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COACHING
is
LEADERSHIP
SANDEEP GUPTA
LET’s CLARIFY
TRAINING is helping employees to acquire the skills
they need to do perform their jobs.
MENTORING is high level support, and advice on the
basis of previous experiences.
COACHING is just perfect blend of training and
mentoring that :
* Make other people more successful.
* Help them identify and eliminate road-blocks
* Guide to unleash their potential
* Prepare for the next level
2
What is
COACHING !!
3
COMPONENTS OF
COACHING
SHORT TERM
& LONG TERM
Short term is
Performance
improvement
(increase in
effectiveness)
and long term is
Performance
Development
(help to prepare
for future).
RELATIONSHIP
Coaching is
ongoing &
interactive which
is continuous
process based on
honesty and
trust.
FORMAL /
INFORMAL
Coaching can be
both formal and
informal and as
the relationship
continues, it not
necessary needs
formal setups.
4
DOESNOT
PROVIDE ALL
THE ANSWERS
Coaching not
always provide
the answers, but
calibrate to find
the answers.
NOT IDEAL FOR
EVERY
SITUATION
Sometimes, you
just need to
command
without scope of
explanation.
WHY!
THE
COACHING
5
BENEFITS for
the employees
╸ Growth of Skills.
╸ Feeling respected.
╸ Higher
motivation.
╸ Job satisfaction
6
BENEFITS for the
Leaders for coaching
╸ Take a collaborative
approach
╸ Emphasis on relationships.
╸ Increased accountability.
╸ Greater creativity.
╸ Rewarding work
╸ Elevated career potential
BENEFITS to the
Organization
╸ Higher productivity
╸ Employee engagement
╸ Increased retention.
╸ Increased performance.
COMMON
COACHING
CHALLENGES
AND HOW TO OVERCOME THEM
Challenges in Coaching
8
Not
enough
time
Coach those who show interest.
Delegate some of your work.
Shuffle your priorities.
Lack of formal
training
Acquire relevant skills.
Apply the proven models.
Practice and ask for feedback
Distraction
from
competing
roles
Employee should feel that
you are interested and
invested.
Resistance
from
Difficult
employees
Maintain positive mindset.
Try to suspend judgement
Give benefit of doubt.
Assume positive intent.
“PRINCIPLES
OF
COACHING”
9
LET’S REVIEW SOME
CONCEPTS
PRINCIPLE OF
DISCOVERY
From generalizing to
specifics.
COACHEE’S
PERSPECTIVE
Understand clearly
your coachee’s point
of view to have more
data
CURRENT SITUATION
to IDEAL SITUATION
Identify the Gap
between current
situation and where
you need to go.
1 0
SOLUTION
DISCOVERY
Take suggestions
from your coachee
before giving
recommendations.
ACTION PLAN
Translate your
discussion to
behaviour for desired
results.
FOLLOW UP &
SUPPORT
Continuous follow up
keep coachee
motivated and
correction if needed.
GROW
MODEL
1 1
😉
The Grow Model
1 2
G
Set your goals after evaluating
potential of your coachee.
How to measure the progress.
R
Examine reality of Current
performance of coachee, which
are areas of improvization.
O
Explore options to reach the
Goals and discuss the
challenges as well.
W
Establish the will to act, by making
discussions into decisions.
COACHING SKILLS
1 3
0 20 3
0 1
LISTENING SKILLS
ACTIVE LISTENING
Avoid Distractions
LISTEN ON A DEEPER
LEVEL
Listen by prompting
coachee with open
ended questions
BE PATIENT
While listening, and
don’t jump into
conclusions or
volunteer advices.
1 4
MANAGE YOUR
BODY LANGUAGE
Body in line with your
conversation, avoid
natural distractions.
CLARIFY CONFUSION
Immediate resolution
of confusions and
contradictory
situations.
SUMMARIZE AND
PARAPHRASE
You confirm , you
understood.
GIVE FEEDBACK AS A COACH
SPECIF IC
Instead of general
comments, give
precise feedback.
Don’t assume, ask !
TIMELY
Whether a good
performance or
behavioral issue.
Address timely and
not only at year end.
PURSPOSEFUL
Ask yourself for
relevance and
significance of the
feedback.
1 5
TACTFUL
Emphasize on
problemactic
behaviour or situation
and not on person.
Keep check on
emotions and choose
words wisely.
ONGOING
Feedback should be
ongoing process, and
your coachee should
feel that you are
concerned for his
success.
GOAL SETTING AS A COACH
COACHING PURPOSE
To elevate skills,
performance of
coachee and prepare
for NEXT LEVEL.
LET COACHEE
PARTICIPATE IN GOAL
SETTING
This cultivate a greater
sense of responsibility.
CONNECT INDIVIDUAL
GOALS TO BIG PICTURE
Career goals to be linked with
value addition to the
organization.
1 6
KEEP THE COMMITMENT
ALIVE
Pay close attention towards
the progress and just in
time support gives
enormous motivation to
coachees.
REMAIN FLEXIBLE WITH YOUR
COACHING GOALS
Situations change and new
opportunities emerge. So tune your
Goals accordingly as a collaborative
decision with your coachee.
CONCLUSION
Coaching is proven to make positive
change in employees as well as
employer, and ultimately to the
Organization.
1 7
THANKS!
1 8

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Coaching by leaders

  • 2. LET’s CLARIFY TRAINING is helping employees to acquire the skills they need to do perform their jobs. MENTORING is high level support, and advice on the basis of previous experiences. COACHING is just perfect blend of training and mentoring that : * Make other people more successful. * Help them identify and eliminate road-blocks * Guide to unleash their potential * Prepare for the next level 2
  • 4. COMPONENTS OF COACHING SHORT TERM & LONG TERM Short term is Performance improvement (increase in effectiveness) and long term is Performance Development (help to prepare for future). RELATIONSHIP Coaching is ongoing & interactive which is continuous process based on honesty and trust. FORMAL / INFORMAL Coaching can be both formal and informal and as the relationship continues, it not necessary needs formal setups. 4 DOESNOT PROVIDE ALL THE ANSWERS Coaching not always provide the answers, but calibrate to find the answers. NOT IDEAL FOR EVERY SITUATION Sometimes, you just need to command without scope of explanation.
  • 6. BENEFITS for the employees ╸ Growth of Skills. ╸ Feeling respected. ╸ Higher motivation. ╸ Job satisfaction 6 BENEFITS for the Leaders for coaching ╸ Take a collaborative approach ╸ Emphasis on relationships. ╸ Increased accountability. ╸ Greater creativity. ╸ Rewarding work ╸ Elevated career potential BENEFITS to the Organization ╸ Higher productivity ╸ Employee engagement ╸ Increased retention. ╸ Increased performance.
  • 8. Challenges in Coaching 8 Not enough time Coach those who show interest. Delegate some of your work. Shuffle your priorities. Lack of formal training Acquire relevant skills. Apply the proven models. Practice and ask for feedback Distraction from competing roles Employee should feel that you are interested and invested. Resistance from Difficult employees Maintain positive mindset. Try to suspend judgement Give benefit of doubt. Assume positive intent.
  • 10. LET’S REVIEW SOME CONCEPTS PRINCIPLE OF DISCOVERY From generalizing to specifics. COACHEE’S PERSPECTIVE Understand clearly your coachee’s point of view to have more data CURRENT SITUATION to IDEAL SITUATION Identify the Gap between current situation and where you need to go. 1 0 SOLUTION DISCOVERY Take suggestions from your coachee before giving recommendations. ACTION PLAN Translate your discussion to behaviour for desired results. FOLLOW UP & SUPPORT Continuous follow up keep coachee motivated and correction if needed.
  • 12. The Grow Model 1 2 G Set your goals after evaluating potential of your coachee. How to measure the progress. R Examine reality of Current performance of coachee, which are areas of improvization. O Explore options to reach the Goals and discuss the challenges as well. W Establish the will to act, by making discussions into decisions.
  • 14. LISTENING SKILLS ACTIVE LISTENING Avoid Distractions LISTEN ON A DEEPER LEVEL Listen by prompting coachee with open ended questions BE PATIENT While listening, and don’t jump into conclusions or volunteer advices. 1 4 MANAGE YOUR BODY LANGUAGE Body in line with your conversation, avoid natural distractions. CLARIFY CONFUSION Immediate resolution of confusions and contradictory situations. SUMMARIZE AND PARAPHRASE You confirm , you understood.
  • 15. GIVE FEEDBACK AS A COACH SPECIF IC Instead of general comments, give precise feedback. Don’t assume, ask ! TIMELY Whether a good performance or behavioral issue. Address timely and not only at year end. PURSPOSEFUL Ask yourself for relevance and significance of the feedback. 1 5 TACTFUL Emphasize on problemactic behaviour or situation and not on person. Keep check on emotions and choose words wisely. ONGOING Feedback should be ongoing process, and your coachee should feel that you are concerned for his success.
  • 16. GOAL SETTING AS A COACH COACHING PURPOSE To elevate skills, performance of coachee and prepare for NEXT LEVEL. LET COACHEE PARTICIPATE IN GOAL SETTING This cultivate a greater sense of responsibility. CONNECT INDIVIDUAL GOALS TO BIG PICTURE Career goals to be linked with value addition to the organization. 1 6 KEEP THE COMMITMENT ALIVE Pay close attention towards the progress and just in time support gives enormous motivation to coachees. REMAIN FLEXIBLE WITH YOUR COACHING GOALS Situations change and new opportunities emerge. So tune your Goals accordingly as a collaborative decision with your coachee.
  • 17. CONCLUSION Coaching is proven to make positive change in employees as well as employer, and ultimately to the Organization. 1 7