"How HCL Helped a Multinational Financial Services Firm in Optimizing Cost, Efforts and IT Support. Reduced Time to Market to The Extent of 35% to 40%. Reduced Cost of Launch of New Products to The Extent of 40% To 50%. "

1. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
Improving Operational Efficiencies
How HCL Helped a Multinational Financial Services Firm
in Optimizing Cost, Efforts and IT Support

2. Understanding
the Road Blocks
• Unsatisfactory Customer Service due to Dispersed Business and IT
Operations
• Low Market Share because of Delayed Product Launches and Poor
Distribution Channels
• High Run Costs
• Ineffective Digitization
• Absence of Reporting and Business Intelligence Capabilities

3. The HCL Solution
• Consolidated The Client’s IT Operations Through
Successful Transition of AD/ASM Services on
Legacy Platforms Comprising of 32+ Applications In
a Short Period of Time
• Consolidated Operations from Two Locations to One
Location and Provided Opportunity for Process
Rationalization
• Worked Closely with The Client and their Distribution
Channel Partners in Enabling “Straight Through
Processing” Through DTCC Services Implementation
Across Various Lines of Business
• Improve Reporting Capabilities and Financial
Controls for Marketing Initiatives, and Enabled Them
to Set Up The Foundation for Implementation of
Single View of the Customer (SVOC)

4. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
Benefits Galore
• Reduced Cost of Launch of New Products
to The Extent of 40% To 50%
• Reduced Time to Market to The Extent of
35% to 40%
• Enabled the Delivery of Complex
Solutions in Multi-Vendor Model Through
Strong Program Management
• Set up Center of Excellence for Policy
Administration System Thereby
Eliminating Dependency on High Cost
Product Vendor

5. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
• How Financial Services Firms can
Reduce Time to Market the Launch
of New Products?
• Why Business Intelligence and
Proper Reporting Structures are
Necessary for New Age Firms?
• How Business and IT Process
Optimization Helps in Reducing
Overall Costs?
• How Consolidation of Processes
Can be done without Affecting
Current Operations?
Questions
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