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Transforming a Worst
Nightmare Leader to a
  Situational Leader

                  Dave Neuman
   Milwaukee SPIN, Milwaukee WI -- September 20, 2012
        @daveneuman -- http://daveneuman.com/
We have great leaders...
And we have our worst nightmares...
Let’s play a game...



                       My Worst Nightmare
                       - Luke Hohmann




to explore our worst nightmare...   Leaders
My Worst Nightmare Leader...


      Step 1. Imagine

      Step 2. Draw

      Step 3. Name

      Step 4. Present
My Leadership Toolbox

                 Purpose / Passion / Vision




    Leadership Styles
                                         Teamwork



        Trust
                             Individuals / Personalities
My Leadership Toolbox

                 Purpose / Passion / Vision




    Leadership Styles
       Situational                       Teamwork
      Leadership II

        Trust
                             Individuals / Personalities
WHAT                                            WHO
                        4 Development
 Model for                  Levels               For anyone looking
 developing                                        to help people
                           4 Leadership
   people                     Styles              accomplish goals



                 Situational
                Leadership II
                                                - Ken Blanchard
WHEN
                                          WHY
    ALL THE TIME!                         Leadership is   Competence
 projects, initiatives, practices,
   individual development                 an influencing
                                                          Commitment
                                             process
Situational Leadership II Model

  Development Levels              Leadership Styles




   “How does this really work”
SL II - Development Levels

                           Low Competence             High Competence




                                                                                   Unique
  High Commitment




                                                                                   to the
                                                                                 individual
                                                                                  and task
                    Enthusiastic, Curious,
                    Excited, Inexperienced
                                               Expert, Self-Reliant, Self-
                                               Assured, Independent
                                                                                  at hand
Low Commitment




                                                                                 Diagnosis
                                                                                  is a key
                                                                                 skill for a
                                                                                   leader
                    Confused, Frustrated,      Pretty capable, Hesitant, Self-
                    Overwhelmed, Discouraged   critical, Sometimes Bored
SL II - Development Levels

                                 Low Competence                           High Competence
  High Commitment




                                                                                                                 Unique
                                                                      I need
                                                                       more
                         I need                                    authority and

                                                                                                                 to the
                        Direction                                   Challenge

                                                                 I like
                     I need
                    priorities
                                                               autonomy

                                                                                                   I got it
                                                                                                               individual
                                                 I'm excited
                                                 to start my
                                                     new
                                                                                                    under
                                                                                                   control      and task
                        Enthusiastic, Curious,
                        Excited, Inexperienced
                                                 assignment
                                                                 Expert, Self-Reliant, Self-
                                                                 Assured, Independent
                                                                                                                at hand
Low Commitment




                              I
                           need to
                          know Why
                                                   Oh No!
                                                  I'm not
                                                 sure what
                                                                    I need a
                                                                     vote of
                                                                   confidence
                                                                                                               Diagnosis
                                                                                                                is a key
                         am I doing              I'm doing
                            This?                   here
                      I need
                                                                                                               skill for a
                                                                                                     I'm
                    encourage                                                                       not
                       ment                                    I need your                     comfortable

                                                                                                                 leader
                                                                 opinion                        yet, I might
                                                                                                be doing it
                                                                                                  wrong

                        Confused, Frustrated,                    Pretty capable, Hesitant, Self-
                        Overwhelmed, Discouraged                 critical, Sometimes Bored
SL II - Leadership Styles
                               High Directive                 Low Directive
Low Supportive




                                                                                            Unique
                                                                                            to the
                                                                                          individual
                                                                                           and task
                                                                                           at hand
                      Defining, Planning,             Acknowledging, Challenging,
                      Teaching, Giving feedback       Empowering, Trusting
    High Supportive




                                                                                          Flexibility
                                                                                           is a key
                                                                                          skill for a
                                                      Asking/Listening, Facilitating,
                                                                                            leader
                      Exploring, Explaining,
                                                      Collaborating, Encourage Feedback
                      Encouraging, Sharing Feedback
SL II - Leadership Styles
                                     High Directive                                   Low Directive
Low Supportive




                        still a
                         D1?               Excited to                     still a
                                             start?                        D4?                        Thanks for
                                                                                                       all your           Unique
                                                                                                        effort!
                                                    Just do
                                                     This...               Ready
                                                                                                                          to the
                                                                         for a new
                                                                         challenge
                                                                             ?
                                                                                                           Run with
                                                                                                            this, I
                                                                                                                        individual
                                                                                                                         and task
                                                   Let me                                                 trust you
                                                  show you

                        Defining, Planning,
                        Teaching, Giving feedback
                                                                          Acknowledging, Challenging,
                                                                          Empowering, Trusting                           at hand

                                                        THis is
    High Supportive




                                                        why...                                          What is your

                                                                                                                        Flexibility
                           still a                                          still a
                                                                             D3?                      recommendation?
                            D2?


                                                                        You're
                                                                     doing Great
                                                                                                                         is a key
                         That's
                      close…keep
                       working at
                                                             Keep                                        Let's
                                                                                                        decide
                                                                                                                        skill for a
                                                         doing this...
                           it                                                                          together
                                                                                                                          leader
                                                                          Asking/Listening, Facilitating,
                         Exploring, Explaining,
                                                                          Collaborating, Encourage Feedback
                         Encouraging, Sharing Feedback
Flexibility in Leadership Style   There’s no best style...
                                   just the right one at
            Diagnose + Match          the right time

          D1 S1                      Anti-patterns
                                     Oversupervision

          D2 S2                    (micro-management)
                                        D3/4 - S1


          D3 S3                      Undersupervision
                                  (thrown to the wolves)
                                        D1/2 - S4

          D4 S4
                                  Regression can occur
                                   D4      D3     D2
Identify a situation today where you can apply
              situational leadership?


 Identify a person you are going to share the
      situational leadership model with?
Questions?

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Transforming Worst Nightmare Leader - Milwaukee SPIN 0912

  • 1. Transforming a Worst Nightmare Leader to a Situational Leader Dave Neuman Milwaukee SPIN, Milwaukee WI -- September 20, 2012 @daveneuman -- http://daveneuman.com/
  • 2. We have great leaders...
  • 3. And we have our worst nightmares...
  • 4. Let’s play a game... My Worst Nightmare - Luke Hohmann to explore our worst nightmare... Leaders
  • 5. My Worst Nightmare Leader... Step 1. Imagine Step 2. Draw Step 3. Name Step 4. Present
  • 6. My Leadership Toolbox Purpose / Passion / Vision Leadership Styles Teamwork Trust Individuals / Personalities
  • 7. My Leadership Toolbox Purpose / Passion / Vision Leadership Styles Situational Teamwork Leadership II Trust Individuals / Personalities
  • 8. WHAT WHO 4 Development Model for Levels For anyone looking developing to help people 4 Leadership people Styles accomplish goals Situational Leadership II - Ken Blanchard WHEN WHY ALL THE TIME! Leadership is Competence projects, initiatives, practices, individual development an influencing Commitment process
  • 9. Situational Leadership II Model Development Levels Leadership Styles “How does this really work”
  • 10. SL II - Development Levels Low Competence High Competence Unique High Commitment to the individual and task Enthusiastic, Curious, Excited, Inexperienced Expert, Self-Reliant, Self- Assured, Independent at hand Low Commitment Diagnosis is a key skill for a leader Confused, Frustrated, Pretty capable, Hesitant, Self- Overwhelmed, Discouraged critical, Sometimes Bored
  • 11. SL II - Development Levels Low Competence High Competence High Commitment Unique I need more I need authority and to the Direction Challenge I like I need priorities autonomy I got it individual I'm excited to start my new under control and task Enthusiastic, Curious, Excited, Inexperienced assignment Expert, Self-Reliant, Self- Assured, Independent at hand Low Commitment I need to know Why Oh No! I'm not sure what I need a vote of confidence Diagnosis is a key am I doing I'm doing This? here I need skill for a I'm encourage not ment I need your comfortable leader opinion yet, I might be doing it wrong Confused, Frustrated, Pretty capable, Hesitant, Self- Overwhelmed, Discouraged critical, Sometimes Bored
  • 12. SL II - Leadership Styles High Directive Low Directive Low Supportive Unique to the individual and task at hand Defining, Planning, Acknowledging, Challenging, Teaching, Giving feedback Empowering, Trusting High Supportive Flexibility is a key skill for a Asking/Listening, Facilitating, leader Exploring, Explaining, Collaborating, Encourage Feedback Encouraging, Sharing Feedback
  • 13. SL II - Leadership Styles High Directive Low Directive Low Supportive still a D1? Excited to still a start? D4? Thanks for all your Unique effort! Just do This... Ready to the for a new challenge ? Run with this, I individual and task Let me trust you show you Defining, Planning, Teaching, Giving feedback Acknowledging, Challenging, Empowering, Trusting at hand THis is High Supportive why... What is your Flexibility still a still a D3? recommendation? D2? You're doing Great is a key That's close…keep working at Keep Let's decide skill for a doing this... it together leader Asking/Listening, Facilitating, Exploring, Explaining, Collaborating, Encourage Feedback Encouraging, Sharing Feedback
  • 14. Flexibility in Leadership Style There’s no best style... just the right one at Diagnose + Match the right time D1 S1 Anti-patterns Oversupervision D2 S2 (micro-management) D3/4 - S1 D3 S3 Undersupervision (thrown to the wolves) D1/2 - S4 D4 S4 Regression can occur D4 D3 D2
  • 15. Identify a situation today where you can apply situational leadership? Identify a person you are going to share the situational leadership model with?