Awarepoint Panel: Next-generation location services and mobility

1. The Internet of Things (IoT)
 Wiki - The network of physical objects or
"things" embedded with electronics, software, sensors,
and network connectivity, which enables these objects
to collect and exchange data and information.
 The Internet of Things allows objects to be sensed and
controlled remotely across existing network
infrastructure, creating opportunities for more direct
integration between the physical world and computer-
based systems, and resulting in improved efficiency,
accuracy and economic benefit.
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2. IHT2 – Beverly Hills
Rosemarie Francis
Strategic Advisor Awarepoint & CEO Etelu
Next Generation Location
Services and Mobility
www.awarepoint.com

3. HealthCare Today
 ACA
 HCAPHS
 Reimbursement Rates Down
 Becoming B2C
 More Competition
 Retail
 Doctors on Demand
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4. Health Care Today Cont’d
 IBM Watson Super Computer
 Crowdsourcing Solutions
 Concierge Medicine
 Reputation Management - Yelp & Google+
 In Patient Declining – Out Patient Growing
LESS DOLLARS $$$$$$$
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5. Technologies Converging
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Bluetooth Low
Energy Beacons
4G WirelessWIFI – with
locational
functionality

6. Future is not Just about Technologies
 How we use technologies to interact
 Make personal one on one connections
 Audiences pay attention when we get personal
 The Heart Mind Connection
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7. Location Services HealthCare
 Enable Predictive Information
 Knowing what your patient needs before they ask
 Manage workflow
 Enabling Care Everywhere
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8. Look to Other Industries
 Food Service – Ziosk
 View Menu
 Order Kids Meals
 Call for the Waitress
 Pay Bill with Auto tip calc
 Print or Email Receipt
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9. Look to Other Industries - Airlines
 Notifications for delayed flights – Notifications when doctors are
running behind
 Frequent Flyer program – Health Care Systems should know who I
am when I show up
 Book, pay tickets via Mobile App – Schedule Appointments, Check
In via Mobile App, pay copay, do med review via mobile app
 Immediate Survey
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10. Problems that Next Gen Loc Serv are Solving
 WayFinding
 Asset Tracking, Temp, Humidity & Management
 Caregiver Enablement/Patient Tracking
 Infection Control
 Workflow management
 Standards of Care
 Mobile Interoperability
 Real Time Notifications and Interventions
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11. Why is WayFinding Important?
 30% of first-time visitors and 15% of repeat visitors reported
confusion
 Average 2-4 minutes per interaction of staff time to provide
directions to lost individuals
 25% of staff members cannot find some destination within
the hospital
 28% reported creating their own workarounds to compensate
for the weaknesses of the existing wayfinding system
 40% reported idle staff when patients are late
Mark VanderKlipp, "Sign of the Times," Medical Construction and DesignSeptember/October 2011
issue
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12. •Wayfinding with BLUE DOT
technology showing present
location
•Navigate App User from present
location directly to:
 Patient Rooms
 Hospital
Departments
 Parking Lots
 Cafeteria
 Doctors Offices
 Laboratory
 Pharmacy
 Clinics
HealthCare Features – Indoor GPS

13. Healthcare Features – Cont’d
•Push Notifications &
In-App Messaging
•Geo Fencing
•Patient Survey – Measure
Patient Satisfaction
•Record Doctor Instructions
•Appointment reminders
calculated with traffic patterns

14. Healthcare Features – Cont’d
•Med Review prior to check in
•Log and Track medications
•Sends reminders to patient &
to primary caregiver
•Appointment reminders
calculated with traffic patterns

15. World is Going Open - Interoperability
 Proprietary Products pressured to provide Open
Platforms
 Technologies are leveraging each other for new
solutions
 Everything ‘Connected’ - IOT
 Competitors are now friends
 ACA requirement
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16. Summary
 Solutions Can Save Big $$$
 It’s all about the experience
 Healthcare moving to a predictive model
 Learn from Other Industries
 Embrace Change
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17. Thank You
Rosemarie Francis
Strategic Advisor Awarepoint & CEO Etelu
Contact Us:
rosemarie@etelu.com
cgallegos@awarepoint.com
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