Influencing others and communicating effectively relies on a deep sense of self awareness and an ability to understand others. This guide identifies the four social styles of communication and how you can use them to influence others.
Find information about all PetroSkills Training and Development, including Introductory, Multi-discipline, Geology, Geophysics, Petrophysics, Well Construction, Drilling, Completions, Petrophysics, Reservoir Engineering, Production Engineering, Petroleum Business, Project Management, Petroleum Professional Development, Petroleum Data Management, Unconventional Resource, Heavy Oil, and Health, Safety, Environment programs, including full course descriptions, worldwide course schedule, instructor biographies, and much more.
What’s My Communication Style: How to Get Along with (Almost) AnyoneHRDQ-U
Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy.
If you want to bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of personal communication styles and their effects on other people. What’s My Communication Style? is a proven training assessment that identifies an individual’s dominant communication style – Direct, Spirited, Considerate, or Systematic – and the communication behaviors that distinguish it.
If you want to take your influencing skills to the next level, email me:
alanbarker830@btinternet.com
This set of slides summarizes my approach to influencing skills as a trainer and coach. Sources of the main ideas are given.
Find information about all PetroSkills Training and Development, including Introductory, Multi-discipline, Geology, Geophysics, Petrophysics, Well Construction, Drilling, Completions, Petrophysics, Reservoir Engineering, Production Engineering, Petroleum Business, Project Management, Petroleum Professional Development, Petroleum Data Management, Unconventional Resource, Heavy Oil, and Health, Safety, Environment programs, including full course descriptions, worldwide course schedule, instructor biographies, and much more.
What’s My Communication Style: How to Get Along with (Almost) AnyoneHRDQ-U
Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy.
If you want to bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of personal communication styles and their effects on other people. What’s My Communication Style? is a proven training assessment that identifies an individual’s dominant communication style – Direct, Spirited, Considerate, or Systematic – and the communication behaviors that distinguish it.
If you want to take your influencing skills to the next level, email me:
alanbarker830@btinternet.com
This set of slides summarizes my approach to influencing skills as a trainer and coach. Sources of the main ideas are given.
As a job seeker, how do you handle the "NO's" in your search. Often it is not just the fact that you may not be a fit. In fact, it could be a number of factors that contribute to a company parting ways.
The second slide presentation in a series I teach on DiSC Profiles. This presentation is intended for use in a classroom setting and deals with DiSC Profiles in conflict mode. Want to know more? Please contact me by email or on LinkedIn to discuss arrangements for a presentation on DiSC profiles to your organization.
Link: Free Online DISC Assessment at: https://free.peoplekeys.com.
Communications and Negotiations, especially in a cross-cultural environment, can be improved dramatically by developing the foundational soft skills of Empathy and Self-Awareness.
This keynote presentation was delivered in Shanghai, China to a group of financial executives. It introduces Cross-Cultural Performance concepts developed by EME Career Consultants (www.emecareer.com).
This abridged version, made up of select slides from my other presentations, was specially made for the executives of LIC, Hyderabad Division. You are requested to view the full versions of the other presentations, available here.
This is a non-commercial presentation of material created by Ken Blanchard and Paul Hersey. This presentation covers material related to the Situational Leadership Model.
wrltrngness to uommunrcateThe most basic communication trait.docxericbrooks84875
wrltrngness to uommunrcate
The most basic communication trait is willingness to communlcate (WTC), which is an
individual's natural tendency to initiate communication with others.a Before reading any
further, we recommend that you complete the WTC measure in Ratlng Scale 5.1 to become
aware of your willingness to communicate with others,
[ffitHS. t witlinsness to communicate Measure
Below are twenty situations in which a person might choose to communicate or not to communi-
cate,S Assume that you have completely free choice. lndicate to the left of each statement what
percentage of the time you would choose to communicate in each situation: 0 = n€ver, 100 = alwpys.
1. Talkwith a service station attendant
2. Talkwith a physician
3. Present a talkto a group of strangers
4. Talk with an acquaintance whlle standing in line
5, Talk with a salesperson in a store
6, Talk in a large meeting of friends
7, Talkto a police officer
8. Talk in a small group of strangers
L Talk with a friend while standing in line
10. Talk with a server in a restaurant
11. Talk in a large meeting of acquaintances
12. Talk with a stranger while standing in line
13. Talkwith a secretary
14. Present a talkto a group offriends
15. Talk in a small group of acquaintances
16. Talkwith a garbage collector
_17. Talk in a large meeting of strangers
_ 18. Talk with a spouse, partner, girlfriend, or boyfriend
_ 19. Talk in a small group of friends
_20. Presentatalkto a group ofacquaintances
Scoring lnstructions The V1ffC measure is designed to indicate how willing you are to communicate
in a variety of contexts with different types of receivers. The higher your total WTC score, the more
willing you are to communicate in general. Similarly, the higher your given subscore for a type of con-
text or audience,the more willlng you are to communicate in that context, orwiththattype of audience.
The WTC permits computation of one total score and seven subscores^ The subscores relate to
willingness to communicate in each of four common communication contexts and with three
types of audiences.
Subscore
Group discussion
Meetings
I nterpersonal conversations
Public speaking
Stranger
Acquaintance
Friend
Scoring Fomula
Add your scores for items 8, 15, and 19;then divide by 3.
Add your scores for items 6, 11, and 17;then divide by 3,
Add your scores for items 4, 9, and 12;then divide by 3.
Add your scores for items 3, 14, and 20;then divide by 3.
Add your scores for items 3,8, 12, and l7;then divide by 4.
Add your scores for items 4, 11, 15, and 20; then divide by 4.
Add your scores for items 6,9, 14, and l9;then divide by 4,
[*rnls dnf rnitrnns
Willingness to communicate
(WTC) an individual's
natural tendency to initiate
communication with others,
To compute your total WTC score, add the subscores for Stranger, Acquaintance, and Friend.
Then divide by3. NormsforWC Scores
Group discussion
Meetings
I nterpe rsonal Conversations
Public Speaking
Stranger
Ac.
The lines between home and work blur more and more every day. Achieving harmony between the two is becoming increasngly difficult. Sometimes we need to stop and take stock of where we are and where we are heading. Most importantly, don't forget to appreciate your achievements and feel gratitude for all of the good in our lives.
Asking the right question helps raise the level of learning. The questions you ask determine the level of critical, deep thinking. So raise your standards and ask questions that promote deep thought.
As a job seeker, how do you handle the "NO's" in your search. Often it is not just the fact that you may not be a fit. In fact, it could be a number of factors that contribute to a company parting ways.
The second slide presentation in a series I teach on DiSC Profiles. This presentation is intended for use in a classroom setting and deals with DiSC Profiles in conflict mode. Want to know more? Please contact me by email or on LinkedIn to discuss arrangements for a presentation on DiSC profiles to your organization.
Link: Free Online DISC Assessment at: https://free.peoplekeys.com.
Communications and Negotiations, especially in a cross-cultural environment, can be improved dramatically by developing the foundational soft skills of Empathy and Self-Awareness.
This keynote presentation was delivered in Shanghai, China to a group of financial executives. It introduces Cross-Cultural Performance concepts developed by EME Career Consultants (www.emecareer.com).
This abridged version, made up of select slides from my other presentations, was specially made for the executives of LIC, Hyderabad Division. You are requested to view the full versions of the other presentations, available here.
This is a non-commercial presentation of material created by Ken Blanchard and Paul Hersey. This presentation covers material related to the Situational Leadership Model.
wrltrngness to uommunrcateThe most basic communication trait.docxericbrooks84875
wrltrngness to uommunrcate
The most basic communication trait is willingness to communlcate (WTC), which is an
individual's natural tendency to initiate communication with others.a Before reading any
further, we recommend that you complete the WTC measure in Ratlng Scale 5.1 to become
aware of your willingness to communicate with others,
[ffitHS. t witlinsness to communicate Measure
Below are twenty situations in which a person might choose to communicate or not to communi-
cate,S Assume that you have completely free choice. lndicate to the left of each statement what
percentage of the time you would choose to communicate in each situation: 0 = n€ver, 100 = alwpys.
1. Talkwith a service station attendant
2. Talkwith a physician
3. Present a talkto a group of strangers
4. Talk with an acquaintance whlle standing in line
5, Talk with a salesperson in a store
6, Talk in a large meeting of friends
7, Talkto a police officer
8. Talk in a small group of strangers
L Talk with a friend while standing in line
10. Talk with a server in a restaurant
11. Talk in a large meeting of acquaintances
12. Talk with a stranger while standing in line
13. Talkwith a secretary
14. Present a talkto a group offriends
15. Talk in a small group of acquaintances
16. Talkwith a garbage collector
_17. Talk in a large meeting of strangers
_ 18. Talk with a spouse, partner, girlfriend, or boyfriend
_ 19. Talk in a small group of friends
_20. Presentatalkto a group ofacquaintances
Scoring lnstructions The V1ffC measure is designed to indicate how willing you are to communicate
in a variety of contexts with different types of receivers. The higher your total WTC score, the more
willing you are to communicate in general. Similarly, the higher your given subscore for a type of con-
text or audience,the more willlng you are to communicate in that context, orwiththattype of audience.
The WTC permits computation of one total score and seven subscores^ The subscores relate to
willingness to communicate in each of four common communication contexts and with three
types of audiences.
Subscore
Group discussion
Meetings
I nterpersonal conversations
Public speaking
Stranger
Acquaintance
Friend
Scoring Fomula
Add your scores for items 8, 15, and 19;then divide by 3.
Add your scores for items 6, 11, and 17;then divide by 3,
Add your scores for items 4, 9, and 12;then divide by 3.
Add your scores for items 3, 14, and 20;then divide by 3.
Add your scores for items 3,8, 12, and l7;then divide by 4.
Add your scores for items 4, 11, 15, and 20; then divide by 4.
Add your scores for items 6,9, 14, and l9;then divide by 4,
[*rnls dnf rnitrnns
Willingness to communicate
(WTC) an individual's
natural tendency to initiate
communication with others,
To compute your total WTC score, add the subscores for Stranger, Acquaintance, and Friend.
Then divide by3. NormsforWC Scores
Group discussion
Meetings
I nterpe rsonal Conversations
Public Speaking
Stranger
Ac.
The lines between home and work blur more and more every day. Achieving harmony between the two is becoming increasngly difficult. Sometimes we need to stop and take stock of where we are and where we are heading. Most importantly, don't forget to appreciate your achievements and feel gratitude for all of the good in our lives.
Asking the right question helps raise the level of learning. The questions you ask determine the level of critical, deep thinking. So raise your standards and ask questions that promote deep thought.
Learning new skills means moving from novice to master. Each stage requires different challenges and learning needs. Get in the flow and improve your learning rate. While Gladwell's 10 000 hours to mastery is well know can Kaufmann's 20 hours to competence work?
Colour theory - Understanding the psychology of coloursKim Whitney
Connecting to people and getting your message across is often linked to emotions. Thanks to some extraordinary pictures from Flickr contributors this presentation brings the 'tell then show' principle alive showing how colours connect to feelings.
Amy Cuddy's message on TED and a fascinating co-study on the effect of warmth vs strength on leadership stayed with me. A simple but effective message about being authentic.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
4. analytical driver
amiable
People & team focused
High empathy
Consensus driven
Avoid conflict
Supportive and loyal
Can deal with conflict
Direct & short answers
Proud of achievements
Impatient & decisive
Objective focussed
Process oriented
Rational
Concerned with details
Logical & sequential
Prudent
expressive
Big picture focus
Low attention to detail
Healthy ego
Competitive & ambitious
High energy creative thinkers
Riccardo Cuppini
!
David Goehring
Gabe Austin
Jacob Bøtter
21. r
e
s
p
o
n
s!
!
v
e
n
e
s
s
a s s e r t i v e n e s s
avoiding autocratic
analytical
expressive
driver
amiable
acquiescing attacking
+
+
_
_
22. style under stress
less assertive
more responsive
goal is harmony
First level
r
e
s
p
o
n
s!
i!
v
e
n
e
s
sa s s e r t i v e n e s s
amiable
acquiescing
+
_
25. r
e
s
p
o
n
s!
i!
v
e
n
e
s
s
a s s e r t i v e n e s s
avoiding
analytical
style under stress
First level
less assertive
less responsive
goal is correctness
_
_
26. style under stress
Second level
Behrooz Nobakht
The second shift
under extreme stress is
a reversal of style
29. Y N
More likely to lean backward when stating opinions
More likely to be erect or learn forward when stating opinions
Less use of hands when talking
More use of hands when talking
Demonstrates less energy
Demonstrates more energy
More controlled body movement
More flowing body movement
Less forceful gestures
More forceful gestures
Less facial expressiveness
More facial expressiveness
preferred style inventory
put an x in EITHER THE ‘Y’ OR ’N’ box FOR EACH PAIR OF QUESTIONS.
Y N
More likely to ask questions
More likely to make statements
Less inflection in voice
More inflection in voice
Less apt to exert pressure for action
More apt to exert pressure for action
Less apt to show feelings
More apt to show feelings
More tentative when expressing opinions
Less tentative when expressing opinions
More task-oriented conversations
More people-oriented conversations
Y N
Slower-paced
Faster-paced
Less likely to use small-talk or tell anecdotes
More likely to use small-talk and tell anecdotes
Slower to resolve problem situations
Quicker to resolve problem situations
Appears more serious
Appears more fun-loving
Softer-spoken
Louder voice
More oriented towards facts and logic
More oriented toward feelings and opinions
SOURCE: Bolton, Robert & Bolton, Dorothy G. (1996). People Styles at Work: Making Bad Relationships Good and Good Relationships Better. AMACOM, New York.
Engineering Leaders of Tomorrow Faculty of Applied Science and Engineering University of Toronto - http://www.ecelot.com/resources/Discovering%20Your%20Leadership%20Strengths.pdf
30. Y/N ASSERTIVE/RESPONSIVE
MOSTLY y? MORE ASSERTIVE
moSTLY n? LESS ASSERTIVE
moSTLY y? MORE RESPONSIVE
moSTLY n? LESS RESPONSIVE
r
e
s
p
o
n
s
!
v
e
n
e
s
s
a s s e r t i v e n e s s
_ +
+
_
plot YOUR STYLE
33. effective communication
Adapting your style
Greater self awareness of your
own style helps you understand
what motivates you and why you
behave the way you do.
Understanding the preferred
styles of others helps you to
adopt the most appropriate
approach when communicating.
Influencing others means
concentrating on what matters
most to them, not you.
34. Sources: Dr Stephen Mugford ; Social Style / Management Style: Developing Productive Work Relationships by Robert Bolton;!
Sales Channel Europe- Becoming a trusted Adviser - II
meTHIS IS
@rdkmy
go! be awesome