4. Definition and importanceDefinition and importance
What is non verbal communication ?
it is any message you give other then the interpretation of you words –
the way you move,speak,appear,our words make up only a portion of
what we communicate and what we don’t say is something more
important then what we do say.
“Nonverbal communication is so important because most people
believe (how you say it) more then (what you say) if you say yeah,
that’s a great idea in a sarcastic tone of voice, the person to whom you
are talking will probably belive your tone, not the meaning of your
words
For one thing we must constantly keep in mind that effective nonverbal
behavior is based on the culture and specific situation in which you are
communicating.
5. Analyze the element of non
verbal communication
The four component of non verbal communication are
(1)body
(2) voice
(3) space
(4) surroundings
6. BodyBody
Among all the aspects of non verbal communication , we are probably
most familiar with the concept of what many people refer to as body
language
Consciously or unconsciously , we analyze people’s on the basis of
their body language , drawing conclusions when they put their hands
on their hips, wrinkle their noses
the main aspects of body languages ?
1)Posture
2)Gestures
3)Face and eyes
7. PosturePosture
Your posture—the way you stand or sit—is the first major infulance on
the initial impression you make. Although you may not be aware of it
your posture indicates your confidence, your openness, and your
attitude.
How you can improve your posture for effective nonverbal business
communication?
Whether you are standing or sitting, do so in a relaxed, professional
manner and squarely facing your audience
8. Gesture
A second aspect of
body language is
movement and gesture
all people
unconsciously use
gestures to back up
what they are saying.
Watch people talking–
at party, during
meeting, during a class
in the hallways
9. VoiceVoice
The four ways you might say this sentence
1Where have you bee, 2 Where have you been, 3 Where have you
been
Voice can tell you a great deal about the speaker’s word’s are muffled
so listeners can follow the pitch, rate, and volume, the llistener can still
ascertain the speaker emotion
10. Space around you
• Nonverbal communication also includes the
ways your communicate through distance, or the
space around you
• Standing
• As a first aspect of distance, think about what
you communicate with space you are standing .
Space determine by distance (1)public
space(over 12ft) (2)social space(4 to 12ft)
(3)personal space(18`` to 4ft),(4) intimate
space(0 to 18``)
11. touching
Touching is also an important kind of nonverbal
communication
Five types of touching
1.Functional/professional—touching
2.Social and polite touching
3.Friendship touching
4.love/intimacy touching
5.Sexual touching
12. Object around you
• Your nonverbal
communication is
effected by the object
around you how you
arrange chairs, arrange
your office, and dress
for large group
presentation choose
carefully among chair
configuration, illustrated
13. Improve your nonverbal skillImprove your nonverbal skill
Practices
Practice increase your self-confidence and poise,
improve your wording so it flow naturally and help
you identify any flaws or gaps in what you are
saying and enable you to deal with distraction
Improve your contents and delivery while you are
practicing, you can work to improve your delivery
you might speak into a mirror to improve your
facial expression
14. Arrangements
Make sure your
audience is notified
You need to check
your room
arrangements
make sure the
chairs are in
appropriate
configuration use
semi circle or circle
also check correct
lighting
15. Relax and gain confidence
Analyze what happen physically when you are about to
make a presentation.as when you are in any stressful
situation, your body start pumping adrenaline through your
system if you do not tense up and just let the flow you can
actually use that surge of energy to your advantages and
relax into being the kind of speaker you are
conversationally
Your voice should be relax
Mental relaxation
relaxation as you speak