The document discusses corporate etiquette and soft skills for success. It defines etiquette and explains that it is based on principles of consideration, respect, and honesty rather than rigid rules. Good etiquette and manners are important for making positive first impressions and representing your company well. The document provides tips for communicating effectively with superiors, peers, clients, and others in business settings through verbal and nonverbal communication like maintaining appropriate eye contact and body language.
This presentation is for for students, professionals and entrepreneurs to improve their soft skills. This is basic orientation in each area of soft skills. Trainers can use this presentation to build their content and span. Keep visiting the page for each area of soft skill in future.
While technical skills are important and may get your foot in the door for a job, it is often the people skills (or soft skills) that make you successful in your life and in business. Skills like: work ethic; attitude; communication skills, delegating skills; motivating people; problem solving and team building.
The problem that most businesses face is that they hire someone from a resume and these skills are not easily translated on paper. The perfect employee is the one who has great hard skills and soft skills. Join Cindy Hagemann, freelance marketing consultant with over 15 years experience, as she share tips to developing your soft skills for a better you and your employees.
This presentation is for for students, professionals and entrepreneurs to improve their soft skills. This is basic orientation in each area of soft skills. Trainers can use this presentation to build their content and span. Keep visiting the page for each area of soft skill in future.
While technical skills are important and may get your foot in the door for a job, it is often the people skills (or soft skills) that make you successful in your life and in business. Skills like: work ethic; attitude; communication skills, delegating skills; motivating people; problem solving and team building.
The problem that most businesses face is that they hire someone from a resume and these skills are not easily translated on paper. The perfect employee is the one who has great hard skills and soft skills. Join Cindy Hagemann, freelance marketing consultant with over 15 years experience, as she share tips to developing your soft skills for a better you and your employees.
Soft skills is a term often associated with a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people.
College grads learn how to create a resume. Turning college skills into job skills and putting it together in an articulate resume, one that gets noticed.
People may forget what you said...People may forget what you did...But they will never forget HOW YOU MAKE THEM FEEL....SOFT SKILLS ppt prepared by T james Joseph,Tahsildar Mob 9447464502
In today’s workplace, competition is defined by limited spaces – internally, and externally by high unemployment, having the technical skills and knowledge is no longer enough for employees to excel in the workplace.
What are soft skills; why are they important; What all must be developed; Some suggestions given; what is necessary for personal growth; job selection; job retention
We as project management professionals are well aware of the importance of the so-called "soft skills" in our professional development and success.
But what exactly are these skills and why are they important in our profession?
How can we determine when these skills are to be used and what can we do to maximize our effectiveness in each individual area?
Attendees to this presentation will learn:
1) The 15 Essential Soft Skills of Project Management Professionals.
2) Practical situations and examples where these skills are demonstrated.
3) Exercises and best practices designed to improve their skill level in each area.
SOFT SKILLS: Hardening Up the soft Skills for EmployabilityKee-Man Chuah
This shares some simple tips to "improve' your soft skills during your learning journey at universities. It helps students to identify what they need to be ready for the working world.
Interpersonal skills & entrepreneur by muhammad shahbaz atishM Shahbaz Atish
Interpersonal Skills presented by Muhammad shahbaz Atish
Interpersonal Skills is intended to provide the basis for class discussion and relatively effective and ineffective situation of a management and personality developments . This slide can be use in modules on decision making, relationship of management, learning and performance.
The skills used by a person to properly interact with others. In the business domain,
the term generally refers to an employee's ability to get along with others while getting the job done.
Interpersonal skills include everything from communication and listening skills to attitude and deportment.
Good interpersonal skills are a requirement for many positions in an organization.
Soft Skills
- History
- Definitions
- Current Blend
- Importance
- Top 10 recognized Soft Skills
- A to Z of Soft Skills
- Bonus
- 10 ways to kill you Creativity!
- References
Soft skills is a term often associated with a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people.
College grads learn how to create a resume. Turning college skills into job skills and putting it together in an articulate resume, one that gets noticed.
People may forget what you said...People may forget what you did...But they will never forget HOW YOU MAKE THEM FEEL....SOFT SKILLS ppt prepared by T james Joseph,Tahsildar Mob 9447464502
In today’s workplace, competition is defined by limited spaces – internally, and externally by high unemployment, having the technical skills and knowledge is no longer enough for employees to excel in the workplace.
What are soft skills; why are they important; What all must be developed; Some suggestions given; what is necessary for personal growth; job selection; job retention
We as project management professionals are well aware of the importance of the so-called "soft skills" in our professional development and success.
But what exactly are these skills and why are they important in our profession?
How can we determine when these skills are to be used and what can we do to maximize our effectiveness in each individual area?
Attendees to this presentation will learn:
1) The 15 Essential Soft Skills of Project Management Professionals.
2) Practical situations and examples where these skills are demonstrated.
3) Exercises and best practices designed to improve their skill level in each area.
SOFT SKILLS: Hardening Up the soft Skills for EmployabilityKee-Man Chuah
This shares some simple tips to "improve' your soft skills during your learning journey at universities. It helps students to identify what they need to be ready for the working world.
Interpersonal skills & entrepreneur by muhammad shahbaz atishM Shahbaz Atish
Interpersonal Skills presented by Muhammad shahbaz Atish
Interpersonal Skills is intended to provide the basis for class discussion and relatively effective and ineffective situation of a management and personality developments . This slide can be use in modules on decision making, relationship of management, learning and performance.
The skills used by a person to properly interact with others. In the business domain,
the term generally refers to an employee's ability to get along with others while getting the job done.
Interpersonal skills include everything from communication and listening skills to attitude and deportment.
Good interpersonal skills are a requirement for many positions in an organization.
Soft Skills
- History
- Definitions
- Current Blend
- Importance
- Top 10 recognized Soft Skills
- A to Z of Soft Skills
- Bonus
- 10 ways to kill you Creativity!
- References
Interview is a formal, structural and systematic interaction between the interviewer and the interviewee in which the Interviewer’s goal is to select a right candidate and the interviewee’s goal is to get a right job.
It is not only concerned with your subject knowledge. It is a test to assess your communicative skills—confidence—patience---adaptability—time management skills- positive attitude—total personality
Demonstrate in many ways, that with positive attitude, success and excellence become friendly and easily attainable pursuits even in the face of very challenging situations
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As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Memorandum Of Association Constitution of Company.pptseri bangash
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
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Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
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3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
2. Soft Skills for Success
Soft Skills for Success
Etiquette: Introduction, Definition, Origin
q Definition of protocol in general and
politically.
q Definition of etiquette.
q Where does etiquette start ?
q The origin of the word etiquette.
3. Soft Skills for Success
Soft Skills for Success
Etiquette: Introduction, Definition, Origin
q Four Things Etiquette is Not
ØA set of rigid rules.
ØSomething for the wealthy or well‐born.
ØA thing of the past.
ØSnobbishness.
q What is Courtesy ?
4. Soft Skills for Success
Soft Skills for Success
Etiquette
q Etiquette is a combination of manners and
principles.
Ø Principles are the guiding concepts on
which all manners are based.
• Consideration.
• Respect.
• Honesty.
ØManners tell us what to do in all kinds of
situations and what to expect from other
people.
5. Soft Skills for Success
Soft Skills for Success
Why Does Etiquette Matter in Business?
q Business Etiquette is very important for creating a
harmonious work environment and for
representing your company in the best possible
way.
Etiquette positions you to:
Ø Project a positive image.
ØProject confidence and authority.
ØDistinguish yourself from the competition.
ØBuild relationships.
ØDevelop and maintain business.
“I will pay more for the ability to get along with people
9. Soft Skills for Success
Soft Skills for Success
II. The Corporate You
Good manners in the workplace.
q With your staff
The best way to earn respect is to treat
others with respect.
ØAsk others to do things rather than tell them.
ØBe clear.
ØBe polite.
ØLearn people’s names and use them.
ØRecognize that everyone has a life outside work.
ØBe accommodating.
10. Soft Skills for Success
Soft Skills for Success
II. The Corporate You
Good manners in the workplace.
q With your superiors
ØDo your job.
ØTreat your boss with respect and understanding.
ØCall your boss Mr… or Mrs…
ØDress in a style which reflects your corporate
identity.
ØDon’t assume that your boss is your friend.
ØDon’t confuse business entertainment with social
event.
11. Soft Skills for Success
Soft Skills for Success
II. The Corporate You
Tips for good manners.
q With your peers
ØRespect the company’s culture.
ØRespect rank and treat it appropriately.
ØRespect others’ privacy and be courteous to them.
ØRespect others’ views and handle disagreements
gracefully.
ØHandle job stress without imposing yourself on
others.
ØExtend courtesies to all members of the company.
12. Soft Skills for Success
Soft Skills for Success
II. The Corporate You
Good manners in the workplace.
q With your clients – you are your corporate
Ambassador
ØRespect your clients’ time.
ØRespect your customers.
ØRespect your clients’ privacy.
ØHandle yourself in a gracious and courteous way
during business meetings.
ØWrite follow‐up letters and thank you notes to
clients.
ØRemember that you represent your company and
your peers.
13. Soft Skills for Success
II. The Corporate You
Good manners in the workplace.
q
q Offering and receiving compliments
Compliments are directed to a person’s work and
Compliments are directed to a person ’
professional conduct, nothing related to a person’s
professional conduct, nothing related to a person
’
personality or physical appearance.
Always compliment
ØPolitely.
ØPrecisely.
ØPromptly.
ØPublicly.
Always say THANK YOU when getting a compliment
Always say THANK YOU when getting a compliment
14. Soft Skills for Success
Soft Skills for Success
II. The Corporate You
Good manners in the workplace.
q
q Offering and receiving criticism
Giving and receiving criticism is difficult.
Unfortunately, it is a part of the corporate life. It
should be directed to a person’s work and
should be directed to a person ’
professional conduct, nothing related to a persons
personality or physical appearance.
Always criticize Always take criticism
ØPrivately. ØProfessionally.
ØPolitely. ØPolitely.
ØPrecisely. ØPositively.
ØPromptly. ØAppropriately.
15. Soft Skills for Success
Soft Skills for Success
III. The Corporate You
q
q Handling office visits and hosting visitors
When you leave the office to visit colleagues and
other associates, your behaviour reflects not only
on you but on the people you’re visiting.
on you but on the people you ’
And how you handle visitors in your own office
speaks volumes about your social skills.
16. Soft Skills for Success
Soft Skills for Success
III. The Corporate You
Tips for preparing a corporate visit:
ØMake an appointment – be punctual.
ØLook up your destination on a map before departing.
ØDon’t bring any food or drinks with you to someone
else’s office, unless you’ve been asked to provide food
for the meeting.
ØBe polite to everyone at the office.
ØSit only when invited to do so.
ØDon’t touch things in someone’s office without asking,
even if they look like toys.
ØDon’t read any document, letter, card etc.. on someone
else’s desk unless given to you.
17. Soft Skills for Success
Soft Skills for Success
III. The Corporate You
Tips for Hosting
ØProvide clear direction.
ØBe ready on or before time. Make sure your documents
are ready.
ØAlways stand up to greet and shake hands with visitors
entering your office. Move from behind your desk and
sit at the same side as your visitor.
ØClear a comfortable space for your visitors to sit, as well
as some writing space on the desk, if needed –
especially if your office is a “pile file”.
18. Soft Skills for Success
Soft Skills for Success
III. The Corporate You
Tips for Hosting
ØOffer your visitors something to drink , such as water,
coffee etc…
Ø Make your time limitation clear up front.
ØEscort you visitors out instead of letting them wander,
especially if your office layout is confusing.
ØAccept only emergency phone calls and concentrate on
your visitor as they shouldn’t be made to feel secondary
to telephone callers.
19. Soft Skills for Success
Soft Skills for Success
q Importance of Communication Skills
No matter in which business you are, effective
communication skills are essential for success.
The purpose of good communication skills is your way to
get your message across to others clearly and
unambiguously.
ØVia non verbal channels
ØVia spoken communication channels
ØVia written communication channels
22. Soft Skills for Success
Soft Skills for Success
Impact of Body Language
ØOur gestures, expressions, body position and
movement convey unspoken messages.
ØSometimes the message expressed by body language
contradicts the verbal message.
24. Soft Skills for Success
Soft Skills for Success
IV. Non Verbal Communication Channels
q Body Language Signs
1. Arms crossed 1. Defensive
2. Brisk erect walk 2. Confidence
3. Foot kicking 3. Boredom
4. Tapping fingers 4. Impatient
5. Hands in pocket 5. Dejection
6. Playing with hair 6. Lack of confidence
7. Biting the nails 7. Nervousness, Insecurity
8. Shuffling feet while 8. Anxious to leave the
seated situation
9. Standing with hands on 9. Aggression, Ready to take
hips charge
10. Looking down with face 10. Disbelief
turned away
26. Soft Skills for Success
Soft Skills for Success
VI. Spoken Communication Channels
Speech Delivery
ØYour voice volume.
ØYour voice tone.
ØYour speech rate.
ØYour elocution.
ØYour accent.
ØYour vocabulary.
27. Soft Skills for Success
Soft Skills for Success
VII. Spoken Communication Channels
q Conversation Manners
q
ØStop, look, listen.
Ø
A few hints to conduct an efficient business conversation.
ØThe warm‐up.
ØThe core.
ØThe wrap‐up.
28. Soft Skills for Success
Soft Skills for Success
VII. Spoken Communication Channels
q Good conversationalists all share these abilities
Ø They know how to give and accept compliments
gracefully.
Ø They can talk about many different subjects and are
able to maneuver through conversations about
subjects they know little about without difficulty.
Ø They can quickly discern potential topics of interest to
any given group and steer the conversation in that
direction.
Ø They know when to discuss business and when not to.
Ø They know how to step in to fill in an embarrassing
void in conversation.
30. Soft Skills for Success
Soft Skills for Success
VIII. Spoken Communication Channels .
q Active Listening Skills
q
Three basic requirements
ØBe there.
ØListen carefully.
ØHear.
32. Soft Skills for Success
Soft Skills for Success
q Use of Titles in Different Cultures
ØWestern cultures appear to give primary
emphasis to egalitarian communication styles
where status differences are minimized.
ØIn contrast, Oriental cultures give primary
emphasis to respect patterns of interpersonal
behaviour where differences in status among
people are acknowledged.
33. Soft Skills for Success
Soft Skills for Success
X. Spoken Communication Channels
q Business Cards Protocol
ØHow to hand out business cards and to whom?
ØDo’s and Don’ts.
34. Soft Skills for Success
Soft Skills for Success
X. Spoken Communication Channels
q Business cards protocol in different cultures.
Remember!
Don’t leave home without them