This document summarizes different types of child care services including child-minders, nannies, day nurseries, maintained nurseries, and independent schools. It provides details about the Peter Pan child care center such as its location, staff, equipment, and symbols. The document also outlines the enrollment program with ages and timings for pre-nursery/playgroup and pre-KG/nursery. It describes the syllabus for play school and nursery programs. Finally, it discusses concepts related to providing child care services such as inseparability, variability, perishability, customer empowerment, and satisfying both employees and customers.

1. Child Day
Care
Services
By Group 1

2. Introduction
• The supervision and nurturing of
a child, including casual and
informal services provided by a
third party who act as a parent
and more formal services
provided by an organized child
care centre.

3. Types of child care &
their Services
• Child-minders- carers who look after
children in their own homes.
• Nanny/Home- carers are carers, which
look after children in the family home.
• Day Nurseries- day care from 9am to
6pm, for usually offer most of the year.
• Maintained Nursery- Schools offer full
and part-time early years education
places, typically between school hours.
• Independent Schools - owned privately
and cater for children aged from three
to six.

4. Peter Pan
• Place- Borda
• People- 3 teachers & 1 security
guard
• Equipment's- Toys & walker
• Symbols- peter pan’s hat

5. Enrolment
Program
Age
Timings
Days
Pre-Nursery / Play
group
1.5 yrs to 2.5 yrs
9.00am to
12.00pm
Mon-Fri
Pre-KG / Nursery
2.5 yrs to 3.5 yrs
9.00am to
12.00pm
Mon-Fri
5 yrs to 8yrs (I)
9 yrs to 15 yrs (II)
3.30pm to
4.30pm
4:30pm to
5:30pm
Fun Club
Mon-Fri

6. Syllabus
Play School
• age: 1.5 -2.5 years
• 1 dedicated support staff
for 10 lil’ ones
• recognition of alphabets
& digits
• drawing & coloring
• craft work
• picture reading
• singing
• rhymes
• conversation
• regular medical and
dental check ups
Nursery
• age: 2 ½ yrs. to 3 ½ yrs.
• 1 pre school teacher for
10 lil’ ones
• starting to write
• drawing & coloring
• story telling
• singing
• rhymes & craft work
• conversation
• splash pool
• life perspective stories
and character building
activities
• regular medical and
dental checks

7. InseparabilityIt is basically the interaction
between the parents and the child
care head wherein the head promises
about all the services that will be
provided to their ward.
Services offered• Feed them
• Taking good care of them
• Games played among peers

8. VariabilityMonitor customer satisfaction: Till
now no one has complaint and if
there is a complain they see to it
that next time the very same
wouldn't be repeated.
PerishabilityHolidays

9. Customer EmpowermentTheir usual timings are from
8am to 6pm but they wait for
some parents who are unable
to come at 6:00 pm and after
6:30 they start charging for
all the parents who come
late to pick their wards

10. Satisfying Employees As Well As
Customers:
(1)pamper customers
(2)accurately read customer
needs,
(3)develop a personal
relationship with customers.
(4)Deliver quality service to
solve customers’ problems.

11. Thank You