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The document proposes a customer portal for a global logistics company to provide business intelligence insights. The portal would consolidate shipping data, key performance indicators, costs, customs info, and processes to help customers optimize decisions. It would standardize sales, pricing, risk management, and service processes. The portal would use technologies like web services, business intelligence tools, and event management to give customers flexibility and value in sourcing and financial planning. A survey found customers feel such information is important for decision-making. The portal aims to improve transportation and logistics costs while enabling real-time visibility and decisions for corporate goals.







