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JOB DESCRIPTION
TITLE: Camp Manager
DUTY STATION: Okugu Refugee camp
SUPERVISING DEPARTMENT: Management
GRADE/STEP: Grade 5/ Step 1
SUMMARY STATEMENT OF DUTIES AND RESPONSIBILITIES:
Under the directsupervision of the Field Coordinator,the Camp Manger responsiblefor overall management of all IRC programs
at the assigned refugee camp(s).S/he will provide supports to camp based staffs and will be responsible for staff management,
grant management and program reporting; monitoring of camp activities, staff safety, security and health including ensuring
complianceto all IRC procedures, assisting in assessing program quality and effectiveness and providing guidance and support
to program and operation staff in camp (s). S/he will also work closely with key donors (HCR, PRM, ECHO and etc), ARRA, other
Implementing partners (IPs), refugee and local government representatives (formal and informal) and service providers.
DETAILED RESPONSIBILITIES AND TASKS:
Operations:
Supply chain
 Ensure camp level procurement system that complies to IRC and donor protocols. This involves effective communication
and working relations with program managers, support sector heads and FdC to ensure planned and timely procurements
and payments.
 Ensure the logistics team works with procurement plans (monthly, quarterly), authorized and ATC cleared suppliers ;
 Approve Purchase Requests (PRs) for all camp programs as per the authority threshold and review those PRs beyond the
authority threshold prior FdC approval.
 Verify/approve all camp-based payments /purchase requests regarding daily laborers or monthly incentives, etc for the
camp within the given threshold
 Monitor camp level warehouse management (using warehouse monitoring tools); Also Monitor control and use of IRC
supplies and assets, and report to field office regarding any misuse, theft and damage of IRC properties.
 Approve store release (SRs) for all camp programs’ request by direct supervisee (program and operation staffs) as per IRC
warehouse management protocols
 Conduct monthly spot checks and ensure conduct of quarterly spot checks by staffs from responsible sectors
 In collaboration with the supply chain team and program managers, ensure planned and equitable allocation of IRC
resources (facilities, equipment, vehicles) and also ensure that supply chain team maintains operations and maintence
protocols
 In collaboration with supply chain team and program managers, ensure the conduct and documentation of
asset/equipment survey as per set timeline; submit asset disposal and stock adjustment plans to the field office.
Human Resource Management
 Assistthe field officein makingsure that IRC personnel policy,IRC refugee staff policy and IRC mandatory reporting polici es
(MRPs) are respected and practiced properly in close collaboration with field SMT
 Line-manage camps based sector staffs and ensure all staffs performance objectives are set timely and staffs have clear
understanding about their roles and responsibilities.
 Maintain system and IRC best practices for regular staff performance evaluation, and assist the office in developing a
framework for staff career development (coaching and training).
 Ensure camp based staffs are deployed timely by applying standard procedures for staff recruitment.
 Provide counseling and support in resolution of employee work place conflict. Propose and/or take corrective measures
within IRC’s personnel policies when necessary.
 Authorize staffs in the mandated camp when travellingoutof their duty stations for IRC businesses as per the IRC personnel
policy, procedures and guidelines.
Finance
 Ensure appropriatecash management system is implemented in the camps. This includes cash transfer and handling of the
field level petty cash and cash in office mechanisms.
 Facilitate timely submission of cash projection by respective program and support sector representatives, refugee staff’s
payment sheet, construction labor cost and daily laborers’ sheet, etc for timely action by the field finance department.
 Approve all payments (procurement, travel disbursements, refugee staffs’ incentive, daily laborers sheet) up to the camp
manager’s threshold
 Verify/review all payments beyond the camp manager authority level before they are reviewed by finance and approved by
the Field Coordinator/SMT in Addis
 Review and ensure camp based financial reports are accurate and meet IRC and donor reporting requirements.
Program Management
 Ensure, in coordination with FdC and TCs, all IRC projects aredesigned in accordance with IRC Program Framework and that
implementation follows the core programming principles.
 Oversee preparation of activity and spending plans for all grants by program managers
 Ensure quarterly procurement plans are developed and executed to meet donor requirements.
 Provideadministrativesupportand camp oversighton program implementation on daily basis;assiststaff to develop sector
specific monitoring and evaluation plans
 Coordinate and facilitate grant opening, review/closing, and BVA review meetings as per agreed timeline in collaboration
with program managers and sector reps
 Assist all programs managers to ensure the conduct of planned trainings, workshops and awareness raising events for
beneficiaries as required.
 Assist program staffs in developing new projects and program expansion for refugees and local/host communities
 Assist program staffs to ensure beneficiary communities are involved in the design, implementation, monitoring, and
evaluation of all IRC programs.
 Follow up the implementation of field level mandatory reporting timeline (sector reports, management, donor and
government reports).
 Contribute to IRC’s institutional learning, for example in relation to new ways of planning and project implementation
Representation and Coordination
 Represent IRC from duty station at the mandated refugee camp (s): The tasks include serve as focal person for any
information shared with or received from camp level agencies and surrounding community representatives ; prepare and
report required updates and regular reports on all IRC activities to agencies and donor (s); facilitate grant
monitoring/evaluations in collaboration with sector managers; assist the field office in facilitating donor monitoring visits.
 Actively pursuegood coordination and workingrelationshipswith relevantactors,government (ARRA, local administration),
Donors (UNHCR, PRM, ECHO, SV, IRISH AID, NOVO, etc) and Implementing partners (IPs), refugees’ representatives (RCC,
WOAs) and host/local community representatives and informal leaders .
 Participate at camp level inter-agency meetings; facilitate regular meetings with camp leaders, camp level IPs, local
authorities and other community based associationsas necessary to foster good will and supportfor all program activities.
 Maintains office records and, disseminate information and correspondence from field office, IRC Addis, IPs, donors to all
operation and program staff in the camps and vice-versa.
Safety, Security and Health
 Assist the field office in updating field security management plan, in facilitating security related trainings to camp based
staff and implementation of the plan
 Monitor security/safety situation in the designated camp context, and ensure incidents are reported to the FdC for further
analysis, planning and implementation of safety and mitigation measures
 Develop/Adapt standard local context specific vehicle safety policies and assure that they are consistently implemented in
collaboration with field logistics focal person.
 Conduct regular discussions with key staffs to identify and determine approaches to address staff’s stress levels and sense
of security.
 Ensure all camp based staffs understand IRC Ethiopia Health and Insurance Policy and utilize insurance provisions in
collaboration with field Admin/HR person
 Assess, design and implement different ways of improving IRC camp environment in consultation with the camp staff and
field office. Adapt and develop site specific IRC compound management protocols
Leadership
 Encourage key staffs to participate in problem solving and in the decision making process. Monitor and address work
related conflicts in consultation with the field coordinator
 Exercise reasonable level of delegation of roles to key staffs
 Maintain a system to strengthen inter-departmental collaboration through facilitating action oriented sector specific and
staff regular meetings.
 Preserve close, open and professional relationships with all actors
KEY WORKING RELATIONSHIPS:
 The Camp Manager will directly reportto the Field Coordinator,and S/he works in collaboration with fellowIRC camp
managers, and field level support sector heads.
MINIMUM SKILLS AND QUALIFICATIONS
 Education: University Degree in Water Resource Engineering, Civil Engineering, or Hydraulic Engineering, Hydrology,
Environmental Health or social studies. Post graduate qualification or equivalent is preferred
 Years of Experience: Minimum of six years of relevant work experience at supervisory level, NGO setting preferred; Proven
senior level management experience and skills; At least two years experience in senior level management/Fiscal
management
 Fields of Expertise: Water Resources Engineering, Environmental Health, Rural development and Management
 Languages: Communication in English and Amharic
 Skills: Proven management, proposal and report writing; excellent representation and excellent communication and
interpersonal skills; Experience in Project Management preferably in WASH, health projects and lifesaving projects.
Computer literateand ability to use basic operating systems; Experience working in remote and hardship areas and ability
to work under pressure and stressful situations

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Manage Refugee Camp

  • 1. JOB DESCRIPTION TITLE: Camp Manager DUTY STATION: Okugu Refugee camp SUPERVISING DEPARTMENT: Management GRADE/STEP: Grade 5/ Step 1 SUMMARY STATEMENT OF DUTIES AND RESPONSIBILITIES: Under the directsupervision of the Field Coordinator,the Camp Manger responsiblefor overall management of all IRC programs at the assigned refugee camp(s).S/he will provide supports to camp based staffs and will be responsible for staff management, grant management and program reporting; monitoring of camp activities, staff safety, security and health including ensuring complianceto all IRC procedures, assisting in assessing program quality and effectiveness and providing guidance and support to program and operation staff in camp (s). S/he will also work closely with key donors (HCR, PRM, ECHO and etc), ARRA, other Implementing partners (IPs), refugee and local government representatives (formal and informal) and service providers. DETAILED RESPONSIBILITIES AND TASKS: Operations: Supply chain  Ensure camp level procurement system that complies to IRC and donor protocols. This involves effective communication and working relations with program managers, support sector heads and FdC to ensure planned and timely procurements and payments.  Ensure the logistics team works with procurement plans (monthly, quarterly), authorized and ATC cleared suppliers ;  Approve Purchase Requests (PRs) for all camp programs as per the authority threshold and review those PRs beyond the authority threshold prior FdC approval.  Verify/approve all camp-based payments /purchase requests regarding daily laborers or monthly incentives, etc for the camp within the given threshold  Monitor camp level warehouse management (using warehouse monitoring tools); Also Monitor control and use of IRC supplies and assets, and report to field office regarding any misuse, theft and damage of IRC properties.  Approve store release (SRs) for all camp programs’ request by direct supervisee (program and operation staffs) as per IRC warehouse management protocols  Conduct monthly spot checks and ensure conduct of quarterly spot checks by staffs from responsible sectors  In collaboration with the supply chain team and program managers, ensure planned and equitable allocation of IRC resources (facilities, equipment, vehicles) and also ensure that supply chain team maintains operations and maintence protocols  In collaboration with supply chain team and program managers, ensure the conduct and documentation of asset/equipment survey as per set timeline; submit asset disposal and stock adjustment plans to the field office. Human Resource Management  Assistthe field officein makingsure that IRC personnel policy,IRC refugee staff policy and IRC mandatory reporting polici es (MRPs) are respected and practiced properly in close collaboration with field SMT  Line-manage camps based sector staffs and ensure all staffs performance objectives are set timely and staffs have clear understanding about their roles and responsibilities.  Maintain system and IRC best practices for regular staff performance evaluation, and assist the office in developing a framework for staff career development (coaching and training).  Ensure camp based staffs are deployed timely by applying standard procedures for staff recruitment.  Provide counseling and support in resolution of employee work place conflict. Propose and/or take corrective measures within IRC’s personnel policies when necessary.  Authorize staffs in the mandated camp when travellingoutof their duty stations for IRC businesses as per the IRC personnel policy, procedures and guidelines. Finance  Ensure appropriatecash management system is implemented in the camps. This includes cash transfer and handling of the field level petty cash and cash in office mechanisms.  Facilitate timely submission of cash projection by respective program and support sector representatives, refugee staff’s payment sheet, construction labor cost and daily laborers’ sheet, etc for timely action by the field finance department.
  • 2.  Approve all payments (procurement, travel disbursements, refugee staffs’ incentive, daily laborers sheet) up to the camp manager’s threshold  Verify/review all payments beyond the camp manager authority level before they are reviewed by finance and approved by the Field Coordinator/SMT in Addis  Review and ensure camp based financial reports are accurate and meet IRC and donor reporting requirements. Program Management  Ensure, in coordination with FdC and TCs, all IRC projects aredesigned in accordance with IRC Program Framework and that implementation follows the core programming principles.  Oversee preparation of activity and spending plans for all grants by program managers  Ensure quarterly procurement plans are developed and executed to meet donor requirements.  Provideadministrativesupportand camp oversighton program implementation on daily basis;assiststaff to develop sector specific monitoring and evaluation plans  Coordinate and facilitate grant opening, review/closing, and BVA review meetings as per agreed timeline in collaboration with program managers and sector reps  Assist all programs managers to ensure the conduct of planned trainings, workshops and awareness raising events for beneficiaries as required.  Assist program staffs in developing new projects and program expansion for refugees and local/host communities  Assist program staffs to ensure beneficiary communities are involved in the design, implementation, monitoring, and evaluation of all IRC programs.  Follow up the implementation of field level mandatory reporting timeline (sector reports, management, donor and government reports).  Contribute to IRC’s institutional learning, for example in relation to new ways of planning and project implementation Representation and Coordination  Represent IRC from duty station at the mandated refugee camp (s): The tasks include serve as focal person for any information shared with or received from camp level agencies and surrounding community representatives ; prepare and report required updates and regular reports on all IRC activities to agencies and donor (s); facilitate grant monitoring/evaluations in collaboration with sector managers; assist the field office in facilitating donor monitoring visits.  Actively pursuegood coordination and workingrelationshipswith relevantactors,government (ARRA, local administration), Donors (UNHCR, PRM, ECHO, SV, IRISH AID, NOVO, etc) and Implementing partners (IPs), refugees’ representatives (RCC, WOAs) and host/local community representatives and informal leaders .  Participate at camp level inter-agency meetings; facilitate regular meetings with camp leaders, camp level IPs, local authorities and other community based associationsas necessary to foster good will and supportfor all program activities.  Maintains office records and, disseminate information and correspondence from field office, IRC Addis, IPs, donors to all operation and program staff in the camps and vice-versa. Safety, Security and Health  Assist the field office in updating field security management plan, in facilitating security related trainings to camp based staff and implementation of the plan  Monitor security/safety situation in the designated camp context, and ensure incidents are reported to the FdC for further analysis, planning and implementation of safety and mitigation measures  Develop/Adapt standard local context specific vehicle safety policies and assure that they are consistently implemented in collaboration with field logistics focal person.  Conduct regular discussions with key staffs to identify and determine approaches to address staff’s stress levels and sense of security.  Ensure all camp based staffs understand IRC Ethiopia Health and Insurance Policy and utilize insurance provisions in collaboration with field Admin/HR person  Assess, design and implement different ways of improving IRC camp environment in consultation with the camp staff and field office. Adapt and develop site specific IRC compound management protocols Leadership  Encourage key staffs to participate in problem solving and in the decision making process. Monitor and address work related conflicts in consultation with the field coordinator  Exercise reasonable level of delegation of roles to key staffs  Maintain a system to strengthen inter-departmental collaboration through facilitating action oriented sector specific and staff regular meetings.  Preserve close, open and professional relationships with all actors
  • 3. KEY WORKING RELATIONSHIPS:  The Camp Manager will directly reportto the Field Coordinator,and S/he works in collaboration with fellowIRC camp managers, and field level support sector heads. MINIMUM SKILLS AND QUALIFICATIONS  Education: University Degree in Water Resource Engineering, Civil Engineering, or Hydraulic Engineering, Hydrology, Environmental Health or social studies. Post graduate qualification or equivalent is preferred  Years of Experience: Minimum of six years of relevant work experience at supervisory level, NGO setting preferred; Proven senior level management experience and skills; At least two years experience in senior level management/Fiscal management  Fields of Expertise: Water Resources Engineering, Environmental Health, Rural development and Management  Languages: Communication in English and Amharic  Skills: Proven management, proposal and report writing; excellent representation and excellent communication and interpersonal skills; Experience in Project Management preferably in WASH, health projects and lifesaving projects. Computer literateand ability to use basic operating systems; Experience working in remote and hardship areas and ability to work under pressure and stressful situations