This document discusses various concepts and methods of communication. It covers symbolic and nonverbal forms of communication such as gestures, smoke signals, drums, bells and pictures. It also discusses verbal and written communication as well as factors that affect communication between a sender and receiver like feelings, attitudes, culture and self-esteem. Key aspects of effective communication discussed include speaking clearly, listening, responding effectively, using appropriate nonverbal behavior, maintaining eye contact and using gestures. The document provides tips for both senders and receivers to improve communication and overcome obstacles.