This is a non-commercial presentation of material created by Ken Blanchard and Paul Hersey. This presentation covers material related to the Situational Leadership Model.

1. GAP Situational Closing the understanding the connection and relationship between task behavior and relationship behavior in being an effective leader in any situation

2. CREDITS FOR THE SITUATIONAL LEADER CONTENT: the information in this presentation is based upon the writings of Ken Blanchard, Paul Hersey, Patricia Zigarmi, and Drea Ziarmi. this has been developed for an internal training course for SHEPHERDS MINISTRIES, SHEPHERDS WAY management training course. For more information please check out the books written by the authors listed above. LEADERSHIP AND THE ONE MINUTE MANAGER THE SITUATIONAL LEADER

3. presentation designed by: SMOOTH STONE RESOURCES presented by: Michael Lowstetter

4. what you will learn: the foundation of personal interaction 1 impact on the gap: leadership style 2 impact on the gap: followers readiness 3 using the model 4

5. 1 elements of personal interaction these are the foundational

6. 1 ready for them?

7. trust 1

8. trust 2

9. and…the third one is

10. … that’s right you guessed it

11. trust 3

12. so if it is so important how do we get it?

13. so if it is so important how do we get it? … glad you asked

14. character competence consistency + + … now that’s trust

15. exercise

16. the patterns of behavior actions words leadership style: of the leader… &

17. … as perceived by others

18. It’s not how people see themselves that matters, but how they come across to others they’re attempting to influence “ ”

19. It’s not how people see themselves that matters, but how they come across to others they’re attempting to influence “ ” … that’s what matters…yikes!

20. At least we can have a little fun with it

21. At least we can have a little fun with it … right?

22. what do you see here?

24. eskimo or native american?

25. which center circle is smaller ?

26. which shape is LONGER?

27. it all depends on how you see life

28. exercise

29. A B D E C TWO RULES: follow all instructions absolutely NO talking enjoy…

30. the patterns of behavior actions words leadership style: of the leader… &

31. democratic autocratic king arthur general patton

32. democratic autocratic ok this is so not right… king arthur general patton

33. democratic autocratic ok this is so not right… … don’t worry I thought it was right too at first king arthur general patton

34. (low) (high) task behavior (low) (high) relationship behavior * this is actually how we should look at leadership styles

35. the extent to which the leader engages in spelling out the duties and responsibilities task behavior relationship behavior the extent to which the leader engages in two-way communication

36. 1 lets take a closer look

37. (low) (high) task behavior (low) (high) relationship behavior S3 S2 S1 S4 telling selling participating delegating

38. (low) (high) task behavior (low) (high) relationship behavior S3 S2 S1 S4 telling selling participating delegating guiding directing establishing

39. (low) (high) task behavior (low) (high) relationship behavior S3 S2 S1 S4 telling selling participating delegating explaining clarifying persuading

40. (low) (high) task behavior (low) (high) relationship behavior S3 S2 S1 S4 telling selling participating delegating encouraging collaborating committing

41. (low) (high) task behavior (low) (high) relationship behavior S3 S2 S1 S4 telling selling participating delegating observing monitoring fulfilling

42. 1 but that is only ½ of the story

43. the extent to which a follower demonstrates the willingness ability follower readiness: to accomplish a task &

44. readiness is…

45. how a person performs at a task

46. the knowledge, experience, and skill that an individual or group demonstrates in a particular task or activity ability willingness the confidence, commitment, and motivation to accomplish a specific task or activity

47. don’t miss this… the key to understanding follower readiness the observation of...

48. demonstrated results

49. exercise

50. high low moderate moderate R2 R1 R3 R4 unable & unwilling or insecure unable but willing or confident able but unwilling or insecure able and willing and confident

51. (low) (high) task behavior (low) (high) relationship behavior S3 S2 S1 S4 telling selling participating delegating high low moderate moderate R2 R1 R3 R4 unable & unwilling or insecure unable but willing or confident able but unwilling or insecure able and willing and confident

52. GAP Situational Closing the understanding the connection and relationship between task behavior and relationship behavior in being an effective leader in any situation