IBM Connections were designed with the world biggest companies in mind. On the other hand, this tool is very beneficial also for small&medium businesses. See why.
This lightning talk discusses collaboration and its importance in today's work environment. Effective collaboration is often necessary for success in complex organizational activities. There are challenges like dispersed teams, constant technology evolution, and reduced knowledge lifespan. The talk outlines barriers to collaboration like information hoarding and lack of findability. It provides steps to discipline collaboration through evaluating opportunities, spotting barriers, and tailoring solutions. Key aspects of solutions include unifying people and having nimble networks.
This document discusses Light Enterprise Access Point, which aims to eliminate complexity from the mobile enterprise. It notes that past 20 years saw standardization and increased IT complexity, while the next 20 will focus on process uniqueness, micro packages, simplified catalogs, and lowered costs via cloud computing. It also discusses the growth of smartphones and mobile access. Light Enterprise Access Point will deliver business content to employees, partners and customers via micro apps and micro-transactions of actionable data, fragmenting IT complexity and enabling access anywhere on any device easily and with a flat fee. It will include components like LeapCentral, LeapAgent and LeapElement that deliver this functionality via a cloud platform.
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
The document discusses building a more productive digital work environment. It notes that constant change, time pressures, and other factors are challenging for employee productivity. The current digital workplace is fragmented, with silos, lack of collaboration, and tools not integrated or suited for mobile work. It argues for a holistic, people-centric approach called the Digital Workplace to empower employees through improved services, common governance, and a focus on continuous improvements rather than projects.
Moving Product Off the Shelf and Into the Hands of the CustomerMongoDB
Endless meetings. Not having enough time to do anything new or interesting. Underpowered laptops and outdated tools. Outside of tech startups, this is what development groups often deal with. At Saks Fifth Avenue/HBC Digital, we’ve spent the last 8 years trying to improve the developer experience so our employees can spend time learning, work 40 hours a week, enjoy what they do, and still give the business what it needs. This talk will cover how we did that within a typical corporate culture by building structures that make life easier, finding developers the time they need, and giving them the tools they want.
Digital transformation: the digital workplaceMosoco Ltd
This document discusses how digital technologies are transforming the modern workplace. It covers topics like remote working, hot-desking, digital collaboration, and how HR functions can be improved with technology. Remote working allows for flexible hours but can impact team cohesion. Hot-desking saves on office space but impacts personal workspace and information security. Digital tools improve collaboration through real-time document editing and commenting. HR recruitment can leverage social media for cheaper hiring and employer branding, while employee skills and engagement can be better tracked online. Overall, the workplace is becoming more digitally-enabled and remote.
The document discusses 6 major trends of the digital workplace according to industry expert Paul Miller: 1) businesses are transforming to more fluid and harmonious digital workplaces; 2) companies are optimizing the user experience for customers and employees; 3) digital spaces are becoming the central point of communication and physical offices are becoming obsolete; 4) management will shift to more conversational leadership requiring a strong digital presence; 5) offices will hold fewer meetings since information can be shared virtually in real-time; 6) system and network compatibility will grow allowing people to work with smarter intelligence systems. The core benefits of establishing a digital workplace include mobility and flexibility for workers, fewer managers as knowledge becomes more accessible, higher productivity through software replacing people, speed of
How connected systems are transforming the Future of Work LetsConnect
The future of work is about collaborating, innovating, and connecting in new ways. It’s about connecting to people, ideas, devices, and systems in ways that create new sources of opportunity and value.
The future of work is about unprecedented flexibility – virtual teams, more freelance work, a greater focus on specialization and multidisciplinary teams, and mobile workers. The future of work is about millennials and new expectations around technology, collaboration, and organizational structures.
During this session, we will look at the critical role that integrated systems and platforms play in making the future of work a reality. We will discuss examples of how integrated systems are transforming customer experiences, improving analytics and decision-making, and driving sometimes unexpected sources of value and opportunity for businesses and their stakeholders.
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
This lightning talk discusses collaboration and its importance in today's work environment. Effective collaboration is often necessary for success in complex organizational activities. There are challenges like dispersed teams, constant technology evolution, and reduced knowledge lifespan. The talk outlines barriers to collaboration like information hoarding and lack of findability. It provides steps to discipline collaboration through evaluating opportunities, spotting barriers, and tailoring solutions. Key aspects of solutions include unifying people and having nimble networks.
This document discusses Light Enterprise Access Point, which aims to eliminate complexity from the mobile enterprise. It notes that past 20 years saw standardization and increased IT complexity, while the next 20 will focus on process uniqueness, micro packages, simplified catalogs, and lowered costs via cloud computing. It also discusses the growth of smartphones and mobile access. Light Enterprise Access Point will deliver business content to employees, partners and customers via micro apps and micro-transactions of actionable data, fragmenting IT complexity and enabling access anywhere on any device easily and with a flat fee. It will include components like LeapCentral, LeapAgent and LeapElement that deliver this functionality via a cloud platform.
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
The document discusses building a more productive digital work environment. It notes that constant change, time pressures, and other factors are challenging for employee productivity. The current digital workplace is fragmented, with silos, lack of collaboration, and tools not integrated or suited for mobile work. It argues for a holistic, people-centric approach called the Digital Workplace to empower employees through improved services, common governance, and a focus on continuous improvements rather than projects.
Moving Product Off the Shelf and Into the Hands of the CustomerMongoDB
Endless meetings. Not having enough time to do anything new or interesting. Underpowered laptops and outdated tools. Outside of tech startups, this is what development groups often deal with. At Saks Fifth Avenue/HBC Digital, we’ve spent the last 8 years trying to improve the developer experience so our employees can spend time learning, work 40 hours a week, enjoy what they do, and still give the business what it needs. This talk will cover how we did that within a typical corporate culture by building structures that make life easier, finding developers the time they need, and giving them the tools they want.
Digital transformation: the digital workplaceMosoco Ltd
This document discusses how digital technologies are transforming the modern workplace. It covers topics like remote working, hot-desking, digital collaboration, and how HR functions can be improved with technology. Remote working allows for flexible hours but can impact team cohesion. Hot-desking saves on office space but impacts personal workspace and information security. Digital tools improve collaboration through real-time document editing and commenting. HR recruitment can leverage social media for cheaper hiring and employer branding, while employee skills and engagement can be better tracked online. Overall, the workplace is becoming more digitally-enabled and remote.
The document discusses 6 major trends of the digital workplace according to industry expert Paul Miller: 1) businesses are transforming to more fluid and harmonious digital workplaces; 2) companies are optimizing the user experience for customers and employees; 3) digital spaces are becoming the central point of communication and physical offices are becoming obsolete; 4) management will shift to more conversational leadership requiring a strong digital presence; 5) offices will hold fewer meetings since information can be shared virtually in real-time; 6) system and network compatibility will grow allowing people to work with smarter intelligence systems. The core benefits of establishing a digital workplace include mobility and flexibility for workers, fewer managers as knowledge becomes more accessible, higher productivity through software replacing people, speed of
How connected systems are transforming the Future of Work LetsConnect
The future of work is about collaborating, innovating, and connecting in new ways. It’s about connecting to people, ideas, devices, and systems in ways that create new sources of opportunity and value.
The future of work is about unprecedented flexibility – virtual teams, more freelance work, a greater focus on specialization and multidisciplinary teams, and mobile workers. The future of work is about millennials and new expectations around technology, collaboration, and organizational structures.
During this session, we will look at the critical role that integrated systems and platforms play in making the future of work a reality. We will discuss examples of how integrated systems are transforming customer experiences, improving analytics and decision-making, and driving sometimes unexpected sources of value and opportunity for businesses and their stakeholders.
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
Digital workplace, the core of the small digital businessColin Matsyk
Digital workplace has become a hot topic within transformational discussions among CIOs, but is this concept only for bigger organizations? Absolutely not! Small businesses are benefiting from SharePoint and Office 365 to have a cost-effective way to deliver a digital workplace that fosters communication, sharing, process optimization and information management. This session will discuss how small organizations can harness the potential of a digital workplace powered by Office 365 and you will see the journey a local multi-discipline healthcare provider took to utilize Office 365 for their digital workplace.
The anatomy of the perfect collaboration use caseLetsConnect
Build it and they will come? By now, we should all be aware this is not the case…
Social and collaboration platforms need to provide demonstrable value, whether in productivity terms for the individual users, or in business value to the organisations involved. Therefore it is imperative that users know why they and how they should come together to use the platform in a strategic manner, to achieve a defined goal.
Join this session to hear why this means that platform owners and community managers must develop a roadmap of clearly defined and understood ‘use cases’, the factors and challenges that you need to consider, and how best to support the use cases within your deployment and launch strategy.
The document discusses improving efficiency in college admissions. It provides data showing that private institutions have higher inquiry to application and admission to yield rates compared to public institutions. It emphasizes that effective recruitment strategies are needed due to declines in student populations and economic challenges. These strategies include improving web pages, campus visits, open houses, and following up on incomplete applications. The right recruitment tools and focusing on the right people are also discussed as important for success. Roadblocks in the admissions process like application requirements are also addressed.
This document provides an overview of the Paperless Law Office Webinar. The webinar will discuss how to create and maintain a paperless law office. It will cover three phases: contemplation, implementation, and optimization. The presenter, Ernie Svenson, has 27 years of legal experience and runs the website PaperlessChase.com. He advocates for realistic definitions of "paperless" that focus on benefits rather than rigid policies. The webinar will discuss common questions, challenges, and benefits of going paperless as well as provide tips for getting started and maintaining success in reducing paper use.
Is information overload a matter of staffing?Nathan Zeldes
A short talk by Nathan Zeldes at the Overloaded 2014 conference, discussing the connection between email overload and the overall task burden facing senior managers. For more on this subject, see http://bit.ly/1vimSvN .
How to Build The Ultimate Communication PlatformKelly Burlingham
Learn how to build the ultimate communication platform and dramatically improve communication within your business. From Kelly Burlingham at www.emgage.com
Social Media will change the landscape of organizational structure and business process, in all functional areas, not just Marketing and Communications.
In 2008, Futurice was at a crossroads – the company was growing and it was apparent that the structure of the organization needed to adapt to greater size. The culture within the company had been very open and empowering, so adopting traditional manager-led hierarchies didn’t feel the right choice. The management decided to go path less traveled – to build the organization on trust and transparency.
In 2012, Futurice was ranked #1 in European Great Places to Work in small to medium sized companies.
Inspiration to this path came from small companies which naturally have the same characteristics: trust is naturally high, everybody knows the situation (transparency), and thus know what to do and performance is high. Together, trust and transparency build motivation and bring performance.
To build trust, the management must trust the employees first. It means dismantling practices that are founded on mistrust and suspicion. It also means establishing practices that exhibit trust explicitly, so that employees feel it. Transparency in operation and decision-making is an important part of that. Transparency also enables autonomy as everybody has the needed information at hand. And it builds trust and positive accountability since everything is visible. And this is just the start!
The talk includes many examples from real life at Futurice. They also look at current challenges as the company is rapidly growing beyond 150 and to multiple sites.
Deluxe saw a need to build an online talent community to engage potential job candidates as its business needs shifted from print to digital. It hired Stacy Van Meter as its first Talent Community Manager. Her role is to learn about Deluxe's business, collaborate internally, establish an online strategy, and create a roadmap for engaging talent through social media and a dedicated online channel. She is working with various departments to develop a hybrid structure to effectively lead and manage Deluxe's social media and talent initiatives.
Making sense of your Digital WorkplaceSam Marshall
The document outlines 11 principles for the digital workplace of the future, presented as "The Digital Workplace Manifesto". It argues that work should no longer be defined by physical location but by outcomes, that the digital workplace tools should be as easy to use as personal technologies, and that both formal and informal collaboration is important. It also stresses the need for support, training and flexibility given different adoption rates of new technologies by employees.
The document discusses different options for workplace strategies and locations that CEOs can consider, such as traditional offices, home offices, shared workspaces, and collaborative workspaces. It outlines factors for CEOs to consider in developing a workplace strategy, such as corporate culture, workplace functions, industry norms, employee input, and flexibility. The document advocates having an open and flexible approach to workplace strategy.
Intranet and digital workplace analytics and success metricsDorje McKinnon
This presentation was given at the Digital Workplace conference 2016 in Auckland New Zealand. It outlines my digital analytics maturity model. This model was developed from the intranet analytics report I authored in July 2016. It is the synthesis of my interviews with digital workplace and intranet professionals and work done by Avinash Kaushik on how to add value to analytics.
This presentation also looks at intranet analytics tools researched for the analytics report and where they sit within my analytics maturity framework.
Crowdsourcing involves soliciting contributions from a large group of people, especially online, to accomplish tasks traditionally performed by employees or suppliers. It originated from a conversation between Wired magazine journalists in 2006. There are several types of crowdsourcing including crowdcontests, macrotasks, microtasks, and crowdfunding. While it provides benefits like low costs and access to diverse talent, there are also challenges to control and quality. Successful crowdsourcing requires dividing work into clear tasks and choosing the right online platform and crowd for each job.
In Part 1 of our Hero’s Journey, you learned how today’s organisations are preparing for the digital future...by choosing technologies, mapping change, and getting their teams ready. In Part 2, you rode shotgun as our hero hit the road - forging alliances and partnerships with interested parties along the way.
Now it’s time for the third act.
As with the conclusion of any great story, ours concludes with our hero reaching his goals and returning home - changed. Not to continue his or her old life...but to start a new one.
Because, the journey to the digital workplace isn’t a voyage of geography, it’s a voyage of transformation and adoption. And it’s a journey that has more in common with the Greek myths than your daily commute.
Your digital transformation is a narrative of big ideas, strategic planning, and decisive actions that will bring real change. And just as the classical stories gave rise to new organising principles - collaboration across cultures, shared stakes in a joint enterprise, democratic decision making - the improvements of digital transformation are more than incremental. They’re a paradigm shift.
To learn how it’s done, let’s embark on the last leg of our hero’s journey… and learn not just the way digital technology transforms our workplaces and drives user adoption, but how we can make the best of those transformations and maximise on this adoption.
Making sense of your digital workplaceIntranätverk
One of the challenges of a modern intranet is that the boundaries are becoming blurred by the growth of social and collaboration tools, mobile access and cloud applications. In this evolving landscape, intranets remain highly important, but the roadmap needs to plan for the digital workplace as a whole. Based on hands-on experience of developing strategy, Sam Marshall will show how approaching this from an employee perspective can bring clarity and purpose, but also how the emphasis needs to be as much on management as on technology.
- What is the opportunity for the digital workplace?
- Why you can’t plan an intranet in isolation
- What are the things that matter most to your employees?
- What changes in management and mindset are needed?
Presented at Intranätverk 2014: Malmö, 6 September by Sam Marshall.
Herding Cats: How to Get 20 Nonprofit Stakeholders to Agree to Your New WebsitePhase2
If you need to get 20 nonprofit executives and board members in a room at once, just yell "we're thinking about launching a new website" and watch them all converge. New websites bring out the opinions, ideas, and requirements from all corners of your organization. And while you want to hear all of that input, you need to move the project forward, too. We'll use examples from our experiences with nonprofits, colleges and universities to offer best practices for wrangling a group of stakeholders.
Javantura v7 - Learning to Scale Yourself: The Journey from Coder to Leader - Daniel Strmečki
Your success depends on others, a 1-man army can only achieve so much. The only way to progress from coder to leader is to learn how to scale yourself. Nowadays, you can become a Senior Developer with just a few years of experience. After that, there are many roads and possibilities you can take. Whether you decide for a developer, architect, manager or a mixed career, at one point, you will need to become a leader. In the first chapter of the lecture we will start a discussion on how to get there. Since your time is limited, you need to mentor, coach, motivate and engage others. Start with making a stable foundation, like setting up a proper onboarding process. If you help people around you, they will for sure talk about it, and your manager will hear it. Also, demonstrate ability in everyday work: coding, project management, client-focus, communication and care about others. Always stick to your values and keep high standards. In the second chapter we will discuss the challenges that turn up once you get there. At that point you will deal with people more than technology. You will need to step away from coding for meetings very often. Interruptions will happen every day and it we be very hard to maintain “the flow”. You will need to learn how to delegate and drive topics without implementing them yourself. Visit the lecture to find out some techniques for dealing with interruptions, meetings, prioritization, people and their motivation.
The document discusses new imperatives for modern businesses to thrive in today's changing environment. It emphasizes the need to (1) question core assumptions through customer development, (2) focus on intrinsic motivation through autonomy, mastery and purpose to drive creativity, and (3) embrace agility through small, autonomous teams and frequent learning and adaptation. Examples are provided of companies like Google that foster creativity through initiatives like 20% time, and GitHub that thrived through a focus on customers, agility and small, distributed teams.
Creating an effective content marketing strategy requires identifying your core messaging and target personas, mapping your message to each persona, organizing content by distribution method, incorporating different voices (corporate, subject matter expert, personal), keeping content topical and relevant to current events, and most importantly, being authentic in your messaging. The goal of content marketing is to establish yourself as a trusted subject matter expert by providing valuable, educational content to your target audience.
Presented at the Digital Workplace Conference Australia, held in Melbourne AU on August 15th and 16th, 2018. This presentation outlines the evolution that has happened in marketing, and the components that are necessary for successful brand building and digital marketing.
Digital workplace, the core of the small digital businessColin Matsyk
Digital workplace has become a hot topic within transformational discussions among CIOs, but is this concept only for bigger organizations? Absolutely not! Small businesses are benefiting from SharePoint and Office 365 to have a cost-effective way to deliver a digital workplace that fosters communication, sharing, process optimization and information management. This session will discuss how small organizations can harness the potential of a digital workplace powered by Office 365 and you will see the journey a local multi-discipline healthcare provider took to utilize Office 365 for their digital workplace.
The anatomy of the perfect collaboration use caseLetsConnect
Build it and they will come? By now, we should all be aware this is not the case…
Social and collaboration platforms need to provide demonstrable value, whether in productivity terms for the individual users, or in business value to the organisations involved. Therefore it is imperative that users know why they and how they should come together to use the platform in a strategic manner, to achieve a defined goal.
Join this session to hear why this means that platform owners and community managers must develop a roadmap of clearly defined and understood ‘use cases’, the factors and challenges that you need to consider, and how best to support the use cases within your deployment and launch strategy.
The document discusses improving efficiency in college admissions. It provides data showing that private institutions have higher inquiry to application and admission to yield rates compared to public institutions. It emphasizes that effective recruitment strategies are needed due to declines in student populations and economic challenges. These strategies include improving web pages, campus visits, open houses, and following up on incomplete applications. The right recruitment tools and focusing on the right people are also discussed as important for success. Roadblocks in the admissions process like application requirements are also addressed.
This document provides an overview of the Paperless Law Office Webinar. The webinar will discuss how to create and maintain a paperless law office. It will cover three phases: contemplation, implementation, and optimization. The presenter, Ernie Svenson, has 27 years of legal experience and runs the website PaperlessChase.com. He advocates for realistic definitions of "paperless" that focus on benefits rather than rigid policies. The webinar will discuss common questions, challenges, and benefits of going paperless as well as provide tips for getting started and maintaining success in reducing paper use.
Is information overload a matter of staffing?Nathan Zeldes
A short talk by Nathan Zeldes at the Overloaded 2014 conference, discussing the connection between email overload and the overall task burden facing senior managers. For more on this subject, see http://bit.ly/1vimSvN .
How to Build The Ultimate Communication PlatformKelly Burlingham
Learn how to build the ultimate communication platform and dramatically improve communication within your business. From Kelly Burlingham at www.emgage.com
Social Media will change the landscape of organizational structure and business process, in all functional areas, not just Marketing and Communications.
In 2008, Futurice was at a crossroads – the company was growing and it was apparent that the structure of the organization needed to adapt to greater size. The culture within the company had been very open and empowering, so adopting traditional manager-led hierarchies didn’t feel the right choice. The management decided to go path less traveled – to build the organization on trust and transparency.
In 2012, Futurice was ranked #1 in European Great Places to Work in small to medium sized companies.
Inspiration to this path came from small companies which naturally have the same characteristics: trust is naturally high, everybody knows the situation (transparency), and thus know what to do and performance is high. Together, trust and transparency build motivation and bring performance.
To build trust, the management must trust the employees first. It means dismantling practices that are founded on mistrust and suspicion. It also means establishing practices that exhibit trust explicitly, so that employees feel it. Transparency in operation and decision-making is an important part of that. Transparency also enables autonomy as everybody has the needed information at hand. And it builds trust and positive accountability since everything is visible. And this is just the start!
The talk includes many examples from real life at Futurice. They also look at current challenges as the company is rapidly growing beyond 150 and to multiple sites.
Deluxe saw a need to build an online talent community to engage potential job candidates as its business needs shifted from print to digital. It hired Stacy Van Meter as its first Talent Community Manager. Her role is to learn about Deluxe's business, collaborate internally, establish an online strategy, and create a roadmap for engaging talent through social media and a dedicated online channel. She is working with various departments to develop a hybrid structure to effectively lead and manage Deluxe's social media and talent initiatives.
Making sense of your Digital WorkplaceSam Marshall
The document outlines 11 principles for the digital workplace of the future, presented as "The Digital Workplace Manifesto". It argues that work should no longer be defined by physical location but by outcomes, that the digital workplace tools should be as easy to use as personal technologies, and that both formal and informal collaboration is important. It also stresses the need for support, training and flexibility given different adoption rates of new technologies by employees.
The document discusses different options for workplace strategies and locations that CEOs can consider, such as traditional offices, home offices, shared workspaces, and collaborative workspaces. It outlines factors for CEOs to consider in developing a workplace strategy, such as corporate culture, workplace functions, industry norms, employee input, and flexibility. The document advocates having an open and flexible approach to workplace strategy.
Intranet and digital workplace analytics and success metricsDorje McKinnon
This presentation was given at the Digital Workplace conference 2016 in Auckland New Zealand. It outlines my digital analytics maturity model. This model was developed from the intranet analytics report I authored in July 2016. It is the synthesis of my interviews with digital workplace and intranet professionals and work done by Avinash Kaushik on how to add value to analytics.
This presentation also looks at intranet analytics tools researched for the analytics report and where they sit within my analytics maturity framework.
Crowdsourcing involves soliciting contributions from a large group of people, especially online, to accomplish tasks traditionally performed by employees or suppliers. It originated from a conversation between Wired magazine journalists in 2006. There are several types of crowdsourcing including crowdcontests, macrotasks, microtasks, and crowdfunding. While it provides benefits like low costs and access to diverse talent, there are also challenges to control and quality. Successful crowdsourcing requires dividing work into clear tasks and choosing the right online platform and crowd for each job.
In Part 1 of our Hero’s Journey, you learned how today’s organisations are preparing for the digital future...by choosing technologies, mapping change, and getting their teams ready. In Part 2, you rode shotgun as our hero hit the road - forging alliances and partnerships with interested parties along the way.
Now it’s time for the third act.
As with the conclusion of any great story, ours concludes with our hero reaching his goals and returning home - changed. Not to continue his or her old life...but to start a new one.
Because, the journey to the digital workplace isn’t a voyage of geography, it’s a voyage of transformation and adoption. And it’s a journey that has more in common with the Greek myths than your daily commute.
Your digital transformation is a narrative of big ideas, strategic planning, and decisive actions that will bring real change. And just as the classical stories gave rise to new organising principles - collaboration across cultures, shared stakes in a joint enterprise, democratic decision making - the improvements of digital transformation are more than incremental. They’re a paradigm shift.
To learn how it’s done, let’s embark on the last leg of our hero’s journey… and learn not just the way digital technology transforms our workplaces and drives user adoption, but how we can make the best of those transformations and maximise on this adoption.
Making sense of your digital workplaceIntranätverk
One of the challenges of a modern intranet is that the boundaries are becoming blurred by the growth of social and collaboration tools, mobile access and cloud applications. In this evolving landscape, intranets remain highly important, but the roadmap needs to plan for the digital workplace as a whole. Based on hands-on experience of developing strategy, Sam Marshall will show how approaching this from an employee perspective can bring clarity and purpose, but also how the emphasis needs to be as much on management as on technology.
- What is the opportunity for the digital workplace?
- Why you can’t plan an intranet in isolation
- What are the things that matter most to your employees?
- What changes in management and mindset are needed?
Presented at Intranätverk 2014: Malmö, 6 September by Sam Marshall.
Herding Cats: How to Get 20 Nonprofit Stakeholders to Agree to Your New WebsitePhase2
If you need to get 20 nonprofit executives and board members in a room at once, just yell "we're thinking about launching a new website" and watch them all converge. New websites bring out the opinions, ideas, and requirements from all corners of your organization. And while you want to hear all of that input, you need to move the project forward, too. We'll use examples from our experiences with nonprofits, colleges and universities to offer best practices for wrangling a group of stakeholders.
Javantura v7 - Learning to Scale Yourself: The Journey from Coder to Leader - Daniel Strmečki
Your success depends on others, a 1-man army can only achieve so much. The only way to progress from coder to leader is to learn how to scale yourself. Nowadays, you can become a Senior Developer with just a few years of experience. After that, there are many roads and possibilities you can take. Whether you decide for a developer, architect, manager or a mixed career, at one point, you will need to become a leader. In the first chapter of the lecture we will start a discussion on how to get there. Since your time is limited, you need to mentor, coach, motivate and engage others. Start with making a stable foundation, like setting up a proper onboarding process. If you help people around you, they will for sure talk about it, and your manager will hear it. Also, demonstrate ability in everyday work: coding, project management, client-focus, communication and care about others. Always stick to your values and keep high standards. In the second chapter we will discuss the challenges that turn up once you get there. At that point you will deal with people more than technology. You will need to step away from coding for meetings very often. Interruptions will happen every day and it we be very hard to maintain “the flow”. You will need to learn how to delegate and drive topics without implementing them yourself. Visit the lecture to find out some techniques for dealing with interruptions, meetings, prioritization, people and their motivation.
The document discusses new imperatives for modern businesses to thrive in today's changing environment. It emphasizes the need to (1) question core assumptions through customer development, (2) focus on intrinsic motivation through autonomy, mastery and purpose to drive creativity, and (3) embrace agility through small, autonomous teams and frequent learning and adaptation. Examples are provided of companies like Google that foster creativity through initiatives like 20% time, and GitHub that thrived through a focus on customers, agility and small, distributed teams.
Creating an effective content marketing strategy requires identifying your core messaging and target personas, mapping your message to each persona, organizing content by distribution method, incorporating different voices (corporate, subject matter expert, personal), keeping content topical and relevant to current events, and most importantly, being authentic in your messaging. The goal of content marketing is to establish yourself as a trusted subject matter expert by providing valuable, educational content to your target audience.
Presented at the Digital Workplace Conference Australia, held in Melbourne AU on August 15th and 16th, 2018. This presentation outlines the evolution that has happened in marketing, and the components that are necessary for successful brand building and digital marketing.
Empowering A Smarter Workforce Through Social Knowledge SharingNUS-ISS
Presented by Mr Dev K. Menon, Senior Brand Lead, IBM Collaboration Solutions, IBM Singapore at ISS Seminar: Where is Social Media Going in 2014? on 27 Nov 2013.
How to work like a network: For Today's ExecutivesOffice
Enterprise Social describes a new way of working that connects individuals through a dynamic network of people and information. This allows employees to respond faster, accomplish more, and keep businesses moving forward together. The document discusses how Enterprise Social can help executives by [1] boosting employee engagement, [2] fostering innovation through improved collaboration, and [3] increasing customer loyalty to drive business growth. It provides examples of how tools like Yammer and Office 365 can help executives listen to employees, adapt quickly, and strengthen customer relationships.
Social business software gives you competitive advantage to collaborate more efficiently internally and connect with your customers in a more engaging way
The document discusses the importance of Enterprise 2.0 for businesses. It outlines that Enterprise 2.0 applications should be social, collaborative and leverage collective intelligence. It provides examples of how some companies are embracing social media and Web 2.0 tools to engage customers and increase sales. The document also demonstrates some of Oracle's Enterprise 2.0 products and solutions to help businesses adopt social and mobile technologies.
Presentation on use of social media on organizational intranets. Delivered by Eric Reiss as closing plenary at Intrateam Event 2010, March 3, 2010 in Copenhagen, Denmark
Morten Meier, Nordic Channel & Sales Manager, holdt denne præsentation i forbindelse med en Social Business Workshop i IBM Danmark. Præsentation viser fordele ved Social Business samt IBM's rejse med sociale samarbejdsværktøjer.
A talk I gave to the design and marketing team of a very large corporate about why it's hard to practice Design Thinking in a corporation. Borrows heavily from Clay Shirky. The slides may not make too much sense without me doing the talk.
This document summarizes a presentation about using customer relationship management (CRM) software to improve student recruiting efforts. It outlines 10 considerations for choosing a CRM, such as determining needs, budget, IT support, and data management requirements. The presentation touts the benefits of CRMs for automating workflows, tracking key metrics, and building personalized relationships with students throughout the recruiting process. It emphasizes using CRM technology to simplify recruiting tasks and better manage interactions with prospects.
Do you have any doubts about how to conduct business properly and ensure its enhancement? The company owners are looking for ways to solve the issue to don't remain this question face to face. For this purpose, it is recommended to pay attention to the Top CRM Experts overview and choose the one can help your business.
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Users and customers alike expect consumer-grade experiences from enterprise software that is focused on achieving outcomes, not technical complexity. Summa’s Human Centered Design Practice works closely with Salesforce Delivery Teams to build implementations that focus on what users want to accomplish by using the system, in the spirit of the “jobs to be done” approach. Learn how this approach changes perspective of both customers and technical teams, and raises Salesforce projects in the specter of truly strategic initiatives within organizations.
The world is witnessing the dawn of the social organization, with rapidly evolving solutions that impact team dynamics, collaboration, and real-time communication. For many managers, it can difficult keeping up with all of the features and roadmaps. New options within SharePoint, Office365 and Yammer are exciting, but many teams struggle to develop a social strategy that aligns with their business needs. This keynote will walk through the levels of SharePoint and Yammer integration available today, providing some real-world example and guidance to help attendees make more informed choices and develop the right social strategy for their organizations.Keynote presentation from SharePoint Connect 2014 in Amsterdam, presented Nov 19th, 2014.
2014 06-17 Connections Meets Big Data - Social Connections VIOtto Foerg
This document discusses how social media analysis (SMA) can provide insights into internal collaboration platforms like IBM Connections. SMA analyzes unstructured data through techniques like concept analysis, hotword identification, and sentiment analysis. It can surface topics employees are engaged with, opinions on products/services, discussions of company decisions, and more. The strategy is to transform big data within the collaboration platform into valuable knowledge through SMA, delivering answers at the push of a button. SMA configurations allow querying data sources and customizing analysis types, concepts, and hotwords. Reports then showcase results like share of voice by type/hotword, sentiment breakdowns, and topic evolutions over time.
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This document provides instructions for installing IBM Connections Component Pack 6.0.0.6 on a Kubernetes cluster. It describes how to set up the prerequisites like Docker and Kubernetes, initialize the Kubernetes master, join worker nodes, install Helm, set up a Docker registry, create persistent volumes, and install each Component Pack microservice using Helm charts. It also covers labeling nodes, pushing images, bootstrapping, and installing monitoring dashboards.
Oh $h@# - How to deal with emotional outbursts and hate in social situationsLetsConnect
The document outlines techniques for addressing discrimination, hate, and other harms discussed at the Social Connections 14 conference in Berlin on October 16-17, 2018. It encourages situational awareness and promoting active bystandership to de-escalate situations safely. It also stresses understanding, patience, and not harming those responsible while campaigning for a more respectful culture through organizations like The Cybersmile Foundation.
It is not About Connections vs Office 365 - You can have the best of the both...LetsConnect
The document discusses a presentation given by Hogne Bø Pettersen at the Social Connections 14 conference in Berlin on October 16-17, 2018. The presentation compares the collaboration features of IBM Connections and Microsoft Office 365, and argues that integrating the two systems using available plugins allows users to get the best of both worlds. It provides examples of how Outlook and Office can be integrated into Connections, and how Connections users can work with Office 365 files and SharePoint.
Using ibm connections to enhance university coursesLetsConnect
The document discusses using IBM Connections to enhance university courses. It describes using Connections for system integration and knowledge management courses to allow for collaborative learning through shared files, wikis, and forums. This continuous sharing and updating of content year after year aims to engage students more and improve learning outcomes compared to traditional teaching methods. The presentation concludes that Connections is not meant to replace learning management systems but can effectively support sharing to facilitate touch and learning even for digital natives.
The document discusses IBM Connections 6 Component Pack which includes several components to simplify adoption and improve the user experience of IBM Connections. It describes what the component pack is, why organizations adopt it, and how to adopt it quickly. It then goes into more detail about some of the individual components, such as Orient Me, Customizer, and metrics. It provides information on the technologies used and deployment options on Kubernetes.
- The document summarizes the new features and enhancements in IBM Connections 6.0 CR3, including improvements to the user experience through better navigation, filtering, and recent views in Communities and Files.
- It highlights capabilities to increase user adoption such as a visual update, consistent experiences across web and mobile, and new apps like Highlights to engage users.
- Administrators can more easily customize Connections using the new Customizer tool to modify specific elements like colors and fonts without code changes.
This document summarizes a presentation given by Prof. Dr. Petra Schubert and Söhnke Grams at the Center for Enterprise Information Research (CEIR) Social Connections conference in Berlin on October 16-17, 2018. The presentation discussed the 10-year history of the UniConnect collaboration platform, which is based on IBM Connections. It described how the platform started as an internal network at CEIR and the University of Koblenz-Landau and has expanded to include over 35 academic institutions worldwide. It also reviewed key events and developments that helped grow the user network and highlighted some of the research conducted using the platform.
IBM Collaboration Framework in action: Customer success storiesLetsConnect
The document summarizes a presentation given by Thierry Batut at the Social Connections 14 conference in Berlin on October 16-17, 2018. The presentation discussed IBM's Collaboration Framework and customer success stories in using the framework. It focused on key capabilities like secure file sharing, employee engagement, smarter use of knowledge, and improved workflows. Examples were given of customers like Sika, United Nations, Arendal, Sercomtel, and Atlas who saw benefits like increased productivity, reduced costs, and better knowledge sharing through use of the IBM collaboration solutions.
Professor Dr. Susan P. Williams from the University of Koblenz-Landau gave a presentation on designs for the digital workplace. The presentation discussed defining the digital workplace, its key elements including organizational strategy, people and processes, and technology platforms. Different designs for the digital workplace were presented, including people-focused and process-focused designs. The digital workplace was described as a shared workplace for all employees that integrates information from diverse systems and supports different kinds of work.
New Ways to Deliver Business Outcomes with INtelligent Workstream CollaborationLetsConnect
The document summarizes a presentation given by Jim Puckett on intelligent workstream collaboration using IBM products. It discusses:
1) Using IBM Connections and Watson Workspace to enable intelligent team collaboration for targeted solutions.
2) Powering the ecosystem with Watson Work to integrate applications, discussions, content and tasks within teams.
3) Building on IBM Connections and IBM Docs capabilities with additional workflow features to orchestrate actions while AI assists to filter important information.
4) A demo use case showing how these products could improve sales productivity through intelligent collaboration.
Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...LetsConnect
The document describes IBM Watson Workspace and how it can be used as a talented dealroom for Salesforce opportunities. Watson Workspace automatically summarizes conversations and highlights actions items, insights, and questions. It was presented at the Social Connections 14 conference in Berlin on October 16-17, 2018. A demo of Watson Workspace's capabilities for sales opportunities was provided.
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The document discusses research projects from the University of Koblenz-Landau's Center for Enterprise Information Research (CEIR) and Integrated Business Design (IBD) that aim to support digital workplaces. It describes apps created by the university researchers, including a groups app to automate team formation, a content dashboard to visualize social business documents, a whiteboard bot to upload photos, and an IoT middleware. The researchers present their work and its benefits to organizations.
Kubernetes Basics for Connections AdminsLetsConnect
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The document discusses Eurapco's approach to simplicity in order to address challenges with their social connections platform. Some of the main challenges mentioned include a lack of exclusivity compared to competitors and a lack of control since only a small portion of users are employed by Eurapco. Feedback from users identified pain points such as the platform not being user friendly, too complex, and requiring too much time. To address these issues, Eurapco focuses on an approach to simplicity through customization options to make the platform easier to use and find relevant information.
Developing IBM Connections Community Apps using DominoLetsConnect
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The document provides an overview of a presentation on IBM Connections Customizer given in Berlin, Germany on April 26-27, 2018. The summary includes:
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The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...YourLegal Accounting
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The report *State of D2C in India: A Logistics Update* talks about the evolving dynamics of the d2C landscape with a particular focus on how brands navigate the complexities of logistics. Third Party Logistics enablers emerge indispensable partners in facilitating the growth journey of D2C brands, offering cost-effective solutions tailored to their specific needs. As D2C brands continue to expand, they encounter heightened operational complexities with logistics standing out as a significant challenge. Logistics not only represents a substantial cost component for the brands but also directly influences the customer experience. Establishing efficient logistics operations while keeping costs low is therefore a crucial objective for brands. The report highlights how 3PLs are meeting the rising demands of D2C brands, supporting their expansion both online and offline, and paving the way for sustainable, scalable growth in this fast-paced market.
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1. IBM Connections in Small or
Medium Enterprise? Sure!
Jan Valdman, DNS a.s.
Michal Holoubek, oXy Online, s.r.o.
2. (Motto)
2
„As a director, you suddenly miss the
straightforwardness of the old days when you were
one team, one family. At that moment, we realized
we were big enough to be ready for a company
social network.“
Zdenek MICHÁLEK
Director of Strategy and Development, CZC.cz
7. Different-sized Companies Require
Different Approach.
You don’t have to be a large company to
take advantage of social business, but…
… you will use the social business by any
other way
7
8. What’s the difference?
8
Few teams but one
large community
Everyone contributes to
company’s value
No enterprise-grade
applications
Simple processes
<100
Complex orgchart
Complex processes
Many specialized
applications
People do not know each
other
>1000
9. What’s the difference?
9
Fews teams but one
community
Everyone contributes to
company’s value
No enterprise-grade
applications
Simple proceses
<100
Complex orgchart
Complex processes
Many specialized
applications
People do not know each
other
>1000
Process
support
Communication
issues
10. Different-sized Companies Have
Different Needs
10
Size of organisation
Sizeofcommunity
Process Support
(Activities)
Sharing
(Files, Wikis)
Social network
(Profiles, Blogs)
13. The Greiner Model
How Companies Grow and Evolve
13
Activities
Sharing
Personal
networks
14. Social Axioms
14
It’s a human nature to communicate
Companies can ignore social business but their employees will
not
The only result you might achieve is that your employees will
discuss work-related issues over public social networks
„You can disagree, you can discuss it, but that‘s all
you can actually do about it.“
(Jara da Cimrman)
15. Example: Management Meetings
Open Issues.
Information,
documents, discussion.
Last meeting. Open
issues and tasks.
Meeting minutes.
Decisions and tasks
16. Example: Small Project Management
• Tool for planning and
realization of small projects
• One place for project
documentation and
communication
• Increase in efficiency of
project management
16
18. Example: Simple Test Management Tool
• Test planning and
management
• Reporting
• Easy, effective and
cheap tool for test
management.
18
19. Best Practices of Adoption Process
19
Top management
HR
Marketing
Trade
Technical support
Customer support
Business cases
Testing
Ad hoc working groups
Pilot (8 months)
Expansion (6 months)
Evolution
20. Best Practice: Tablets
• Top managers prefer a mobile client
rather than a web interface.
• Tablets – from an e-mail reader to an
inteface of corporate systems.
• Tablets simplify the adoption of IBM
Connections considerably
21
As you can see in this quote, at on point in time our company expanded to such an extent that it became vital to maintain the close interpersonal communication while the employees were scattered all over the country and their numbers were growing.
At this point we opted for a company social network as a basis for not only that form of communication but also the ground for further growth of the company.
So now let me take you through the process step by step.
Moving on, I am going to focus on the implementation of the company social network in CZC.cz and the adoption process.
1. It’s human nature to communicate.2. You can ignore social business as a trend but you will not get rid of it.3. The only result you might achieve is that your employees will discuss work-related issues over public social networks.
Restriction is not a solution because the most creative and active employees regulary use social networks.
Let me show you, how the „Meetings“ work in practice.
We start by creating a new meeting activity based on a meeting template. This template consist of 3 sections:
1. The first one is a list of tasks from the previous meeting.
2. The second section consists of open issues …
3. … and the last section consists of meeting minutes, decisions and tasks.
During preparation of a meeting, we update the status of tasks from the previous meeting, the participants create new items, and the other can discusse tham and propose solutions.
During the meeting, the open issues are dragged and dropped to the „meeting minutes“ section and decisions and tasks are added.
Quick, simple, effective.
Moving on from the pilot phase, the next step was the support of all other company processes in CZC.cz.
I am now going to present three examples of such applications.
The first one is the Small project management support.
As I implied, the goal was to create a tool for planning and realization of small projects as well as a place for all project documentation and communication.
Therefore the effectivity of project management would be increased.
As a result we eliminated the shared disks and decreased the number of project emails by 85%. The side effect of this application is the dramatic icnrease in re-using previous experience and documents.
Another example istaken from the Human Resources Department.
The main goal is to increase the efficiency of communication between the company and its employees, and at the same time to encourage feetback from the employees.
Business results are positive in our view. Emails directed „to everyone“ were completely eliminated.
Moreover, the feedback from CZc.cz´s employees is more effective.
The feedback function of the actual coffee corner was satisfyingly substituted by the virtual one.
Last, but not least, there is the example of test management process support.
The goal is to provide support for continuous planning, managing and reporting tests of the CZC.cz e-shop.
As a result, now CZC.cz has an easy effective and cheap tool for test management now.
At this point it´s time to summarise CZC.cz´s experience of this project and it´s results.
Social Business approach enables people within the company to stay in contact.
Adoption has to start from the top down – it doesn´t work the other way round
For small business communities, the simplest solutions are the best.
What is also essential is the role of the implementation partner. He helps with not only technological aspect of the project, but also with the methodology of social business. The implementation partner of CZC.cz was oXy Online.
Now it is time to outline general experience of the implementation and adoption process of social business in CZC.cz.
Now it is time for me to draw some conclusions.
CZC.cz is an excellent example of a medium sized company which implemented the social business approach successfully. This approach is generally applicable to not only small and medium-sized companies, but also to small teams or communities within the large companies.
Adoption doesn´t depend on the size of the company, instead, it depends on the size of the actual community. A small company can work with a very large community – like customer community, and vice versa, a big company can have small working teams or small community of experts.
CZC.cz is such an excellent example, because we have a large customer community, small employee community and middle-sized partner community.
Processes in small and medium sized companies (or communities) are rather simple, therefore the simple solutions are the best. Powerful and overly sophisticated applications and tools do more harm than good in such cases. For example, we don´t need a sophisticated CRM, whan an excel sheet can do the same job easily.
The organizational structure contains small number of levels in SMB. Therefore the adoption process must usually begin with the top management, as I said before.
The top-down approach is important in SMB.
A tablet is an effective and natural client for social business applications and can serve as a helpful tool for the adoption process.
Last but not least, there is the key role of implementation partner. The importance of this partner lies not only in technology but also in methodology. The CZC.cz implementation partner was oXy Online.
Last but not least, there is the key role of implementation partner. The importance of this partner lies not only in technology but also in methodology. The CZC.cz implementation partner was oXy Online.
Last but not least, there is the key role of implementation partner. The importance of this partner lies not only in technology but also in methodology. The CZC.cz implementation partner was oXy Online.
Last but not least, there is the key role of implementation partner. The importance of this partner lies not only in technology but also in methodology. The CZC.cz implementation partner was oXy Online.
Last but not least, there is the key role of implementation partner. The importance of this partner lies not only in technology but also in methodology. The CZC.cz implementation partner was oXy Online.
Last but not least, there is the key role of implementation partner. The importance of this partner lies not only in technology but also in methodology. The CZC.cz implementation partner was oXy Online.