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Communication
Skill
Communication
Communication is a process of sending and
receiving messages through verbal and/or non-
verbal means-speech (oral communication),
writing (written communication), signs, signals
and behaviour.
Types Of Communication
VERBAL VISUAL
NON-VERBAL
ORAL WRITTEN
Verbal
Non-Verbal Visual
Communication by using language is called
verbal communication. Verbal communication
is the sharing of information with using words.
It is divided into two parts:
Oral communication
Oral communication is the most
popular and common in personal as
well as in in business communication.
The process of expressing information
or ideas through spoken words is
known as oral communication.
Written communication
Written communication means sending of
messages, orders or instructions in writing
through letters, circular, manuals, reports,
telegrams, office memos, bulletins, etc. it is
a formal method of communication and is
less flexible.
Non-Verbal
Non-Verbal
Verbal Visual
There is a proverb “action speak louder than words”, it is the
essence of non –verbal communication. Non-verbal
communication includes facial expressions, the tone and the
pitch of the voice etc.
Elements of non-verbal communication
Facial
expressions
Body
movement
and posture
Gestures Touch Eye contact Space Voice Dress and
appearance
Visual
Non-Verbal
Verbal
It has been proven through
ages that pictures are retained
in our memory longer than
words and long text. “A picture
is worth a thousand words”.
Visual communication is the
communication that relies on
vision.
Communication – A Two-Way Process
Two-way communication occurs when the receiver
send response or feedback to sender’s message. In
two-way communication process, the sender first
transmits the message to the receiver.
MESSAGE
FEEDBACK
SENDER RECEIVER
Communication skills are very important at every
stage of life. Whether you are a student or a teacher; a
businessman or a political leader; a writer or an orator,
communication skills are of paramount importance.
Generally, you will find that people with good
communication skills rise faster in life.
Importance of Communication Skills
Communication process
involves elements like
source/sender, encoding,
message, channel, decoding,
receiver and feedback.
Elements
Of
Communication
erson who intends to
y the message with the
ion of passing information
eas to others is known as
der or communicator.
Sender
Encoding
subject matter of
cation is theoretical
gible, its further
equires use of certain
such as words, actions
s, etc. Conversion of
atter into these
s the process of
.
essage
ubject matter of
ication. This may
n, attitude,
ws, orders, or
cation
el
interested in
s to choose
ding the
on, ideas, etc.
transmitted
ugh certain
y be either
who
r for
meant for.
ies to
e in the
n
bjectives.
e
e
ert
hat
to
.
Communication Perspective
A communication perspective focuses on the way in
which our shared meanings and practices are
constituted through language and symbol, the
constructions of messages and their dissemination
through media, organizations and society.
THANK
YOU
By- Siddharth

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Communication Skills ppt

  • 2. Communication Communication is a process of sending and receiving messages through verbal and/or non- verbal means-speech (oral communication), writing (written communication), signs, signals and behaviour.
  • 3. Types Of Communication VERBAL VISUAL NON-VERBAL ORAL WRITTEN
  • 4. Verbal Non-Verbal Visual Communication by using language is called verbal communication. Verbal communication is the sharing of information with using words. It is divided into two parts: Oral communication Oral communication is the most popular and common in personal as well as in in business communication. The process of expressing information or ideas through spoken words is known as oral communication. Written communication Written communication means sending of messages, orders or instructions in writing through letters, circular, manuals, reports, telegrams, office memos, bulletins, etc. it is a formal method of communication and is less flexible.
  • 5. Non-Verbal Non-Verbal Verbal Visual There is a proverb “action speak louder than words”, it is the essence of non –verbal communication. Non-verbal communication includes facial expressions, the tone and the pitch of the voice etc. Elements of non-verbal communication Facial expressions Body movement and posture Gestures Touch Eye contact Space Voice Dress and appearance
  • 6. Visual Non-Verbal Verbal It has been proven through ages that pictures are retained in our memory longer than words and long text. “A picture is worth a thousand words”. Visual communication is the communication that relies on vision.
  • 7. Communication – A Two-Way Process Two-way communication occurs when the receiver send response or feedback to sender’s message. In two-way communication process, the sender first transmits the message to the receiver. MESSAGE FEEDBACK SENDER RECEIVER
  • 8. Communication skills are very important at every stage of life. Whether you are a student or a teacher; a businessman or a political leader; a writer or an orator, communication skills are of paramount importance. Generally, you will find that people with good communication skills rise faster in life. Importance of Communication Skills
  • 9. Communication process involves elements like source/sender, encoding, message, channel, decoding, receiver and feedback. Elements Of Communication erson who intends to y the message with the ion of passing information eas to others is known as der or communicator. Sender Encoding subject matter of cation is theoretical gible, its further equires use of certain such as words, actions s, etc. Conversion of atter into these s the process of . essage ubject matter of ication. This may n, attitude, ws, orders, or cation el interested in s to choose ding the on, ideas, etc. transmitted ugh certain y be either who r for meant for. ies to e in the n bjectives. e e ert hat to .
  • 10. Communication Perspective A communication perspective focuses on the way in which our shared meanings and practices are constituted through language and symbol, the constructions of messages and their dissemination through media, organizations and society.