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Daniel Beazer authored an article identifying five technology shibboleths for 2017. The article discusses how: (1) not all workloads will move to the public cloud, as some organizations still require customization or sensitive data isolation; (2) while outsourcing is growing, some organizations will keep critical systems in-house; and (3) despite frequent headlines, security sometimes takes a backseat to business priorities for many organizations. The article also analyzes a case study of how TalkTalk in the UK poorly handled a data breach.
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- 1. Daniel Beazer FIVE TECHNOLOGYSHIBBOLETHS FOR 2017 Senior Consulting Analyst March 16th 2017
- 2. WHO WE ARE 2Restricted& Confidential We deliver THAT DELIVER EXTRAORDINARY ADVANTAGE FOR OUR CUSTOMERS BUSINESS PLATFORMS ImplementationInnovation Acceleration Cloud Solutions Managed Hosting Solutions Colocation Solutions Security Solutions Managed IT Solutions FastFiber Network™ Solutions
- 3. 3 OPTIMISED MAGENTO STACK UNLEASHINGTHE POWER OF MAGENTO Cogeco Peer 1 services over Magento platform: 24x7 support Incident Management A Magento specialized customer on-boarding session Access to the CogecoPeer1 knowledge base Our basic monitoring package is included Easy access to the sales engineering support teams Patch management service Magento Optimized Managed Hosting Platform includes: Web Servers, Database Servers, Load Balancing, Firewalls, SSL Certificated, Advanced Monitoring, Backups, Optimised OS Builds
- 4. With directconnections to the world’s largest networks, our customers are just one hop away from their customers OUR PEERING PARTNERS 4 PERFORMANCE NETWORK Fewer hops mean that your traffic takes the shortest and fastest route possible to your Customers, resulting in lower latency of your traffic If an upstream provider has an issue, your traffic is not impacted as thousands of alternate routes are available. BENEFITS TO YOU
- 5. 5 UNDER PINNED BYA GLOBAL LOW LATENCY NETWORK
- 6. OUR CUSTOMERS 6 “I'm astrong believer in a business focusing on its core competencies well; our core competencies aren't keeping servers running and having backups -- it's not where we can operate, and putting resources into that doesn't make sense at all," he says. "It's much better to put resources that would have been those things into improving our own offerings".
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- 9. ALL WORKLOADS AREMOVING TO THE PUBLIC CLOUD 9 Source: Managed Infrastructure Market Overview 2016, 451Research
- 10. OUTSOURCING: THE UNSTOPPABLETREND 10 Source TechMarketView Offshore Views Q4 2016
- 11. • Despite alarmsover cyberattack in the last five years, enterprise spending has been patchy, and actually declined in 2014 • Enterprise pend is rotating as data and applications move to the cloud, AV declines, cyber grows • Organisations will avoid compliance and security spending if they can • Compliance fines are a cost of doing business • Security industry relies on fear uncertainty and doubt triggering widespread, well-deserved cynicism • End-to-end encryption is highly successful as used in apps like WhatsApp, even the CIA finds it hard to break • Emerging technologies like Blockchain have major potential SECURITY IS AT THE TOP OF EVERYONE’S AGENDA 11
- 12. • Website goesdown, but no communication to customers for 24hours, outage attributed to unspecified technical problems • Rumours circulate that 4mn accounts have been accessed following a cyberattack, (the 3rd of the year for TalkTalk) • TalkTalk admits data many have been compromised by cyberattack, 24 hours after breach, email goes out 72 hours after the attack telling customers passwords may have been accessed • CEO gets in front of media but appears not to know if data is encrypted, says not obliged to decrypt legally • TalkTalk messaging becomes increasingly incoherent, attributes data loss to a DDOS attack, calls SQL injection ‘sequential’ • Tells customers attack ‘only’ 160,000 accounts were affected (accessed by a 15 year old), even fewer had useful data accessed, PAN numbers were semi-tokenized A CASE STUDY IN HOW NOT TO HANDLE A BREACH 12
- 13. Can you workout the company from the slogan / corporate statement? • ‘We offer reliable, scalable and inexpensive cloud computing services. Feel free to join, pay only for what you use’ • ‘We are a bare metal cloud built for developers offering Intel and ARMv8’ • ’Don’t be evil’ • ‘Be connected. Be discovered’ • ‘Life is more fun when you live in the moment’ • ‘Your margin is our opportunity’ • ‘Architect’s of what’s next’ • ‘Our mission and values are here to help people and businesses throughout the world realise their full potential’ • ‘Earth’s most customer-centric Company’ • ‘You have to see it to believe it’ THE ENGLISH LANGUAGE WON’T BITE BACK 13 ‘The great enemy of clear language is insincerity. When there is a gap between one’s real and one’s declared aims, one turns as it were instinctively to long words and exhausted idioms, like a cuttlefish spurting out ink’ George Orwell
- 14. BIG INTERNET ISTOO BIG TO FAIL 14
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Editor's Notes
- #10 Managing public cloud very time consuming
- #11 Voda 2,100 staffers bring call centres back EE bringing back 1,000 BT hiring 1,500
- #12 Source for decline in 2014 PwC Open web application security project TalkTalk losing about a third of its value in the last month. News is going to get worst – but mostly for management Wikileaks That's actually a silver lining to all this: end-to-end encrypted apps, such as Signal and WhatsApp, are so strong, the CIA has to compromise your handset, TV or computer to read your messages and snoop on your webcam and microphones, if you're unlucky enough to be a target. Hacking devices this way is fraught with risk and cost, so only highly valuable targets will be attacked. The vast, vast majority of us are not walking around with CIA malware lurking in our pockets, laptop bags, and living rooms.
- #13 Qe TalkTalk losing about a third of its value in the last month. It now appears that the hack wasn’t as bad as first thought with ‘just’ 160K customers being affected. And even fewer had any useful data accessed. But the way the whole situation has been handled – fronted by CEO Dido Harding – has made the situation much, much worse than it needed to be. As George O’Connor said in his morning note today “This proves (once again) that TalkTalk don’t have a clue about what’s going on and have poor levels of monitoring and worse on crisis management”.
- #14 If you read the marketing put out by our industry you can see we cl Donald Trump marketing masterclass with his plain English – being able to tell a story in plain simple English will never lose its importance and the best place to learn is from the mastesr AWS, Packet, Google, FB, Snapchat, Amazon , VMWare Microsoft, Amazon, BT (note MSFT used to have the superb tag line of ‘computer on every desk and in every home’)