This document discusses the process and levels of communication. It describes communication as a process that involves steps that must be taken in a particular order to achieve a goal. The key steps are: a sender encodes a message, the message is transmitted through a medium and channel, the receiver decodes the message, and feedback is provided. It also describes two types of noise that can interfere with communication and eight levels of communication that involve thinking, symbolizing, expressing, transmitting, receiving, decoding, reaction/feedback, and monitoring.

1. Speech Communication
Process and Levels
By Michelle Buere

2. Communication as a Process
• Human communication is interpersonal, it is
purposive and it is a process.

3. • Question: What do we mean by process?

4. • Answer: By process we mean that steps have
to be taken and in a set/particular order to
achieve a desired result/goal.

6. . SENDER/ENCODER
• The sender also known as the encoder
decides on the message to be sent, the
best/most effective way that it can be sent.

7. • The sender may want to ask him/herself
questions like: What words will I use? Do I
need signs or pictures?

8. MEDIUM
• The medium is the immediate form which a
message takes.

9. CHANNEL
• The channel is that which is responsible for
the delivery of the chosen message form.

10. RECEIVER
• The receiver or the decoder is responsible for
extracting/decoding meaning from the
message.

11. • The receiver is also responsible for providing
feedback to the sender.

12. FEEDBACK
• This is important as it determines whether or
not the decoder grasped the intended
meaning and whether communication was
successful.

13. CONTEXT
• The context of any communication act is the
environment surrounding it.

14. NOISE (also called interference)
• This is any factor that inhibits the conveyance
of a message.

15. Two types of Noise
• (internal noise)
A student worrying about an incomplete
assignment may not be attentive in class

16. Two types of Noise
• external noise
The sounds of heavy rain on a galvanized
roof may inhibit the reading of a storybook to
second graders

17. Levels of Communication
• 1st stage: Thinking
This stage starts with the birth of an idea
of the speaker. The

18. • 2nd stage: Symbolizing
The speaker is now ready to share to his
audience orally through the use of words.

19. • 3rd stage: Expressing
The speaker is now ready to his ideas in an
audible speech using appropriate gestures.

20. • 4th stage: Transmitting
• The ideas and feelings are transmitted into the ears of
the listeners. The surroundings must be conducive for
the audience.

21. • 5th stage: Receiving
• As the sound waves that carry the ideas of the speaker
reach the ears of the listeners, a series of movements
takes place.

22. • 6th stage: Decoding
• This stage will lead the listeners to understand what the
speaker wants to convey.

23. • 7th stage: Reaction or “Feedback”
– It is normal situation to see listeners giving responses to what
was heard from the speakers.

24. • 8th stage: Monitoring
• The speaker should be sensitive in giving the needs of
his audience.