This document discusses the characteristics and types of non-verbal communication. Non-verbal communication includes body language, vocal tones, use of space, time, and self-presentation. It is inevitable, conveys emotions primarily, and can be ambiguous. The document outlines specific non-verbal communication channels like gestures, eye contact, tone of voice, and personal space. Finally, it provides guidelines for improving the sending and interpreting of non-verbal messages.

1. Communicate Non Verbally
Muhammad Mahad Paracha P200124
Presentation 12

2. CHARACTERISTICS OF NON VERBAL
COMMUNICATION
1. Inevitable
2. primary conveyer of emotions,
3. multichannel,
4. ambiguous.
FOUR MAIN CHARACTERISTICS

3. Types of Non Verbal Communication
 There are variety of types of
Non verbal Communication
To deliver message discussed
below

4. Use of Body: Kinesics
Gestures
Eye contact
Facial expression

5. Posture
Haptics

6. Use of Voice: Vocalic
Pitch is the highness
or lowness of vocal
tone
Rate
Rate is the
speed at which
a person speaks.
Quality
(Timbre)
Quality is the
sound of a person’s
voice that
distinguishes it
from others
PITCH

7. Intonation
Intonation is the
variety, melody, or
inflection in one’s
voice
Vocalized pauses
Vocalized pauses are
extraneous sounds or
words that interrupt
fluent speech

8. Use of Space: Proxemics
 Have you ever been in the midst of a conversation with
someone who you felt was standoffish or pushy

9. Personal space
Personal space is the distance we try to
maintain when we interact with other
people

10. PHYSICAL SPACE
Physical space is the part of the physical
environment over which we exert control.
Artifacts
Artifacts are the objects and possessions we use to decorate
the physical space we control

11. Use of Time: Chronemics
 Chronemics is how we interpret use of time
and is based largely on cultural context (Hall,
1959). People from Western cultures tend to
be very time conscious

12. Self-Presentation Cues
 People learn a lot about us based on how we look. This includes our physical
appearance as well as our clothing and grooming
• Physical Appearance
Physical Appearance People make judgments about others
based on how they look. We can control our physique to some
extent through exercise, diet, cosmetic surgery, and so on. But
we also inherit much of our physical appearance, including our
body type and physical features such as hair and eyes.

13. Clothing and Grooming
 Our clothing and personal grooming communicate a message
about us. Today, more than ever, people use clothing choices, body
art, and other personal grooming to communicate who they are
and what they stand for. L

14. Guide lines to improve way of non verbal
communication
Sending Nonverbal Messages
Be conscious of the
nonverbal behaviors
you are displaying
Be purposeful in your
use of nonverbal
communication
3. Make sure that your
nonverbal cues do not
distract from your
message.
Make your nonverbal
communication match your
verbal communication
Adapt your nonverbal
behavior to the situation.

15. Interpreting Nonverbal Messages
Do not automatically assume
that a particular behavior
means the same thing to
everyone.
Consider nonverbal
behaviors as they relate to
the context of the message
. Pay attention to the
multiple nonverbal cues
being sent and their
relationship to the verbal
message
Use perception
checking.

16. Summary
 Nonverbal communication refers to the interpretations of bodily actions, vocal
qualities, use of space and time, and self-presentation cues. Nonverbal
communication is inevitable, multichannel, intentional or unintentional, possibly
ambiguous, and the primary means by which we convey our emotions. The
sources of nonverbal messages include use of body motions (kinesics: gestures,
eye contact, facial expression, posture, and touch), use of voice (vocalics: pitch,
volume, rate, quality and intonation, and vocalized pauses), use of space
(proxemics: personal space, physical space, and use of artifacts), use of time
(chronemics), and self-presentation cues (physical appearance as well as clothing
and grooming). Although the meanings we attach to nonverbal behaviors are infl
uenced by culture and gender,