The Community Services Assistant is part of the Community Services Unit in Sub Office Dadaab, which is an integral part of the Protection team. The incumbent reports to the Community Services Officer. The Community Services role, broadly described, is to act as a critical interface between UNHCR and communities of concern, providing an AGD sensitive analysis of community risks and capacities that form the essential foundations to all UNHCR work in a given country context. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, Community Services staff work directly with communities to leverage their capacities for community based protection. To fulfil this role, the Community Services Assistant, and all Community Services staff, are required to spend a substantial percentage of their time working outside of the office, building and maintaining networks within communities of persons of concern.

1. United Nations High Commissioner for Refugees (UNHCR)
INTERNAL/EXTERAL VACANCY ANNOUNCEMENT
Vacancy Notice No.: IVN/EVN/KEN/DDB/15/020
Title of Post
Community Services Assistant
(On Replacement Capacity)
Grade G4
Post Number 10018369 Date of Issue 29 September 2015
Location Sub Office Dadaab Closing Date 12 October 2015
Organizational Context
The Community Services Assistant is part of the Community Services Unit in Sub Office Dadaab,
which is an integral part of the Protection team. The incumbent reports to the Community Services
Officer. The Community Services role, broadly described, is to act as a critical interface between
UNHCR and communities of concern, providing an AGD sensitive analysis of community risks and
capacities that form the essential foundations to all UNHCR work in a given country context. Under the
overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO
partners and other stakeholders, Community Services staff work directly with communities to leverage
their capacities for community based protection. To fulfil this role, the Community Services Assistant,
and all Community Services staff, are required to spend a substantial percentage of their time working
outside of the office, building and maintaining networks within communities of persons of concern
Accountability (key results that will be achieved)
- Support is provided to establishing community activities which address the social, cultural, and
livelihood needs of populations of concern.
- Support and advice is provided to involve the host community in the protection of persons of
concern.
- The Age, Gender and Diversity (AGD) approach is applied in all aspects of his/her protection
and solutions work on behalf of persons of concern.
Responsibility (process and functions undertaken to achieve results)
- Assist in working with host communities to involve national civil society groups in improving
the protection of persons of concern
- Support implementing and operational partners as well as with displaced and local communities
to develop community-owned activities to address, where applicable, the social, educational,
psycho-social, cultural, health, organisational and livelihood concerns as well as child
protection and prevention and response to SGBV.
- Assist in analyzing protection risks and capacities of communities of concern.
- Support participatory assessments and ongoing consultation with persons of concern.

2. - Collect data for monitoring of programmes and budgets from an AGD perspective.
- Accompany, and interpret for, senior management in their contacts with local interlocutors.
- Draft and type routine correspondence, documents and reports using word processing
equipment and maintain up-to-date filing systems.
Authority (decisions made in executing responsibilities and to achieve results)
- Assist in the enforcement of participatory AGD sensitive analysis as an essential basis for all
of UNHCR’s work.
- Identify which individuals or groups to prioritize for counselling and field visits based on
agreed criteria
Essential Minimum Qualifications and Experience
- Education: Completion of the Secondary education; Training in the related field of work.
- Job Experience: Minimum of 3 years previous relevant job experience.
- Computer skills (MS Office, including Excel, Word, PowerPoint, Access
- Fluency in English and working knowledge of another relevant UN language or local language.
(In offices where the working language is not English, excellent knowledge of working language of duty
station and working knowledge of English.)
Desirable Qualifications & Competencies
- Knowledge of Administrative/financial rules, procedures, processes in the context of UNHCR
offices and Field operations.
- UNHCR learning programmes (PLP).
- Knowledge of MSRP.
- Working knowledge of another relevant UN language an asset.
Competencies:-
VALUES
 INTEGRITY
 PROFESSIONALISM
 RESPECT FOR DIVERSITY CORE COMPETENCIES
CORE COMPETENCIES
 ACCOUNTABILITY
 TEAM WORK & COLLABORATION
 COMMUNICATION
 COMMITTMENT TO CONTINOUS LEARNING
 CLIENT & RESULTS ORIENTATION
 ORGANIZATIONAL AWARENESS
Relevant cross function competencies as selected by the position manager will apply.
CROSS – FUNCTIONAL COMPETENCIES
 ANALYTICAL THINKING
 INNOVATION & CREATIVITY
 TECHNOLOGICAL AWARENESS
 NEGOTIATION & CONFLICT RESOLUTION

3.  PLANNING & ORGANIZING
 POLICY RESEARCH & DEVELOPMENT
 POLITICAL AWARENESS
 STAKEHOLDER MANAGEMENT
 CHANGE CAPABILITY & ADAPTABILITY
Submission of Applications
This vacancy is open for qualified Kenyans ONLY. Female candidates are encouraged to apply.
IMPORTANT
Staff members who wish to be considered for this position should send their application letter to: The
Human Resources Section, Nairobi and attach Personal History Form (P.11). Please quote Reference
IVN/EVN/KEN/DDB/15/020. Late applications will not be considered.
Please remember to submit photocopy/scanned copies of all supporting documents. Documents
submitted shall not be returned to the applicants. Due to the volume of applications only short listed
candidates will be invited for interview. A test may also be administered.
EXTERNAL CANDIDATES
Candidates should also complete a Personal History form (P.11) available on the following link -
http://www.unon.org/docs/P11.doc and attach it to their application for the position. Applications
should be sent to postal address, P.O. Box 43801, 00100 or hand delivered to UNHCR Branch Office
for Kenya, Lynwood House, Waiyaki Way (opposite Lions Place). Please quote Reference:
IVN/EVN/KEN/DDB/15/020
Candidates should also submit copies of academic Certificates from the relevant institutions.
Refugees – who cares? We Do.
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