Collaborative Research Methods
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Describing a process leveraging Pinboard, Delicious, Google, Twitter and Evernote to discover items of interest. This deck includes one #toptip and hat tips to the For Immediate Release community.
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Collaborative Research Methods
- 1. @topgold #LITcrm #webtech Photo snapped during Limerick Open Coffee. Collaborative Research
- 2. I’M BERNIE GOLDBACH @TOPGOLD IN THE LIMERICK INSTITUTE OF TECHNOLOGY @topgold #LITcmr #webech
- 3. I LIKE FONTS OF INFORMATION. THEY EARN THEIR TRUST. @topgold #LITcrm #webtech
- 4. This presentation suggests a business process where “collaboration through the wisdom of the crowd” sits front-and-centre. The basics: -- Cultivate natural language search terms and phrases. -- Refine your lexicon. -- Listen to influencers and trust agents. -- List your listening posts. -- Save business-related information. -- Double-enter best information into Evernote. @topgold #LITcrm #webtech
- 5. ESSENTIAL FACILITIES -- Pinboard.in search -- Delicious.com search -- Search.Twitter.com -- Twitter Lists -- Wordle.net -- Evernote.com -- Images.Google.com These sites provide easy functionality when distilling wisdom from crowds. @topgold #LITcrm #webtech
- 6. NATURAL LANGUAGE PROCESSING NLP: A CRITICAL WEB TECHNOLOGY @topgold #LITcrm #webtech Image from Profundis.com
- 7. PINBOARD.IN A PAID SERVICE SHOWING “CRM” @topgold #LITcrm #webtech
- 8. PINBOARD.IN LOOKING AT “CUSTOMER” @topgold #LITcrm #webtech
- 9. PINBOARD.IN LOOKING AT “WEBTECH” @topgold #LITcrm #webtech
- 10. PINBOARD.IN SEARCHING FOR “CRM” @topgold #LITcrm
- 11. DELICIOUS.COM SEARCHING FOR “CUSTOMER” @topgold #LITcrm #webtech
- 12. DELICIOUS.COM SEARCHING FOR “WEBTECH” @topgold #LITcrm #webtech
- 13. USING GOOGLE IMAGE SEARCH. A quick flick through results often shows interesting ideas. @topgold #LITcrm #webtech
- 14. IMAGE SEARCH SUGGESTS BADGES AND LOGOS. Discovered when searching for “customer”. @topgold #LITcrm #webtech
- 15. SEARCHING GOOGLE IMAGES SEARCHING FOR “CUSTOMER” SHOWS SURVEYS @topgold #LITcrm #webtech
- 16. SEARCHING TWITTER SEARCHING FOR “CRM” @topgold #LITcrm #webtech
- 17. SEARCHING TWITTER PHOTOS FOR “CRM” @topgold #LITcrm #webtech
- 18. SEARCHING TWITTER PHOTOS FOR “CUSTOMER” @topgold #LITcrm #webtech
- 19. SEARCHING TWITTER SEEKING “CUSTOMER” VIA A NON-TWITTER VIEW @topgold #LITcrm #webtech
- 20. SEARCHING EVERNOTE SAVE YOUR BEST STUFF IN EVERNOTE. @topgold #LITcrm #webtech
- 21. WORDLE @topgold #LITcrm #webtech Make word clouds and tag clouds for free.
- 22. WORDLE LOOKING AT A DATA ANALYTICS SERVICE @topgold #LITcrm #webtech
- 23. WORDLE LOOKING AT A DATA ANALYTICS CONFERENCE @topgold #LITcrm #webtech
- 24. USEFUL APPS LOOKING AT A DATA ANALYTICS CONFERENCE @topgold #LITcrm #webtech
- 25. TAKEAWAY #TOPTIP PRUNE YOUR STASH @topgold #LITcrm #webtech
- 26. HELPFUL OASES -- LinkedIn Group “Marketing Over Coffee” for power user tips. -- Moodle for module info. -- Listen to @Boagworld and learn web insights. -- Share in the For Immediate Release Google Plus Community and meet pros. Portions of this slide deck evolved from material shared in varions online communities. @topgold #LITcrm
- 27. PRIMARY WORKFLOW • Google Docs • Search Pinboard + Delicious • Search Twitter • Google Image Search • Save to Evernote • Annotated List @topgold #LITcrm #webtech
- 28. LET’S CONNECT AND SHARE. @topgold #LITcrm #webtech Bernie.Goldbach AT LIT.ie bit.ly/mw-document03 InsideView.ie @topgold
Editor's Notes
- This short presentation offers viewers an overview of collaborative research methods online I have used. I presented these ideas to students in the business and information technology programmes in the Limerick Institute of Technology in October 2013. This slide deck was made by @topgold and it relates to the #LITcrm and #webtech hashtags. I snpped the photo during Limerick Open Coffee in the Clarion Hotel of Limerick. For the record, I blog at www.insideview.ie, talk at audioboo.fm/topgold and share videos at youtube.com/topgold including several made with Camtasia Studio.
- I have worked with collaborators online since the late 70s and I value workflows that gather data and enhance its value.
- My go-to fonts of information have apps in both the iOS and Android ecosystems. I use Pinboard, Twitter, Delicious and Evernote several hours every week.
- Content production is an e-business skill refined by the clever use of web technologies. Business intelligence evolves through an efficient use of a process.
- You should develop a process whereby you can discover and share business intelligence. Both Wordle and Google Images give you important perspectives.
- Natural Language Processing is integral to the semantic web.
- http://pinboard.in is a powerful search tool. It’s a paid service.
- Pinboard shows you related tags, often pointing to brand names deserving further investigation.
- Pinboard shows you related tags. Sometimes you can get ideas for apps and services worth considering.
- The powerful http://pinboard.in search normally requires paid access. This query string should work without logging into Pinboard.
- Delicious is a free site. It is as powerful as the user’s network.
- I often discover sites and services worth exploring because they appear in the Delicious links shared by people in my network.
- The words that appear are in the order of them being searched by people using Google.
- Results suggest companies like badges and stickers that prove they’re first class.
- You might get ideas on constructing a valid customer service survey after searching images.google.com for “customer”.
- Twitter search is getting very good at offering ideas on how people express terms of reference.
- If you are expert with CRM, you should share photos related to CRM through the main Twitter app.
- The “people” result often shows paid client accounts (i.e., they pay Twitter for services).
- Using dabr.eu instead of Twitter.com shows cleaner results, often with links to relevant content.
- Evernote is a free service that never loses the important stuff you need to keep. Its search function is very powerful.
- You can use doc files or big blocks of text to get a result.
- Wordle can help make sense out of large blocks of text.
- Wordle can often reveal more about an event than the headlines on the event promotional material.
- The essential apps used in this presentation: Google (free), Twitter (free), Pushpin (€8 for Pushpin and $10 for Pinboard) and Evernote (free).
- Your hard drive and handheld cache will become bloated if you don’t consider the weight of all the stuff you think you need to save.
- Listen to http://www.forimmediaterelease.biz
- The workflow itself should be an intelligent business process.
- The best research is often curated from the wisdom of the crowds. Twitter can provide some of that functionality—but it depends on the quality of the signal-to-noise ratio when following a curated list of people. This slide deck also uses skills related to annotated references in the bit.ly document cited (current through 30 October 2013).