CHIME LEAD DC 2014 “Key Attributes for Success, Challenges and Critical Success Factors” with Angela Diop, ND, CHCIO, VP of Information Systems, Unity Health Care, Inc.
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CHIME LEAD DC 2014 “Key Attributes for Success, Challenges and Critical Success Factors” with Angela Diop, ND, CHCIO, VP of Information Systems, Unity Health Care, Inc.
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Rather than burn a business plan, we need a new type of business plan in this age of increasing volatility, uncertainty, complexity, and ambiguity. We need a lean business plan. My proposal is that we use a "Lean Plan" which is a Minimum Viable Plan of a tradition business or strategic plan.
The above Lean Plan, which is based on Eric Ries's VSP Pyramid, features the VSP Pyramid 2.0. The diagram above illustrates uses an "iceberg graphic organizer" which is tied to the concept of a Business Model Engine.
The Lean Plan or VSP Pyramid 2.0 can be used to rapidly generate, test, and validate ideas especially for the business model of a Lean Startup. Unlike in a traditional business plan, the Lean Plan is simple, easy, and fast to prepare as well as use. In addition, the strategy of a Lean Startup can be converted into operational hypotheses that can be rapidly tested with a view to validating or rejecting them. In addition, the Lean Plan facilitates visualization of concepts like Problem-Solution Fit, Product-Market Fit, Pirate Metrics, Validated Learning, Business Model, and Pivot.
If there's one tool that ties paradigm, ideas, principles, and tools of the Lean Startup methodology, it is the Lean Plan or Vision-Strategy-Product (VSP) Pyramid 2.0. If you're thinking of starting a project with great risk and uncertainty, your best bet is starting with a template of the Lean Plan.
Good luck ...
Strategy dilemmas
# 1: Outside-in vs. Inside-out.
# 2: Trying things out vs. Planning.
# 3: Creative thinking vs. Analytical thinking.
# 4: Creativity vs. Efficiency.
# 5: Continuous change vs. Revolutionary change.
# 6: Collaboration vs. Competition.
# 7: Inclusive / involving vs. Exclusive / isolating.
# 8: Company perspective vs. Business unit perspective.
# 9: Self management vs. Hierarchical management.
# 10: Shape markets vs. Adapt to markets.
# 11: Long term focus vs. Short term focus.
# 12: Globalization vs. Localization.
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In my view, the VSP Pyramid 1.0 provides the single and most important conceptual framework for the classic Lean Startup method. The VSP Pyramid 1.0 is probably the most overlooked tool or weapon in the arsenal of a Lean Startup. Yet, deeply understanding the VSP Pyramid 1.0 can reveal nearly all the key ideas, principles, and tools of the Lean Startup Methodology.
A question, of which I constantly think is: Why is VSP Pyramid 1.0 so underused in the Lean Startup community? In other words, why is there such a great gap between the most holistic tool of the Lean Startup method and the many but disparate and ineffective tools that are used in the Lean Startup methodology?
My hypothesis is that the VSP Pyramid - with its mention of "Vision" and "Strategy" - is reminiscent of Business Planning. And as Steve Blank is wont to say, "No Business Plan survives first contact with a customer." In fact, 'antagonists' of the traditional business plan such as Alexander Osterwalder have gone as far as saying, "Burn Your Business Plan;" they've even held bonfires! I frankly feel that all this rhetoric about business planning and business plans is at best, misguided.
Rather than burn a business plan, we need a new type of business plan in this age of increasing volatility, uncertainty, complexity, and ambiguity. We need a lean business plan. My proposal is that we use a "Lean Plan" which is a Minimum Viable Plan of a tradition business or strategic plan.
The above Lean Plan, which is based on Eric Ries's VSP Pyramid, features the VSP Pyramid 2.0. The diagram above illustrates uses an "iceberg graphic organizer" which is tied to the concept of a Business Model Engine.
The Lean Plan or VSP Pyramid 2.0 can be used to rapidly generate, test, and validate ideas especially for the business model of a Lean Startup. Unlike in a traditional business plan, the Lean Plan is simple, easy, and fast to prepare as well as use. In addition, the strategy of a Lean Startup can be converted into operational hypotheses that can be rapidly tested with a view to validating or rejecting them. In addition, the Lean Plan facilitates visualization of concepts like Problem-Solution Fit, Product-Market Fit, Pirate Metrics, Validated Learning, Business Model, and Pivot.
If there's one tool that ties paradigm, ideas, principles, and tools of the Lean Startup methodology, it is the Lean Plan or Vision-Strategy-Product (VSP) Pyramid 2.0. If you're thinking of starting a project with great risk and uncertainty, your best bet is starting with a template of the Lean Plan.
Good luck ...
Strategy dilemmas
# 1: Outside-in vs. Inside-out.
# 2: Trying things out vs. Planning.
# 3: Creative thinking vs. Analytical thinking.
# 4: Creativity vs. Efficiency.
# 5: Continuous change vs. Revolutionary change.
# 6: Collaboration vs. Competition.
# 7: Inclusive / involving vs. Exclusive / isolating.
# 8: Company perspective vs. Business unit perspective.
# 9: Self management vs. Hierarchical management.
# 10: Shape markets vs. Adapt to markets.
# 11: Long term focus vs. Short term focus.
# 12: Globalization vs. Localization.
Pragmatic Product Strategy - Ways of thinking and doing that bring people tog...
Presented at XConf Tech Manchester in 2014 - Video at http://thght.works/1xdSvqK
This talk explores new ways of framing the work we do in order to create effective software products. A super-pragmatic model of thinking and doing that promises to bring together technologists, designers and business folks alike, across the entire software delivery lifecycle.
From Vision To Product
La comunicazione tra le persone è il primo valore dell’Agile. Trasmettere la vision di un’idea è molto difficile. Attraverso i Canvas è possibile non solo condividere la vision ma anche il viaggio che porterà alla realizzazione dell’intero prodotto.
Adottando i vari Canvas come il Business Model Canvas, il Lean Canvas e il Product Canvas è possibile definire e condividere le ipotesi iniziali, validarle sul mercato misurando i risultati e confrontarle con i risultati attesi. I Canvas quindi non solo ci aiutano nella parte iniziale del progetto ma ci accompagnano per tutto il ciclo di vita del prodotto evolvendo con esso.
Questi concetti non sono strettamente legati al software ma possono essere applicati in contesti differenti.
Durante questo workshop vedremo insieme come, partendo da un’idea, si possa realizzare un prototipo di applicazione mobile in meno di due ore… il tutto sotto forma di gioco.
Product Strategy
This document discusses frameworks for company and product portfolio strategy. It addresses where a company should focus its efforts, how to analyze markets and competition, and how to determine success metrics and get to the desired outcome. Key considerations include short-term vs long-term goals, high-risk vs low-risk options, and whether to accelerate investment in high-growth areas or harvest returns from more mature areas. The Boston Consulting Group matrix and Ansoff Matrix are presented as tools to help evaluate these types of tradeoffs.
Guide to Product Strategy
Product strategy for technology companies is closely related to New Product Development. It starts with a strategic vision which provides answers to questions such as “Where is the business going?”, and “How will it get there? This Technology Multipliers webinar provides a comprehensive overview of product strategy concepts, process, and keys to success for technology companies.
Chapter 12 Setting Product Strategy By Kotler
This document discusses product strategy and defines key concepts related to products. It covers what constitutes a product, different levels and classifications of products, ways to differentiate products, and strategies for pricing product lines and mixes. Product packaging, labeling, warranties, and guarantees are also addressed. The key points are that a product satisfies customer needs; products can be classified based on tangibility, durability, and other attributes; and differentiation, pricing, and packaging/labeling strategies influence a product's market offering and attractiveness.
Product Strategy and Product Success
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A New Way of Looking at Eric Ries's Vision-Strategy-Product (VSP) Pyramid: TH...
A New Way of Looking at Eric Ries's Vision-Strategy-Product (VSP) Pyramid: TH...
Pragmatic Product Strategy - Ways of thinking and doing that bring people tog...
Pragmatic Product Strategy - Ways of thinking and doing that bring people tog...
Similar to CHIME LEAD DC 2014 “Key Attributes for Success, Challenges and Critical Success Factors” with Angela Diop, ND, CHCIO, VP of Information Systems, Unity Health Care, Inc.
Qsen final presentation
1) Quality and safety in healthcare aims to minimize risks of harm to patients through effective systems and individual performance. Common medical errors include medication errors, wrong-site surgeries, and misdiagnoses.
2) QSEN seeks to prepare nurses with competencies in patient-centered care, teamwork, evidence-based practice, quality improvement, safety, and informatics to continuously improve healthcare quality and safety.
3) Providing high-quality, patient-centered care requires effective communication, collaboration, and shared decision-making among healthcare team members and with patients and their families.
Special Interest Session 1: Safety, Collaboration and Spread Across Boundaries
See more on the 2013 NHSScotland Event website http://www.nhsscotlandevent.com/resources/resources2013/resources
Webinar: Patient Engagement
As new payment models emerge that emphasize value over volume, providers are being compelled to look more closely at how to motivate patients—especially those with multiple chronic conditions—to actively manage their care, make better decisions and change behaviors. This editorial webinar will explore the relationships between engagement and improved health outcomes, greater patient satisfaction and better resource utilization. Our panel of experts will share proven strategies for building patients' confidence, disseminating self-management tools and making the best use of your care team.
20131210 Electronic Health Records - Is the NHS ready? What about patients
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Time to Fine Tune Medical Equipment Donations
This document discusses medical equipment donation best practices from the International Rotary Fellowship of Healthcare Professionals (IRFHP). It promotes ensuring donations are safe, sustainable, and improve health outcomes. It discusses three IRFHP initiatives: Safe and Sustainable Medical Equipment Supply (SASMES) which focuses on appropriate donations; Health Outcomes and Patient Safety (HOPS) which focuses on quality and safety; and Re-processing Medical Equipment (Re-MERGE) which focuses on environmental impacts. The document emphasizes listening to recipient needs, setting goals collaboratively, and following up on donations to maximize positive impact.
In search of a digital health compass: My data, my decision, our power
Knowledge is power. Despite extensive investments in digital health technology, navigating the health system online is challenging for most citizens. Also for eHealth, the “Inverse Care Law” proposed by Hart in 1971, seems to apply. Availability of good medical or social care services and tools online, varies inversely with the need of the population. The low adoption of eHealth services, and persistent disparities in health triggers a call for multidisciplinary action.
Barriers and challenges are not to be underestimated. Culture, education, skills, costs, perceptions of power and role, are essential for multidisciplinary action. This comes together in digital health literacy, which ought to become an integral part to navigate any health system. Patients living with an implanted device or coping with persistent, chronic disease such as diabetes, as well as citizens engaged in self-care, caring for an elderly relative, a neighbor, or their child with illness or deteriorating health, need a digital health compass.
The panel will engage the audience to elaborate on a vision for this personal, digital health compass and drive advancement in health informatics and digital health standards. The transformative power of health data fueled by targeted digital health literacy interventions can be leveraged by open, massive, and individualized delivery. This way, digital health literate, confident patients and citizens join health professionals, researchers and policy makers to address age-related health and wellness changes to shape the emerging precision medicine and population health initiatives.
From a panel in the eHealthweek 2016. http://www.ehealthweek.org/ehome/128630/hl7-efmi-sessions/
Introduction to health education
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High Risk patient Groups presentation 20150123.1
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The document summarizes information presented by Tim Kelsey at the NACCHO Conference 2019 on using digital technology to improve health and wellbeing in local communities. The key points discussed include:
1) An overview of Australia's National Digital Health Strategy and its 7 focus areas.
2) Statistics on the adoption and use of My Health Record across different healthcare providers and states.
3) Initiatives to enhance models of care like the National Children's Digital Health Collaborative and Communities of Excellence pilot program.
4) Efforts to address barriers to digital uptake through education programs tailored for different groups.
5) The importance of acknowledging Aboriginal community leadership and strengthening partnerships to support Indigenous health outcomes
Digital Health Agency | Tim Kelsey
The document summarizes information presented by Tim Kelsey at the NACCHO Conference 2019 on using digital technology to improve health and wellbeing in local communities. The key points discussed include:
1) An overview of Australia's National Digital Health Strategy and its 7 focus areas.
2) Statistics on the adoption and use of My Health Record across different healthcare providers and states.
3) Initiatives to enhance models of care like the National Children's Digital Health Collaborative and Communities of Excellence pilot program.
4) Efforts to address barriers to digital uptake through education programs tailored for different groups.
5) The importance of acknowledging Aboriginal community leadership and strengthening partnerships to support Indigenous health outcomes
SOCI 11 - Day Two - Tuesday Morning - June 14, 2016
Slide decks presented during Day Two sessions of the 11th Annual Stewards of Change National Symposium at Johns Hopkins University.
Resume
Adriana Garcia has over 10 years of experience in healthcare settings including as a pathology laboratory technician, medical receptionist, and building coordinator. She has a Bachelor's of Science degree in Biological Science from the University of California, Merced. In her roles, she has assisted pathologists, provided patient care and administrative support, managed daily building operations, and conducted medical outreach. She is bilingual in Spanish and English and proficient in Microsoft Office, laboratory equipment, and data analysis.
First wave pitch
Dovetail Care is a software company dedicated to empowering seniors through a system that provides personalized care plans, communication tools for families/caregivers, and access to community resources. Their system aims to identify issues early and connect seniors to help before problems arise. It will launch in March 2013. Dovetail Care was created by Monica Stynchula and is advised by Dr. Osman Ahmed, who has studied how consumer involvement in care management can significantly reduce hospital readmissions. The company plans to work with Medicare Advantage and Medicaid plans by providing their system as an added benefit to engage members and improve health outcomes.
Stop complaining and start advocating advocacy in action.
This document discusses advocacy and the role of nurses as advocates. It provides examples of how nursing organizations like CANAC and SRNA support advocacy through position statements and policies. The document outlines types of advocacy and gives suggestions for how to start advocating, including identifying issues, developing plans, and working with allies. Barriers to advocacy and evaluating the impact of advocacy efforts are addressed. The role of Professional Practice Groups in advocacy is discussed. Overall, the document promotes the idea that advocacy is an important role for nurses and can help improve patient and client outcomes.
Accomplishments ppt.pps
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Digital Health Trends: Putting the Power in the Patient's Hands
Technology, the access to online information and the increased use of social networks has led to the empowered patient.
20131210 ehr is the nhs ready
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Crowds Care for Cancer Challenge Webinar Slides
The document provides information about a challenge to create new tools to help cancer survivors manage their health after treatment. The challenge is sponsored by the Office of the National Coordinator for Health Information Technology and the National Cancer Institute. The challenge will have two phases - the first involves submitting wireframes and explanations of proposed apps, and selected finalists will then develop functioning apps and crowdfunding campaigns for them in the second phase. Winners will receive cash prizes and recognition. The goal is to spur innovation in tools that address survivor care needs and facilitate communication between survivors and healthcare providers.
How can front-line professionals incorporate the emerging brain health ...
(Session held at the 2014 SharpBrains Virtual Summit; October 28-30th, 2014)
12:30-2pm. How can front-line professionals incorporate the emerging brain health toolkit to their practices?
- Elizabeth Frates, Director of Medical Student Education at the Institute of Lifestyle Medicine
- Dr. Catherine Madison, Director of the Ray Dolby Brain Health Center at California Pacific Medical Center
- Barbara Van Amburg, Chief Nursing Officer at Kaiser Permanente Redwood City
- Dr. Wendy Law, Clinical Neuropsychologist at Walter Reed National Military Medical Center
- Chair: Dr. Michael O’Donnell, Editor-In-Chief of the American Journal of Health Promotion
Learn more here:
http://sharpbrains.com/summit-2014/agenda/
Update on Personal Health Records for Developmentally Delayed Individuals: Wh...
The document discusses the need for a personal health record (PHR) tailored for children with special healthcare needs (CSHCN). It proposes a parent-controlled PHR that would provide features like storing health information, generating reports, coordinating care among providers, and linking to educational resources. The summary identifies the key requirements of a PHR for CSHCN, including care plans, condition-specific growth charts, and financial management tools. It also notes existing PHR products and barriers to widespread adoption. The proposed PHR aims to empower parents by giving them control over their child's health information.
Similar to CHIME LEAD DC 2014 “Key Attributes for Success, Challenges and Critical Success Factors” with Angela Diop, ND, CHCIO, VP of Information Systems, Unity Health Care, Inc. (20)
Special Interest Session 1: Safety, Collaboration and Spread Across Boundaries
Special Interest Session 1: Safety, Collaboration and Spread Across Boundaries
20131210 Electronic Health Records - Is the NHS ready? What about patients
20131210 Electronic Health Records - Is the NHS ready? What about patients
In search of a digital health compass: My data, my decision, our power
In search of a digital health compass: My data, my decision, our power
SOCI 11 - Day Two - Tuesday Morning - June 14, 2016
SOCI 11 - Day Two - Tuesday Morning - June 14, 2016
Stop complaining and start advocating advocacy in action.
Stop complaining and start advocating advocacy in action.
Digital Health Trends: Putting the Power in the Patient's Hands
Digital Health Trends: Putting the Power in the Patient's Hands
How can front-line professionals incorporate the emerging brain health ...
How can front-line professionals incorporate the emerging brain health ...
Update on Personal Health Records for Developmentally Delayed Individuals: Wh...
Update on Personal Health Records for Developmentally Delayed Individuals: Wh...
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2016 iHT2 Miami Health IT Summit
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2016 iHT2 Miami Health IT Summit
1) Hackensack University Medical Center is part of a large healthcare network in New Jersey serving over 6 million people. It has received numerous awards and recognition for clinical excellence.
2) The presentation discusses HackensackUMC's strategies for managing risk-based care and consumerism, which includes a focus on patient engagement, care coordination across settings, and using technology like EHRs and analytics to improve outcomes and reduce costs.
3) HackensackUMC is managing care for over 100,000 beneficiaries through its Medicare ACO, a Blue Cross ACO, and an Aetna Medicare Advantage plan. It aims to shift care toward prevention and meet the growing demands of consumerism through increased access,
2016 iHT2 San Diego Health IT Summit
The U.S. healthcare system is the most expensive yet least effective compared to other industrialized nations. While some areas of the U.S. have high quality care, it is not universal. The document discusses leveraging design thinking and positive deviance to spread best practices more widely. It emphasizes starting with a compelling vision, building trust through networks rather than strict workflows, using data to measure important outcomes, and developing skills and resources to build capacity for change. Spreading ideas requires a social as well as scientific approach.
2016 iHT2 San Diego Health IT Summit
The Healthcare Services Platrform Consortium: A New Ecosystem for Sharing Knowledge and Applications - Stan Huff, MD
2016 iHT2 San Diego Health IT Summit
The document discusses Cleveland Clinic's strategy for managing patient populations beyond meaningful use requirements. It provides an overview of Cleveland Clinic including its size and services. It then summarizes the history of Cleveland Clinic's patient portal called MyChart, highlighting growth in usage and new features added over time. Finally, it outlines Cleveland Clinic's growth strategy, which includes increasing transparency by providing access to medical records and surveys, improving access to care through online services, and engaging patients through collection of patient entered data.
2016 iHT2 San Diego Health IT Summit
Development and implementation of a system to support prediction of suicide risk in the Department of Veterans Affairs - DR. Robert Bossarte and Paul Bradley
2016 iHT2 San Diego Health IT Summit
The document discusses participatory health care and the need to shift from the current health care system to one focused on health. It notes that the health care problem stems from issues with care delivery design rather than a lack of medical innovation. The Center for Innovation at Mayo Clinic is working to transform health care delivery and the patient experience through human-centered design, collaboration, and rapid experimentation. Some of their projects include connected care apps and redesigning prenatal care to reduce visits and increase patient connectivity. The document advocates for engaging patients in their own health and activating them as partners in health care through tools that provide autonomy, mastery and purpose.
2016 iHT2 San Diego Health IT Summit
The document discusses Illumina's role in advancing precision medicine through next-generation sequencing and data analytics. It notes that while sequencing costs have decreased dramatically, challenges remain in interpreting, integrating, and analyzing the large volumes of genomic and other healthcare data. Illumina aims to develop comprehensive, patient-centric analytics platforms and knowledgebases to help address these challenges and enable more effective prevention, diagnosis, and treatment based on a patient's genetics, environment, and lifestyle. The success of these efforts will be measured by improvements in patient outcomes, healthcare costs and efficiencies, and changes in clinical practice guided by integrated genomic and clinical data analysis.
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2015 Houston CHIME Lead Forum
This document summarizes a presentation about setting vision and strategy for health IT leaders in dynamic times. It discusses exploring new leadership skills required for effective collaboration. It also addresses aligning technology strategies with organizational services and objectives. Additionally, it covers representing the organization to external partners to achieve business goals while leveraging technology. The presentation provides approaches for health IT leaders to develop an organizational vision and strategy that can adapt to changing conditions.
2015 Houston CHIME Lead Forum
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2015 Atlanta CHIME Lead Forum
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2015 iHT2 Health IT Beverly Hills Summit
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2015 iHT2 Health IT Beverly Hills Summit
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2015 iHT2 Health IT Beverly Hills Summit
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iHT2 Health IT Beverly Hills Summit - 2015
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Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
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Chapter 5
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Text Books:
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🔥🔥🔥🔥🔥🔥🔥🔥🔥
إضغ بين إيديكم من أقوى الملازم التي صممتها
ملزمة تشريح الجهاز الهيكلي (نظري 3)
💀💀💀💀💀💀💀💀💀💀
تتميز هذهِ الملزمة بعِدة مُميزات :
1- مُترجمة ترجمة تُناسب جميع المستويات
2- تحتوي على 78 رسم توضيحي لكل كلمة موجودة بالملزمة (لكل كلمة !!!!)
#فهم_ماكو_درخ
3- دقة الكتابة والصور عالية جداً جداً جداً
4- هُنالك بعض المعلومات تم توضيحها بشكل تفصيلي جداً (تُعتبر لدى الطالب أو الطالبة بإنها معلومات مُبهمة ومع ذلك تم توضيح هذهِ المعلومات المُبهمة بشكل تفصيلي جداً
5- الملزمة تشرح نفسها ب نفسها بس تكلك تعال اقراني
6- تحتوي الملزمة في اول سلايد على خارطة تتضمن جميع تفرُعات معلومات الجهاز الهيكلي المذكورة في هذهِ الملزمة
واخيراً هذهِ الملزمة حلالٌ عليكم وإتمنى منكم إن تدعولي بالخير والصحة والعافية فقط
كل التوفيق زملائي وزميلاتي ، زميلكم محمد الذهبي 💊💊
🔥🔥🔥🔥🔥🔥🔥🔥🔥
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CHIME LEAD DC 2014 “Key Attributes for Success, Challenges and Critical Success Factors” with Angela Diop, ND, CHCIO, VP of Information Systems, Unity Health Care, Inc.
- 1. Creating an Effective Cyber Security Strategy ________ Key Attributes for Success, Challenges and Critical Success Factors ● Angela Duncan Diop, ND, CHCIO, VP of Information Systems Unity Health Care, Inc. ● A CHIME Leadership Education and Development Forum in collaboration with iHT2 #LEAD14
- 2. ANATOMY OF A BREACH A CHIME Leadership Education and Development Forum in collaboration with iHT2
- 3. INTRODUCTION
- 4. Unity Health Care, Inc. Federally Qualified Health Center Over 100,000 unique patients in 2013 30 sites; health centers, homeless service sites, school based health centers, correctional sites, and a mobile site Mission Promoting healthier communities through compassion and comprehensive health and human services, regardless of ability to pay. 4
- 5. Unity’s Patients • Patient population is racially and ethnically diverse and largely minority • Substantial health disparities and poor health outcomes exist • Great need for accessible and comprehensive primary care services 5
- 6. Data is like water – it always flows through the cracks THE INCIDENT
- 7. Description • A personal laptop containing data from a nutrition and exercise program • Student assisting in the analysis of data saved it to a flash drive. • Loaded to a personal computer. • Stolen from a student’s home in a burglary. FreeDigitalPhotos.net
- 8. Description • Type of Incident: Theft • Location of Breach: Laptop computer - unencripted • Approximate number of individuals affected by the breach: 305 FreeDigitalPhotos.net
- 9. To breach or not to breach – that is the question. THE CALL
- 10. Type of PHI Involved • Demographic information – name and DOB • Clinical Information -diagnosis/conditions • The data consisted of names, dates of birth, weight, body mass index, and for a limited number of participants, information regarding a history of hypertension or diabetes.
- 11. Risk Assessment • Consulted our HIPAA auditor • Consulted our attorney • Met/discussed with our Executive Management team • Decided to treat the incident as a breach
- 12. Never let a good crisis go to waste THE RESPONSE
- 13. Created a Team • Appointed a breach response team – Privacy Officer – VP of Information Systems – Legal Counsel – VP of Clinical Administration – Deputy Chief Medical Officer – VP of Human Resources
- 14. Gap Analysis &Corrective Action Plan • Overall responsibility – Privacy Officer or VP of IS • Identifies the steps that led to incident • Captures key info surrounding the incident – Description – Issues/Gaps – Lead – Due date
- 15. Incident Response Plan • Plan that the team creates and follows to address the incident – Investigation – Risk Assessment – Notifications – Patients, HHS, Staff Exe Man Team, Exe. Board – Corrective actions
- 16. Milk the crisis for all it’s worth EPILOGUE
- 17. Benefits Gained • Blue print for responding to a breach • Breach team • Breach management policy • Breach insurance • Retraining of staff • Heightened awareness by senior leadership and Board
- 18. Q & A Angela Duncan Diop, ND, CHCIO adiop@unityhealthcare.org A CHIME Leadership Education and Development Forum in collaboration with iHT2 @AngelaDiop @UnityHealthCare
Editor's Notes
- 4