New SIA Greece has automated its data movement and distribution using IBM Watson's supply chain MFT solution. This integration addresses significant challenges in file transfer security and efficiency by consolidating disparate systems into a centralized, secure gateway. The expected benefits include reduced costs, faster project delivery, and improved overall data governance.

1. New SIA Greece Automates Data Movement & Distribution
with IBM Watson Supply Chain MFT Solution
March 21st 2019, Athens
Mastrogiannis Panagiotis

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About SIA
1

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… at the Heart of Digital Payments
2

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Banking and Finance largest vertical
3

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Typical Challenges
Use of old, unsecure File
Transfer technologies
Manual Operations due
to Lack of Automation
Fragmented Data
Transfer Architecture
Fragmented, Complex
Data Partner Networks,
Difficulties onboarding
Partners
Exponential Growth of
Data
Risk of Data Breach,
Loss of Governance &
Audit, High Cost
Risk of data loss,
Alteration & breach,
High Cost
Low customer
statisfaction, High Cost
Scalability issues, Lack of
Performance
Increased Reaction Time

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The Risk is still High out there…

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The Risk of a Scattered File Transfer Architecture
“FTP is like a cockroach……… it hides in the dark
corners of the organization, and is very hard to kill.
These cockroach FTP servers" represent a significant
security risk to your organization and need updating
to MFT to increase security, reliability and
compliance.”
Senior Vice President and director of Technology Management Services at Large US Bank

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We needed to make file transfer as
easy as posting a letter.
But a little
more secure.

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.
It was time for a change

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First, put together a compelling Business case,
and find the right Partner.

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We partnered with Performance Technologies
• Performance is a Platinum Business Partner that brings IBM technology
together in the areas of Hardware, Software and Services
• Technical expertise and knowledge in core technological areas
• Extensive common clientele including NBG, Eurobank, Piraeus Bank, Bank
of Greece, New SIA Greece. (ex. First Data Hellas), FORTHNET, Vodafone,
Public Power Corporation, HEDNO…
• Awarded the “Most Innovative Client Experience on Z-Systems” prestigious
beacon award in IBM Think 2017 in Las Vegas

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Cost Time Quality
What is the
problem?
Sending files to our business
partners is very expensive
Projects take too long to
deliver as each point to point
file transfer requires bespoke
Point to point Connect
Direct proliferation has
created in an estate that Is
hard to know and Manage
What will we
do about it?
MFT will enable files to be
sent over the internet in a
secure manner.
MFT introduced standard
interfaces so connections can
be created quickly and in a
repeatable fashion
MFT can work on a hub
and spoke principal, once
installed connections can
be centrally managed
How will we
measure our
success?
Minimize use of leased lines
for files
Average standard MFT project
requires 11 days less effort
than bespoke current
approach
We are able to measure
our usage, and the number
of connections we have
into MFT and publish up to
date MI on the Intranet
site
Audit compliance.
… our business case showed significant benefits
in Cost, Time and Quality

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And just like that we started working towards a
solution..

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© 2011 IBM Corporation
IBM Watson Customer Engagement MFT Solution
(Sterling)
 One single centralized gateway for all File Transfers and Transactions
 Consolidates all desperate centers of file exchange into a single gateway providing true
“any to any “communication with quicker client onboarding
 Supported by strong security platform
 Use of repeatable and scalable security controls such as Secure Proxys, Mutual
Authentication, full encryption, HA options, etc help you meet the strictest of security
requirements.
 Centralized deployment, control & management
 Single control center for all transactions
 Out of the box Financial Services templates
 Pre built solutions for multiple FS transactions to speed deployment - Swift, SEPA,
EBIC’s….
 Depth of portfolio and capabilities
 Depth of solution portfolio is able to cover any MFT / B2B use case, now and in the
future.
 Unmatched scalability
 from 1 transaction per day to over 1 million per day, ensuring the solution grows with
you.
 Used by over 90% of the global banking market
 Trusted by clients including, JP Morgan, Barclays, UBS, Nationwide, Visa, all of the top
10 biggest banks

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IBM Sterling GDPR Compliance Checklist
o Encryption of data in transit
o Encryption of data at rest
o Strong authentication
o Automate file based tasks
o Securing Ad Hoc file transfers
o Automated resend of undelivered data
o Integrates with existing security controls
o Full Audit trail
o Monitoring of file transfer activities
o Exception Management and Alerting
o Reporting

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IBM Watson Supply Chain (Sterling) - On Premise
Solution

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Control Center – Main Dashboard

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Control Center - Reporting
 Centralized Activity Snapshot
 Centralized Failed Jobs

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Control Center– Reporting
 Centralized Successful Transfers

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Control Center - Reporting
 Centralized Handled Alerts

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Control Center - Reporting
 Reports for Size of Files
 Reports for Volumes of files Over Time

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Control Center - Reporting
Alerts Summary Report
Row
Number
Alert
Date/Time
Severity Server
Name
Process /Batch Name Process Number Rule Name Handled
Time
1 2017/11/21
09:50:25.000
3 Sterning
B2B
Integrator
aftAlpha_Daily 4792500 UNLOCK
failure- set Alert
priority Low
2017/11/21
09:58:35.604
2 2017/11/21
10:29:23.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4793562 Bad Return
Code
2017/11/21
09:11:26.676
3 2017/11/21
10:29:23.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4793562 Bad Return
Code
2017/11/21
09:11:27.582
4 2017/11/21
10:29:23.000
1 Sterning
B2B
Integrator
Alpha_FRAUD_Group=SFG=AlpaOpen211110.zip 20171121105829212683881 Bad Return
Code
2017/11/21
09:11:28.801
5 2017/11/21
10:29:23.000
1 Sterning
B2B
Integrator
Alpha_FRAUD_Group=SFG=AlpaOpen211110.zip 20171121105829212683881 Bad Return
Code
2017/11/21
09:11:29.473
6 2017/11/21
10:29:23.000
1 Sterning
B2B
Integrator
Alpha_FRAUD_Group=SFG=AlpaOpen211110.zip 20171121105829212683881 Bad Return
Code
2017/11/21
09:11:30.004
7 2017/11/21
12:55:12.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4797731 Bad Return
Code
2017/11/21
11:01:13.453
8 2017/11/21
12:55:12.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4797731 Bad Return
Code
2017/11/21
11:01:13.875
9 2017/11/21
12:55:13.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4797732 Bad Return
Code
2017/11/21
11:00:46.265
10 2017/11/21
12:55:13.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4797732 Bad Return
Code
2017/11/21
11:00:46.265
11 2017/11/21
12:55:13.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4797732 Bad Return
Code
2017/11/21
11:00:46.687
12 2017/11/21
12:55:13.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4797732 Bad Return
Code
2017/11/21
11:00:46.687
13 2017/11/21
12:55:13.000
1 Sterning
B2B
Integrator
AFTRouteSFTPPUT 4797734 Bad Return
Code
2017/11/21
11:00:51.718
14 2017/11/21
12:55:13.000
1 Sterning
B2B
AFTRouteSFTPPUT 4797733 Bad Return
Code
2017/11/21
11:00:52.281
1 IBM® Control Center Nov 22, 2017 9:05:14 AM
 Automated Generated Reports for Daily Review

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Control Center - Alerting
 Automated Generated Email Alerts for Internal or External Notification

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Governance, Audit, Control, Track & Trace
 Centralized visibility and monitoring
 Tracking – audit logs of a file journey
 who sent it
 where it went
 who received it and when,
and more
 Proactive alerts and governance

25. WWW.SIA.EU
Other Websites
Panagiotis Mastrogiannis
Panagiotis.Mastrogiannis@sia.eu