Todas estas actividades coinciden con importantes conciertos en Zaragoza:
* Concierto de Bunbury (13 Junio): más información aquí.
* Concierto de Madonna (25 julio): más información aquí.
* Festival Metalway (19-20-21 y 26-27 junio): más información aquí.
* Zaragoza Ciudad (3-4 julio): festival de rap y hip-hop (más info aquí).
* Zaragoza Trayectos (26 y 28 junio): festival de danza contemporánea en paisajes urbanos (Más información aquí)
* Obras y música en el Teatro Principal y el Auditorio.
Come massimizzare le opportunità commerciali delle PMI nel webMichele De Capitani
Fare marketing online, quello vero… quello tangibile… quello che produce vendite!
Il workshop fornirà consigli, strumenti e strategie di promozione online (indagini di mercato, visibilità sui motori di ricerca, email marketing, lead generation e automazione del marketing) al fine di massimizzare il potenziale commerciale di aziende, organizzazioni e PMI nel web. Inoltre verranno introdotti sistemi per ottimizzare le performance della propria presenza in rete introducendo semplici ma efficaci test di usabilità con l’obiettivo di massimizzare quanto già presente per trovare e acquisire nuovi clienti. A tal proposito verranno proposti casi studio reali per toccare con mano le pratiche illustrate.
This presentation shows benefits of ordering Custom Term Papers at the professional writers. Please read this article for more details https://essay-academy.com/account/blog/custom-term-papers
The values driven organisation brazil may 2014 uk versionBarrett Academy
This is the English version of a presentation I will be doing to 800 HR professionals in Rio de Janeiro next week. I will also be launching The New Leadership Paradigm and The Values Driven Organisation in Portuguese.
Get the right information to right people at right time...Managed Document ServicesRicoh is a global technology company specializing in office imaging equipment, production printing solutions, document management systems and IT services. Ricoh Group operates in about 200 countries and regions The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. Ricoh is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
There is more to possibilities. There is more to Ricoh.
For more details visit: ricoh.co.in/there-is-more-to-ricoh/
Call in India 1800 11 6600 or SMS RICOH to 53456
Bring together your digital enterprise.
Enable the New Style of IT through effective integration of your business services, applications, and information.
Aldiablos InfoTech started building the ways for our esteemed clients since 2010.
Aldiablos Technologies is one of the leading BPO in Ahemdabad, Gujrat believes
in innovation and quality services and serves the finest & well-known INDIA,USA,
UK, Australia and Singapore based clients.
THE POWER OF DIGITAL TECHNOLOGIES AND POSITIVE TRANSFORMATION ON BUSINESSES.pdfPaul Mbua
The training focused on The Power of Digital Technologies and the positive transformation they can have on their businesses.
Objectives Included:
•Clear Understanding of digital transformation
• Assessing your level of digital transformation
• Things to Consider in your digital transformation journey
• Digital transformation framework and strategy
• Effective use of tools and their Application
Innovative document solutions and services to help you achieve your business goals.
These include office devices, software solutions, production devices and our award-winning end to end service - MPS Plus.
Invenio Business Solutions Corporate Presentation 2016Kofo Are
Invenio Business Solutions is an award-winning Business System Provider, headquartered in Reading, UK. The company supports customers in the government, media and manufacturing segments, in areas that include industry-specific enterprise resource planning (ERP), tax and revenue management, business intelligence, big data, mobility, CRM and integration solutions.
Formed in 2006, the company has subsidiary offices in India, Germany, Mauritius, Saudi Arabia, Dubai and the U.S.A. Throughout its history, Invenio has grown rapidly, organically and profitably. Invenio is a constituent of The Sunday Times Tech Track 100 for 2012, 2013 and 2014.
Invenio is a SAP Gold partner and recipient of numerous awards from SAP including EMEA Regional Partner Excellence Award 2014 in the category “Database & Technology” for its work with SAP HANA®, we have also won an excellence award for our implementation in The Standard Group in 2016. Invenio is also accredited for SAP’s global partner quality program for the 5th year running.
Driving Competitive Advantage In Uncertain TimesGreg Meyers
Reimagine business processes by extending digital’s power all the way through to the middle and back office where it can generate growth, cost efficiency, and business agility.
Driving Competitive Advantage In Uncertain TimesGreg Meyers
Reimagine business processes by extending digital’s power all the way through to the middle and back office where it can generate growth, cost efficiency, and business agility.
STEP INTO DIGITAL WORLD WITH TMRC - MICROSOFT GOLD PARTNERlubnajaved5
TMR Consult is a leading provider of managed services and a proud partner of Microsoft. With a focus on delivering top-notch technology solutions,
In addition to offering comprehensive cloud computing and managed IT services, TMR Consult is the right choice for businesses of all sizes and industries.
This is a service overview showing our 6 core services - document scanning, business process outsourcing, data capture, document management software, digital mailroom and consultancy services.
1. What Ricoh can
do for you
Ricoh helps organisations to increase the
efficiency and effectiveness of their document
infrastructure, information processes and
workflows. Through our proven, award-winning
hardware, integrated service lines and adaptive
service delivery, we provide a one-stop source of
business solutions. We can drive improvement
across the full scope of your operations, helping
reduce costs, increase flexibility and enhance
productivity.
2. The way we work is changing. Entire industries
are being transformed as a result of new
ways of creating, managing and sharing
information, communicating with customers
and suppliers and bringing products and
services to the market. Organisations that
harness the potential of new technologies and
processes are able to enhance the productivity,
efficiency and competitiveness of their
offering. But new technology also comes with
challenges.
Research conducted on behalf of Ricoh
has found that 63 percent of Europe’s
business leaders are not ready for digital
transformation*, which is limiting their
ability to seize the opportunities that are
now available. The challenge of managing
the transition to newer, digital-based ways
of working is one that is being felt across a
range of different sectors, from finance and
healthcare to education and the public sector.
Preparing for a new
world of work
For nearly 80 years, Ricoh has provided
innovative document and imaging solutions
for office, commercial and production printing
environments. During that time, we’ve
extended beyond printers and MFPs, building
upon our proven product offering with a
framework of integrated services. Today, our
focus is helping organisations like yours take
advantage of the potential for new ways of
working to truly enhance your operations.
We can help you make your workflows more
efficient and more productive than ever –
especially when you’re managing information
– and help you stay one step ahead of your
competition. Whichever industry you operate
in and whatever the size of your organisation,
we can help you move your operations
forward.
What Ricoh can do for you2
For more information about our products and services and to find out how we can help
you enhance the way you work, go to www.ricoh-europe.com.
* Research conducted by Coleman Parkes Research, May-June 2013
http://thoughtleadership.ricoh-europe.com/eu/change-making-cio/digital-dark-ages/
3. 3
Our range of solutions and services enable
you to reach the unique goals of your
organisation. We can help you:
Control costs and reinforce the profitability
of your operations by implementing more
efficient processes that free up time, enabling
you to focus your resources on revenue
generating activities and growing your
competitive advantage.
Eliminate wastefulness and enhance
sustainability by driving more
environmentally-friendly operations that can
reduce your operating costs and empower
your employees to increase productivity and
boost innovation.
Tighten information security & governance,
enhancing your reputation with customers,
and reducing the risk of potentially critical
data security incidents.
Get the most out of your knowledge
workers and free them from the frustration
of inadequate, inefficient processes by
providing secure, timely access to the accurate
information they need to perform their roles.
How we can help you
Overcome the common pitfalls of information
overload and unstructured data, ensuring
your employees have ready access to the
right documents and information in the right
format, whenever and wherever they need it.
Ensure you’re prepared to harness the benefits
of new technologies and new ways of working
and can continue to support the needs of
a changing workforce with agile, high-
performing infrastructure
Streamline processes, making your workflows
more cost-efficient and delivering strategic
benefits such as improving customer
service, responding more quickly to market
developments and increasing knowledge-
sharing and collaboration for greater
productivity.
Attract & retain customers in an increasingly
competitive and fast-moving environment
by keeping pace with increased expectations
of smarter, more informed and responsive
customer service, delivered across a greater
range of channels.
Drive positive change while minimising
disruption to your operations, helping
transition employees through the change
process and ensuring that they are proficient
with the new processes, workflows and
technologies that are involved.
4. To accompany our industry-leading print and communication products and solutions,
we have developed eight service lines that provide targeted support for your document
infrastructure, processes and beyond. Our services harness and complement our products
and solutions to address an extensive range of business and communication needs, from
efficient, impactful production printing and high-performing IT infrastructure to support
and technology to help you utilise your workspace more efficiently.
Managed Document Services
Ricoh’s Managed Document Services help
customers optimise the flow of print and digital
information within their organisation and
deliver more efficient, streamlined document-
based processes. We can help you:
• Ensure your employees can access the
right information at the right time
• Increase employee productivity
• Reduce the cost of supporting your
document workflow
• Maintain tighter security and
governance of data
Production Printing Services
Ricoh provides print service providers and
corporate printing clients with the products and
services they need to maximise the effectiveness
of their communications, via print or other
channels. We do so by:
• Harnessing market leading technology
• Supporting business transformation
• Increasing productivity and profitability
• Tailoring solutions to rapidly-changing markets
Business Process Services
Ricoh’s Business Process Services provide fully-
managed outsourced solutions that help speed up
previously document-intensive processes, reduce
the resources required and increase quality and
consistency of output, allowing you to focus on
what your organisation does best. We help to
give you:
• Streamlined, optimised business processes
• Enhanced employee and customer satisfaction
• Highly flexible, managed services
• Greater agility and ability to support
digital workflows
Sustainability Management Services
Our Sustainability Management Services can help
you address the environmental and social impact
of your operating procedures and document
infrastructure, including the security of the data
you hold and the accessibility of your systems.
You can benefit from:
• Reduced waste and energy consumption
• Lower operating costs
• Improved information security
• Enhanced reputation with employees,
customers and suppliers
What we offer
What Ricoh can do for you4
5. Application Services
Our Application Services team provides innovative
consultancy, expert delivery and lifetime support
on a wide range of Ricoh and third party
software tools that support your business-critical
workflows. You get:
• Improved marketing or operational return
on investment
• Faster delivery of application
deployments
• Increased employee productivity
• Reduced operating costs, with flexibility
over ongoing management and support
IT Infrastructure Services
Ricoh provides standardised IT delivery and
support services that address the needs of
small, medium and enterprise organisations.
So no matter your size, you get:
• Higher performing IT infrastructure
• Reduced operating costs
• Flexible IT delivery and support
• Reduced complexity, with Ricoh able
to provide fully-integrated support
Communication Services
We support more flexible, convenient and
efficient information-sharing and collaboration
between employees, partners and stakeholders,
using industry-leading technology. You gain from:
• Improved communication and collaboration
• Increased business agility and productivity
• Reduced travel time and expenditure
• Closer links with remote employees
and stakeholders
Workplace Services
Ricoh’s Workplace Services help customers
raise productivity and make more efficient
use of meeting rooms and workspace. We
can help you to:
• Reduce workspace costs
• Make better use of available workspace
• Improve the efficiency of office functions,
such as scheduling meetings
• Increase employee productivity
5
6. Our five phase adaptive process for delivery ensures the solutions and services you receive are
custom-built around the specific needs of your business. Our service network will help you on
a journey of continuous improvement, so you can reach and sustain your business goals. As
part of our adaptive delivery, we provide project and service management and support for
organisational change management to ensure the success of our engagement at all stages of
the process.
Nothing is ever static
in business and new
challenges, technologies and
opportunities are continually
emerging. This phase
leverages what we have
learned during the
Transform and Govern
phases to drive
continuous
improvement
throughout your
organisation.
How we work
Project Management
Service Management
Understand
G
overn Transf
orm
Optimize
Customer
Improve
O
rganizational Change Managem
e
nt
Partnership
We analyse your strategic goals,
financial objectives, critical
information processes and engage
in an in-depth assessment of your
current situation and technical
infrastructure.
We develop a plan aimed
at achieving your goals by
enhancing your processes
and infrastructure. Here,
we also identify metrics
and key performance
indicators to measure
success.
This phase is where we work with
your team to deploy our services
and focus on improving the way
your entire organisation works,
collaborates and shares information.
To ensure objectives are
being achieved, we implement
management tools and
performance reports to measure
adoption of new business
practices.
Understand
Improve
Transform
Govern
Optimise
What Ricoh can do for you6
7. Renault-Nissan Purchasing Organisation (RNPO), which
manages the alliance’s global supply chain, identified
the need to establish a global supply contract for
internal print services. We helped it move its operations
to a less capital-intensive, service-based supply and
maintenance model for its printers, cutting print costs
by more than 50 percent at Renault-Nissan’s French
operation.
Managed Document Services —
Renault-Nissan
Ricoh helped Arla Foods streamline and improve the
performance of its production print facilities in its
manufacturing and distribution environment. High
speed production printers were deployed to print
dispatch notes directly from mainframe computer
systems, ensuring 100 percent accuracy even in the
longest print runs. Print turnaround times have been
reduced, enabling Arla to respond more quickly to
customer orders and handle large peaks in demand.
Production Printing
— Arla Foods
IT Infrastructure Services
— Thai Airways Sweden
Thai Airways Sweden wanted to drive higher-
performing, more efficient and reliable IT systems
and processes. Ricoh’s Power Office solution provides
complete support for Thai Airways Sweden’s server,
virtual desktop and networked device infrastructure,
including proactive remote monitoring and effective
on-site support. As a result, the company has raised
productivity and reduced downtime thanks to the
faster resolution of IT issues.
USP Hospital Group generated more than 20 million
paper-based medical records every year, which required
significant administrative resource to maintain. We
helped it migrate from paper-based processes to an
Electronic Health Record system, driving new levels of
efficiency and improving the quality of patient care.
Application Services
— USP & Quiron Hospital Group
Rapid growth in Dalkia’s managed energy services
business had led to a significant increase in back-
office administration, such as processing supplier
invoices. We provide a managed end-to-end service
to manage this workload that includes intelligent
data capture and automated processing to improve
the integrity of Dalkia’s financial data. Outsourcing
these manual processes has saved Dalkia an
estimated € 200,000 each year.
Business Process Services
— Dalkia
Sustainability Management Services —
Vodafone
Vodafone identified office printing as an area where
its environmental impact could be reduced. We
developed a flexible, eco-efficient print infrastructure
that is provided as a globally-scalable managed
service. As a result, Vodafone has reduced its paper
consumption by 75 percent in some regions, annual
office printing costs by up to 50 percent per user and
its CO2 footprint by almost three million kilograms per
annum.
Communication Services
— Coor Service Management
Through our Ricoh Connect & Collaborate offering,
we provide a managed video-conferencing facility
for Coor Service Management. Using virtual meeting
rooms, employees can collaborate on projects with
colleagues based at remote client sites, avoiding the
need for physical travel to meetings. Ricoh’s pay-as-
you-go solution is 100 percent self-financing, with
significant reductions in travel expenditure more than
covering the cost of usage.
We’ve helped a range of companies reach
their goals by utilising our vast array of
technology and services. The following case
studies show what we’ve done for them –
and what we can do for you.
Customer Success
7