This document discusses how to adapt your communication style based on someone else's behavioral traits. It introduces the DISC model which measures behaviors and emotions on four scales: Dominance, Influence, Steadiness, and Compliance. It suggests adapting to different styles by observing subtle cues like looking at a watch, skepticism, or evasiveness. The key message is to observe, understand, and adapt one's style when interacting with others, especially by taking on more steady and compliant behaviors when unsure. Resources for further learning include a book on likeability and the DISC website.