This document provides information about various personal development courses offered by Professional Development Training, including active listening, anger management, assertiveness and self-confidence training. It summarizes the key points of each course, describing how participants will learn important communication skills like active listening, managing anger, expressing opinions assertively, and developing self-confidence. The courses aim to help people improve themselves both personally and professionally.
Business Learning Solutions was formed to satisfy a demand for more in-depth and relevant training in those companies where English is becoming the working language.
We provide skills training in English in three areas:
• Management Development
• Personal Skills
• Interpersonal Skills
We also provide a UNIQUE COACHING SERVICE in English which allows individuals to achieve a specific goal whilst improving their English at the same time.
WE ARE THE "WHAT'S NEXT?" AFTER TRADITIONAL LANGUAGE TRAINING
Winning sales presentation skills public program course brochure by i trainin...iTrainingExpert
This document provides information about a 2-day training course that teaches sales teams how to improve their presentation skills. The training aims to help salespeople connect better with clients and persuade them of the company's products and services. Participants will learn techniques for analyzing audiences, structuring presentations, overcoming nerves, and making recommendations memorable. The interactive course uses activities and simulations to teach essential presentation skills.
Business Learning Solutions provides management skills training and coaching in English to help improve business skills while maintaining English proficiency. They offer courses in management, interpersonal, and personal skills tailored to participants' English levels through menu-based short courses or customized longer programs. Benefits for companies include combined language and skills training budgets, engaged employees who improve both skills and English, and flexible course content adapted to participants' needs. Training methods include workshops, coaching sessions, and follow up to help apply new behaviors in the workplace.
Soft skills methods of teaching and assessmentDwin Cancino
This document outlines a workshop on teaching and assessing soft skills. The objective is to help faculty choose teaching strategies and assessment methods for soft skills. The content will cover linking soft skills to learning outcomes, instructional approaches, collecting data on soft skills, and workshops. Participants will be asked to develop learning outcomes, instruction, and assessments for 2 soft skills in a course. Challenges discussed include assessing soft skills objectively and getting support for additional work. Effective instructional strategies include active learning theories like learning from others, discovery, and experience. A curricular debrief strategy is also recommended.
This document provides summaries of leadership training modules available from Vital Learning Corporation. The modules cover a range of management skills topics like establishing respectful relationships, communicating effectively, developing performance goals, coaching job skills, improving work habits, providing feedback, resolving conflicts, motivating team members, delegating, and supporting change. The modules are available in classroom, online, or blended formats and aim to help managers develop skills to lead teams and individuals successfully. PRISM GROUP distributes Vital Learning's resources in Canada and can provide preview access to the modules.
The document provides an overview of various professional development workshops. It describes the methodology used in the workshops, which are highly interactive and focus on adult learning principles. Several sample workshops are outlined, with indicative schedules and sessions. The workshops would help managers develop skills such as decision making, problem solving, communication, leadership, and managing change.
The document provides information about an upcoming two-day train the trainer workshop. It includes an overview of the workshop contents and objectives, which are to introduce training concepts so participants can design effective training sessions. The workshop will cover topics like the learning cycle, what makes a successful trainer, and a four-step plan for preparing and delivering training. Trainees will practice their skills and have an on-the-job assessment following the course.
Coaching is a blend of training and mentoring that helps employees become more successful by identifying and eliminating roadblocks and unleashing their potential to prepare them for the next level. Coaching involves both short-term performance improvement and long-term performance development. It is an ongoing, interactive and collaborative process based on honesty and trust. While coaching does not always provide answers, it helps employees calibrate to find the answers themselves. Coaching provides benefits for employees such as skills growth, motivation and job satisfaction, and benefits for leaders and organizations such as increased productivity, engagement and performance. Common coaching challenges like lack of time can be overcome by prioritizing coaching for interested employees, and lack of training can be addressed by acquiring relevant skills
Business Learning Solutions was formed to satisfy a demand for more in-depth and relevant training in those companies where English is becoming the working language.
We provide skills training in English in three areas:
• Management Development
• Personal Skills
• Interpersonal Skills
We also provide a UNIQUE COACHING SERVICE in English which allows individuals to achieve a specific goal whilst improving their English at the same time.
WE ARE THE "WHAT'S NEXT?" AFTER TRADITIONAL LANGUAGE TRAINING
Winning sales presentation skills public program course brochure by i trainin...iTrainingExpert
This document provides information about a 2-day training course that teaches sales teams how to improve their presentation skills. The training aims to help salespeople connect better with clients and persuade them of the company's products and services. Participants will learn techniques for analyzing audiences, structuring presentations, overcoming nerves, and making recommendations memorable. The interactive course uses activities and simulations to teach essential presentation skills.
Business Learning Solutions provides management skills training and coaching in English to help improve business skills while maintaining English proficiency. They offer courses in management, interpersonal, and personal skills tailored to participants' English levels through menu-based short courses or customized longer programs. Benefits for companies include combined language and skills training budgets, engaged employees who improve both skills and English, and flexible course content adapted to participants' needs. Training methods include workshops, coaching sessions, and follow up to help apply new behaviors in the workplace.
Soft skills methods of teaching and assessmentDwin Cancino
This document outlines a workshop on teaching and assessing soft skills. The objective is to help faculty choose teaching strategies and assessment methods for soft skills. The content will cover linking soft skills to learning outcomes, instructional approaches, collecting data on soft skills, and workshops. Participants will be asked to develop learning outcomes, instruction, and assessments for 2 soft skills in a course. Challenges discussed include assessing soft skills objectively and getting support for additional work. Effective instructional strategies include active learning theories like learning from others, discovery, and experience. A curricular debrief strategy is also recommended.
This document provides summaries of leadership training modules available from Vital Learning Corporation. The modules cover a range of management skills topics like establishing respectful relationships, communicating effectively, developing performance goals, coaching job skills, improving work habits, providing feedback, resolving conflicts, motivating team members, delegating, and supporting change. The modules are available in classroom, online, or blended formats and aim to help managers develop skills to lead teams and individuals successfully. PRISM GROUP distributes Vital Learning's resources in Canada and can provide preview access to the modules.
The document provides an overview of various professional development workshops. It describes the methodology used in the workshops, which are highly interactive and focus on adult learning principles. Several sample workshops are outlined, with indicative schedules and sessions. The workshops would help managers develop skills such as decision making, problem solving, communication, leadership, and managing change.
The document provides information about an upcoming two-day train the trainer workshop. It includes an overview of the workshop contents and objectives, which are to introduce training concepts so participants can design effective training sessions. The workshop will cover topics like the learning cycle, what makes a successful trainer, and a four-step plan for preparing and delivering training. Trainees will practice their skills and have an on-the-job assessment following the course.
Coaching is a blend of training and mentoring that helps employees become more successful by identifying and eliminating roadblocks and unleashing their potential to prepare them for the next level. Coaching involves both short-term performance improvement and long-term performance development. It is an ongoing, interactive and collaborative process based on honesty and trust. While coaching does not always provide answers, it helps employees calibrate to find the answers themselves. Coaching provides benefits for employees such as skills growth, motivation and job satisfaction, and benefits for leaders and organizations such as increased productivity, engagement and performance. Common coaching challenges like lack of time can be overcome by prioritizing coaching for interested employees, and lack of training can be addressed by acquiring relevant skills
Ipdc training 2014 mentoring & coaching skills Bun Sucento
IPDC TRAINING & CONSULTING - FACT SINCE 2000
Trained more than 15,000 participants (Top executives, senior managers, middle managers and professionals) in combined 12 years both in in-house and public programs setting
Served more than 650 major clients across industries, sectors and regions, including Vietnam, Malaysia, Thailand.
Run more than 350 different workshops or training programs on yearly basis
Has Partnership with several major training institutions in overseas region.
A short explanation of the difference between training, coaching and mentoring. This is pretty important for coaching leaders as you need to be aware of what development intervention you are using and sometimes, we need to let our people know which hat we are wearing here.
communication is not just about getting your ideas across, it is also about actively listening to other people’s thoughts and taking them on board. People are more likely to listen to you if you've shown them the same courtesy.
Presentation skills – To communicate effectively in the workplace, you need to be able to present your information clearly. Presentation skills doesn’t just mean knowing how to put a good set of powerpoint slides together, it means engaging and connecting with an audience to get your message across.
Tailoring information to suit the audience – As well as being able to decide what information is important and how to present it, a good communicator is able to tailor that information to suit their audience. You wouldn't use the same language in an informal meeting with close colleagues as you would to present the same information to a group of external clients, for example.
This document provides information on coaching for optimal performance. It discusses the benefits of good coaching, characteristics of an effective coach, elements of coaching sessions, communication skills, and a five step process for coaching. Good coaching can improve employee performance, help develop competence, diagnose and correct performance problems, and foster productive relationships. Key characteristics of a good coach include being positive, goal-oriented, supportive, focused, and observant. The five steps of coaching involve describing performance issues, discussing causes, identifying solutions, developing an action plan, and conducting follow-up.
The document discusses the importance of coaching employees and provides principles and techniques for effective coaching. It notes that coaching provides benefits for employees, culture, and performance but that many managers are not incentivized to coach due to their focus on tasks. To address this, the document recommends that organizations support coaching, train managers in coaching techniques, and redefine manager roles to balance people and tasks. It outlines a coaching toolkit for managers including direct instruction, facilitative questioning, increasing responsibility, modelling, training materials, and feedback.
The document provides guidance on conducting effective coaching and counseling sessions. It outlines a 7 step process: 1) friendly greeting, 2) manager states facts, 3) employee explains, 4) manager explains interpretation, 5) manager presents relevant rules and policies, 6) the parties create an action plan, 7) review of the session. The goal is to have an open discussion to understand issues, identify solutions, and set expectations in a supportive manner.
Motivational Speakers in Kuala Lumpur, Top motivational speakers in Kuala Lum...Simerjeet Singh
Simerjeet Singh is an international motivational speaker, corporate trainer, and life coach based in India with over a decade of experience working in leadership roles in the hospitality industry across multiple countries. He gives inspiring and engaging presentations on topics related to leadership, personal development, and customer service. Simerjeet aims to stimulate self-reflection in his audiences and uses interactive exercises and storytelling to tailor his message to different cultures and age groups. He has significant experience speaking at conferences and training events across Asia and the Middle East.
Motivational Speakers in Malaysia, Top motivational speakers in Malaysia, Li...Simerjeet Singh
Simerjeet Singh is an international motivational speaker, corporate trainer, and life coach based in India with over a decade of experience working with multinational companies around the world. He has experience speaking in over 9 countries and can inspire audiences on topics related to leadership, inspiration, and people skills. Simerjeet aims to stimulate self-reflection and help participants unlock their potential through interactive workshops and stories from his diverse professional background.
This document discusses coaching employees to improve performance. It provides frameworks for setting SMART goals, conducting coaching sessions, providing feedback using the S-B-I model, and recognizing positive accomplishments. Coaching focuses on developing employees and making them feel empowered by soliciting their ideas and offering encouragement and support to achieve goals. The goal is to inspire employees and bring out their best work.
Coaching dan counseling merupakan keterampilan yang mutlak harus dimiliki para supervisor, manager, dan pimpinan organisasi/perusahaan. Jika ingin team berkinerja tinggi, tidak cukup mereka hanya diberitahu, juga tidak cukup hanya dimotivasi, tetapi harus di coach.
This document describes workshops and training programs led by Amiit Dabke, an inspirational speaker. It provides:
1. An overview of the types of workshops offered, including topics like attitude adjustment, communication skills, customer service, and leadership development.
2. Details on program formats which range from half day to multi-day sessions and can be customized based on needs.
3. Background on Amiit Dabke's qualifications and experience in soft skills training, as well as positive feedback from past workshop participants.
This document provides tips and guidance for becoming an effective public speaker and trainer. It discusses setting objectives, knowing your audience, practicing your content and delivery, using visual aids effectively, incorporating adult learning principles, and the importance of enthusiasm and body language. The key messages are that anyone can learn to be a good speaker with practice, understanding your participants is critical to success, and practicing all aspects of your presentation is essential to feeling confident and delivering value.
This document provides information about the Navigational Conversations program which teaches organizational leaders how to develop others through effective coaching conversations. The program focuses on shifting leaders from being hands-on problem solvers to unleashing the talents and problem-solving abilities of those around them. It uses coaching principles and extensive practice to help leaders make this transition. The two-day program covers foundational coaching skills on day one and more advanced skills on day two. Participants learn a navigational coaching mindset and model to guide coaching conversations.
Coaching Skills Intro For Ministry Leadersjohn neufeld
Coaching is defined as a relationship-based process that uses listening skills to help people increase their awareness, expectations, and sense of responsibility. Coaching differs from mentoring and counseling in that it focuses on the future, strengths, and potential rather than the past or problems. Effective coaching requires skills like asking questions, providing feedback, and various types of listening. The coaching process typically involves establishing the relationship, exploring key issues, determining priorities and action steps, providing support, and reviewing progress.
This document summarizes a discussion between Tom Floyd, Marshall Goldsmith, and Pam Brill about coaching skills for leaders. They discuss that for a leader to be successful, they must be open to listening, learning, and identifying areas for self-improvement. However, a leader's perception of themselves may differ from how others perceive them. Conducting 360-degree feedback interviews is important for understanding how a leader is viewed by different audiences. Both guests require 360 assessments with current feedback when coaching leaders, as the impetus for change must come from within the individual.
"Coaching and mentoring is all about unlocking a person’s potential to maximize their performance. It is helping them to learn rather than teaching them."
http://www.ltscotland.org.uk/slf/previousconferences/2007/seminars/mentoringandcoachingprofessionaldevelopmentorcontrolmechanism.asp
Power packed presentation skills and public speaking skills public program co...iTrainingExpert
This two-day intensive training course aims to boost participants' confidence when presenting or speaking in business and workplace settings. The course will provide hands-on training to help participants communicate with power, impact, and confidence. Participants will learn how to build rapport, control nerves, use body language effectively, handle questions confidently, and more. The training uses interactive exercises and real-life simulations. Upon completion, participants will feel empowered to wow audiences and persuade them through dynamic presentations.
The document defines coaching as empowering others by unlocking their potential and helping them learn rather than teaching. Coaching draws out skills and talents within individuals to solve previously unsolvable problems. The underlying belief in coaching is that the coachee has the ability to effect positive changes when their knowledge and competence are drawn out through questioning and commitment to action. Coaching benefits organizations through improved financial and operational performance as well as developing executives and talent. Core coaching skills include rapport building, deep listening, effective questioning, insightful feedback, and focus on processes and results. The GROW model provides a framework for coaching conversations focused on goals, current reality, options, and commitment.
The complete Train the Trainer course is suitable for anyone who aims to become better at training. This Train the Trainer course is designed to improve your training techniques and increase your confidence when delivering training courses.
In today's competitive world, it is crucial to develop an attractive personality alongside academic and professional skills. Personality development requires focused efforts to enhance various aspects of one's character. This includes improving communication abilities, cultivating good etiquette, managing time effectively, honing leadership skills, and excelling in interviews. At Speak Like Kamini, our personality development classes in Greater Noida provide individuals with the tools to become polished professionals.
Properly understanding these aspects not only helps you better manage your time, meet deadlines, and achieve your dream goals, but also keeps you stress-free and calm.
By grasping key aspects of body language and communication skills, we gain a distinct advantage over others and make lasting impressions on people.
That is why our Personality Development Classes in Greater Noida are not limited to just enhancing your outward personality, but also focus on bringing about positive changes internally, helping you lead a fulfilling and successful life.
Speak Like Kamini's personality development classes in Greater Noida can transform individuals into polished professionals.
Whether you are a student, job seeker, or working professional looking to excel in your career, you can join our classes. Our experienced trainers will identify your strengths and areas for improvement, providing the knowledge and guidance to help you become the best version of yourself.
World-Class Training & Coaching & Certification & Corporate SolutionAh Roi
Hi,Everyonce,
Feel free to contact me for education, training, coaching that gonna be awesomeness for you to support greater Success & Happiness in all area of your life :)
Ah Roi
Event Specialist & Sales Executive
Office Direct : 061-66- 50040 , Mob:081648 - 1226 ,
Line ID : ahroikareng Email : ahroi@nlptopcoach.com
Ipdc training 2014 mentoring & coaching skills Bun Sucento
IPDC TRAINING & CONSULTING - FACT SINCE 2000
Trained more than 15,000 participants (Top executives, senior managers, middle managers and professionals) in combined 12 years both in in-house and public programs setting
Served more than 650 major clients across industries, sectors and regions, including Vietnam, Malaysia, Thailand.
Run more than 350 different workshops or training programs on yearly basis
Has Partnership with several major training institutions in overseas region.
A short explanation of the difference between training, coaching and mentoring. This is pretty important for coaching leaders as you need to be aware of what development intervention you are using and sometimes, we need to let our people know which hat we are wearing here.
communication is not just about getting your ideas across, it is also about actively listening to other people’s thoughts and taking them on board. People are more likely to listen to you if you've shown them the same courtesy.
Presentation skills – To communicate effectively in the workplace, you need to be able to present your information clearly. Presentation skills doesn’t just mean knowing how to put a good set of powerpoint slides together, it means engaging and connecting with an audience to get your message across.
Tailoring information to suit the audience – As well as being able to decide what information is important and how to present it, a good communicator is able to tailor that information to suit their audience. You wouldn't use the same language in an informal meeting with close colleagues as you would to present the same information to a group of external clients, for example.
This document provides information on coaching for optimal performance. It discusses the benefits of good coaching, characteristics of an effective coach, elements of coaching sessions, communication skills, and a five step process for coaching. Good coaching can improve employee performance, help develop competence, diagnose and correct performance problems, and foster productive relationships. Key characteristics of a good coach include being positive, goal-oriented, supportive, focused, and observant. The five steps of coaching involve describing performance issues, discussing causes, identifying solutions, developing an action plan, and conducting follow-up.
The document discusses the importance of coaching employees and provides principles and techniques for effective coaching. It notes that coaching provides benefits for employees, culture, and performance but that many managers are not incentivized to coach due to their focus on tasks. To address this, the document recommends that organizations support coaching, train managers in coaching techniques, and redefine manager roles to balance people and tasks. It outlines a coaching toolkit for managers including direct instruction, facilitative questioning, increasing responsibility, modelling, training materials, and feedback.
The document provides guidance on conducting effective coaching and counseling sessions. It outlines a 7 step process: 1) friendly greeting, 2) manager states facts, 3) employee explains, 4) manager explains interpretation, 5) manager presents relevant rules and policies, 6) the parties create an action plan, 7) review of the session. The goal is to have an open discussion to understand issues, identify solutions, and set expectations in a supportive manner.
Motivational Speakers in Kuala Lumpur, Top motivational speakers in Kuala Lum...Simerjeet Singh
Simerjeet Singh is an international motivational speaker, corporate trainer, and life coach based in India with over a decade of experience working in leadership roles in the hospitality industry across multiple countries. He gives inspiring and engaging presentations on topics related to leadership, personal development, and customer service. Simerjeet aims to stimulate self-reflection in his audiences and uses interactive exercises and storytelling to tailor his message to different cultures and age groups. He has significant experience speaking at conferences and training events across Asia and the Middle East.
Motivational Speakers in Malaysia, Top motivational speakers in Malaysia, Li...Simerjeet Singh
Simerjeet Singh is an international motivational speaker, corporate trainer, and life coach based in India with over a decade of experience working with multinational companies around the world. He has experience speaking in over 9 countries and can inspire audiences on topics related to leadership, inspiration, and people skills. Simerjeet aims to stimulate self-reflection and help participants unlock their potential through interactive workshops and stories from his diverse professional background.
This document discusses coaching employees to improve performance. It provides frameworks for setting SMART goals, conducting coaching sessions, providing feedback using the S-B-I model, and recognizing positive accomplishments. Coaching focuses on developing employees and making them feel empowered by soliciting their ideas and offering encouragement and support to achieve goals. The goal is to inspire employees and bring out their best work.
Coaching dan counseling merupakan keterampilan yang mutlak harus dimiliki para supervisor, manager, dan pimpinan organisasi/perusahaan. Jika ingin team berkinerja tinggi, tidak cukup mereka hanya diberitahu, juga tidak cukup hanya dimotivasi, tetapi harus di coach.
This document describes workshops and training programs led by Amiit Dabke, an inspirational speaker. It provides:
1. An overview of the types of workshops offered, including topics like attitude adjustment, communication skills, customer service, and leadership development.
2. Details on program formats which range from half day to multi-day sessions and can be customized based on needs.
3. Background on Amiit Dabke's qualifications and experience in soft skills training, as well as positive feedback from past workshop participants.
This document provides tips and guidance for becoming an effective public speaker and trainer. It discusses setting objectives, knowing your audience, practicing your content and delivery, using visual aids effectively, incorporating adult learning principles, and the importance of enthusiasm and body language. The key messages are that anyone can learn to be a good speaker with practice, understanding your participants is critical to success, and practicing all aspects of your presentation is essential to feeling confident and delivering value.
This document provides information about the Navigational Conversations program which teaches organizational leaders how to develop others through effective coaching conversations. The program focuses on shifting leaders from being hands-on problem solvers to unleashing the talents and problem-solving abilities of those around them. It uses coaching principles and extensive practice to help leaders make this transition. The two-day program covers foundational coaching skills on day one and more advanced skills on day two. Participants learn a navigational coaching mindset and model to guide coaching conversations.
Coaching Skills Intro For Ministry Leadersjohn neufeld
Coaching is defined as a relationship-based process that uses listening skills to help people increase their awareness, expectations, and sense of responsibility. Coaching differs from mentoring and counseling in that it focuses on the future, strengths, and potential rather than the past or problems. Effective coaching requires skills like asking questions, providing feedback, and various types of listening. The coaching process typically involves establishing the relationship, exploring key issues, determining priorities and action steps, providing support, and reviewing progress.
This document summarizes a discussion between Tom Floyd, Marshall Goldsmith, and Pam Brill about coaching skills for leaders. They discuss that for a leader to be successful, they must be open to listening, learning, and identifying areas for self-improvement. However, a leader's perception of themselves may differ from how others perceive them. Conducting 360-degree feedback interviews is important for understanding how a leader is viewed by different audiences. Both guests require 360 assessments with current feedback when coaching leaders, as the impetus for change must come from within the individual.
"Coaching and mentoring is all about unlocking a person’s potential to maximize their performance. It is helping them to learn rather than teaching them."
http://www.ltscotland.org.uk/slf/previousconferences/2007/seminars/mentoringandcoachingprofessionaldevelopmentorcontrolmechanism.asp
Power packed presentation skills and public speaking skills public program co...iTrainingExpert
This two-day intensive training course aims to boost participants' confidence when presenting or speaking in business and workplace settings. The course will provide hands-on training to help participants communicate with power, impact, and confidence. Participants will learn how to build rapport, control nerves, use body language effectively, handle questions confidently, and more. The training uses interactive exercises and real-life simulations. Upon completion, participants will feel empowered to wow audiences and persuade them through dynamic presentations.
The document defines coaching as empowering others by unlocking their potential and helping them learn rather than teaching. Coaching draws out skills and talents within individuals to solve previously unsolvable problems. The underlying belief in coaching is that the coachee has the ability to effect positive changes when their knowledge and competence are drawn out through questioning and commitment to action. Coaching benefits organizations through improved financial and operational performance as well as developing executives and talent. Core coaching skills include rapport building, deep listening, effective questioning, insightful feedback, and focus on processes and results. The GROW model provides a framework for coaching conversations focused on goals, current reality, options, and commitment.
The complete Train the Trainer course is suitable for anyone who aims to become better at training. This Train the Trainer course is designed to improve your training techniques and increase your confidence when delivering training courses.
In today's competitive world, it is crucial to develop an attractive personality alongside academic and professional skills. Personality development requires focused efforts to enhance various aspects of one's character. This includes improving communication abilities, cultivating good etiquette, managing time effectively, honing leadership skills, and excelling in interviews. At Speak Like Kamini, our personality development classes in Greater Noida provide individuals with the tools to become polished professionals.
Properly understanding these aspects not only helps you better manage your time, meet deadlines, and achieve your dream goals, but also keeps you stress-free and calm.
By grasping key aspects of body language and communication skills, we gain a distinct advantage over others and make lasting impressions on people.
That is why our Personality Development Classes in Greater Noida are not limited to just enhancing your outward personality, but also focus on bringing about positive changes internally, helping you lead a fulfilling and successful life.
Speak Like Kamini's personality development classes in Greater Noida can transform individuals into polished professionals.
Whether you are a student, job seeker, or working professional looking to excel in your career, you can join our classes. Our experienced trainers will identify your strengths and areas for improvement, providing the knowledge and guidance to help you become the best version of yourself.
World-Class Training & Coaching & Certification & Corporate SolutionAh Roi
Hi,Everyonce,
Feel free to contact me for education, training, coaching that gonna be awesomeness for you to support greater Success & Happiness in all area of your life :)
Ah Roi
Event Specialist & Sales Executive
Office Direct : 061-66- 50040 , Mob:081648 - 1226 ,
Line ID : ahroikareng Email : ahroi@nlptopcoach.com
#PersonalDevelopmentProgram #communicationtraining #professionaldevelopmentprograms #Skills #Competencies #development
The ability to develop good relationships with others and to handle situations effectively are vital elements of being someone with personal and professional development skills. This program is helpful in identifying areas of performance that you need to improve.
This program offers practical advice including concise tips and a self-assessment test at the end that allows you to evaluate your performance levels
Happy reading
Knowledge Tree Training Academy provides training in various topics including soft skills, placement training, technical skills, and spoken English classes. Their vision is to become a pioneer in training, education, and employment. They employ certified master trainers and use the latest training methodologies. Upcoming projects include NLP training, a train the trainer workshop, banking classes, and online technical training. The president, Indira Ramanidharan, has experience in various training fields and aims to provide training benefits to many people.
WinSple ! SMART Learning
Improving Lives Through Learning
We help organisations in training solutions to suit a wide variety of business needs. From leadership and director programmes to digital marketing courses that can all be delivered in-house. We are here to support you in delivering the best training provision for your employees.
5th Note Trainings & Consulting provides various training programs to corporate clients across industries. They focus on sales training, behavioral and soft skills training, image consulting, counseling, and student interaction programs. Their team of 25 experienced trainers deliver customized training solutions to clients across multiple locations in India. Their vision is to provide world-class training and prioritize customer needs.
ICON Consultancy Services helps organizations improve employee performance and productivity through training and development programs. They offer leadership development, employee development, and skills training programs delivered through in-house training or one-on-one coaching. Their consultants have extensive experience developing and delivering customized training solutions. ICON works with clients across different industries and organization levels to align employees' skills with business strategies through tried-and-tested as well as customized learning approaches.
ICON Consultancy Services helps organizations improve employee performance and productivity through training and development programs. They offer leadership development, employee development, and skills training programs delivered through in-house training or one-on-one coaching. Their consultants have extensive experience developing and delivering customized training solutions. ICON works with clients across various industries and organization levels.
This document describes Incisive, a corporate finishing school that helps individuals and organizations through training programs. It provides courses in areas like leadership skills, personality development, communication skills, and more to help transform individuals into effective professionals. The training is delivered through modules focused on skills like problem solving, public speaking, and time management. Incisive aims to help individuals maximize their potential and organizations achieve success through these professional development programs.
The document discusses various topics related to personal and professional development including time management, communication skills, team building, sales, customer service, attitude and more. It provides training programs and workshops on these topics to help individuals and organizations improve performance and success.
This document provides guidance on developing excellence through continuous self-improvement. It discusses four stages of competence in any field and emphasizes that success is achieved through deciding on specific goals and taking action to achieve them. Excellence is portrayed as an ongoing journey, not a destination, requiring perseverance through challenges and small steps of progress.
Small Brochure - Employablility Skills updated (1)nawaz Sharief
This document discusses an assessment and career advisory program called Career Alternatives that helps individuals determine their employability skills, interests, strengths, and suitable career paths. The program begins with a career test that provides a personalized report on one's professional qualities and development areas. Career experts then provide interpretation of the report and guidance on career planning through online, phone, and in-person sessions. The career advisory program also includes workshops on various employability skills like communication, teamwork, presentations, and interviews to help participants qualify for suitable career opportunities.
The document discusses corporate soft skills training conducted by The IMPACT. It provides in-house training, group classes, and executive coaching to help improve employees' business communication, personal, interpersonal, managerial, leadership, and sales skills. Training is conducted both at the organization's site and at The IMPACT center, and can be customized for individual needs. Courses cover topics like communication, self-awareness, teamwork, problem-solving, and leadership. Advanced facilitation techniques like games and role-playing are used to make classes interactive.
This flyer describes training and coaching services offered by a company. It provides information on various workshops and models used for effective training. The company uses a combination of VAK (Visual, Auditory, Kinesthetic) and NLP (Neuro-Linguistic Programming) models to engage students with different learning styles. Workshops are offered for both corporates and individuals on topics like communication skills, stress management, leadership and more. The training methods incorporate elements like role-playing, stories, and technology to help people learn and retain information in an engaging way.
Voice by Design provides communication skills training to help people speak confidently and effectively. They use a 3 step training process focusing on mind, body, and skills. Their training includes techniques for structuring presentations, using body language, voice and tone, building confidence through power posing, and rehearsing. They coach individuals and provide workshops on topics such as public speaking, presenting, and networking. Testimonials show the training has helped people improve their communication skills in areas like sales, law, and banking.
The "Business Communication" Training program can be offered to Corporate Clients, SMEs, Private and Public establishments across India. All our programs are customized to suit the participants' training needs. A detailed Training Design Document will be sent before the implementation of this training program
Emotional Intelligence: is at the core of this process: This is about building self awareness and self belief in order to achieve your full potential and to be able to maximize your performance in all areas of your life.
Coaching generates Emotional Intelligence through an understanding of SELF.
Emotional awareness increases PEAK PERFORMANCE, which in turn increases bottom line profit.
This flyer summarizes training and coaching services offered by a company. They provide workshops on various topics using different training models and techniques. Their workshops are aimed at educational institutions and corporations. For schools and colleges, they offer workshops for students on topics like social skills, stress management, and technology skills. For teachers, topics include classroom skills, technology integration, and stress management. They also provide corporate workshops on topics like image management, business etiquette, leadership, and stress management. Their training combines visual, auditory and kinesthetic learning models along with NLP techniques to help participants learn and retain information.
Edventures1 is a professional personal development training organization that provides students with tools to achieve great careers and job performance. Run by a team of professionals with over 100 years of combined experience across various business and life domains, Edventures1 is committed to sharing their experiences through training sessions and student mentoring. Their facilitators have a minimum of 7 years of hands-on work experience across multiple domains like finance, marketing, and medicine. Edventures1 offers experiential, holistic, and energetic sessions using a low-talk, no-chalk methodology to help students develop skills in areas like communication, presentations, business software, financial services, and attitudes like creativity and leadership.
Similar to Arctik circle personality development course (1) (20)
The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
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it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Manage Your Lost Opportunities in Odoo 17 CRM
Arctik circle personality development course (1)
1. "Changing yourself changes everything"
Personal Development
Courses
Professional Development Training has a specialised division of Personal
Development experts that will tailor the delivery of any of the courses to be
specific to your situation and learning needs
3. Improve Yourself As A Professional And As
An Indivdual
Professional Development Training has a specialised division of Personal Development experts
that will tailor the delivery of any of the courses to be specific to your situation and learning
needs.
Our extensive curriculum in Personal Development, outstanding depth of trainers across the
country and diverse range of industry experience means that pd training is the best choice for
Personal Development courses.
pd training will exceed your expectations and help you achieve the results you are seeking.
7. Active Listening Training Course - Lesson 1
How Well do you Actively Listen?
Let's test your active listening ability
Why are you not listening to me?
Our inner voice-over rule
Active Listening Training Course - Lesson 2
What affects Listening?
The role of the speaker
The role of the listener
Reading non-verbal communication
Using questioning skills
Feedback
Active Listening Training Course - Lesson 3
Determine your Communication Behaviours
Establish your behavioural style in different situations
Do you give up or bulldoze through?
But isn't your way right?
Active Listening Training Course - Lesson 4
High Emotion - Low Intelligence
So what does it mean when I become emotional?
How does it affect my listening skills?
How does it affect the listening skills of others?
Active Listening Training Course - Lesson 5
Steps to Improve your Active Listening
Learn to live in the moment
Learn to like/love/gain respect
Listening is also interpreting
Active Listening Training Course - Lesson 6
Tips and Tricks to Manage a Brainstorming Environment
Stay in control
Generate better ideas through collaboration
9. Anger Management Training Course - Lesson 1
Understanding Anger
The cycle of anger
Understanding fight or flight
Common myths about anger
Anger Management Training Course - Lesson 2
Do's and Don'ts
Unhelpful ways of dealing with anger
Helpful ways of dealing with anger
Anger Management Training Course - Lesson 3
Gaining Control
A word of warning
Using coping thoughts
Using relaxation techniques
Blowing off some steam
Anger Management Training Course - Lesson 4
Separate the People from the Problem
Objective vs. subjective language
Identifying the problem
Using "I" statements
Anger Management Training Course - Lesson 5
Working on the Problem
Using constructive disagreement
Negotiating tips
Building consensus
Identifying solutions
Anger Management Training Course - Lesson 6
Solving the Problem
Choosing a solution
Making a plan
Getting it done
Anger Management Training Course - Lesson 7
Personal Plan
Understanding hot buttons
Identifying your hot buttons
A personal anger log
Anger Management Training Course - Lesson 8
The Triple A Approach
Alter
Avoid
Accept
Anger Management Training Course - Lesson 9
Dealing with Angry People
Understanding the energy curve
De-Escalation techniques
When to back away and what to do next
Anger Management Training Course - Lesson 10
Pulling it All Together
Process overview
Putting it into action
11. Assertiveness & Self Confidence Training Course -
Lesson 1
What does Self-Confidence mean to you?
What is assertiveness?
What is self-confidence?
The four styles
Assertiveness & Self Confidence Training Course - Lesson
2
Obstacles to our Goals?
Types of negative thinking
Case study
Personal application
Assertiveness & Self Confidence Training Course -
Lesson 3
Communication Skills
Listening and Hearing: They aren't the same thing
Asking questions
Body language
Assertiveness & Self Confidence Training Course - Lesson
4
The Importance of Goal Setting
Why goal setting is important
Setting SMART goals
Our challenge to you
Assertiveness & Self Confidence Training Course -
Lesson 5
Feeling the Part
Identifying your worth
Creating positive self talk
Identifying and addressing strengths and weaknesses
Assertiveness & Self Confidence Training Course - Lesson
6
Looking the Part
The Importance of appearance
The role of body language
First impressions count
Assertiveness & Self Confidence Training Course -
Lesson 7
Sounding the Part
It's how you say it
Sounding confident
Using "I" messages
Assertiveness & Self Confidence Training Course - Lesson
8
Powerful Presentations
What to do when you're on the spot
Using STAR to make your case
Assertiveness & Self Confidence Training Course -
Lesson 9
Coping Techniques
Building rapport
Expressing disagreement
Coming to consensus
Assertiveness & Self Confidence Training Course - Lesson
10
Dealing with Difficult Behaviour
Dealing with difficult situations
Key tactics
12. The ability to communicate effectively can have a profound effect on your personal and professional life.
This communication skills training course provides you with practical, effective tools to enable clear and effective
communication in all situations.
This engaging and highly practical training course is available now throughout Australia, including Brisbane, Sydney,
Melbourne, Adelaide, Canberra, Parramatta and Perth.
Communication Skills Training Course Course Outline
Foreword:
This communications training course helps people communicate appropriately and clearly in all situations. This is a great
course for everyone as the benefits can have a positive effect on every aspect of life. Learn to understand how you
communicate, how others communicate and how to adjust to meet their needs. Discover how effective communication is
greatly improved by understanding communication preferences and overcoming communication barriers.
This interpersonal communication course will ensure your colleagues receive your message clearly and improve your
workplace relationships in general. If you have never completed a communications course of this type you are missing
out on understanding fundamental concepts that will have a profound effect on your life and success in the workplace.
Outcomes:
In this course, participants will:
Gain insight into their personality type and communication preferences, using our proprietary profiling tool
Learn to recognise other people's personality types and communication preferences
Learn to adjust your own communication approach based on need and situation
Understand barriers to effective communication and how to overcome them
Learn how to effectively utilise tone
Master the S.T.A.R. method for speaking on the spot
Learn to use body language appropriately
Learn to listen actively and effectively
Gain insight into asking open questions
Become a more effective communicator through the use and application of practical tools
13. Communication Skills Training Course - Lesson 1
Getting to know yourself - CHOIce
What is your personality type?
What are your communication preferences?
What are your communication tendencies?
Communication Skills Training Course - Lesson 2
Understanding others - CHOIce
What other personality types are out there?
What are their communication preferences?
What are their communication tendencies?
Communication Skills Training Course - Lesson 3
Making allowance for others CHOIce and circumstance
Consider your approach:
What is the receiver's CHOIce?
What type of message are you delivering?
Is sensitivity, personal touch, speed,
evidence, privacy or public
acknowledgement most important?
Develop strategies for future application
Communication Skills Training Course - Lesson 4
Understanding Communication Barriers
An Overview of Common Barriers
Language Barriers
Cultural Barriers
Differences in Time and Place
Communication Skills Training Course - Lesson 5
Paraverbal Communication Skills
The Power of Pitch
The Truth about Tone
The Strength of Speed
Communication Skills Training Course - Lesson 6
Non-Verbal Communication
Understanding the Mehrabian Study
All About Body Language
Interpreting Gestures
Communication Skills Training Course - Lesson 7
Speaking Like a S.T.A.R.
S = Situation
T = Task
A = Action
R = Result
Summary
Communication Skills Training Course - Lesson 8
Active Listening Skills
Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others
Communication Skills Training Course - Lesson 9
Asking Good Questions
Open Questions
Closed Questions
Probing Questions
Communication Skills Training Course - Lesson 10
Appreciative Inquiry
The Purpose of AI
The Four Stages
Examples and Case Studies
Communication Skills Training Course - Lesson 11
Mastering the Art of Conversation
Level One: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips
Communication Skills Training Course - Lesson 12
Conversational Psychology
Understanding Precipitating Factors
Establishing Common Ground
Using “I” Messages
14. "Learn to become part of the solution."
This Creative Problem Solving training course will provide participants with a complete and practical understanding of the
steps involved to analyse, discover and solve problems in the workplace.
Join a Creative Problem Solving training class today, or have a trainer come to your workplace in Brisbane, Sydney,
Parramatta, Melbourne, Canberra, Adelaide or Perth.
Creative Problem Solving Training Course Outline
Foreword:
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend
to use the same type of process to identify and implement the solutions to their problems. This process works for any
kind of problem, large or small.
This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process,
as well as key problem solving tools that they can use every day.
Outcomes:
In this course participants will:
Understand the complete process of creatively solving a problem.
Learn some key questions to ask when gathering information about a problem
Take home tools to effectively determine what 'the problem is'
Learn to write concrete problem statements
Discover idea-generating tools like affinity diagrams, word chaining, the box method, the six thinking hats & the blink
method
Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
Learn to perform a final problem analysis and then select a solution
Understand the why's & how's of refining & re-refining a solution shortlist
Learn how to identify the tasks & resources necessary to implement a solution
Understand how to evaluate & adapt solutions to reality
15. Creative Problem Solving Training Course - Lesson 1
The Problem-Solving Method
Introduction to Six-Step Process
Problem Definition
Information Gathering
Generating Possible Solutions
Analysing the Solutions
Selecting the Best Solution(s)
Planning the Next Course of Action
Creative Problem Solving Training Course - Lesson 2
Problem Definition
Identifying the Problem
PAG vs. PAU
Determining the Scope
Writing the Problem Statement
Creative Problem Solving Training Course - Lesson 3
Information Gathering
Understanding Types of Information
Identifying Key Questions
Developing Criteria
Creative Problem Solving Training Course - Lesson 4
Brainstorming Basics
Creating a Creative Space
Setting the Ground Rules
Generating Ideas
Creative Problem Solving Training Course - Lesson 6
Generating Solutions - Part Two
Using the Box Method
Using the Six Thinking Hats
Using the Blink Method
Creative Problem Solving Training Course - Lesson 5
Generating Solutions - Part One
Logistical Solutions
Using Affinity Diagrams
Word Chaining
Creative Problem Solving Training Course - Lesson 7
Evaluating Solutions
Developing Criteria
Using Cost/Benefit Analysis
Group Voting
Creative Problem Solving Training Course - Lesson 8
Selecting a Solution
Doing a Final Analysis
Facts vs. Intuition
Refining and Re-Refining the Shortlist
Creative Problem Solving Training Course - Lesson 9
Planning your Next Steps
Identifying Tasks
Identifying Resources
Evaluating and Adapting
Creative Problem Solving Training Course - Lesson 10
Recording Lessons Learned
Planning the Follow-up Meetings
Celebrating Successes
Identifying Improvements
17. Public Speaking Training Course - Lesson 1
Identifying your Audience
Performing a needs analysis
Creating an audience profile
Identifying key questions and concerns
Public Speaking Training Course - Lesson 2
Creating a Basic Outline
Outlining the situation
Identifying the task that had to be performed
Listing the actions you took
Revealing the results
Public Speaking Training Course - Lesson 3
Organising the Program
Making organisation easy
Organisational methods
Classifying and categorising
Public Speaking Training Course - Lesson 4
Fleshing it Out
Identifying appropriate sources
Establishing credibility
The importance of citations
Public Speaking Training Course - Lesson 5
Putting it all Together
Writing your presentation
Adding a Plan B
Reviewing, editing and Re-writing
Public Speaking Training Course - Lesson 6
Being Prepared
Checking out the venue
Gathering materials
A 24 Hour checklist
Public Speaking Training Course - Lesson 7
Overcoming Nervousness
A word from the boss
Preparing mentally
Physical relaxation techniques
Appearing confident in front of the crowd
Public Speaking Training Course - Lesson 8
Delivering your Speech - Part One
Starting off on the right foot
Using visual aids
Checking the volume of your voice
Public Speaking Training Course - Lesson 9
Delivering your Speech - Part Two
Adjusting on the Fly
Gauging whether breaks are Required
Wrapping up and Winding Down
Public Speaking Training Course - Lesson 10
Questions and Answers
Ground rules
Answering questions that sound like an attack
Dealing with complex questions
19. Stress Management Training Course - Lesson 1
Understanding Stress
What is Stress?
What is Eustress?
Understanding the 'Triple A' approach
Stress Management Training Course - Lesson 2
Creating a Stress-Reducing Lifestyle
Eating properly
Exercising regularly
Sleeping well
Stress Management Training Course - Lesson 3
Altering the Situation
The First 'A'
Identifying appropriate situations
Creating effective actions
Stress Management Training Course - Lesson 4
Avoiding the Situation
The Second 'A'
Identifying appropriate situations
Creating effective actions
Stress Management Training Course - Lesson 5
Accepting the Situation
The Third 'A'
Identifying appropriate situations
Creating effective actions
Stress Management Training Course - Lesson 6
Using Routines to Reduce Stress
Planning meals
Organising chores
Using a To-Do list
Stress Management Training Course - Lesson 7
Environmental Relaxation Techniques
Finding a sanctuary
Using music
Seeing the humour
Stress Management Training Course - Lesson 8
Physical Relaxation Techniques
Soothing stretches
Deep breathing
Tensing and relaxing
Medication
Stress Management Training Course - Lesson 9
Coping with Major Events
Establishing a support system
Creating a plan
Knowing when to seek help
Stress Management Training Course - Lesson 10
Our Challenge to You
Creating a stress log
Week One: recording events
Week Two: identifying stressors and creating a plan
Week Three: creating new habits
Reviewing and evaluating
21. Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 1
Getting Started
Housekeeping Items
Workshop Objectives
The Parking Lot
Action Plan
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 2
What is Emotional Intelligence?
Benefits of Emotional Intelligence
Snapshot of Academic Theory of EI & Assessing EQ
5 Dimensions of the Trait EI Model
Lesson 2 Workbook Activity: EQ Self-Assessment
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 3
Self-Awareness (SA)
Self-Awareness
Self-Management
Seeing the Other Side
Giving in Without Giving Up – The Art of Compromise
Life Positions – You and Only You Can Choose Your
Mindset
Lesson 3 Workbook Activities
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 4
Self-Regulation/Managing Emotions (ME)
The ‘EQ brain’ and How it Works
The Science of Emotions
Amygdala Hijack - What’s Happening Inside Our Head
When We Lose Control
Understanding Emotions
Find Your Self-Control… Take Back Your Amygdala
Using Coping Thoughts
Relaxation Techniques
Lesson 4 Workbook Activities
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 5
Self-Motivation (M)
Optimism
Pessimism
The Balance between Optimism and Pessimism
The Power of Re-Framing: The Balance between
Optimism and Pessimism
Lesson 5 Workbook Activity
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 6
Empathy (E)
What are the Barriers to Empathy?
Developing Your Empathy
Lesson 6 Workbook Activity
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 7
Social Skills (SS)
Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Traits of a Person with High Social Skills
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 8
Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Lesson 8 Workbook Activity
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 9
Verbal Communication Skills
Verbal Communication – Clear Message, Emotionally
Effective
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 10
Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 11
Social Management and Responsibility
Articulate your Emotions Using Language
Business Practices
Understand Emotions and How to Manage Them in
the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Emotional Intelligence (EQ) For Professionals Training
Course - Lesson 12
Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
23. Body Language Training Course - Lesson 1
Getting Started
The Parking Lot
Workshop Objectives
Action Plans & Evaluations
Body Language Training Course - Lesson 2
Communicating with Body Language
Learning a New Language
The Power of Body Language
More than Words
Actions Speak Louder than Words
Body Language Training Course - Lesson 3
Reading Body Language
Head Position
Translating Gestures into Words
Open vs. Closed Body Language
The Eyes Have It
Body Language Training Course - Lesson 4
Body Language Mistakes
Poor Posture
Invading Personal Space
Quick Movements
Fidgeting
Body Language Training Course - Lesson 5
Gender Differences
Facial Expressions
Personal Distances
Female Body Language
Male Body Language
Body Language Training Course - Lesson 6
Nonverbal Communication
Common Gestures
The Signals You Send to Others
It's Not What You Say, It's How You Say It
What Your Posture Says
Body Language Training Course - Lesson 7
Facial Expressions
Linked with Emotion
Micro-Expressions
Facial Action Coding System (FACS)
Universal Facial Expressions
Body Language Training Course - Lesson 8
Body Language Business
Communicate with Power
Cultural Differences
Building Trust
Mirroring
Body Language Training Course - Lesson 9
Lying and Body Language
Watch Their Hands
Forced Smiles
Eye Contact
Changes in Posture
Body Language Training Course - Lesson 10
Improve Your Body Language
Be Aware of Your Movements
The Power of Confidence
Position and Posture
Practice in a Mirror
Body Language Training Course - Lesson 11
Matching Your Words to Your Movements
Involuntary Movements
Say What You Mean
Always Be Consistent
Actions Will Trump Words
Body Language Training Course - Lesson 12
Wrapping Up
Words from the Wise
25. Dealing with Difficult People in the Workplace - Lesson 1
Getting Started
Icebreaker
Pre-Assignment Review
Workshop Objectives
Dealing with Difficult People in the Workplace - Lesson 2
Conflict as Communication
Defining Conflict
Self-Assessment
Dealing with Difficult People in the Workplace - Lesson 3
Benefits of Confrontation
To Talk or Not to Talk
Determining Your Involvement
Reciprocal Relationships
Dealing with Difficult People in the Workplace - Lesson 4
Preventing Problems
The Importance of Empathy
Dangerous Misconceptions
Dealing with Difficult People in the Workplace - Lesson 5
Getting Focussed
Getting to the Heart of the Matter
The Three F's
Dealing with Difficult People in the Workplace - Lesson 6
Managing Anger
Coping Strategies
Guidelines for Assertive Anger
Dealing with Difficult People in the Workplace - Lesson 7
Dealing with Problems
Dealing with Problems
Causes of Difficult Behaviour
Dealing with Difficult People in the Workplace - Lesson 8
The Three-Step Conflict Resolution Model
The Three-Step Model
Getting the Hang of Things
Dealing with Difficult People in the Workplace - Lesson 9
Practice Makes Pretty Good
Making Connections
Dealing with Difficult People in the Workplace - Lesson 10
Changing Yourself
Negative vs. Positive Interactions
Dealing with Negative Feelings
Dealing with Difficult People in the Workplace - Lesson 11
Why Don't People Do What They Are Supposed To?
The Big Questions
Dealing with Difficult People in the Workplace - Lesson 12
De-Stress Options to Use When Things Get Ugly
Belly Breathing
Visualise
Music
Acupressure and Massage
Laughter
General Coping Thoughts When Things Get Messy
27. Work-Life Balance Training Course - Lesson 1
Getting Started
Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan
Work-Life Balance Training Course - Lesson 7
Optional Ways to Work
Telecommuting
Job Sharing
Job Redesign
Flex Time
Case Study
Work-Life Balance Training Course - Lesson 2
Benefits of a Healthy Balance
Why It's Important
Increased Productivity
Improved Mental and Physical Health
Increased Morale
Case Study
Work-Life Balance Training Course - Lesson 8
At Work
Leave Home Stress at Home
Break up Large Tasks
Delegate
Set Accurate Goals
Case Study
Work-Life Balance Training Course - Lesson 3
Signs of an Imbalance
Health Risks
Absenteeism
Burnout
Stress
Case Study
Work-Life Balance Training Course - Lesson 9
At Home
Leave Work Stress at Work
Turn Your Phone Off
Take Some "Me" Time
Maintain Your Boundaries
Case Study
Work-Life Balance Training Course - Lesson 4
Employer Resources
Offer More Employee Control
Ask Employees for Suggestions
Employee Assistance Program (EAP)
Reward Your Staff
Case Study
Work-Life Balance Training Course - Lesson 10
Stress Management
Exercise
Eating Well
Getting Enough Sleep
Self-Assessment
Case Study
Work-Life Balance Training Course - Lesson 5
Tips in Time Management
The Urgent/Important Matrix
Learn to Say No
Stay Flexible
80/20 Rule
Case Study
Work-Life Balance Training Course - Lesson 11
Working in a Home Office
Setting Up a Home Office
Setting Boundaries
Dealing with Distractions
Make a Schedule and Stick to It
Case Study
Work-Life Balance Training Course - Lesson 6
Goal Setting
The Three P's
SMART Goals
Visualisation
Prioritising Your Goals
Case Study
Work-Life Balance Training Course - Lesson 12
Wrapping Up
Words from the Wise
Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
29. Organisational Skills Training Course - Lesson 1
Getting Started
Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan
Organisational Skills Training Course - Lesson 7
Organisation in Your Work Area
Keeping Items Within Arm's Reach
Only Have Current Projects on Your Desk
Arranging Your Drawers
Organise to Match Your Workflow
Case Study
Organisational Skills Training Course - Lesson 2
Remove the Clutter
Just Do It
You Don't Have to Keep Everything
Three Boxes: Keep, Donate, and Trash
A Place for Everything and Everything in its Place
Case Study
Organisational Skills Training Course - Lesson 8
Tools to Fight Procrastination
Eat That Frog!
Remove Distractions
Give Yourself a Reward
Break Up Large Tasks
Case Study
Organisational Skills Training Course - Lesson 3
Prioritise
Write It Down
Urgent/Important Matrix
Divide Tasks
80/20 Rule
Case Study
Organisational Skills Training Course - Lesson 9
Organising Your Inbox
Setting Delivery Rules
Folder and Message Hierarchy
Deal With Email Right Away
Flag and Highlight Important Items
Case Study
Organisational Skills Training Course - Lesson 4
Scheduling Your Time
Have a Master Calendar
Setting Deadlines
Remove or Limit the Time Wasters
Coping With Things Outside of Your Control
Case Study
Organisational Skills Training Course - Lesson 10
Avoid the Causes of Disorganisation
Keeping Everything
Not Being Consistent
Not Following a Schedule
Bad Habits
Case Study
Organisational Skills Training Course - Lesson 5
To Do Lists
Use a Day Planner
Finish What You Start
Focus on the Important
Do Quick Tasks Immediately
Case Study
Organisational Skills Training Course - Lesson 11
Discipline is the Key to Stay Organised
Stay Within Your Systems
Learn to Say No
Have Organisation Be Part of Your Life
Plan for Tomorrow, Today
Case Study
Organisational Skills Training Course - Lesson 6
Paper and Paperless Storage
Find a System that Works for You
Make It Consistent
Make It Time Sensitive
Setting Up Archives
Case Study
Organisational Skills Training Course - Lesson 12
Wrapping Up
Words from the Wise
Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
31. Goal Setting & Getting Things Done Training Course -
Lesson 1
Getting Started
Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan
Goal Setting & Getting Things Done Training Course -
Lesson 7
Tips for Completing Tasks
One Minute Rule
Five Minute Rule
Break Up Large Tasks
Utilise Technology
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 2
Overcoming Procrastination (I)
Eat That Frog!
Just Do It
The 15 Minute Rule
Chop It Up
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 8
Increase Your Productivity
Repeat What Works
Get Faster
Remove "Should" from Your Vocabulary
Build on Your Successes
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 3
Overcoming Procrastination (II)
Remove Distractions
Start Small and Build
Reward Yourself
Set Realistic Deadlines
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 9
"To Do" List Characteristics
Focus on the Important
Chunk, Block, Tackle
Make It a Habit
Plan Ahead
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 4
Four P's of Goal Setting
They Need to Be Positive
They Need to Be Personal
They Need to Be Possible
They Need to Be Prioritised
Goal Setting & Getting Things Done Training Course -
Lesson 10
Smart Goals
Specific
Measurable
Attainable
Realistic
Timely
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 5
Improving Motivation
Remember Peak Moments
Write Down Your Goals
Use Gamification
Track Your Progress
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 11
Mistakes Will Happen
Accept It
Bouncing Back
Adapt and Learn From Them
If Needed, Ask for Help
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 6
Wise Time Management
Urgent/Important Matrix
The 80/20 Rule
Utilise a Calendar
Create a Ritual
Case Study
Goal Setting & Getting Things Done Training Course -
Lesson 12
Wrapping Up
Words from the Wise
Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations