This document discusses communication in healthcare. It defines communication and outlines its purposes in a healthcare setting, which include collecting assessment data, initiating interventions, evaluating outcomes, and preventing legal issues. The document also discusses the process of communication, including barriers like cultural differences, psychological factors, and the environment. It outlines levels of communication from casual acquaintances to close friends. Key aspects of the communication process include the source, message, channel, and receiver. The importance of communication in healthcare is also highlighted.